---
title: "SmartLockr Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about SmartLockr Software - reviews, pricing plans, popular comparisons to other Cloud Security products and more."
source_url: "https://www.capterra.com/p/185883/SmartLockr-Intelligent-Data-Protection/"
page_type: "product"
language: "en"
---

# 

 SmartLockr Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

SmartLockr

## What is SmartLockr?

Smartlockr is an email and data security platform that secures sensitive information and provides compliance to (inter)national privacy rules and regulations. The people-centric approach helps prevent human error with automatic sensitive data classification and a user-friendly interface. No technical knowledge is needed. Opt for security in the background with fully automated protection. Or choose the plug-in version for Outlook which offers the same security, but also works on awareness.

## What is SmartLockr used for?

[Email Security](https://www.capterra.com/email-security-software/)[Data Loss Prevention](https://www.capterra.com/data-loss-prevention-software/)[File Sharing](https://www.capterra.com/file-sharing-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for SmartLockr?[Manage this product listing](https://www.g2.com/products/smartlockr/claim_requests/new?auto=true)

## SmartLockr Overview

Updated September 2026

AI summary

SmartLockr enables organizations of all sizes to secure their email communications and sensitive data through a range of email security, cloud security, and data loss prevention tools. With features including email attachment protection, phishing and threat protection, encryption, AI-driven analysis, policy management, and integration options, SmartLockr is available across web, desktop, and mobile platforms to help reduce risk and support compliance.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SmartLockr

4.3 (4)

VS.

[4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

Contact vendor

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (4)

Ease Of Use

4.5 (1,171)

Value For Money

3.0 (1)

Value For Money

4.3 (993)

Customer Service

5.0 (4)

Customer Service

4.4 (919)

## SmartLockr alternatives

[ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/)

[4.7 (1,171)](https://www.capterra.com/p/151915/ESET-Endpoint-Security/reviews/)

Starting price

$396.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/151915/ESET-Endpoint-Security/)

[Kiteworks](https://www.capterra.com/p/119690/Kiteworks/)

[4.0 (27)](https://www.capterra.com/p/119690/Kiteworks/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/119690/Kiteworks/)

Highest Rated

[Avanan](https://www.capterra.com/p/170001/Avanan-Cloud-Security-Platform/)

[4.8 (51)](https://www.capterra.com/p/170001/Avanan-Cloud-Security-Platform/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/170001/Avanan-Cloud-Security-Platform/)

[Symantec Enterprise Cloud](https://www.capterra.com/p/106993/Symantec-Endpoint-Encryption/)

[4.5 (52)](https://www.capterra.com/p/106993/Symantec-Endpoint-Encryption/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/106993/Symantec-Endpoint-Encryption/)

## FAQs about SmartLockr

Overview

### What company size and specific industries is SmartLockr built for?

SmartLockr is designed for organizations in healthcare, government, municipalities, pension funds, the legal sector, accountancy, insurance, and housing corporations, as well as freelancers such as those working in healthcare. It appears suited to a range of company sizes, from independent professionals to larger public and private sector organizations.

Features and Usability

### What are the key features of SmartLockr?

SmartLockr offers data classification, data leak prevention, email attachment protection, and file encryption for controlling sensitive information. It also includes phishing protection, threat protection, vulnerability scanning, alerts/escalation, policy management, and risk assessment, plus two-factor authentication, whitelisting/blacklisting, API access, and third-party integrations.

Integrations

### Which third-party tools and platforms does SmartLockr integrate with?

SmartLockr integrates with Microsoft Outlook, including the Outlook plugin and SMTP relay for email security. The catalog-backed integration footprint shown here is centered on Microsoft Outlook, making it the main third-party platform connected to SmartLockr for sending protected messages and attachments.

Answer based on 4 reviews

Getting Started and Support

### What training and onboarding options does SmartLockr offer?

SmartLockr provides in person training, live online sessions, webinars, documentation, and videos. In person training supports direct instruction, live online sessions and webinars cover guided setup and feature walkthroughs, documentation offers written reference material, and videos support self-paced learning.

Getting Started and Support

### What customer support options does SmartLockr offer?

SmartLockr provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support is structured around self-service materials and direct contact options, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations.

## Features

AI summary

Based on 1,078 Cloud Security reviews

Capterra reviewers highlight these as the features buyers care about most when choosing email security software:

-   **Threat Response** (**49%** of reviewers rated this feature as critical)
-   **Email Attachment Protection** (**58%**)
-   **Threat Protection** (**51%**)

SmartLockr includes **Email Attachment Protection** and **Threat Protection**, covering two of the main capabilities buyers look for in email security software. However, it does not offer **Threat Response**. Instead, it provides **Phishing Protection** (**55%**), which is another high-priority feature for many buyers. Together, these features help businesses reduce exposure to malicious attachments, block common email-based threats, and give teams a safer way to manage inbox security.

Email Attachment Protection

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Provides protection against malicious attachments.

Alerts/Escalation

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

System alerts about the need to escalate an issue or request

API

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Data Leak Prevention

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Detect and prevent data breaches, exfiltration, or unwanted destruction of sensitive data.

