# GlassFrog Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is GlassFrog the right Collaboration solution for you? Explore 60 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/185957/GlassFrog/reviews

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GlassFrog

4.3 (60)

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Last updated March 13th, 2026

# Reviews of GlassFrog

Ease of use

4.0

Customer Service

4.6

## Showing most helpful reviews

Showing 1-25 of 60 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Morgan L.  
Director of Operations  
Computer Software  
Used the software for: 2+ years

### "Hop your way into Holacracy"

September 12, 2019

5.0

I use this software multiple times per day. I started using this about 3 years ago, and the left because the interface was clunky. I used another product for about a year, and then returned. I'm implementing Holacracy at Convert.com and I LOVE the Holacracy Habits and office hours available to the team. The team at Glass Frog from support to the dev team are super open to helping you if you need it, and they listen to your feedback, even if it's not something on the roadmap. I find the new version is even easier to use that the one we started with a year ago.

Pros

1\. I really like the layout of the Roles and their interaction with Circles. 2. The ease to "zoom in" and "zoom out" is a nice feature. 3. The colors, font size and weight are all easy to read, and I work with this platform on a variety of devices. 4. The "i" bubbles help to clarify actions with common questions 5. Creating Governance out of Meetings is a breeze 6. Excellent integrations with Slack

Cons

It took me a bit of time to feel it was easy to use, but not a challenge.

Reason for choosing GlassFrog

It's really well thought out. It's clearly made by people who use it.

Review Source

RM

Ryan M.  
Director of Technology  
Marketing and Advertising  
Used the software for: 1-2 years

### "The hub for Holacracy"

August 14, 2019

5.0

GlassFrog has helped us adopt and stay on track with Holacracy, and Holacracy has brought us significant benefits in terms of operational clarity and consistency for our business. So we have GlassFrog to thank for helping to make that happen.

Pros

GlassFrog does a great job of organizing all the information needed to implement and practice the business operating system called Holacracy within your organization. It is quick and easy to look up roles, accountabilities, policies, etc. GlassFrog also makes it easy to facilitate and follow Tactical and Governance meetings, gives you helpful reminders when you need to do things like role elections, and sends out nicely formatted summary emails from every meeting with clear distinctions of which actions you are responsible for.

Cons

Much of Holacracy is about collecting and processing tensions (opportunities, requests, fixes, etc.). The actual workflow for entering tensions and surfacing them in meetings is confusing and difficult - I feel like I'm never sure what the right place is to enter them in, and they never show up where I expect during meetings; I've heard similar sentiments from our other team members. This flow could use a redesign.

Review Source

Response from HolacracyOne

December 31, 2020

Hi Ryan! We've released an update to the tension processing flow. The update can be found by opening your "Tension Inbox" and clicking "Process." We're working on improving other parts of the flow as well. Our product design circle would love to know what you think of the update, and how we can improve the ease-of-use!

JR

Jennifer R.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Frustrating"

August 14, 2019

3.0

So much potential, but needs to have better visibility into all roles especially for volunteer run organizations with high officer turnover.

Pros

This package had great potential as our organization moved to a different form of governance.

Cons

Hard to list them all, the two people that set up the software were volunteers that resigned and no one else was ever made an administrator or given training, which left us challenged from the start as there was no transparency and visibility into roles for everyone. Not intuitive, especially for people new to holacracy. We’ve had a difficult time finding documents that are needed and haven’t been able to use the software effectively at all.

Review Source

SB

Sam B.  
Program Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Glass Frog is a god tool for a virtual non-profit "

August 14, 2019

4.0

For a team that did not have a clear way to articulate its structure, this has been an extremely helpful tool. We now have shared language and a shared way for thinking about making organizational change. It empowers our team to make the organization function as efficiently as possible.

