--- title: "RUN Powered by ADP Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RUN Powered by ADP Software - reviews, pricing plans, popular comparisons to other Payroll products and more." source_url: "https://www.capterra.com/p/185859/RUN/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # RUN Powered by ADP Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RUN Powered by ADP ## What is RUN Powered by ADP? Payroll can be run quickly from anywhere with RUN Powered by ADP®, the small business payroll solution built for simplicity and speed. Its intuitive interface makes paying employees easy whether in the office or on the go. Employees and contractors can be paid quickly and reliably with automatic tax filing at the federal, state and local levels. AI-enabled error detection can identify common payroll mistakes before they affect the business, while a personalized dashboard keeps payroll organized with upcoming payroll dates, to-dos and alerts. AI-powered payroll resources are available anytime, and all functions can be managed through the RUN mobile app. Recurring payroll can also be placed on autopilot with RUN & DONE®. RUN Powered by ADP® provides fast and effortless payroll designed for small business success. ## What is RUN Powered by ADP used for? [Payroll](https://www.capterra.com/payroll-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 1,668 user reviews Reviews sentiment Positive 92% Neutral 5% Negative 3% Pros & cons Intuitive and accessible platform Organized and clear interface Occasional technical disruptions Inconsistent communication experience ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Direct Deposit Payroll / 2026 - Human Resources / 2026 - Payroll / 2026 - Compensation Management / 2025 Our "Best of" badge program showcases products with the highest ratings... - Attendance Tracking / 2026 - Compensation Management / 2026 - Direct Deposit Payroll / 2026 - Human Resources / 2026 - Payroll / 2026 - Time Tracking / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for RUN Powered by ADP?[Manage this product listing](https://www.g2.com/products/run-powered-by-adp/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RUN Powered by ADP 4.6 (1,587) VS. [4.8 (4,322)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price Contact vendor Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (1,586) Ease Of Use 4.8 (4,322) Value For Money 4.4 (1,461) Value For Money 4.7 (3,970) Customer Service 4.5 (1,497) Customer Service 4.7 (4,072) ## RUN Powered by ADP alternatives Highest Rated [4.9 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,983)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.8 (3,969)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (3,081)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/185859/RUN/alternatives/) ## FAQs about RUN Powered by ADP Overview ### What problems does RUN Powered by ADP solve? RUN Powered by ADP solves time-consuming payroll administration, manual tax calculations, missed filing deadlines, and scattered employee records by handling payroll runs, direct deposits, tax filings, compliance updates, and reporting in one place. Small-business owners, office managers, finance teams, and payroll administrators benefit from employee self-service and mobile access to pay information. Answer based on 1213 reviews Overview ### Which roles and teams benefit most from RUN Powered by ADP? RUN Powered by ADP is most used by small-business owners, presidents, and executives who oversee payroll costs and approvals. Office managers, administrators, and operations teams manage employee records and payroll processing, while accountants, bookkeepers, controllers, and HR managers handle wage calculations, tax filings, reporting, and employee pay administration. Answer based on 1547 reviews Overview ### What company size and industries is RUN Powered by ADP built for? RUN Powered by ADP is built for small business owners, with 95% of reviewers representing small businesses and Construction leading industries at 11%. It also serves Accounting and Health, Wellness and Fitness organizations, each representing 5% of reviewers. Enterprise and midsize companies each account for 2% of reviews. Answer based on 1574 reviews Features and Usability ### What are the key features of RUN Powered by ADP? RUN Powered by ADP includes core payroll management for processing employee pay, direct deposit, payroll reporting, and W-2 preparation. It also provides an employee database and self service portal for updating personal information, employee onboarding for collecting new-hire details, customizable reports, and role-based access controls. It also covers Tax Compliance and Compliance Management. Answer based on 314 reviews Integrations ### Which third-party tools and platforms does RUN Powered by ADP integrate with? RUN Powered by ADP integrates with QuickBooks Online for payroll-related data sharing and accounting workflows. Reviewer feedback also confirms integration with ClockShark for time tracking, worked hours, and sick-time records. These connections support transferring payroll and attendance information between RUN Powered by ADP and the related business systems. Answer based on 31 reviews Getting Started and Support ### How easy is it to onboard and train a team on RUN Powered by ADP? RUN Powered by ADP offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that nontechnical payroll users and employees typically learn core tasks quickly with guided setup and responsive