# Dental Intelligence Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Dental Intelligence Software - reviews, pricing plans, popular comparisons to other Dental products and more.

Source: https://www.capterra.com/p/185878/Dental-Intelligence/pricing

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# 

 Dental Intelligence Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Dental Intelligence

## What is Dental Intelligence?

Dental Intelligence is the only end-to-end practice performance solution in dentistry. We help practices increase production, visits, and collections while decreasing overhead using actionable insights and automation. From Analytics to Patient Engagement, and even Insurance, Dental Intelligence gives you everything you need to grow faster and Practice Smarter.™

## What is Dental Intelligence used for?

[Dental](https://www.capterra.com/dental-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/)

Overall rating

Based on 53 user reviews

Reviews sentiment

Positive

92%

Neutral

2%

Negative

6%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Dental Intelligence alternatives

Highest Rated

[CareStack](https://www.capterra.com/p/176206/CareStack/)

[4.8 (188)](https://www.capterra.com/p/176206/CareStack/reviews/)

Starting price

$698.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/176206/CareStack/)

[4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/185878/Dental-Intelligence/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Management

4.2 (24)

54.17% of 24 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Confirmations/Reminders

4.7 (23)

52.17% of 23 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Client Management

4.3 (20)

40.00% of 20 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Medical Billing

4.1 (14)

28.57% of 14 reviewers that rated this feature as important or highly important

Manage billing and payments for a healthcare provider

Charting

4.1 (10)

30.00% of 10 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Client Portal

4.2 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Private online space that lets businesses securely share documents and provide information access to clients

Dental Intelligence 44 features

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, update, and manage bookings, itineraries, and reservations

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Track the status of assets and whether they're checked in or out

Process of submitting and following up on claims with insurance companies

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more.

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Reminders sent via email

Compliant with HIPAA, which sets standards for sensitive patient data protection

Checking eligibility of patients for different insurance claims

Ability to chat online in real time

Manage billing and payments for a healthcare provider

Communicate using messages within the system

Access software remotely via mobile devices

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Track and organize online shifts

Allow communication between the company and patients via messages, SMS, emails, phone, and more

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Accept, record, and reconcile financial transactions

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the rescheduling of appointments

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Reminders sent via SMS/text message

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Get Advice

We can help you find the software with the features you need.

Features

4.5 (53)

4.5

Based on 53 reviews

## Pricing

Value for money

4.5 (48)

### Starting price

Free trial  
not available

Value for money

4.5 (48)

4.5

Based on 48 reviews

## Integrations

[

Dentrix](https://www.capterra.com/p/2329/Dentrix/)[

Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[

Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/)[

Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[

Open Dental](https://www.capterra.com/p/122350/Open-Dental/)[

Swell](https://www.capterra.com/p/196277/A-more-creative-way-sell-and-ship-your-products-more-efficiently/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (50)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (50)

4.6

Based on 50 reviews

## User reviews

Overall rating

4.6

Based on 53 reviews

Filter by rating

5(41)

4(8)

3(1)

2(1)

1(2)

Mentioned topic

Sorted by most recent

ZC

Zac C.

COO

Hospital & Health Care

### "They don't follow their own contracts"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 16, 2025

Pros

It worked for a while until software changes, then it wouldn't work with our software for a long time.

Cons

I’ve had a very disappointing experience with Dental Intelligence, primarily due to a complete lack of responsiveness and unresolved billing issues. I’ve contacted their team multiple times regarding problems with my account and explicitly requested that the matter be escalated to a manager. Despite this, my emails have not been returned, and there has been no follow-up or ownership of the issues raised. More concerning is the contract situation. The contract provided to me has a blank renewal period, yet I’m being told it is valid and enforceable. In addition, I’ve been overcharged based on the terms of that same contract. These are not minor discrepancies and should have been straightforward to address if someone had engaged. I’m posting this review because direct communication has failed. I would prefer to resolve this privately and professionally, but at this point, public feedback seems to be the only way to get a response.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TH

Trinity H.

Dental

Hospital & Health Care

### "Don't go with Dental Intelligence"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

October 30, 2025

We are not a fan of Dental intelligence and would not recommend this to any dental office until they have fixed their issues or taken into consideration the issues that offices are having. The only thing we liked about Dental intelligence is the online forms we had and that it put the information straight into Dentrix, otherwise not worth the price we have been paying them.

Pros

There are very few things our office liked about Dental Intelligence, we did however like that payments did go into the ledger and we loved the online forms.

Cons

When submitting payments if you put it through a specific patient it will still just go under the Head of household file. To text a patient you can't create a new chat you would have to create a whole new person in dentrix or wait for an updated phone number which would take a while. You can't change an email in Dental intelligence you would also have to do that through dentrix and still would take a long time to transfer over, making some situations uncomfortable with the patient waiting for an email. The insurance eligibility does not work on very many company's so we would have to call the insurance even though we pay to have insurance eligibility.

