# Smaily Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Smaily Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more.

Source: https://www.capterra.com/p/185848/Smaily

---

# 

 Smaily Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Smaily

## What is Smaily?

Smaily is an email marketing and automation tool created to make email marketing accessible, easy and enjoyable for everyone. The platform offers its users an award-winning drag and drop template editor to help create eye-catching emails. Users can set up automated workflows to make their email marketing even more efficient and profitable. Smaily has various integrations to give its users the possibility to sync customer data on all platforms.

## What is Smaily used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)

Top alternative

Featured

Overall rating

Based on 39 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

€4.2

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Smaily?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://smaily.com&name=Smaily)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Smaily

4.8 (39)

VS.

[4.8 (1,372)](https://www.capterra.com/p/168452/GMass/reviews/)

Starting Price

€4.2

Other, Per Month

Starting Price

$25

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (39)

Ease Of Use

4.7 (13,305)

Value For Money

4.9 (36)

Value For Money

4.7 (10,067)

Customer Service

5.0 (39)

Customer Service

4.7 (9,861)

## Smaily alternatives

Highest Rated

[Gmail](https://www.capterra.com/p/202338/Gmail/)

[4.8 (13,369)](https://www.capterra.com/p/202338/Gmail/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/202338/Gmail/)

[Brevo](https://www.capterra.com/p/132996/brevo/)

[4.6 (3,416)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/132996/brevo/)

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

[4.5 (17,587)](https://www.capterra.com/p/110228/MailChimp/reviews/)

Starting price

$13.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/110228/MailChimp/)

[Success.ai](https://www.capterra.com/p/10013316/Success-ai/)

[4.8 (417)](https://www.capterra.com/p/10013316/Success-ai/reviews/)

Starting price

$33.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10013316/Success-ai/)

[View all alternatives](https://www.capterra.com/p/185848/Smaily/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Email Campaign Management

4.7 (25)

64.00% of 25 reviewers that rated this feature as important or highly important

Plan, execute, and analyze email marketing campaigns

List Management

3.9 (19)

52.63% of 19 reviewers that rated this feature as important or highly important

Manage contacts across multiple mailing lists

Subscriber Management

4.7 (15)

60.00% of 15 reviewers that rated this feature as important or highly important

Add or remove subscribers from mailing lists

Customizable Fields

4.4 (14)

64.29% of 14 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Mobile Optimization

4.6 (13)

46.15% of 13 reviewers that rated this feature as important or highly important

Optimize content to ensure it is easily accessible for mobile users

Template Management

4.8 (12)

66.67% of 12 reviewers that rated this feature as important or highly important

Create, save, and re-purpose templates for emails, forms, etc.

Smaily 33 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Application programming interface that allows for integration with other systems/databases

Create and automatically send premade copy in response to customer messages

Track and interpret campaign performance metrics

Set campaign schedules by selecting start, pause, and end dates

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Track the amount of clicks on individual products to measure campaign results

Manage, organize, and store contact information

Process of dividing customers into groups based on common characteristics

Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)

Customize data fields to support various needs and use cases

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Plan, execute, and analyze email marketing campaigns

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Ensure compliance with the General Data Protection Regulation protocols

Add, edit, and manipulate HTML code directly

Store and manage images

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Manage contacts across multiple mailing lists

Optimize content to ensure it is easily accessible for mobile users

Adjust communications based on previous interactions or personal preferences

Preview materials before finalizing projects

Analyze and gain insights into data in real-time

View and track pertinent metrics to find patterns and gain insights from data

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Add or remove subscribers from mailing lists

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

4.3 (39)

4.3

Based on 39 reviews

## Pricing

Value for money

4.9 (36)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/185848/Smaily/pricing/)

Forever Free

€0.00

It includes:

-   Adaptive Design
-   Add an Personal Touch
-   Add Forms
-   All the Features
-   Amazing Support
-   Analyze Results
-   API Access
-   Automation: Create Automated Workflows
-   Connect to Your E-Store
-   Create Eye-Catching Email Templates
-   Create Templates
-   Customize Confirmations
-   Deliver Transactional Emails
-   Email Marketing: Send Beautiful Newsletters
-   Everything in the Cloud
-   Free Plugins and Integrations
-   Generate Leads
-   Import and Sync Contacts
-   Integrations: Connect Customer Data From All Platforms
-   Landing Pages: Promote Products
-   Limitless Emails for up to 2000 Subscribers
-   Manage Contacts
-   Never Forget an Birthday
-   No Cart Abandoned
-   Predefined Templates
-   Responsive Design
-   Segmentation for Success
-   Send Welcome Emails
-   Support by Our Friendly Bot or by Email
-   Template Editor: Award-Winning Drag and Drop Editor
-   Test for the Best
-   Trigger Workflows
-   Update Customer Data