File Encryption

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Encrypts data within the file, which can only be decrypted using a password or encryption key

File Transfer

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Move files across different systems or networks

SmartLockr 21 features

### All Features
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- API: Application programming interface that allows for integration with other systems/databases
- Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS.
- Data Classification: Grouping log entries based on similar attributes.
- Data Leak Prevention: Detect and prevent data breaches, exfiltration, or unwanted destruction of sensitive data.
- Data Security: Protect sensitive data for digital privacy
- Email Attachment Protection: Provides protection against malicious attachments.
- Encryption: Convert data into a code for security
- File Encryption: Encrypts data within the file, which can only be decrypted using a password or encryption key
- File Transfer: Move files across different systems or networks
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Multi-Device Support: Support multiple types of devices
- Phishing Protection: Identify phishing emails
- Policy Management: Create, manage, and track policies and procedures within an organization
- Risk Assessment: Initiate collection and analysis of known risks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Threat Protection: Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats
- Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user
- Vulnerability Scanning: Discover patch statuses and vulnerabilities
- Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses

---

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Features

4.8 (4)

4.8

Based on 4 reviews

## Pricing

Value for money

3.0 (1)

### Starting price

Free trial not available

Value for money

3.0 (1)

3.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (4)

5.0

Based on 4 reviews

## User reviews

Overall rating

4.3

Based on 4 reviews

Filter by rating

5(1)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

IW

Iris W.

Functioneel beheerder

Government Administration

### "Makkelijk veilig mailen en delen"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 21, 2023

Heel fijn dat we nu veilig kunnen mailen en delen. Ook als iemand anders een bestand naar mij wilt sturen kan ik simpel een uploadverzoek sturen. Het maakt alles een stuk makkelijker, zeker als je veel met persoonsgegevens werkt.

Pros

Makkelijker dan Smartlockr kan bijna niet. Je typt je mail, voegt je bijlagen toe en zet het schuifje om. De rest wijst vanzelf. Ideale manier van veilig bestanden sturen en ontvangen en veilig mailen.

Cons

Niet bij alle collega's werkt Smartlockr in outlook niet zo goed. Gelukkig een snelle en goede klantenservice

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

KG

Kiki G.

pedagogisch coach (VE)

Civic & Social Organization

### "Simpele manier om mail te beveiligen en hele snelle en goede klantenservice"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 18, 2023

Pros

Met enkele klikken is je mail of bestand beveiligd. Eenvoudig in gebruik, want het is geïntegreerd met Outlook.En de het support team staat snel voor je klaar en help je direct uit de band als je problemen hebt.

Cons

Bij het opstarten wat problemen ervaren maar deze werden snel verholpen door iemand van support.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JS

Jan S.

Adviseur ICT

Real Estate

### "Transparant werkende plugin Outlook, geweldige support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 12, 2023

De werking is laagdrempelig, je verstuurt op een gebruiksvriendelijke wijze bijlagen naar relaties op een veilige manier die niet moeilijk is.

Pros

Als Smartlockr gebruikt wordt binnen Outlook werkt deze gebruiksvriendelijk bij goede configuratie. Stuur je een mail naar een persoon buiten je organisatie dan zie je dat. Het mailen zelf gaat logisch, de keuzes zijn niet moeilijk.

Cons

Het verzenden van bestanden gaat soms wat traag.

Reasons for choosing SmartLockr

Het gebruikersgemak

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CG

Coby G.

adviseur beleid en kwaliteit en fg

Hospital & Health Care

### "Gebruiksvriendelijk veilig mailen met SmartLockr"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 5, 2023

Vanuit SmartLockr wordt proactief meegedacht, de helpdeskmedewerkers zijn vriendelijk, heel behulpzaam en goed bereikbaar. Ook de ondersteuning vanuit de customer succes manager is heel prettig. Met extra instructiemomenten voor gebruikers van de plug-in, duidelijke handleidingen en overzichten ten aanzien van het gebruik zijn we als organisatie in staat om SmartLockr steeds adequater te gebruiken waarmee de kans op datalekken via de e-mail steeds verder verkleind wordt.

Pros

De SMTP-relay functie maakt dat vanaf welk device er ook gemaild wordt er altijd veilig gemaild wordt op basis van het door onze organisatie ingestelde contentbeleid. Ook is de outlook-plugin heel prettig, de keuzes die je hebt ten aanzien van de mate en manier van beveiliging van de mail en/of de bijlagen zijn heel overzichtelijk en gebruiksvriendelijk.

Cons

Vanuit de gebruikers van de SMTP-relay is er nog wel eens een onzekerheid over de juiste beveiliging, dit omdat deze automatisch toegepast wordt en hierin geen keuze is voor/door de gebruiker.

Switched from

[Zivver](https://www.capterra.com/p/182026/Zivver/)

De manier waarop de e-mailbeveiliging technisch vormgegeven is. De techniek van SmartLockr paste beter bij onze ander ICT-oplossingen.

Reasons for choosing SmartLockr

Naar aanleiding van de demonstratie en de productinformatie leek SmartLockr de beste keuze voor onze organisatie, met name ook vanwege de technische aspecten welke goed pasten bij onze andere ICT-oplossingen.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

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