# People Element Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is People Element the right Survey solution for you? Explore 54 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/185827/People-Element/reviews --- People Element 4.4 (54) [View alternatives](https://www.capterra.com/p/185827/People-Element/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 10th, 2026 # Reviews of People Element Ease of use 4.0 Customer Service 4.6 ## Pros and Cons in Reviews MM Michelle M Executive Assistant to SuperintendentPrimary/Secondary Education, 51 - 200 employeesUsed the software for: 1-2 years. “The platform itself is very user-friendly and intuitive, making it simple for both administrators and participants to navigate and engage with the survey.“ April 7, 2026 NM Nicole M HRRHuman Resources, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “I'm also not fond of how custom questions have to be translated outside of People Element and then incorporated into the survey where we have to work with MasterWord to get the questions translated into another language.“ April 26, 2021 AP Arti P System AdministratorHospital & Health Care, 501 - 1,000 employeesUsed the software for: Less than 6 months. “I also like the feature that allows me to send multiple reminders to end users.“ August 1, 2023 JD Jay D HR RepresentativeHuman Resources, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I can review the data for just one but when I go to print reports all of the company names show up and I have to remove them manually which is kind of a pain.“ April 20, 2021 JA Jill A Senior HR SpecialistHuman Resources, 10,001+ employeesUsed the software for: More than 2 years. “Very positive and my clients also have positive feelings about the platform.“ August 10, 2023 RA Renata A People ManagerConsumer Services, 201 - 500 employeesUsed the software for: 6-12 months. “There is also no API for HRIS integration which makes is difficult to have a constant update of our employees.“ April 20, 2021 AK Andrea K ControllerMining & Metals, 11 - 50 employeesUsed the software for: More than 2 years. “Website is generally easy to use and is fast.“ August 11, 2023 SC Susan C Performance SpecialistHuman Resources, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “The HR Specialists & Performance Specialists have struggled to make sense of the data to be able to make recommendations to our clients.“ April 26, 2021 ## Showing most helpful reviews Showing 1-25 of 54 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JL Jenny L. Hr Specialist Human Resources Used the software for: 1-2 years ### "Great survey platform/software" April 20, 2021 5.0 Overall experience is good. The software satisfies needs of my clients and I find it useful to use it to help plan actions for my clients to increase employee satisfaction. Pros The software helps to analyze data in a way that is easy to read and see. The best feature I like is how it provides recommendation on action to take, based on the survey results. I was able to use this software with many of my clients and help to tell a story about their employee's level of engagement and pinpoint specific areas for improvement Cons You will have to use a specific set of questions to get the best results/use the software capability to the max. You'll get to see the result as is, with little analytic tool if use customized surveys. It could be challenging to navigate the software too when you have fewer data and not sure which analytic tool should be used (for example, the hotspot analytic function would be less helpful with small data). Review Source AU Annette U. Chief DIversity Officer Utilities Used the software for: 2+ years ### "Very Customer Focused" May 6, 2021 5.0 No issues Pros People Element focused on designing the process around what our needs were. There are times when there are challenges dealing with a recently separated workforce. People Element is very transparent on successes and where they did not meet their expectations. Most important to me was the responsiveness. Adhoc reporting, changes in process and general responses are always timely. Another plus was the assistance in interpreting the information, so I could focus on action plans. Cons I don't think there is a least. In person conversations can be more effective, but not as efficient as the process of pre-determined questions. Review Source CW Craig W. V.P. Human Resources & Administration Automotive Used the software for: 2+ years ### "Okay Platform for Engagement" April 20, 2021 3.0 Overall, not very pleased. The system had an upgrade making it harder to blend survey data. We had a "glitch" in the survey that allowed others to see what the last person submitted when using a shared kiosk. No real explanation on how the "glitch" happened even though we had strongly stressed the need to build trust up front. Pros Creating reports is not very challenging. Cons Difficult to export or analyze data. The system seemed constrained. The company's focus seems to be heavier on transportation (over the road) than other industries. Review Source SF Shannon F. Senior HR Data Analyst Government Administration Used the software for: 2+ years ### "Best Exit and Engagement Tool Around!" May 18, 2021 5.0 Amazing. Pros Easy to use and didn't require training. Quickly generates meaningful data and reports needed to address business challenges and track results. Cons Would love an IOS application for Iphone! Can live without this though. Switched from [Key Survey](https://www.capterra.com/p/40388/Enterprise-Survey-Software/) Needed better data and analytics Review Source JA Jill A. Senior HR Specialist Human Resources Used the software for: 2+ years ### "People Element Review" August 10, 2023 5.0 Very positive and my clients also have positive feelings about the platform. Pros Love the dashboard and reporting features. Cons Nothing comes to mind. But maybe easier way to filter the information. Review Source Response from People Element August 15, 2023 Hi Jill, thank you for your review. We're glad to hear you land your clients love the platform and it's reporting! If you have any questions or idea on how to enhance filtering data, please reach out to support@peoplelement.com! AS Angie S. Provider Relations Coordinator Hospital & Health Care Used the software