--- title: "Zentrunk Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zentrunk Software - reviews, pricing plans, popular comparisons to other VoIP products and more." source_url: "https://www.capterra.com/p/185880/Plivo-Voice-API/" page_type: "product" language: "en" --- # Zentrunk Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Zentrunk ## What is Zentrunk? Zentrunk is a modern SIP trunking solution that offers exceptional global quality, flexible pricing, instant provisioning, and fast set-up. Set up a trunk, link your numbers to the trunk, send and receive calls on your VoIP Infrastructure - in 5 minutes. Pay-as-you-go pricing starts at $.0025 for inbound calls with no long-term contracts or channel limits. Zentrunk is interoperable with most standard IP-PBX systems and softswitches. ## What is Zentrunk used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zentrunk?[Manage this product listing](https://www.g2.com/products/zentrunk/claim_requests/new?auto=true) ## Zentrunk Overview Updated August 2026 AI summary Zentrunk delivers cloud-based VoIP and PBX capabilities for businesses of all sizes, offering features such as call monitoring, recording, routing, IVR, SIP trunking, and video conferencing. Organizations can also access multi-channel communication, real-time analytics, unified communications, and SMS messaging, with deployment via SaaS or web. Access controls and call disposition options support flexible management and oversight. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zentrunk 0.0 VS. [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting Price $0.01 Usage Based Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (698) Value For Money 0.0 (0) Value For Money 4.2 (678) Customer Service 0.0 (0) Customer Service 4.6 (648) ## Zentrunk alternatives [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203084/VoIP-ms/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175788/Nextiva/) ## FAQs about Zentrunk Overview ### What company size and specific industries is Zentrunk built for? Zentrunk is designed for businesses across a wide range of industries that need a modern SIP solution with flexible pricing, easy setup, and reliable global call delivery. The description does not limit it to a specific company size, so it appears suitable for organizations of different sizes, from smaller teams to larger enterprises. Features and Usability ### What are the key features of Zentrunk? Zentrunk includes SIP trunking, IVR, call routing, call transfer, and ring groups for managing inbound and outbound calls. It also offers call recording, call monitoring, access controls/permissions, real-time analytics, SMS messaging, video conferencing, and virtual extensions within unified communications and multi-channel communication. Integrations ### Which third-party tools and platforms does Zentrunk integrate with? Zentrunk integrates with 2 third-party platforms: 3CX and Asterisk. These telephony integrations connect Zentrunk with popular phone system environments for SIP trunking and call routing. Getting Started and Support ### What training and onboarding options does Zentrunk offer? Zentrunk provides live online training, webinars, and documentation to help teams get started. Live online sessions can support guided setup, webinars can cover product features and use cases, and documentation offers written reference material for self-paced review and setup steps. Getting Started and Support ### What customer support options does Zentrunk offer? Zentrunk provides email/help desk support and chat. These channels give users direct ways to ask for help and resolve issues. No reviewer feedback about support experience is available here, so support speed, helpfulness, and common frustrations cannot be assessed from user comments. ## Features AI summary Based on 2,539 VoIP reviews According to Capterra reviewers, these are the VoIP features buyers prioritize most when evaluating a solution: - **VoIP Connection** (**69%** of reviewers rated this feature as critical) - **Screen Sharing** (**69%**) - **Online Voice Transmission** (**58%**) Zentrunk offers other functionality that reviewers also consider important, including **Video Conferencing** (**63%**). This gives teams a way to run face-to-face meetings, improve communication across locations, and keep discussions more clear and collaborative, helping businesses stay connected during day-to-day work. Access Controls/Permissions Define levels of authorization for access to specific files or systems Call Disposition Track and report on call outcomes Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria Call Transfer Transfers live calls to other agents Zentrunk 14 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Call Disposition: Track and report on call outcomes - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Transfer: Transfers live calls to other agents - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Real-Time Analytics: Analyze and gain insights into data in real-time - SIP Trunking: Enables the connectivity to send and receive calls over the internet - SMS Messaging: Send messages via SMS - Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration - Video Conferencing: Connect with meeting participants remotely over video --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Basic $0.01 Usage Based, ## Integrations [ 3CX](https://www.capterra.com/p/158704/3CX/)[ Asterisk](https://www.capterra.com/p/60249/Asterisk/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.