Pros

We use the free version so we like the price. It is modelled after the Holacracy book so it helps our team to function using holacracy. We appreciate the way roles, circles, meeting outputs and notes are captured transparently and shared with the larger team. It is relatively easy to use and has helped our team develop a shared language around the organizational structure. Their team and the community of practice have been quite responsive to questions about use and functionality.

Cons

Ther are some glitches like older tensions sometimes don't delete. I would like a more versatile search function (searching by roles, by accountabilities etc).

Review Source

VR

Verified Reviewer  
Coordinator  
Writing and Editing  
Used the software for: 2+ years

### "Holacracy made simple"

August 14, 2019

5.0

Very positive experience—extremely high value for the investment. Running meetings has never been smoother!

Pros

The paid version of GlassFrog makes life simple! Capturing agenda items, drafting proposals, making proposals asynchronously, reviewing actions and projects, etc . . . I can hardly imagine functioning in a self-organizing context without it.

Cons

I wish I could order my next actions and projects by priority.

Reason for choosing GlassFrog

It's the proven solution for self-organizing entities using Holacracy.

Review Source

JE

Jessica E.  
Technical Writer  
Computer Software  
Used the software for: 1-2 years

### "Keeps projects in order and makes meetings easy"

August 16, 2019

5.0

We mainly use it to hold meetings, record projects, and keep an up to date snapshot of the organizational structure.

Pros

I like that there are a number of features for tracking projects and team activities, like metrics and collecting notes and the kanban-style project review. For meetings it makes it easy to stay in the "holacracy mentality". I also like that I can easily navigate and search not only names but roles, accountabilities, or projects within the organization. It's my go-to search tool when I need to figure out "who to ask about..." I can imagine this would be very handy for anyone, and there aren't many platforms that offer it.

Cons

While it's useful to hold the place for specific projects for the purposes of updating others in meetings, it doesn't help very much when it comes to tracking your progress and activities while working on a project, especially when it's a collaborative project. There are other platforms that do that better.

Review Source

Julian X.  
Senior System/DevOps/Cloud Operations Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Best supportive tool for Holacracy"

August 14, 2019

5.0

Pros

The ease of use of managing your meetings, be it a tactical or governance, as well as being on par with Holacracy updates. In addittion Glassfrog offer continous pro-tips to improve Holacracy skillset as well as bringing new ideas into the organization. Finally the possibility to speak with an Holacracy ambassador ( AMA ) is very helpful.

Cons

Before the new UI revamp it was very difficult to navigate into circles, especially when the organization had a lot. This has luckily changed with the new UI!

Review Source

VR

Verified Reviewer  
QA  
E-Learning  
Used the software for: 2+ years

### "Goodbye waterfall"

August 15, 2019

5.0

all have clear resposibilty for what they are doing

Pros

you know who you are in the team, just by simple click.

Cons

Sometimes took longer when user click on one of circle.

Review Source

JS

Jennifer S.  
Lead link  
Education Management  
Used the software for: 1-2 years

### "Glassfrog Rocks"

May 9, 2019

5.0

Pros

Having everything in one place, links, searchable, meeting facilitation, and policies. Essential if you use Holacracy!

Cons

I want more, they keep coming out with awesome features and I just can't wait for everything on their development agenda to be added.

Review Source

VR

Verified Reviewer  
Product Manager  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Visualization and ease of use offers potential for improvement"

August 14, 2019

4.0

Pros

looks nice and works for most of the meeting formats

Cons

Eas of use, compatability with all browsers, not so easy to visit ones own roles, visualization not always working very well

Review Source

KK

Kristina K.  
Sales Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "GlassFrog"

August 19, 2019

4.0

It is great for making your company's life more transparent for an employee without overly bureaucratising it.

Pros

The holocracy idea is what counts. Software generally supports it. The UX is easy to follow, most of the features are intuitive.

Cons

It is a bit hard to use it on a day to day basis. We use it for bigger tasks and projects. Would be better if you could do todo lists there that would not be seen to anyone else. This way it can become an essential everyday tool.