support. Administrators may need more time for reporting, time tracking, HR tools, and less-familiar navigation. Answer based on 191 reviews Getting Started and Support ### What customer support options does RUN Powered by ADP offer, and how do users rate the experience? RUN Powered by ADP offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe representatives as knowledgeable, patient, and quick to resolve issues, particularly during setup. However, some report long phone queues, inconsistent guidance between departments, and slower responses during peak periods. Answer based on 600 reviews Security ### How does RUN Powered by ADP handle data security and access control? RUN Powered by ADP uses account logins, passkeys, password changes, account verification, session timeouts, and administrator-controlled unlocks to protect access. Users can provide accountants with login credentials, while employees and managers can create accounts. Some reviewers report confusing multiple portals, difficult password resets, unexpected lockouts, and concerns about personal information being exposed to hacking. Answer based on 43 reviews Payroll management ### How well does RUN Powered by ADP manage payroll? RUN Powered by ADP handles core payroll reliably with automated tax filings, direct deposits, employee records, and compliance support. Small business teams often find the payroll workflow easy to learn and complete, while some report setup complexity, slower support during urgent issues, holiday bank-processing constraints, and added costs for certain features or reports. Answer based on 1037 reviews ## See trending topics mentioning RUN Powered by ADP [Which HR software gives an HR administrator a dedicated representative or account manager for setup and day-to-day questions instead of a general support queue?](https://www.capterra.com/human-resource-software/trending-topics/which-hr-software-gives-an-hr-administrator-a-dedicated-representative-or-account-manager/) Last updated on October 27, 2026 ### Which HR software gives an HR administrator a dedicated representative or account manager for setup and day-to-day questions instead of a general support queue? Answered by Capterra Research Analyst Team [Is it worth paying for payroll software that files federal and state payroll taxes automatically instead of filing them yourself?](https://www.capterra.com/payroll-software/trending-topics/is-it-worth-paying-for-payroll-software-that-files-federal-and-state-payroll-taxes/) Last updated on October 26, 2026 ### Is it worth paying for payroll software that files federal and state payroll taxes automatically instead of filing them yourself? Answered by Capterra Research Analyst Team [Which payroll software pulls approved hours from a time clock automatically so hourly employees get paid without retyping timesheets?](https://www.capterra.com/payroll-software/trending-topics/which-payroll-software-pulls-approved-hours-from-a-time-clock-automatically-so-hourly/) Last updated on October 26, 2026 ### Which payroll software pulls approved hours from a time clock automatically so hourly employees get paid without retyping timesheets? Answered by Capterra Research Analyst Team [What is the easiest payroll software for a business with 2 to 10 employees and no HR person?](https://www.capterra.com/payroll-software/trending-topics/what-is-the-easiest-payroll-software-for-a-business-with-2-to-10-employees-and-no-hr/) Last updated on October 26, 2026 ### What is the easiest payroll software for a business with 2 to 10 employees and no HR person? Answered by Capterra Research Analyst Team ## Who uses RUN Powered by ADP? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and accessible platform 94% positive reviews out of 464 Most reviewers find ease of use important, highlighting straightforward navigation, clear menus, and helpful support. Lola S. Director of Finance and Administration, 2 - 10 employees. "The product has a user-friendly interface, making it easy for new users to navigate." Occasional technical disruptions 51% negative reviews out of 185 Some users report bugs and issues, including slow performance, confusing layouts, and intermittent system errors. Brittany M. Executive Director, 2 - 10 employees. "Can be confusing/frustrating if there is an issue, typically need to initiate a chat if time cannot be submitted as it does not tell you what the specific error is," Organized and clear interface 88% positive reviews out of 185 Most users report the user interface is well-structured, visually clear, and simplifies daily payroll and HR tasks. Samantha P. Accounting Department, 2 - 10 employees. "The clarity, structure, and visual flow made the information not only understandable but actually engaging." Inconsistent communication experience 57% negative reviews out of 82 Some users comment on excessive marketing emails, delayed support responses, and difficulty reaching consistent contacts. Alex D. Manager, 2 - 10 employees. "The pricing can feel a bit steep for very small teams, and some of the automated email notifications can be a bit more frequent than necessary." Efficient payroll and HR management 87% positive reviews out of 76 Most reviewers describe time and cost savings as significant, citing automation, reduced errors, and streamlined processes. Njood P. Director of Admin., 2 - 10 employees. "This not only saved me several hours each pay period but also eliminated the fear of making a costly mistake." Cumbersome login and access controls 65% negative