Switched from

[Weave](https://www.capterra.com/p/141842/Weave/)

Was supposed to give us better services and more to work with.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AO

Angelika O.

Treatment coordinator and Ortho Admin Lead

Hospital & Health Care

### "Great analytics"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 29, 2025

Overall, my experience was positive again. It was nice of the team could have access to these numbers for them to review their own metrics and keep their own goals in mind.

Pros

The analytics portion was my favorite part about it. The reporting was very accurate easy way to access numbers without having to run a report in the practice management software.

Cons

I wouldn’t say that it’s the least thing that I like about it, but I wish there was a way for it to be real time, but I know that might not be feasible. I also didn’t like that there were separate platforms for analytics and then like patient engagement.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BB

Brittany B.

Office Manager

Hospital & Health Care

### "Dental Intel Rocks! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2024

Great experience! We loved it while we had it, just had to downgrade to something better suited to our practice.

Pros

Dental Intel was easy to acess and we really liked the analytics feature!

Cons

A little too much for our small practice

Switched from

[Weave](https://www.capterra.com/p/141842/Weave/)

Just wanted to look into other options for our small practice.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EC

Esther C.

Dental Hygienist

Health, Wellness and Fitness

### "Dental Intelligence review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 27, 2024

Pros

This is a great platform for patient management and engagement

Cons

Nothing has bothered me while using this platform

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 30, 2024

Esther - Thank you for your review. We are happy to hear that Dental Intelligence has been helpful to you and your team!

NS

Nicole S.

Office Manager

Medical Practice

### "The Answer to all your Prayers! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2024

We love Dental Intel and have loved using it in our practice!

Pros

Love how all analytics are in one place and the system integrates with our practice management system.

Cons

It is a little higher in cost, but investing in your practice and team is priceless. You truly oh for what you get and you won’t be disappointed!

Switched from

[Lighthouse 360](https://www.capterra.com/p/141843/Lighthouse-360/)

Dental Intelligence provided more than the other companies.

Alternatives considered

[Weave](https://www.capterra.com/p/141842/Weave/)

[Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/)

Reasons for choosing Dental Intelligence

Their analytics stood out the most to our practice owner.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Julie S.

Owner

Hospital & Health Care

### "Great analytics"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

September 3, 2024

Pleased but found a more cost-effective option that served the same purpose for our business

Pros

Excellent analytics and ease of use for employees

Cons

Cost; difficult interaction with customer service rep

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 10, 2024

Julie, Thank you for your review. We understand that cost is an important factor, and we’re sorry to hear that your experience with customer service didn’t meet your expectations. Your feedback is valuable, and we are continually working to improve the support experience to ensure it’s smoother for all our users. We appreciate your time with us and if you ever decide to return to DI, we’ll be here to support you!

JK

Jennifer K.

Insurance Coordinator

Hospital & Health Care

### "I definately recommend DI to my friend's and colleages"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 15, 2024

Other than the refreshing situation, I love Dental Intel we have used it for close to 5 years now and so far it has only improved with time.

Pros

I love how much it can do for you in so many different areas of front office work. I also love that I can view claims and easily filter through what I need. The analytics are one of our Doctors favorites! We also use the morning huddle every day!!

Cons

The only complaint I have is that it only refreshes over night. So When you do stuff to change something, for instance when I close a claim in eaglesoft, it still shows as open in DI, until the next day.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 9, 2024

Hello Jennifer, Thank you so much for your review! We are glad to hear Dental Intelligence has been a helpful tool to your office for the past 5 years. We are always looking to make further improvements to the software and it is helpful to know the updates we have made have been what our customers have wanted! Thank you again for your feedback.

JG

Jill G.

Treatment coordinator

Health, Wellness and Fitness

### "Love Dental Intel"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 25, 2024

Amazing with dental Intel I can me for efficient and successful

Pros

The control and organization of follow up

Cons

Cost of course but it’s worth it. You get what you pay for

Switched from

[RevenueWell](https://www.capterra.com/p/160904/RevenueWell/)

Not getting the results I needed. Plus being able to bundle lots of different companies into one

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 30, 2024

Hi Jill – Thank you for your review! We are happy to hear that Dental Intelligence has made task management easier for your practice, that you were able to bundle all of your needs into one product with DI, and that we have helped make it more fulfilling to be a dental professional at your practice.

AN

Ariana N.

Practice Manager

Hospital & Health Care

### "DI Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 10, 2024

Great experience overall. I recommend DI to all of my dental friends.

Pros

I love the analytics software. I love the chart visuals and follow up system!

Cons

I love all of their services. I wish they would implement a rx software. Coming soon I hope!

Switched from

[Weave](https://www.capterra.com/p/141842/Weave/)

Better Integration and capabilities and overall services.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/185878/Dental-Intelligence/reviews/)

Popular comparisons

[CareStack vs Dental Intelligence](https://www.capterra.com/compare/176206-185878/CareStack-vs-Dental-Intelligence) 

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