# Stream Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Stream Software - reviews, pricing plans, popular comparisons to other Application Development products and more.

Source: https://www.capterra.com/p/185894/Stream

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# 

 Stream Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Stream

## What is Stream?

Stream powers chat messaging & activity feeds for billions of global end-users across thousands of different apps. With Stream, you can accelerate the launch of your app with assistance from ready-made APIs and SDKs that feature unparalleled performance and user experience that would otherwise take years to build in-house. By leveraging Stream, you free up more time for your team to focus on developing features that make your app unique.

## What is Stream used for?

[Application Development](https://www.capterra.com/application-development-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Includes Free Version

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Stream

4.4 (9)

VS.

[4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting Price

Contact vendor

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (9)

Ease Of Use

4.6 (14,750)

Value For Money

4.0 (9)

Value For Money

4.6 (12,174)

Customer Service

4.8 (9)

Customer Service

4.7 (11,338)

## Stream alternatives

[4.2 (460)](https://www.capterra.com/p/184709/Aircall/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.4 (269)](https://www.capterra.com/p/182004/CloudTalk/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.4 (3,016)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.2 (995)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

## FAQs about Stream

Overview

### What company size and specific industries is Stream built for?

Stream is designed for companies of any size that need chat messaging and activity feed features in consumer-facing or digital products. It targets applications in community, gaming, fintech, telemedicine, live events, dating, and health and wellness, making it suitable for businesses across those sectors.

Features and Usability

### What are the key features of Stream?

Stream includes API and API design tools, a developer portal, and web app development features for building connected experiences. It also offers access controls and permissions, user management, configurable and rules-based workflow, reporting and analytics, search and filter, third-party and social media integrations, mobile access, and threat protection.

Getting Started and Support

### What training and onboarding options does Stream offer?

Stream provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for reviewing features and setup steps.

Getting Started and Support

### What customer support options does Stream offer?

Stream provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support experience is available, so support quality, response times, and helpfulness cannot be assessed from user comments.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

4.0 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Reporting/Analytics

2.9 (8)

37.50% of 8 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Customizable Branding

3.9 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Access Controls/Permissions

4.0 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Third-Party Integrations

2.6 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Configurable Workflow

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Configure existing workflows to meet your organization's needs

Stream 8 features

Define levels of authorization for access to specific files or systems

Application programming interface that allows for integration with other systems/databases

Configure existing workflows to meet your organization's needs

Development of custom software, web apps, mobile apps, etc.

Add customized logos and colors to align with company branding

View and track pertinent metrics to find patterns and gain insights from data

Set up connections to third-party platforms to improve business processes

Development of applications that are delivered over the internet through a browser

Features

4.3 (9)

4.3

Based on 9 reviews

## Pricing

Value for money

4.0 (9)

Free Trial

Free Version

Basic

$0.00

Value for money

4.0 (9)

4.0

Based on 9 reviews

## Support, customer service and training options

Customer Service

4.8 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (9)

4.8

Based on 9 reviews

## User reviews

Overall rating

4.4

Based on 9 reviews

Filter by rating

5(4)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Pradeep P.

Principal SDE

Computer Software

### "Highly user friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 13, 2023

Overall I would definitely recommend this library.

Pros

Highly user friendly and customer support is so good.

Cons

Can add more features play different formats of videos.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LD

Lionel D.

Director

Logistics and Supply Chain

### "Easy to use Chat provider"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 6, 2023

Overall nothing to mention.

Pros

Stream is easy to integrate with an existing product, the documentation is well written and the implementation was super easy. the service is reliable and cheap.

Cons

Analytics capabilities could be more powerful.

Reasons for choosing Stream

I don't remember exactly, but the price and the possibility to auto translate chat messages were the selling point.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

Julien P.

CTO

Leisure, Travel & Tourism

### "Great chat/feed sdk"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 31, 2023

Pros

Powerful and easy to use, make the implementation of a chat fast

Cons

Lack reportings, better ui for conversations and hooks customization

Switched from

[TalkJS](https://www.capterra.com/p/166730/TalkJS/)

Better customization

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KQ

Kevin Q.

Product Manager

Information Technology and Services

### "Using Stream for a new social media startup"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 26, 2023

The ease of use definitely helped validate our decision to pick Stream as our News Feed provider. Once live, it has worked very well.

Pros

We surveyed a couple of vendors to power the "News Feed" in our social media app. Stream had a set of features that covered the majority of our use cases, and was easy to configure.

Cons

We had some difficulty finding why we were hitting quota limits and incurring overage fees. It would have been helpful if there was some more detail in the provided reporting dashboard

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Ben M.

CEO

Telecommunications

### "Easy to set up but not problem-free"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

January 25, 2023

Pros

\-Easy to set up-Off the shelf component-Time to go to market

Cons

\-Components need customization-Issues with native components that require support

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior Software Engineer & CTO

Computer Software

### "Good, but expensive"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

January 25, 2023

Pros

That it's All-in-one and provides everything we need and then some

Cons

Documentation for the frontend integration for the chat SDK (React library)

Reasons for choosing Stream

It was the first product that showed up on Google

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NK

Nitish K.

Engineering Manager

Internet

### "It helped us move out MVP to market super fast"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 25, 2023

Pros

The integration of so many features out of the box and ease on implementation

Cons

Analytics could have been better. Few server based SDK's have limited functionality that can be improved.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Sanjay B.

Head of clinical

Hospital & Health Care

### "Great work "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 25, 2023

Pros

Strong implementation and support team, understood industry specific requirements, and had excellent api features

Cons

Somewhat higher priced but worth it overall

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RA

Ricardo A.

Full Stack Engineer

Accounting

### "Great experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 14, 2022

It was easy to integrate, flexible to accomodate to our needs, and customer support has always been kind and quick to respond.

Pros

flexibility of the software and wide range of tools at our disposal, integrating to existing project was very easy.

Cons

documentation for the ui kits could be a bit more robust.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/185894/Stream/reviews/)

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