reviews out of 34 Some users find security and access control challenging, mentioning frequent logins, password resets, and complex verification. ## Features AI summary Based on 18,203 Payroll reviews Capterra data shows that buyers of payroll software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **Direct Deposit** (**58%**) - **Payroll Reporting** (**51%**) RUN Powered by ADP supports all three of the features reviewers value most: **Payroll Management**, **Direct Deposit**, and **Payroll Reporting**. Together, these capabilities help businesses process payroll accurately, pay employees on time through direct deposit, and track payroll data through reporting, allowing teams to manage compensation with greater efficiency and oversight. Payroll Management 4.7 (613) 94.29% of 613 reviewers that rated this feature as important or highly important It gives you an automated, user-friendly way to handle payroll, calculate wages, and manage employee data. Some reviewers find it easy to process payroll, access reports, and make updates, while appreciating the time savings and error reduction it brings. Direct Deposit 4.9 (562) 95.02% of 562 reviewers that rated this feature as important or highly important With this capability, you can ensure employees are paid promptly and securely, eliminating paper checks and reducing errors. Reviewers appreciate its reliability, next-day deposit options, and the ability for employees to manage their own accounts through the portal or app. Payroll Reporting 4.7 (548) 94.34% of 548 reviewers that rated this feature as important or highly important This aspect lets you quickly generate, customize, and access detailed payroll reports for taxes, audits, and business planning. Users say reports are easy to run, clear, and support compliance, though some wish for more customization and simpler navigation. Tax Compliance 4.8 (513) 94.54% of 513 reviewers that rated this feature as important or highly important RUN Powered by ADP helps you stay compliant by calculating, filing, and paying payroll taxes on time. Reviewers indicate it reduces stress, prevents errors, and provides peace of mind, though a few mention occasional follow-up is needed for rare filing issues. W-2 Preparation 4.8 (483) 93.58% of 483 reviewers that rated this feature as important or highly important RUN Powered by ADP offers automated W-2 preparation, making year-end tax tasks simple and accurate. Users think the process is fast, reduces manual work, and provides both electronic and mailed copies, which saves time and minimizes compliance worries. Employee Database 4.6 (358) 86.87% of 358 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository RUN Powered by ADP 60 features ### All Features - 401(k) Tracking: Track 401(k) participant contributions and employer match - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Benchmarking: Compare key metrics for the business against prominent players in the industry - Benefits Management: Record employee's benefit plans and selections throughout career progression - Check Printing: Print paychecks issued to confirm payment of wages or salary - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compensation Plan Modeling: Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Direct Deposit: With this capability, you can ensure employees are paid promptly and securely, eliminating paper checks and reducing errors. Reviewers appreciate its reliability, next-day deposit options, and the ability for employees to manage their own accounts through the portal or app. - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Self Service: Gateway through which employees can access the system - For Accountants: Software specialized for accountants and accounting firms - For Small Businesses: Designed for small businesses - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Leave Tracking: Manage and track employee attendance - Market Data Analysis: Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Multi-State: Pay employees in multiple states with correct tax deduction amounts in each - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Overtime Calculation: Manage and record overtime hours for hourly employees - Payroll Management: It gives you an automated, user-friendly way to handle payroll, calculate wages, and manage employee data. Some reviewers find it easy to process payroll, access reports, and make updates, while appreciating the time savings and error reduction it brings. - Payroll Reporting: This aspect lets you quickly generate, customize, and access detailed payroll reports for taxes, audits, and business planning. Users say reports are easy to run, clear, and support compliance, though some wish for more customization and simpler navigation. - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Real-Time Reporting: Active reporting of data and metrics - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sick Leave Tracking: Track and manage sick leave time - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Talent Acquisition: Recruiting, tracking, and interviewing candidates and onboarding/training new employees - Tax Compliance: RUN Powered by ADP helps you stay compliant by calculating, filing, and paying payroll taxes on time. Reviewers indicate it reduces stress, prevents errors, and provides peace of mind, though a few mention occasional follow-up is needed for rare filing issues. - Tax Filing: The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return - Team Management: