---
title: "Cubigo Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Cubigo Software - reviews, pricing plans, popular comparisons to other Online CRM products and more."
source_url: "https://www.capterra.com/p/185884/Cubigo/"
page_type: "product"
language: "en"
---

# 

 Cubigo Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Cubigo

## What is Cubigo?

Cubigo is a fully customizable integrated community platform that connects staff, residents and family members within senior living. We digitize the daily services in these communities including activities, dining, maintenance and transportation. We increase staff efficiency, improve workflows, foster resident empowerment and enable family involvement. Cubigo provides reporting & analytics, roles & rights management, wellness tracking and smart integrations with software partners

## What is Cubigo used for?

[Assisted Living](https://www.capterra.com/assisted-living-software/)[Community](https://www.capterra.com/community-software/)[Online CRM](https://www.capterra.com/online-crm-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Cubigo

4.8 (6)

VS.

[4.6 (5,311)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (6)

Ease Of Use

4.7 (5,311)

Value For Money

4.6 (5)

Value For Money

4.5 (5,068)

Customer Service

5.0 (6)

Customer Service

4.6 (5,082)

## Cubigo alternatives

Highest Rated

[4.9 (151)](https://www.capterra.com/p/140805/ToucanTech/reviews/)

Starting price

$8000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (4,090)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$115.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.2 (1,329)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

## FAQs about Cubigo

Overview

### What company size and specific industries is Cubigo built for?

Cubigo is designed for senior living communities, especially independent living communities, that need software for staff empowerment and resident engagement. It is suited to organizations in the senior care and retirement living sector rather than general business users or broad enterprise teams.

Features and Usability

### What are the key features of Cubigo?

Cubigo offers access controls and role-based permissions, activity and task management, scheduling, and real-time dashboards. It also includes event planning, visitor registration, self check-in/check-out, surveys and feedback, billing and invoicing, CRM, and integrations such as Active Directory, accounting, and third-party systems.

Getting Started and Support

### What training and onboarding options does Cubigo offer?

Cubigo provides in-person training, live online sessions, webinars, documentation, and videos for team onboarding. In-person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review.

Getting Started and Support

### What customer support options does Cubigo offer?

Cubigo provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. Support quality feedback is unavailable here, so user experience details like response speed or helpfulness cannot be assessed from the catalog data.

## Features

AI summary

Based on 1,407 Online CRM reviews

Capterra data shows that buyers of online CRM rank the following features as their top priorities:

-   **Contact Management** (**49%** of reviewers rated this feature as critical)
-   **Data Import/Export** (**43%**)
-   **Workflow Management** (**43%**)

Cubigo supports all three features that reviewers rate most highly: **Contact Management**, **Data Import/Export**, and **Workflow Management**. Together, these capabilities help businesses keep customer records organized, move data in and out of the system more easily, and manage repeatable processes more efficiently, allowing teams to maintain accurate information and handle day-to-day CRM work with less manual effort.

Access Controls/Permissions

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Event Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Schedule and manage the logistics of activities and other gatherings

Reporting/Analytics

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Scheduling

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Work Order Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Cubigo 66 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Admissions Management: Handle the registration and admission process for existing and new students
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Attendance Tracking: Track the attendance of specific individuals or groups
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Chat/Messaging: Communicate using direct chat or messages within the system
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event/Activities Planning: Plan events and/or activities
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Filtering: Find & retrieve relevant data or documents
- Group Management: Organize and edit a group of people's policy and members
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Incident Management: Manage and track all disruptions and incidents
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Meal/Nutrition Management: Meal and snack planning, scheduling and distribution
- Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group
- Multi-Language: Manage and support multiple languages
- Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue
- Personalization: Adjust communications based on previous interactions or personal preferences
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Visitor Management: Allow organizations to streamline the check-in process for visitors.
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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We can help you find the software with the features you need.

Features

4.8 (6)

4.8

Based on 6 reviews

## Pricing

Value for money

4.6 (5)

### Starting price

Free trial not available

Value for money

4.6 (5)

4.6

Based on 5 reviews

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## Support, customer service and training options

Customer Service

5.0 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (6)

5.0

Based on 6 reviews

## User reviews

Overall rating

4.8

Based on 6 reviews

Filter by rating

5(5)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BL

Ben L.

