--- title: "BluHorse JMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BluHorse JMS Software - reviews, pricing plans, popular comparisons to other Jail Management products and more." source_url: "https://www.capterra.com/p/185776/BluHorse-JMS/" page_type: "product" language: "en" --- # BluHorse JMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) BluHorse JMS ## What is BluHorse JMS? Modular based solution that allows facilities to customize options to their own needs and budgets. ## What is BluHorse JMS used for? [Jail Management](https://www.capterra.com/jail-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BluHorse JMS?[Manage this product listing](https://www.g2.com/products/bluhorse-jms/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BluHorse JMS 5.0 (2) VS. [4.4 (85)](https://www.capterra.com/p/56229/Report-Exec-Enterprise/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.2 (0) Value For Money 4.5 (2) Value For Money 4.3 (0) Customer Service 5.0 (2) Customer Service 4.5 (0) ## BluHorse JMS alternatives [i3 Public Sector](https://www.capterra.com/p/10017931/i3-Public-Sector/) [0.0](https://www.capterra.com/p/10017931/i3-Public-Sector/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10017931/i3-Public-Sector/) Highest Rated [JailTracker](https://www.capterra.com/p/181363/JailTracker/) [4.7 (42)](https://www.capterra.com/p/181363/JailTracker/reviews/) Starting price $240.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/181363/JailTracker/) [Jail Solutions](https://www.capterra.com/p/107315/Jail-Solutions/) [4.0 (1)](https://www.capterra.com/p/107315/Jail-Solutions/#reviews) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/107315/Jail-Solutions/) [eFORCE](https://www.capterra.com/p/103834/eFORCE-Software-Suite/) [4.2 (12)](https://www.capterra.com/p/103834/eFORCE-Software-Suite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/103834/eFORCE-Software-Suite/) ## FAQs about BluHorse JMS Overview ### What company size and specific industries is BluHorse JMS built for? BluHorse JMS is designed for small facilities with as few as 5 beds and for larger institutions with more than 500 beds. It fits organizations that manage detention or correctional housing facilities at both small and large scales. Features and Usability ### What are the key features of BluHorse JMS? BluHorse JMS offers booking management, check-in/check-out, inmate management, and inmate tracking for custody operations. It also includes inmate classification, incarceration records, inmate information files, inmate accounting, commissary management, inmate property logs, inmate incident management, medical history records, officer shift notes, and records management. Getting Started and Support ### What training and onboarding options does BluHorse JMS offer? BluHorse JMS provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote learning, webinars cover scheduled group learning, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does BluHorse JMS offer? BluHorse JMS provides 24/7 live rep support and chat. These contact options give users direct access to help at any time. ## Features Cell Maintenance 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage information regarding maintaining inmate cells Check-in/Check-out 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track the status of assets and whether they're checked in or out Incarceration Records 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Includes centralized access to all legal incarceration documents per inmate (medical, criminal, personal etc.) Inmate Incident Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and report inmate incidents to appropriately allocate resources, increase safety and minimize harm. Inmate Information File 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important centralized location to view information pertaining to each inmate (criminal, medical, behavioral, etc.) Inmate Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track inmate location and monitor movements. BluHorse JMS 16 features ### All Features - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Cell Maintenance: Track and manage information regarding maintaining inmate cells - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Commissary Management: View, manage and track products available and distributed to inmates in the jail commissary. - Custody Status Checks: Checking inmates' custody statuses - Incarceration Records: Includes centralized access to all legal incarceration documents per inmate (medical, criminal, personal etc.) - Inmate Accounting: Conducting general accounting for money held for prisoners by the State (deposits, withdrawals, etc.) - Inmate Classification: Collect information about inmates' risk levels, program needs, and other information for appropriate correctional resource allocation. - Inmate Incident Management: Track and report inmate incidents to appropriately allocate resources, increase safety and minimize harm. - Inmate Information File: centralized location to view information pertaining to each inmate (criminal, medical, behavioral, etc.) - Inmate Management: Track inmates' location, community engagement, behavior, and progress over time. - Inmate Property Logs: Detailed record of all possessions belonging to an inmate that are held by the facility during their incarceration - Inmate Tracking: Track inmate location and monitor movements. - Medical History Records: Records of patients' medical history - Officer Shift Notes: A report/notes detailing officer activities during shifts, including any incidents. - Records Management: Ability to record, store, update, and retrieve information --- Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 4.5 (2) Value for money 4.5 (2) 4.5 Based on 2 reviews ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BB Brad B. Jailer Law Enforcement ### "BEST Customer Service JMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2024 Fantastic experience with the software and with the people who manage the annual maintenance. Pros During my 27yr career at the jail we used 3 other JMS companies. BluHorseJMS has an outstanding software package that is comparable and/or better than any I have seen or used. Their flexibility and ease of use is outstanding. One of the main reasons we switched to BluHorse is because we were not satisfied with our customer service. We NEVER have a problem reaching someone (usually one of the owners) and getting a prompt response. You won't be sorry. Cons I really do not have anything negative to say about my personal experience with their system. It does everything I need it to do and then some. Alternatives considered [JailTracker](https://www.capterra.com/p/181363/JailTracker/) Reasons for choosing BluHorse JMS Product, price and overall functionality of the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Doyle C. Captain Law Enforcement ### "You can't go wrong with Bluhorse." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 19, 2019 Great customer service and a nearly rock solid software platform. I've used 3 different JMS solutions and Bluhorse is one of the best. Pros It integrates well with other platforms such as inmate phone and commissary. It is easy to learn and has an in depth instruction manual. Support staff are typically fast to respond and answer/address any issue. Requests for changes to reports is easy and generally implemented on the next update. Bluhorse stands by their product and cares about their customer. I would definitely recommend them for JMS. Cons Would like it to web-based so that remote access to the program would be possible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.