Monthly Subscription

€4.20

Other,Per Month

It includes:

-   Adaptive Design
-   Add an Personal Touch
-   Add Forms
-   Amazing Support
-   Analyze Results
-   API Access
-   Automation: Create Automated Workflows
-   Connect to Your E-Store
-   Create Eye-Catching Email Templates
-   Create Templates
-   Customize Confirmations
-   Deliver Transactional Emails
-   Email Marketing: Send Beautiful Newsletters
-   Everything in the Cloud
-   Free Plugins and Integrations
-   Generate Leads
-   Import and Sync Contacts
-   Integrations: Connect Customer Data From All Platforms
-   Landing Pages: Promote Products
-   Manage Contacts
-   Never Forget an Birthday
-   No Cart Abandoned
-   Predefined Templates
-   Priority Support by Live-Chat or by Phone
-   Responsive Design
-   Segmentation for Success
-   Send Welcome Emails
-   Template Editor: Award-Winning Drag and Drop Editor
-   Test for the Best
-   Trigger Workflows
-   Update Customer Data

Pay as you go credits

€16.00

Other,

It includes:

-   Adaptive Design
-   Add an Personal Touch
-   Add Forms
-   Amazing Support
-   Analyze Results
-   API Access for Opt-in Forms
-   Automation: Create Automated Workflows
-   Connect to Your E-Store
-   Create Eye-Catching Email Templates
-   Create Templates
-   Customize Confirmations
-   Deliver Transactional Emails
-   Email Marketing: Send Beautiful Newsletters
-   Everything in the Cloud
-   Free Plugins and Integrations
-   Generate Leads
-   Import and Sync Contacts
-   Integrations: Connect Customer Data From All Platforms
-   Landing Pages: Promote Products
-   Manage Contacts
-   Never Forget an Birthday
-   No Cart Abandoned
-   Predefined Templates
-   Responsive Design
-   Segmentation for Success
-   Send Welcome Emails
-   Support by Our Friendly Bot or by Email
-   Template Editor: Award-Winning Drag and Drop Editor
-   Test for the Best
-   Trigger Workflows
-   Unlimited Number of Subscribers
-   Update Customer Data

Value for money

4.9 (36)

4.9

Based on 36 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Drupal](https://www.capterra.com/p/119594/Drupal/)[

Make](https://www.capterra.com/p/154278/Integromat/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (39)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (39)

5.0

Based on 39 reviews

## User reviews

Overall rating

4.8

Based on 39 reviews

Filter by rating

5(32)

4(7)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

IG

Ivar G.

Manager

Restaurants

### "Best bang for a buck"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 14, 2023

We can send our weekly newsletters with it so we are satisfied.

Pros

The best thing about Smaily is that it's basically free to use. We use it for weekly company newsletters. The customer service is exceptionally fast and helpful!

Cons

It doesn't have AI content creation integrated in it. Nowadays AI gives so much more value to apps that if it's not present, it's a big minus.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Because Smaily is free and created by Estonians 💪

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 22, 2023

Thank you for your thoughtful review! We're thrilled to hear that you find Smaily to be a great value and that our customer service has met your expectations. We understand the growing importance of AI in today's digital landscape and appreciate your feedback on its integration. We're always looking for ways to enhance our platform, and your insights are invaluable. It's great to know that you're satisfied with sending your weekly newsletters through Smaily. Thanks for choosing us, and we're proud to have Estonian roots!

KJ

Karin J.

Project Manager

Public Relations and Communications

### "Recommend highly for everyday simple usage needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 2, 2022

Overall experience really good, most of all we value the relationship and customer care.

Pros

I found Smaily a good price quality ratio for my needs and recommend especially to those who want to have emails and automations done fast and simply comprehensible - the ease of use is fantastic.Secondly the customer support is insanely good, live help on site and the team really makes the effort to have all concerns and problems solved fast. Integration was easy.We do not have complex needs, so we really value the clarity and ease Smaily offers, everything can be learned quick, and work done fast.

Cons

We do not have complex needs, so nothing really lacked for us.

