# BluHorse JMS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about BluHorse JMS Software - reviews, pricing plans, popular comparisons to other Jail Management products and more.

Source: https://www.capterra.com/p/185776/BluHorse-JMS

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# 

 BluHorse JMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on December 4, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

BluHorse JMS

## What is BluHorse JMS?

Modular based solution that allows facilities to customize options to their own needs and budgets.

## What is BluHorse JMS used for?

[Jail Management](https://www.capterra.com/jail-management-software/)

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BluHorse JMS

5.0 (2)

VS.

[### GUARDIAN RFID](https://www.capterra.com/p/141466/GUARDIAN-RFID/)

[4.9 (14)](https://www.capterra.com/p/141466/GUARDIAN-RFID/reviews/)

Starting Price

Contact vendor

Starting Price

$1000

Per User, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (2)

Ease Of Use

4.9 (14)

Value For Money

4.5 (2)

Value For Money

5.0 (9)

Customer Service

5.0 (2)

Customer Service

5.0 (12)

## BluHorse JMS alternatives

[Tribridge Offender360](https://www.capterra.com/p/155470/Tribridge-Offender360/)

[0.0](https://www.capterra.com/p/155470/Tribridge-Offender360/#reviews)

Starting price

$1.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/155470/Tribridge-Offender360/)

[JailTracker](https://www.capterra.com/p/181363/JailTracker/)

[4.7 (42)](https://www.capterra.com/p/181363/JailTracker/reviews/)

Starting price

$240.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/181363/JailTracker/)

Highest Rated

[Matrix](https://www.capterra.com/p/123068/Matrix-Jail-Management-System/)

[5.0 (2)](https://www.capterra.com/p/123068/Matrix-Jail-Management-System/#reviews)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/123068/Matrix-Jail-Management-System/)

[Jail Solutions](https://www.capterra.com/p/107315/Jail-Solutions/)

[4.0 (1)](https://www.capterra.com/p/107315/Jail-Solutions/#reviews)

Starting price

$1.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/107315/Jail-Solutions/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Cell Maintenance

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage information regarding maintaining inmate cells

Check-in/Check-out

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track the status of assets and whether they're checked in or out

Incarceration Records

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Includes centralized access to all legal incarceration documents per inmate (medical, criminal, personal etc.)

Inmate Incident Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and report inmate incidents to appropriately allocate resources, increase safety and minimize harm.

Inmate Information File

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

centralized location to view information pertaining to each inmate (criminal, medical, behavioral, etc.)

Inmate Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track inmate location and monitor movements.

BluHorse JMS 16 features

Create, update, and manage bookings, itineraries, and reservations

Track and manage information regarding maintaining inmate cells

Track the status of assets and whether they're checked in or out

View, manage and track products available and distributed to inmates in the jail commissary.

Checking inmates' custody statuses

Includes centralized access to all legal incarceration documents per inmate (medical, criminal, personal etc.)

Conducting general accounting for money held for prisoners by the State (deposits, withdrawals, etc.)

Collect information about inmates' risk levels, program needs, and other information for appropriate correctional resource allocation.

Track and report inmate incidents to appropriately allocate resources, increase safety and minimize harm.

centralized location to view information pertaining to each inmate (criminal, medical, behavioral, etc.)

Track inmates' location, community engagement, behavior, and progress over time.

Detailed record of all possessions belonging to an inmate that are held by the facility during their incarceration

Track inmate location and monitor movements.

Records of patients' medical history

A report/notes detailing officer activities during shifts, including any incidents.

Ability to record, store, update, and retrieve information

Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

Value for money

4.5 (2)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.5 (2)

4.5

Based on 2 reviews

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BB

Brad B.

Jailer

Law Enforcement

### "BEST Customer Service JMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2024

Fantastic experience with the software and with the people who manage the annual maintenance.

Pros

During my 27yr career at the jail we used 3 other JMS companies. BluHorseJMS has an outstanding software package that is comparable and/or better than any I have seen or used. Their flexibility and ease of use is outstanding. One of the main reasons we switched to BluHorse is because we were not satisfied with our customer service. We NEVER have a problem reaching someone (usually one of the owners) and getting a prompt response. You won't be sorry.

Cons

I really do not have anything negative to say about my personal experience with their system. It does everything I need it to do and then some.

Switched from

[Isoms](https://www.capterra.com/p/231873/Isoms/)

More options for what we were looking for and frustration on customer support.

Alternatives considered

[JailTracker](https://www.capterra.com/p/181363/JailTracker/)

Reasons for choosing BluHorse JMS

Product, price and overall functionality of the system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DC

Doyle C.

Captain

Law Enforcement

### "You can't go wrong with Bluhorse."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 19, 2019

Great customer service and a nearly rock solid software platform. I've used 3 different JMS solutions and Bluhorse is one of the best.

Pros

It integrates well with other platforms such as inmate phone and commissary. It is easy to learn and has an in depth instruction manual. Support staff are typically fast to respond and answer/address any issue. Requests for changes to reports is easy and generally implemented on the next update. Bluhorse stands by their product and cares about their customer. I would definitely recommend them for JMS.

Cons

Would like it to web-based so that remote access to the program would be possible.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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