Organizing a group of people to accomplish a task - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Training Management: Track employee/learner's progression through training programs - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - W-2 Preparation: RUN Powered by ADP offers automated W-2 preparation, making year-end tax tasks simple and accurate. Users think the process is fast, reduces manual work, and provides both electronic and mailed copies, which saves time and minimizes compliance worries. - Wage Garnishment: Automatically subtract garnishments from wages - Web-based Deployment: SaaS, web-based, online deployment --- Get Advice We can help you find the software with the features you need. Features 4.5 (1,586) 4.5 Based on 1,586 reviews ## Pricing Value for money 4.4 (1461) ### Starting price Free trial not available Value for money 4.4 (1,461) 4.4 Based on 1,461 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (1497) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (1,497) 4.5 Based on 1,497 reviews ## User reviews Overall rating 4.6 Based on 1,668 reviews Filter by rating Counts reflect reviews available in this feed. 5(1200) 4(327) 3(87) 2(28) 1(25) Mentioned topic Recent reviews first, then most helpful Christina R. Manager Used the software for: 1-3 years ### "Smooth, Easy-to-Use Interface That Makes Payroll Simple" 4.0 November 11, 2026 ADP is primary used for our payroll services. We are using it to track our paid leave hours as well. It has solved having many pay differentials that needed used Pros I appreciate the smooth and easy to access interface, the lay out is easy to follow. Inputting payroll hours and information is easy and and accessible to do in sessions if needed. Cons Some of the reports I need for outside services (such as our 401k) are not available which does not allow me to streamline the work as much as I would like. They also send a lot of email and call for added services and wanting to sell us on those Fastex A. Accountant Used the software for: Less than 1 year ### "Convenient and Reliable Payroll Management Solution" 5.0 November 11, 2026 RUN Powered by ADP helps us streamline payroll processing, calculate employee wages, manage payroll taxes, and maintain accurate employee records. It reduces manual calculations, saves valuable time, and helps minimize payroll errors. The system also provides useful payroll reports that support accounting, financial reconciliation, and day-to-day business management. Pros What I like most about RUN Powered by ADP is the convenience of managing payroll in one place. The system makes it easy to process employee payments, access payroll reports, review payroll taxes, and maintain employee records. The interface is straightforward and helps simplify routine payroll administration. Cons The main disadvantage of RUN Powered by ADP is the difficulty of reaching a live customer support representative when urgent payroll issues arise. It is not always clear how to contact the appropriate department or submit supporting documents. While the payroll system itself is convenient, customer support could be more accessible, responsive, and efficient, especially when dealing with time-sensitive payroll matters. Lucas H. Owner Used the software for: Less than 1 year ### "RUN Makes Payroll Easy with a Great UI, Support, and Pricing" 5.0 November 11, 2026 RUN made it really easy for me to track employee time and pay, maintain records, and rest assured that tax compliance is taken care of. As a small business owner solely responsible for all administrative tasks, I'm relieved to have a system that takes that weight off my shoulders Pros I really appreciate the ease of use and user interface. It was very straightforward for me to add and remove employees, set up paid time off, and integrate the time clock. The customer service is really good, and the pricing is far better than any other payroll system I've seen. Cons I can't really think of anything. It's mildly annoying that I have to run the retirement platform through a different portal, but RUN is great. The only thing I don't like is that I can't institute MFA for my login (or, if I can, I don't know how and it's not easy to figure out). Tanya K. Workforce and Development Director Used the software for: Less than 1 year ### "User-Friendly ADP with Easy Integration and Competitive Pricing" 4.0 November 11, 2026 Providing a cost effective way to run payroll, recommending options for a full HR stack, including timekeeping, hiring and performance evaluations. Hopefully support is sufficient. Pros It's user friendly but support is not easy to access. I contacted my representative for assistance and she did not respond so I searched for assistance using the support menu. It was not evident that I chat option was available until I dug a little bit. Integration was easy but timelines were not provided. Employees experienced problems signing up so performance was not great at the start. Pricing is competitive and drive our company to select ADP as a provider. Artificial Intelligence does not provide specific answers \\so that function needs work. Cons Limited support via menu, non responsive client representatives. We signed uo and were left abandoned after the first payroll run. The onboarding and payroll integration was good but not great. There were a lot of manual details needed versus being able to upload,. The support specialist was slow to respond. Danielle D. CFO Used the software for: 1-3 years ### "Run ADP Makes