# Page 2 | Dental Intelligence Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Dental Intelligence the right Dental solution for you? Explore 53 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/185878/Dental-Intelligence/reviews --- Dental Intelligence 4.6 (53) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 1st, 2026 # Page 2 - Reviews of Dental Intelligence ## Showing most helpful reviews Showing 26-50 of 53 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TG Tammy G. Director of Operations Hospital & Health Care Used the software for: 2+ years ### "Dental Intel is a must have!" April 2, 2024 5.0 10/10! Highly recommend to anyone looking to improve their software suite! Pros I like all of the features of Dental Intel and it’s still growing! The onboarding is very thoughtful and the support is like no other! Cons It’s more expensive than some other software options, but you get what you pay for! Reason for choosing Dental Intelligence It had the most comprehensive, user friendly software out there. Switched from [RevenueWell](https://www.capterra.com/p/160904/RevenueWell/)[Weave](https://www.capterra.com/p/141842/Weave/) For the analytics specifically, but it had so much more! Review Source JK Jennifer K. Insurance Coordinator Hospital & Health Care Used the software for: 2+ years ### "I definately recommend DI to my friend's and colleages" July 15, 2024 5.0 Other than the refreshing situation, I love Dental Intel we have used it for close to 5 years now and so far it has only improved with time. Pros I love how much it can do for you in so many different areas of front office work. I also love that I can view claims and easily filter through what I need. The analytics are one of our Doctors favorites! We also use the morning huddle every day!! Cons The only complaint I have is that it only refreshes over night. So When you do stuff to change something, for instance when I close a claim in eaglesoft, it still shows as open in DI, until the next day. Review Source Response from Dental Intelligence September 9, 2024 Hello Jennifer, Thank you so much for your review! We are glad to hear Dental Intelligence has been a helpful tool to your office for the past 5 years. We are always looking to make further improvements to the software and it is helpful to know the updates we have made have been what our customers have wanted! Thank you again for your feedback. TS Tarrah S. Insurance Coordinator Medical Practice Used the software for: 2+ years ### "Best Engagement System! " June 15, 2023 5.0 Dental Intel has help our office by keeping our schedules filled, and we are currently booked out till October for Hygiene and August for Providers! Pros The recall is great and has lots of ways to filter from age, no apt made, last apt and more. They also have an online scheduling that keeps track of HYG past due, unscheduled TX, broken appointments and can pull from our ASAP list! Even if you do not want patients to be able to make their own apt (we do not) the rest of the information that DI can tack is so worth it, and to be able to pull from the ASAP list is a game changer! Plus, they offer so much more, really is the best engagement system we have used! Cons We do not use the Analytics. I am sure it is great!, however just something our office feels we do not need Reason for choosing Dental Intelligence Dental Intel offered all the same product, plus more with more reasonable pricing, and the customer service was exceptional! Switched from [Lighthouse 360](https://www.capterra.com/p/141843/Lighthouse-360/) Lighthouse could not keep up with our growing practice, they do not offer a lot of features, and they were not helping with recall very well. Review Source JM James M. Marketing Marketing and Advertising Used the software for: 2+ years ### "Great for the cost" March 29, 2024 5.0 Pros Very easy to navigate and make your email/text campaigns. Cons Need to integrate a “search” feature – for example after an email blast I’ll add in reply “Easter” if you want to schedule an appointment. Review Source Response from Dental Intelligence June 17, 2024 Hi James! Thank you for your review and suggestion. We will pass it along to our product team. IA Izabell A. Treatment/Insurance Coordinator Hospital & Health Care Used the software for: 2+ years ### "Dental Intel is the best! " June 16, 2023 5.0 Pros There are so many great features about Dental Intel so it's hard to pick just one. It is very user friendly, support is always great, the patient communication is the best and the electronic paperwork saves hours of work. The analytics you can get about your practice are amazing. You can really take a deep dive into your practice to find out where your strengths and weaknesses are! Cons I don't really have any cons about the practice that I can think of! I've really enjoyed the software! Review Source JC Jessica C. Owner Dentist Health, Wellness and Fitness Used the software for: 6-12 months ### "Helped with Covid19 protocols AND so much MORE" February 5, 2021 5.0 It's been easy from the get-go, I really can't ask for more. I do hope as they become more popular and grow in size, their top notch customer service stays at the level I have