Area General Manager

Real Estate

### "Cubigo has transformed how we engage our residents!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 28, 2023

The platform is fantastic and I would recommend exploring if this is the right system for your community. The bespoke support, and professional look and feel of the platform (apps, digital screens, EPOS etc) is brilliant and helps us run our communities more efficiently. Cubigo is now one of our key partners and we are working with them to roll out the system in more communities.

Pros

Cubigo is really easy to setup, implement and configure as our communities grow. The Cubigo team have worked with us to adapt the product to work for our specific needs, and they are always helpful, quick and supportive of our needs. Most importantly Cubigo has been easy for our residents to use, and the engagement and adoption rates have been very high, helping us operate more efficiently.

Cons

Cubigo has a large roadmap of improvements that will enhance the platform, and the delivery of these is not always as quick as we would like. Although, the team have worked with us to prioritise what is most important to our business.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SY

Shannon Y.

Resident Experience Manager

Hospitality

### "Cubigo made it easy to teach my residents about technology!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 8, 2022

As stated above, Cubigo has helped our staff to spend less time bogged down with paper processes and more time on what matters - helping residents and making sure they feel at home. An added bonus is how much residents have enjoyed learning about the platform.

Pros

The team at Cubigo provided us with support every step of the way including training our corporate team members, community staff, and providing step by step job aids for residents. As someone who is not super tech savvy, I was nervous in the beginning, but now I absolutely love the product. It has freed up so much time for our community staff who no longer have to rely on pen and paper to manage maintenance concerns, housekeeping requests, or to sign up residents for activities and bus trips. The most surprising part is how quickly some residents have taken to the platform. We have received feedback about how they loved learning about new technology and how excited they were to show off their new skills.

Cons

I don't have any cons to share currently. Every time we have a question, someone on the Cubigo team is quick to answer. We have regular meetings which helps Cubigo to understand how we use the product and any issues we may run in to.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CM

Carmen M.

Community Outreach Coordinator

Hospital & Health Care

### "Cubigo Does it All"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2021

Working with Cubigo & their team has been really amazing. Their customer support and response is amazing. They are there to answer any question or concern.

Pros

Cubigo has been really helpful in pulling all areas of our organization together. Now residents can go to one place for activities, dining, maintenance, & housekeeping.

Cons

Calendar function wasn't as easy to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PS

Patrice S.

Health & Fitness Manager

Health, Wellness and Fitness

### "So far so good with Cubigo! "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 22, 2021

Pros

This software offers a lot of integrations to our system that were not available before. Using Cubigo has streamlined a lot of our processes for us which is great!

Cons

The ease of our last product specifically related to activities was much easier to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Jessica B.

Director of Vitality and Well-being

Hospital & Health Care

### "We love Cubigo!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 23, 2021

We have had a great experience with Cubigo. The residents and team all love it. It has increased our efficiency and communication. I would highly recommend this product.

Pros

\-We were drawn to Cubigo initially because of the integrations. It integrates with several of the other platforms that we already use- FullCount, Point Click Care, and Worxhub. -It is so easy to use and some residents picked it up without any training. -The data analytics are fantastic. This helps us track cubigo usage, group attendance and overall program success. -The residents love that they only need one password now and that all communication is in one easy place. -The team at Cubigo is great and always available to help when we need it. They are quick to respond and even tailor the platform specifically to our community.

Cons

I can't think of anything I don't like about Cubigo. Anything we mention that might be an improvement, they immediately consider and even implement for us.

Reasons for choosing Cubigo

Integrations and peer reviews. Another Life Plan Community near us is using Cubigo and recommended the product to us.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

KB

Kimberly B.

Project Manager

Hospital & Health Care

### "Senior Living Resident Engagement, "It works! I'm a Fan...""

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 24, 2020

Our community has many digital signs and a resident in-house TV channel that Cubigo is broadcast on. We publicize activities, dining health care and much more. Our residents engage daily on the platform and are quick to advise if they don't like a feature or want more information. Consistency is the key performer for receiving the most from this software platform. The more cubes utilized promises more engagement by residents and staff.

Pros

Cubigo software platform is fully customizable. Our community has been a beta tester for many new features and assisted with the development of many of the cube features. The business partnership is designed for longevity and provides opportunites for other B2B partnerships.

Cons

We have so many ideas on how to build out the platform and use the plaftorm that we want to implement yesterday but obviously we need time to effectively deliver the product to staff and residents.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

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