Payroll, PTO, and Time Tracking Fast and Easy" 4.0 November 11, 2026 It helps me get payroll done quickly and efficiently by sending punches directly to our account. It also lets me know when people miss punches, and it keeps paid time off organized. Pros I like Run ADP because it makes it very easy to run payroll, add Paid Time Off, and keep track of everyone’s time punches. Onboarding is also very straightforward for me and the employees. Overall, I feel like I’m getting my money’s worth, and the system is very quick to use. Cons I do not like the use of AI. I would rather it not be integrated into the system. I also do not like that it is impossible to get in contact with someone over the phone. The only people you can reach by phone are salespeople for new customers, and there is no one you can call if you are a current client. Also, if there is an update and the system is down, I would like to receive a notice. Danny N. ### "Easy-to-Use HR and Payroll for Small Businesses" 5.0 November 11, 2026 I use RUN Powered by ADP to manage my employees, keep track of their information, direct deposit, and paid time off plans, and help run payroll. Pros I like that the interface is easy to understand and navigate. I use the timecard function the most, especially being able to see where my employees are clocking in remotely. I also use RUN Powered by ADP to manage my employees, keep track of their information, direct deposit, and paid time off plans, and run payroll. Cons I’d like to see more information on the personal information tab, such as offer letter information and agreements. I’d also like a space to store employee files digitally so I don’t have to rummage through physical files and can keep them as a backup. Ayu H. HR Manager Used the software for: Less than 1 year ### "Instant Chat Support, User-Friendly, and Great at Catching Missed Details" 5.0 November 11, 2026 It is definitely helping me learn the ins and outs of payroll, HR and hiring new employees. It is a very useful and extremely helpful service. There is always Pros I love that if I have any questions I can chat with a representative right away that will help.I also can use a search feature for help on many different topics. Cons I honestly have not run across anything I dislike. It flags anything that I have missed. It is very user friendly, especially for someone like myself who is new to the site. Lauren G. Accountant Used the software for: 5+ years ### "User-Friendly Payroll at a Great Price with Excellent Support" 5.0 November 10, 2026 I have had to submit payroll same day or after the cut off and it has always been an easy seamless process where ADP follows up and helps me get the payroll done. Pros Pricing, User friendly, and runs well compared to other payroll providers. Also getting help from support is a breeze. It also posts to QBO and Gusto and even sends me reminders about payroll. Cons I have not identified any negatives or reasons not to use it. I actually prefer it over other payroll providers. Sometimes it can lag but most of the time it is fine SV Shelly V. Accounting/Payroll Manager Used the software for: 5+ years ### "Easy Employee File Access and Imports, but Frequent Technical Issues" 3.5 November 10, 2026 All this is, is a waiting game for me, I do not have access to try and solve my own issues, I have to depend on the chat and most of the time the agents have no clue on how to help Pros Easy access to employee file with all information. Also I really like the Import option which helps with the new OBBBA. Very easy to work with the program Cons constantly having technical issues, last week it was time sheets, the week before that the employees could not clock in either on Desk top or mobile app. This week it is employee files Rachel B. Chief Executive Officer Used the software for: 1-3 years ### "Reliable Payroll That Saves Time, But Would Benefit From An Approval Cycle" 5.0 November 10, 2026 RUN Powered by ADP makes our weekly payroll easy, files our taxes, and prepares our accounting journal entries. I don’t have to worry about incorrect adjustments or tax filings; I know it’s done right. Pros I use RUN Powered by ADP for our staff’s weekly payroll, and it makes payroll easy and everything super smooth. I don’t have to worry about incorrect adjustments or tax filings. When I enter the hours, I know everything will be posted correctly, and adjustments and manual checks are easy to calculate, do, and post correctly. It makes my accounting and taxes easy, and it saves me time, which is the most important thing to me. When we go into a new state, they apply for the tax account, and they take care of workers’ comp automatically, so I don’t have to deal with workers’ comp audits. The reports are really good, and there’s nothing I can’t get through a report. If I need something specific, the ADP staff get it for me easily. They’re easy to reach and work with, and they handle my requests right the first time. Setup was easy, too. Cons The improvements I would like to see in RUN Powered by ADP are, firstly, adding a security role that allows only entry of payroll hours and adjustments but requires a separate approval. Secondly, on the build-your-own reports I’d like a simple table that fills all the data down, because the rows for each group don’t fill down now and I have to make a little adjustment. [View all Reviews](https://www.capterra.com/p/185859/RUN/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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