Review Source

HJ

Hardian J.  
Programmer  
E-Learning  
Used the software for: 2+ years

### "GlassFrog review."

August 19, 2019

4.0

Pros

I really like the graphic representation of circles inside the company, it makes the understanding of the company's big-picture organization easier.

Cons

I don't have anything in particular that I don't like about Glassfrog.

Review Source

ZM

Zachary M.  
Health Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Positive Experience - recommended"

August 14, 2019

4.0

Pros

It allows us to keep all of our circles and roles clearly defined. I can easily find roles outside of my circle and their responsibilities.

Cons

Can't think of anything. I have really enjoyed it.

Review Source

TA

Teresa A.  
Billing Representative  
Computer Software  
Used the software for: 1-2 years

### "Thinking Outside of the Box"

August 15, 2019

3.0

My overall experience is positive.

Pros

The thing I like most is the ease of navigation. It's pretty simple to review circles, click in the circles and see the different roles in each circle.

Cons

I find it a bit cumbersome to bring your tensions in a meeting when someone else has signed in the meeting..this should be easier

Review Source

DJ

Dion J.  
Technical Support  
Telecommunications  
Used the software for: 6-12 months

### "Simple but powerfull."

August 15, 2019

4.0

Pros

As a weekly user, I use glass frog on a weekly basis. After the first couple of hours using it I noticed that glass frog is a powerful tool for everything involving holacracy roles. It's features are still surprising me and I'm still figuring things out. I'd recommend it .

Cons

It sometimes may be a bit (too) complex for new users and thus has a learning curve.

Review Source

CH

Crystal H.  
Market Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "Organization, WOW!!"

August 16, 2019

5.0

Overall our company has become overwhelmingly focus and 10X more productive because of glass frog. I cant wait to see where we are as a whole in 6 months because of this product.

Pros

I like that it keeps everyone and every project very transparent. It's so much easier to stay in the loop on things when you can see what everyones working on. I also like that it captures all the outputs from a meeting so even if you're unable to attend you know exactly what was talked about during it.

Cons

It's not the easiest to get the hang of. I also don't think I've explored all the functions as much as I should. Maybe it should include a tutorial upon sign up.

Review Source

JS

Jessica S.  
Organizer  
Events Services  
Used the software for: 6-12 months

### "Glass frog like a Glass Door"

August 17, 2019

5.0

Pros

Defines and refined roles down to the smallest part which makes really easy connecting and organizing.

Cons

The inflexibility of the features to tailor the roles— especially if breaking groups down into parts in which there are no secretary, etc.

Review Source

CR

Carlos R.  
Service Manager  
Computer Software  
Used the software for: Less than 6 months

### "Great operating system for your company"

August 14, 2019

5.0

We are using Glassfrog for structuring every single organisational issue.

Pros

clear structure and intuitive using and well understandable

Cons

Up to now there are no unlikes. I'm very happy.

Review Source

RB

Rob B.  
Consultant  
Computer Software  
Used the software for: Less than 6 months

### "Holocracy"

August 21, 2019

5.0

GlassFrog has been used for a while in our organization and it has increased in value.

Pros

It helps us facilitate our hopocracy meetings and get stuff done.

Cons

It could be made better with more auto-completions and less features. However, it does a great job delivering most things like sorting out roles and action plans.

Reason for choosing GlassFrog

N/A

Review Source

GC

Gary C.  
Teacher  
Education Management  
Used the software for: I used a free trial

### "Glassfrog Trial"

August 14, 2019

3.0

Pros

Record keeping of all full circle and small circle meetings made recall much easier.

Cons

Website wasn’t as intuitive as I’d hoped

Reason for choosing GlassFrog

Read about a meeting process and how Glassfrog was designed for said meeting process.