for: 6-12 months ### "Provider Wellness Survey" April 26, 2021 5.0 We used the software to roll out a provider wellness survey. Love how the results break out the top suggested areas of action for each dept. Pros Easy to use and multiple resources on the webpage to help with any questions along the way. Cons No Cons come to mind immediately. Found the software very user friendly. Reason for choosing People Element We had used People Element for our employee engagement survey in the past and knew we'd use People Element for any future surveys our organization would do in the future because the platform is so user friendly and the staff are courteous and helpful. Customer service is great and \[SENSITIVE CONTENT HIDDEN\] has been very helpful with any questions or request. Review Source rE ron E. Director, Wine Education Wholesale Used the software for: Less than 6 months ### "People Element for non-HR functions" April 20, 2021 3.0 My overall experience was not positive and I have returned to using Survey Monkey. It interfaces with our LMS more easily and is universally recognized by the user base. Pros I am okay with the interface that the end-user sees. Cons We were considering moving away from Survey Monkey for our department because the HR team had invested in PE to conduct an employee satisfaction survey. I tried to adapt to the system through the pdf documents and through building surveys. I found the instructional documents to be only moderately helpful and experienced way more frustration than satisfaction with the product. It offered fewer options in function than our Survey Monkey account and in the end did not offer branching ability which is key to some of our surveys. After a 15 minute search through the documentation to learn how to change the name of a survey after copying a master survey for use I abandoned the product completely for its lack of intuitive interface. Reason for choosing People Element I didn't our HR department chose it. Review Source EB Erin B. HR Generalist Financial Services Used the software for: 2+ years ### "Easy Peasey" May 7, 2021 5.0 \[SENSITIVE CONTENT HIDDEN\] makes the experience exceptional. Pros The ability to add/remove demographics depending on whom I'm presenting to. Cons At this point, for what I use the software for, I don't have any cons to report. Review Source MW Martina W. HR Specialist Human Resources Used the software for: 6-12 months ### "Client surveys" April 20, 2021 3.0 Pros I'm glad we have this tool to use, but honestly the results are hard to read or understand unless you do training, which not everyone has time to do. So, the reports (when they work) are great, but don't always work. Cons Not very user friendly. Reports are hard to find and sometimes combine multiple clients, which means I can't use the report to share. When speaking with my clients to help read the results, not all questions that were asked are included in the results, so that is a problem. Review Source KT Katherine T. Supervisor Logistics and Supply Chain Used the software for: Less than 6 months ### "New Users " April 20, 2021 5.0 Excited to use this new service with our fleet and hoping to get honest feedback so we can grow as a company Pros We were able to customize our questions to fit our business as the users taking this survey will not be employees of the company Cons Its a new product, it would not be fair to pick something I do not like without having it go live to our fleet first to see how it works and how it goes Review Source LN Laney N. HR Health, Wellness and Fitness Used the software for: 1-2 years ### "Review for People Element" April 20, 2021 5.0 Employee Satisfaction Pros It is user friendly and easy to use. It is easy for our employees to use Cons nothing, I liked everything aboiut this software Review Source AP Alyson P. Director of Learning and Development Hospital & Health Care Used the software for: Less than 6 months ### "Simple Surveys that Provide Robust Data" May 17, 2021 5.0 Customer service has been stellar! They are our favorite tool of all of our HR systems! Pros It's easy to use for administrators and users. You can pull a lot of data from a simple survey. The ROI here is huge! From engagement surveys to post-training surveys. Cons The only real downside we have encountered is our team receives a lot of phishing emails so making sure everyone in the organization knows that emails from PeopleElement are real and safe to click the links. Using their texting feature may help this - we have not set that up yet. Review Source CR CHRISTOPHER R. Sr. Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "PeopleElement" April 20, 2021 5.0 Good. Pros We are able to customize the surveys to fit the target demographics. Cons Nothing yet, we are still pretty new to the software. Review Source JD Joe D. HR Specialist Human Resources Used the software for: 1-2 years ### "A convenient resource. " April 20, 2021 4.0 Overall, I think it is fine as I have not found anything better. Pros the ease in which to take the survey by survey responders Cons It is not the most intuitive program when trying to understand the results. I had some questions that were not able to to be answered in the resources made available. Review Source TH Ty H. Director Hospital & Health Care Used the software for: 1-2 years ### "Hospital" April 20, 2021 4.0 When we get the results it is broken down in a way that is easy to utilize. Pros Once you get to it you can easily utilize the software Cons Delay in compiling results. The amount of time before getting to the results delays implementation. Review Source GM Gloria M. HR Generalist Non-Profit Organization Management Used the software for: 1-2 years ### "HR Generalist" April 28, 2021 5.0 \[SENSITIVE CONTENT HIDDEN\] provides excellent training and customer service. Pros User friendly; various helpful features. Cons I can't think of any cons at this time. No additional information to add. Review Source RW Reona W. Executive Director Civic & Social Organization Used the software for: Less than 6 months ### "Climate Survey " April 21, 2021 4.0 Overall it went great. Pros I really loved the breakdown and the reporting part of this product with our survey Cons There was some areas were I wish we had additional feedback to hear more from the employees