--- title: "Stream Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Stream Software - reviews, pricing plans, popular comparisons to other Application Development products and more." source_url: "https://www.capterra.com/p/185894/Stream/" page_type: "product" language: "en" --- # Stream Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Stream ## What is Stream? Stream powers chat messaging & activity feeds for billions of global end-users across thousands of different apps. With Stream, you can accelerate the launch of your app with assistance from ready-made APIs and SDKs that feature unparalleled performance and user experience that would otherwise take years to build in-house. By leveraging Stream, you free up more time for your team to focus on developing features that make your app unique. ## What is Stream used for? [Application Development](https://www.capterra.com/application-development-software/)[Push Notifications](https://www.capterra.com/push-notifications-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Stream?[Manage this product listing](https://www.g2.com/products/stream-chat/claim_requests/new?auto=true) ## Stream Overview Updated September 2026 AI summary Stream supports businesses of all sizes in building and managing web applications, offering tools for custom development and integration. With features such as API access, configurable workflows, customizable branding, and reporting capabilities, it enables teams to tailor solutions to their needs. Stream is available across multiple platforms, including cloud, desktop, and mobile devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Stream 4.4 (9) VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price Contact vendor Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (9) Ease Of Use 4.6 (14,871) Value For Money 4.0 (9) Value For Money 4.6 (12,283) Customer Service 4.8 (9) Customer Service 4.7 (11,446) ## Stream alternatives [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) [4.4 (271)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/182004/CloudTalk/) [Quo](https://www.capterra.com/p/199031/OpenPhone/) [4.2 (64)](https://www.capterra.com/p/199031/OpenPhone/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/199031/OpenPhone/) ## FAQs about Stream Overview ### What company size and specific industries is Stream built for? Stream is designed for businesses building chat messaging and activity feed features in community, gaming, fintech, telemedicine, live events, dating, and health and wellness applications. It fits companies of many sizes that need in-app communication and feed functionality across consumer and service platforms. Features and Usability ### What are the key features of Stream? Stream includes API design, developer portal, and custom development for building and extending applications. It offers access controls and user management for governing access, plus configurable workflow and rules-based workflow for process handling. Reporting and analytics, search and filter, third-party integrations, mobile access, and customizable branding round out the platform. Getting Started and Support ### What training and onboarding options does Stream offer? Stream offers live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation provides written reference material and videos offer visual walkthroughs for learning key features and setup steps. Getting Started and Support ### What customer support options does Stream offer? Stream provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. These channels give users multiple ways to seek help, but no reviewer feedback is available here to describe response times, agent helpfulness, or common support frustrations. ## Features AI summary Based on 7,285 Application Development reviews According to Capterra reviewers, these are the application development features buyers prioritize most when evaluating a solution: - **Code Development** (**67%** of reviewers rated this feature as critical) - **Workflow Management** (**45%**) - **Code Editing** (**56%**) Stream includes other capabilities that Capterra reviewers also consider important, such as **Access Controls/Permissions** (**45%**). This feature helps businesses manage user access, protect development environments, and maintain oversight across teams, giving teams more control over who can view, edit, and manage key resources. Access Controls/Permissions 4.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems API 4.0 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Reporting/Analytics 2.9 (8) 37.50% of 8 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Customizable Branding 3.9 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Third-Party Integrations 2.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Configurable Workflow 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Configure existing workflows to meet your organization's needs Stream 8 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Configurable Workflow: Configure existing workflows to meet your organization's needs - Custom Development: Development of custom software, web apps, mobile apps, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Web App Development: Development of applications that are delivered over the internet through a browser --- Get Advice We can help you find the software with the features you need. Features 4.3 (9) 4.3 Based on 9 reviews ## Pricing Value for money 4.0 (9) Free Trial Free Version Basic $0.00 Value for money 4.0 (9) 4.0 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (9) 4.8 Based on 9 reviews ## User reviews Overall rating 4.4 Based on 9 reviews Filter by rating 5(4) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Pradeep P. Principal SDE Computer Software ### "Highly user friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 13, 2023 Overall I would definitely recommend this library. Pros Highly user friendly and customer support is so good. Cons Can add more features play different formats of videos. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LD Lionel D. Director Logistics and Supply Chain ### "Easy to use Chat provider" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2023 Overall nothing to mention. Pros Stream is easy to integrate with an existing product, the documentation is well written and the implementation was super easy. the service is reliable and cheap. Cons Analytics capabilities could be more powerful. Reasons for choosing Stream I don't remember exactly, but the price and the possibility to auto translate chat messages were the selling point. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP Julien P. CTO Leisure, Travel & Tourism ### "Great chat/feed sdk" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 31, 2023 Pros Powerful and easy to use, make the implementation of a chat fast Cons Lack reportings, better ui for conversations and hooks customization Switched from [TalkJS](https://www.capterra.com/p/166730/TalkJS/) Better customization Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KQ Kevin Q. Product Manager Information Technology and Services ### "Using Stream for a new social media startup" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 26, 2023 The ease of use definitely helped validate our decision to pick Stream as our News Feed provider. Once live, it has worked very well. Pros We surveyed a couple of vendors to power the "News Feed" in our social media app. Stream had a set of features that covered the majority of our use cases, and was easy to configure. Cons We had some difficulty finding why we were hitting quota limits and incurring overage fees. It would have been helpful if there was some more detail in the provided reporting dashboard Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Ben M. CEO Telecommunications ### "Easy to set up but not problem-free" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 January 25, 2023 Pros \-Easy to set up-Off the shelf component-Time to go to market Cons \-Components need customization-Issues with native components that require support Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Senior Software Engineer & CTO Computer Software ### "Good, but expensive" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 January 25, 2023 Pros That it's All-in-one and provides everything we need and then some Cons Documentation for the frontend integration for the chat SDK (React library) Reasons for choosing Stream It was the first product that showed up on Google Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NK Nitish K. Engineering Manager Internet ### "It helped us move out MVP to market super fast" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 25, 2023 Pros The integration of so many features out of the box and ease on implementation Cons Analytics could have been better. Few server based SDK's have limited functionality that can be improved. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SB Sanjay B. Head of clinical Hospital & Health Care ### "Great work " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 25, 2023 Pros Strong implementation and support team, understood industry specific requirements, and had excellent api features Cons Somewhat higher priced but worth it overall Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RA Ricardo A. Full Stack Engineer Accounting ### "Great experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 14, 2022 It was easy to integrate, flexible to accomodate to our needs, and customer support has always been kind and quick to respond. Pros flexibility of the software and wide range of tools at our disposal, integrating to existing project was very easy. Cons documentation for the ui kits could be a bit more robust. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/185894/Stream/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.