Review Source

KM

Katie M.  
Director of Sales  
Financial Services  
Used the software for: 2+ years

### "GlassFrog Review"

August 14, 2019

4.0

GlassFrog has really been a great driver in our team embracing our new company culture. In fact, I've seen some of our employees grow as professionals after having to go through writing a role or policy. The end result is that we have a new role or policy defined in the company with the employee gaining the knowledge of strategic/critical thinking.

Pros

I love that the UI is so easy to work in. Very straight forward and interactive. The few times I couldn't figure out how to do something, I searched for the answer, found it, and was easy to follow.

Cons

I am a remote employee for most of our meetings. I have experienced the meeting not adjusting to the activities of the secretary from my side since I'm not screen sharing and using my own log in to track the meeting. It doesn't happen all of the time, just occasionally.

Review Source

MC

Margaux C.  
Partner  
Management Consulting  
Used the software for: 2+ years

### "Good software for a good Holacracy practice"

August 14, 2019

4.0

I’ve been using GlassFrog for 8 years and it is the most practicable software for a good Holacracy practice, aligning with the new version of the constitution each time. Couldn’t envision a good and mature Holacracy practice without GlassFrog.

Pros

Really helpful for a good Holacracy practice with tips and rules that guides you. The habit support program is a must for any DIYer.

Cons

Navigation is sometime complicated due to the new interface.

Reason for choosing GlassFrog

Our client have considered holaspirit because of its more friendly user interface but our brake with holaspirit is the alignement with the rules of Holacracy and the evolution of the constitution, on top of the habit program.

Review Source

MT

Meike T.  
Business Intelligence Specialist  
Retail  
Used the software for: 6-12 months

### "Glassfrog review"

August 14, 2019

4.0

Bringing together constantly changing, multidisciplinary teams in circles, so everyone knows what is going on. Thereby Roles are clear and the method and steps provided in the Glassfrog UI forces you not to wander off topic on things that are not important. It keeps you focussed.

Pros

\- It's good for continuously changing teams, because it's easy to restructure, add or delete members from - circles. - It gives clear guidelines for structured meetings by the steps shown - It gives teams flexibility to structure each step in their own way and incorperate for example measures or checks that are important for the specific team - the UI is very intuitive and easy. Almost none superfluous buttons or possibilities. Clean.

Cons

\- We don't always use the project board, because it is not the best overview. In some teams we use Trello for example, where you can add custom labels, multiple members and point projects to different topics. - Adding a spark beforehand is not the most easy option, especially in the new interface. It is hard to appoint to the right role in the right circle. - Bringing your laptop to add sparks is sometimes not the most open setting during meetings. People sometimes tend to be distracted.

Review Source

AS

Akram S.  
Student  
Education Management  
Used the software for: 2+ years

### "My Holacracy Companion"

August 14, 2019

5.0

Using GlassFrog has helped me define roles and responsibilities at my academy where i work and study from. It bring enemity between members. it slows work some times.

Pros

It is user friendly. It helps you detect challenges in your project.

Cons

It is not fast like it takes long to load even if the network is good.

Reason for choosing GlassFrog

It helps in monitoring and evaluation of work in a project. It is accessible, you can get it at any time. it is compatible with my devices

Review Source

PK

Pam K.  
CEO  
E-Learning  
Used the software for: 1-2 years

### "Makes Holacracy transparent"

August 14, 2019

5.0

Pros

Honestly, I don't know how you could operate Holacracy without GlassFrog or something similar. The constitution is "embedded" in the way the software works. When I first set up our account for a new company, I went in to try to set up an initial basic organizational structure. It took me a minute to figure out that I coudn't do that because a Governance meeting needed to be called to make those changes - per the constitution. As Lead Link of the general circle, I can see what roles need to be filled, and the whole company has transparency into who's doing what. It's clean and easy to use.

Cons

Nothing I can think of. It's been great for us. We haven't upgraded to the pro version which would enable us to do governance proposals off-line. I'd love that to be part of the free product, but understand that there has to be some incentive to upgrade :).

Review Source

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