vs just multiple choice answers. Review Source JS Jennifer S. HR Representative Health, Wellness and Fitness Used the software for: 6-12 months ### "HR Review" April 20, 2021 4.0 Pros What I enjoy most about using this software is the way it analyzes data. Cons What I liked least about this software is the ease of uploading data. Review Source MM Michelle M. Executive Assistant to Superintendent Primary/Secondary Education Used the software for: 1-2 years ### "People Element- Wonderful Experience" April 7, 2026 5.0 Our overall experience with People Element was extremely positive. Their team was responsive, supportive, and easy to work with throughout the entire process. The platform is intuitive and user-friendly, which made implementation and participation smooth for our staff. Pros We appreciated how easy People Element was to work with from start to finish. Their team was responsive, supportive, and made the entire process seamless. The platform itself is very user-friendly and intuitive, making it simple for both administrators and participants to navigate and engage with the survey. Cons We had a very positive experience with People Element and did not encounter any significant challenges. If anything, there was a slight learning curve at the beginning as we familiarized ourselves with the platform, but their team provided excellent support to guide us through it. Review Source AP Arti P. System Administrator Hospital & Health Care Used the software for: Less than 6 months ### "People Element Review - Arti Patel" August 1, 2023 4.0 Good experience so far. I enjoy the reporting capabilities and the access to important multiple users and manually assign a survey. I also like the feature that allows me to send multiple reminders to end users. Pros Data Collection and AnalysisCost-EffectivenessTime EfficiencyCustomizationAnonymity and PrivacyRemote Reach Cons Limited Response RateNon-Representative SamplesSurvey Fatigue Review Source Response from People Element August 15, 2023 Thank you for your review, Arti. We're glad to hear you're enjoying some of the features and reporting abilities that we offer, and have had a good experience so far! SR Savannah R. HR Administrator Retail Used the software for: 6-12 months ### "Good for Surveys" August 11, 2023 4.0 Overall, I have had a positive experience with People Element. Although, I feel like they need to improve the reporting structure. Pros I like how it is simple to send out surveys and the customization of the survey aspect. Cons I think that it needs some improvement on the reporting and analytics side as well as the ease of use for inputting and editing employee/individual information. Review Source Response from People Element August 22, 2023 Hi Savannah, thank you for your review. We're glad you're finding it easy to customize and send your surveys from the platform! Your CSM will reach out to see what suggestions you have for improving the analytics and ease of use for importing and editing employee/individual information. JR Jori R. HR Effectiveness Hospital & Health Care Used the software for: 2+ years ### "WFUBMC Review of People Element Software" May 3, 2021 5.0 With this software we can capture accurate information on people exiting our organization. With several customized questions they have created for our project, gives us the best insight we need for understanding employees need. Pros Product is very easy to use. The implementation was easy and very smooth, all the teams were great to work with who helped with implementation. The most impactful items are our team reps who have been helping us the past several years. They are always there to help answer questions and give solutions to us for anything we need, they are awesome. Cons There is nothing not to like about this program. PE is always improving their software and listening to customers to make any advances they can from customer needs. Reason for choosing People Element Price/Ease of Use/Efficient Implementation process Review Source JC JoAnn C. IT Project Manager Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Helpful team and easy to use. " August 7, 2023 4.0 Positive, would do business with them again. Pros Implementation team was there to help through the entire process. They were accessible and set us up for success. Cons Analytics aren't available for custom built questions. Alternatives considered [Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/) Reason for choosing People Element More competitive price with similar features, we are mid size company and didn't need excessive extras we probably wouldn't use. Review Source Response from People Element August 15, 2023 Hi JoAnn, thank you for your review. We're glad you find the team helpful and the platform easy to use! Your CSM will reach out to see what additional analytics you'd find helpful. AK Andrea K. Controller Mining & Metals Used the software for: 2+ years ### "Employee Engagement Survey Review" August 11, 2023 3.0 Trying to improve employee engagement. Pros Website is generally easy to use and is fast. Cons Comment Reporting by group has a sorting problem. Sorts each set of comments per question by alpha, so you can't tell what that group's comments are. The Comment Reporting function should in a more prominent place. Definitions of survey specific words could be hotlinked, such as "Favorability," so it's easy for an occasional user to understand the survey terms. Review Source Response from People Element August 22, 2023 Thank you for your review, Andrea. We're glad that you find the platform both easy and fast. We appreciate the specific feedback and will share this with our Product team. BL Bridget L. HR Specialist Human Resources Used the software for: 2+ years ### "Wonderful tool!" August 7, 2023 5.0 Really good! Pros I like to visually see where groups of the employees are in the graph of engagement Cons Takes a little bit of time to learn how to use and run reports. Review Source Response from People Element August 10, 2023 Hi Bridget, thanks for taking the time to leave us a review! We're glad to hear you are enjoying it. Don't hesitate to check out our KnowledgeBase or reach out on our live chat if you have any questions on the reports. We're happy to help! 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