grown accustomed to. Pros Customer service has been the best I've experienced in my 12 years of practice and 10 years of practice ownership. It's a company based in another state than I am in, but it feels like they are right next to us because we can text, call, email and they are right there! The software itself is easy to use, easy to implement and once again, they were right there when we needed anything. The platform is nice to look at, gives it a high quality feel, great user experience for us and the patients. They're are always updating their features and gives a monthly announcement and video on the new updates. It's very impressive. Cons If I could go in and edit my own health history forms that would be fantastic, but maybe in the future. Currently, we email in the edits and it's done in a few short hours or a day. So it's not a problem, just a wish list. Switched from [Lighthouse 360](https://www.capterra.com/p/141843/Lighthouse-360/) The previous company, Lighthouse360 was just to slow. I'd waited put to an hr and my staff has waited over an 1hr to get customer support. That's not acceptable. There's other things we got to be doing than asking for simple things to change. Review Source Response from Dental Intelligence February 8, 2021 Hi Jessica! Thank you for taking the time to leave us a review, and for that awesome testament to our customer support! Customer service is a top priority for us, so please know that we are deeply committed to maintaining excellence in support as we grow. Glad that you find the monthly software update videos helpful and informative, too! I also want to let you know that a user-facing forms editor is under development as we speak no firm release date yet, but we hear you and we're working toward it :) GB Gary B. Dentist Hospital & Health Care Used the software for: 6-12 months ### "A novices view" March 29, 2024 5.0 Fair to good, Still not a fan of Vyne, need a degree in insurance for some aspects Pros very flexible filtering , patient chat, auto reminders. once reached, the high level trainers are very good and responsive. Cons Complicated product , training is difficult because it requires a high level of competent knowledge and use of Windows. Low level trainers did more harm than good. Reason for choosing Dental Intelligence Better value and your integration is better Switched from [NexHealth](https://www.capterra.com/p/182271/NexHealth/) Nexhealth was garbage the integration promised was abysmal and very expensive product and support personnel inexperienced Review Source DM Dawn M. Regional Director of Operations Health, Wellness and Fitness Used the software for: 6-12 months ### "Best Support Ever" March 15, 2024 5.0 Working with the entire team has been a delight. They will work one on one tirelessly to ensure your best experiance. Pros The support is beyond amazing. The level of support you get from the premium support - Shout out to \[sensitive content hidden\] - and my personal rep for my corporation - shout out to \[sensitive content hidden\]. I have been working with Jodi for the past year and cannot say enough good things. The personalization and direct help we have gotten from her is amazing. Cons Set up is important. Make sure you get the settings needed for your PMS and proper training to your teams. Review Source VR Verified Reviewer Practice Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Modento is a lifesaver! " January 6, 2020 5.0 Increased patient compliance and improved communication without the inconvenience of picking up a phone. Pros Expanded functionality. 100%. Modento features far outperform the competition. Aside from basically having a digital new employee (for a fraction of the cost), the paperless check in, treatment planning, consent forms and voicemail drops are definitely our favorite features so far. There is not a single thing to dislike. Cons Initially, integration with Eaglesoft was limited, however I was informed that advanced integration was in process. Which Modento quickly delivered much quicker than anticipated. Alternatives considered [Legwork](https://www.capterra.com/p/197115/Legwork/)[RevenueWell](https://www.capterra.com/p/160904/RevenueWell/)[Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Dental Intelligence Modento offered advanced features, our standing customer service and seamless integration with PMS. Switched from [Lighthouse 360](https://www.capterra.com/p/141843/Lighthouse-360/) Limited functionality, and no direct integration with our practice management software aside from appointment confirmations. Review Source Response from Dental Intelligence February 3, 2021 Thanks for leaving us a review! We are happy to hear that Modento is such an important part of your daily operations. Hope you don't mind us stealing your description of Modento as "a digital new employee at a fraction of the cost" :) AC Andrew C. Dr Health, Wellness and Fitness Used the software for: 1-2 years ### "Lots to improve, but good enough for use" March 29, 2024 3.0 Lots of need for improvement, lots I wish were included not add ons, and I wish it was easier to use. Pros I like the ease of use for team members. Cons Design and ease of use can