Reasons for choosing Smaily

Customer support, local language support

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 3, 2022

Thank you Karin for so positive feedback!!!

PP

Priit P.

Owner

Information Technology and Services

### "User friendly and best customer support ever!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 26, 2022

Marketer, you have to try it! Makes things very easy..

Pros

Easy to use and very simple learning curveHelpful customer support

Cons

Even more could be integrated with various automations (like Bit Integration etc)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 30, 2022

Thank you Priit!! But you can integrate it with probably more than 1000 different platforms etc. using this - https://www.make.com/en/integrations/smaily

IL

Ieva L.

\-

Information Technology and Services

### "I am very happy user "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 19, 2022

Excellent support, great tool and happy to use it

Pros

In is easy to use and often it is free of charge

Cons

For me contacts management is difficult and filters are difficult

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 21, 2022

Thank you very much for the positive feedback! We are definitely trying to improve the part of our platform that includes contact management.

NB

Nika Brett U.

Social media manager

Architecture & Planning

### "Smaily review"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 19, 2022

The best for email marketing out of all the platforms that I have used.

Pros

The designing and layout of my newsletters are great. Also the statistics per every email adress and newsletter sent.

Cons

It is very hard to systemise email lists in categories and through excel. I wish that part was easier.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 20, 2022

Thank you very much for the positive feedback. We will take your suggestions into account and try to improve contact management.

SJ

Sarah Johanna K.

Marketing Manager

Retail

### "Smaily experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

October 6, 2022

Pros

Customer service and account managers are quick to act and find/offer solutions.

Cons

I would like to see more data on our subscribers - unsubscribers (graph) that you could check daily, weekly, yearly, date to date etc. I feel like this should be one of the most important features on any e-mail marketing software. In addition there should be a daily/weekly/monthly/date to date rundown on overlall account health, data etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 7, 2022

Thank you very much for the positive feedback. Next year, we plan to upgrade our statistics section on the platform.

GR

Grete R.

Marketing Manager

Health, Wellness and Fitness

### "Great product!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 5, 2022

Pros

The product is very easy to use and great value for money! Customer support is very helpful and replies quickly.

Cons

I would like a more convenient segmentation system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 7, 2022

Many thanks Grete for such positive feedback. We are always trying to improve our platform :)

AM

Annela M.

Marketing specialist

Oil & Energy

### "Only little experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 4, 2022

Customer support is super.

Pros

Although I have had few opportunities to use the full potential of this software, but making and sending a regular newsletter is pleasantly easy. I´m sure all other functions are easy to use aswell.

Cons

Getting used to making lists compared to the old program. But this is purely due to my lack of experience. Fortunately, Smaily has good support.

Reasons for choosing Smaily

Recommended by our homepage administrator.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 6, 2022

Many thanks Annela for such a positive review, we try to make our customer service the best in the world!

AU

Anonymous User

Development Manager

Retail

### "Modern and powerful e-mail tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 4, 2022

Great! Customer support is very strong. They are very open to discuss and find custom solutions to the specific problems your company is facing. Data connections are easily manageable and not prone to errors. I feel like data presentation could be a bit better but it's not important factor for me. You should have your data handled on your side and shouldn't rely on 3rd parties.

Pros

Easy to use and customize. Features build-a-template tool for easy modifications. Reasonably well structured. Since using Smaily for over a year I haven't encountered any major problems with using the platform or sending e-mails through it.

Cons

Data that accompanies the campaigns could be more informative. Contact parameters view needs some love - say you have 20 parameters per contact: you can only have a couple in a "masterview" for overview. And you can't customize which ones are shown. This makes debugging a bit more difficult, but not a major hurdle.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 6, 2022

Thank you very much for the very positive review. We take all suggestions into account and try to improve our platform.

TT

Triine T.

E-kaubanduse projektijuht

Wholesale

### "Always room for new features"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 4, 2022

Pros

Easy to use and understand. Very easy to learn.

Cons

Function together with PrestShop - hoping for better cooperation

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 6, 2022

Thank you very much Triine. We take all suggestions into account and try to improve our platform.

[View all Reviews](https://www.capterra.com/p/185848/Smaily/reviews/)

Popular comparisons

[Gmail vs Smaily](https://www.capterra.com/compare/185848-202338/Smaily-vs-Gmail)

[Mailchimp vs Smaily](https://www.capterra.com/compare/110228-185848/MailChimp-vs-Smaily) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)