get a lot better. Review Source Response from Dental Intelligence April 2, 2024 Hi Andrew! Thanks for leaving us a review! If you have specific improvements you'd like to see, please feel free to chat into support and submit a feature request. Customer feedback is a big factor in driving our product development, so we'd love to hear any ideas you have. MM Megan M. Dentist/practice owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Must have for dental offices! " October 18, 2022 5.0 Everyone at my office loves modento. My patients also complement us on how easy it is to use for them. Pros Patient engagement and integration into open dental! Awesome software that I recommend to all of my colleagues Cons I can’t think of anything I dislike… having this software is like having an additional front office person. Alternatives considered [Yapi](https://www.capterra.com/p/120854/YAPI/)[Weave](https://www.capterra.com/p/141842/Weave/) Review Source KR Katie R. Office Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "If you want to succeed, go forward with Dental Intel" January 5, 2021 5.0 The customer service team, the analytics team, sales team EVERYONE has been so amazing. They really know their stuff and do all they can to make sure their software works for you. Which it should. Pros I can go on and on about this software. If you like to know the overall health of your dental practice- this is the BEST tool to help you can have. It helps you set goals, gives you tools to achieve your goals and uses YOUR data to understand how your practice works. It does require you to use it frequently in order for it to work, but it's' really not asking much except making sure the data matches your Practice Management Software. Understanding the current state of your practice is crucial in making any improvements. Dental Intel gives you everything you need to do this. Cons I wish that this software would do real-time updates. It does refresh at midnight, but I wish that as we completed follow-ups and scheduled recall and what not throughout the day it would tell us how we're doing on our goals during the day instead of having to wait until the next day. Review Source ZS Zach S. Office manager Hospital & Health Care Used the software for: 2+ years ### "Dental intel is the best on the market " June 21, 2023 5.0 The best software on the market Pros Ease of use training is super easy for this product Cons I have no complaints with this product at all Review Source KJ Ketan J. Pediatric Dentist/Owner Hospital & Health Care Used the software for: 1-2 years ### "The best there is!" January 29, 2021 5.0 Stellar Pros Easy to setup, easy to use, fantastic customer service. The platform/product is cutting edge for what it does for my practice in comparision to other similar softwares out there. They are also constantly evolving and adding new features. They have the ability to customize everything for your practice. Cons There is really nothing I dislike thus far. I wish I had started using this software a year earlier than I did, I am a startup and in just year 2 of our practice, we were still implementing with systems to determine what was the best product out there for us. Reason for choosing Dental Intelligence It was far superior than all of the above and came at a very competitive price point. Review Source Response from Dental Intelligence February 3, 2021 Hi Ketan, thank you for this awesome review! We LOVE working with startups and being able to provide new offices with tools to grow their business and easily connect with patients :) YM Yesenia M. Receptionist Hospital & Health Care Used the software for: 6-12 months ### "Dental intel for the win! " January 22, 2021 4.0 Pros Overall, I really like dental intel! My favorite features is seeing data for the month compared to our goals set. It helps motivate me and visually see where I’m lacking and what areas I could improve. I also really enjoy the huddle feature, makes huddles in the morning more useful and like I said before, more visual. Lastly, being the receptionist, I love the recall feature!! This helps with knowing exactly what the patients needs to come in for and just getting through the list efficiently! Cons I think what I like least about the software is I think is the loading! It takes forever to log in or from page to page. Sometimes when I try to log in, it just fails and I’m not able to log in at all. Lastly, I wish the performance boards updated in real time, that’s the one thing that lacks because I can’t see the progress in real time or the lack of. Review Source cM christine M. OM Health, Wellness and Fitness Used the software for: 2+ years ### "good value for services " April 14, 2022 4.0 Pros it combines very thing in one area measurement of growth where your money is what direction you are going . excellent management reports Cons it takes 24 hours for updates. so you have to wait for results until the nest business day Review Source DB Deanna B. Business Manager Medical Practice Used the software for: 6-12 months ### "Modento Review" April 12, 2022 4.0 having a very hard time getting them to completely sync Eaglesoft medical forms entirely with Modento- some fields are being skipped and it's taking months to fix Pros you don't have to sync forms- they are automatic Cons would love to send video messages- taking them weeks to create a custom form Reason for choosing Dental Intelligence non-syncing option Review Source BR Brad R. Operations Manager Medical Practice Used the software for: 2+ years ### "Great Dashboard Tool" April 26, 2022 5.0 Pros We love Dental Intel and use it frequently to track our KPI numbers. It has helped tremendously as we find trends that we need to correct in order to meet our goals. Cons There is so much information, it can sometimes be difficult to find what you're looking for. We would also like to see more customization options. Review Source MW Misty W. Admin Medical Practice Used the software for: 1-2 years ### "Dental Intel" May 23, 2022 5.0 Pros This is such a great software! We were introduced to this about 1 1/2 years ago and its amazing what it can do for your practice. It helps keep track of numbers and set more goals for the practice. Cons I am completely satisfied with this service!! Review Source JW Julie W. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "Love the automatic follow ups" February 17, 2020 5.0 Our overall experience has been nothing but positive with Dental Intel. We have a great team member that checks in with us every few weeks to discuss our progress and offers help when needed. He makes sure we are utilizing everything Dental Intel has to offer to only benefit our office. Our schedule is busier and our numbers are higher each month thanks to Dental Intel. Its been such a great program for our office. Pros The automatic follow ups are an amazing tool our office uses daily. It has made filling the empty spaces on our schedule so easy for us! We login daily to our Dental Intel and immediately have a list of patients we need to check in with and try to get scheduled. We have had great success using this tool to build our monthly production numbers. I believe in the first 4-5 weeks we were able to add $22,000 of treatment just by utilizing our follow ups and contacting our patients to get scheduled/rescheduled. The best tool we could ask for! Cons There really are no cons as I see yet. We have no complaints or issues to address. Review Source MM Melissa M. General Dentist Medical Practice Used the software for: Less than 6 months ### "Dental Review" April 2, 2024 5.0 So far our office has enjoyed it. I don't feel like we are using it to the best potential. Pros Ease of use. Detailed analytics that would. take our office a long time to figure out. Cons Two logins for the admin vs analytics. Have to specifically turn on the chat function. Review Source MR Marcus R. Dentist Hospital & Health Care Used the software for: Less than 6 months ### "Modento is Awesome! " February 7, 2021 5.0 Great experience. Overall, it has added a tool to create a great patient experience in my offie. Pros Modento is awesome! My patients love they can text and communicate through the platform, and love the ease in which they receive intake forms, and treatment plans. Patients also love the check in features, and a buzz is beginning with my loyalty rewards program! My staff also loves being paperless! My staff is very excited with the new live ops feature, and can’t wait for the online scheduling. Did I mention, the modento team is awesome!? They are friendly, respond quickly to any questions, and are great with support! I will most definitely will be recommending Modento my colleagues. Cons I wish they had a separate platform separate from web based. Review Source Response from Dental Intelligence February 9, 2021 Hi Marcus! Thanks so much for leaving us a review! We are so glad to hear that your patients are loving the new experience and are getting excited about the loyalty program :) HR Hana R. Dentist Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent " January 29, 2021 5.0 Excellent! Pros The ease of use and how our team can easily access it anywhere Cons None! I like everything about this product Review Source Response from Dental Intelligence February 3, 2021 Hi Hana! Thank you for taking the time to leave us a review! We are glad you're enjoying Modento and taking advantage of it's cloud-based capabilities to access it from anywhere :) DQ Deanna Q. Manager Hospital & Health Care Used the software for: 6-12 months ### "Modento is a game changer " January 30, 2021 5.0 Amazing! We are saving money with a more functional product. Pros Amazing customer service. Simple install. Streamlines office tasks. Improves patient experience. Cons Really nothing. Have not had one issue with this product or company Review Source Response from Dental Intelligence February 3, 2021 Hey Deanna, thanks so much for the review! We pride ourselves on our awesome customer support and easy onboarding, so I'm glad to hear that we're living up to expectations :) JP Jared P. dentist Health, Wellness and Fitness Used the software for: 1-2 years ### "Modento" March 4, 2021 5.0 Customer support is awesome Pros The software platform is very comprehensive and easy to use Cons I like everything about Modento. It continually improves Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.