# Freshstatus Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Freshstatus Software - reviews, pricing plans, popular comparisons to other Incident Management products and more.

Source: https://www.capterra.com/p/185971/Freshstatus

---

# 

 Freshstatus Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Freshstatus

## What is Freshstatus?

Freshstatus is a Status Page and an Incident Communication Software. Create a hosted and branded status page in just one-click. Manage Incidents and communicate status updates in realtime with your teams and customers. New features in Freshstatus 3.0 include: Authenticating users with SSO/SAML, API for CRUD Incident and Scheduled Maintenance, Quick Service Status Change, Webhook Integration, Slack Integration.

## What is Freshstatus used for?

[Incident Management](https://www.capterra.com/incident-management-software/)

Top alternative

Featured

Overall rating

Based on 73 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Freshstatus?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.freshworks.com&name=Freshstatus)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Freshstatus

4.6 (73)

VS.

[4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Starting Price

Contact vendor

Starting Price

$20

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (73)

Ease Of Use

4.2 (753)

Value For Money

4.7 (44)

Value For Money

4.3 (534)

Customer Service

4.4 (44)

Customer Service

4.3 (544)

## Freshstatus alternatives

[4.7 (48)](https://www.capterra.com/p/181004/SafetyAmp/reviews/)

Starting price

$4800.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (111)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (90)](https://www.capterra.com/p/141558/DoneSafe/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (353)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/185971/Freshstatus/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Incident Reporting

4.6 (45)

68.89% of 45 reviewers that rated this feature as important or highly important

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Alerts/Notifications

4.7 (43)

65.12% of 43 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Real-Time Notifications

4.7 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Reminders

4.5 (6)

0.00% of 6 reviewers that rated this feature as important or highly important

Timed notification for any upcoming task, deadline, appointment, or activity

Customizable Templates

4.0 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Maintenance Scheduling

4.7 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Schedule predetermined or ad hoc maintenance services and labor requests

Freshstatus 10 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Pre-designed layouts that can be customized to match preferences and requirements

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Manage incidents related to outages or breaches in functionality of IT systems

Schedule predetermined or ad hoc maintenance services and labor requests

Notifications that are delivered to users as soon as an event occurs

Timed notification for any upcoming task, deadline, appointment, or activity

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Get Advice

We can help you find the software with the features you need.

Features

4.4 (73)

4.4

Based on 73 reviews

## Pricing

Value for money

4.7 (44)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.7 (44)

4.7

Based on 44 reviews

## Integrations

[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

Freshping](https://www.capterra.com/p/173148/Insping/)[

Statuspage](https://www.capterra.com/p/177360/Statuspage/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (44)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (44)

4.4

Based on 44 reviews

## User reviews

Overall rating

4.6

Based on 73 reviews

Filter by rating

5(47)

4(24)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Anthony R.

IT Manager

Computer Hardware

### "Keep your users/customers in the loop on system issues"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 21, 2022

Overall the experience is fantastic, the use of webhooks really allows you expand and report on so many systems.

Pros

FreshStatus is perfect for managing system outages (be that incidents or maintenance) and clearly displaying those statuses to your customer/users via web-based Status Pages. I like the integration with Slack and E-Mail which allows you to easily keep everyone up to date on what is happening. Combine it with a service like FreshPing and you can even keep tabs on company websites or important websites used by your company.

Cons

I would really like to see Microsoft Teams as a notification integration as this is a platform that most people will want to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Mesbah M.

Software Engineer

Computer Software

### "Best Free Status Page"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 28, 2022

We were looking for an affordable status page, and FreshStatus solved that need nicely, plus helped us make it look more professional by using a custom sub-domain and branding. 10/10 great solution for a quick status page for small to medium sized teams.

Pros

It's fast, well designed, easy to customize, and has a complete feature set. Best part is that it's free!

Cons

Limited integrations and does not auto-ping on its own (although they have another service called FreshPing which can tie into FreshStatus)

Alternatives considered

[Confluence](https://www.capterra.com/p/136446/Confluence/)

Reasons for choosing Freshstatus

Free while still having all the features we needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TC

Tarang C.

QA

Information Technology and Services

### "Great tool for Service Status management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 27, 2022

Pros

Simplest app for managing app services and nice features.

Cons

I don't think there is anything till now what I have used.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VP

Vivek P.

Founder & CEO

Computer & Network Security

### "Easy to use and implement"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 26, 2022

Overall Good Experience.

Pros

This has main feature like incident reporting and consumer subscription. That's the most interesting part. Better to choose Fresh Status over Atlassian Status Page.

Cons

Domain Customisation is hard to implement and having many hiccups.

Switched from

[Statuspage](https://www.capterra.com/p/177360/Statuspage/)

Doesn't offering more features and expensive as well.

Alternatives considered

[Freshchat](https://www.capterra.com/p/158117/Freshchat/)

Reasons for choosing Freshstatus

Competitive Advantage and more features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DG

Daniel G.

CEO

Information Technology and Services

### "Good Statuspage Solution"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 22, 2022

Really good so far, easy to setup, straight forward

Pros

Easy to setup and use, lot of customize options

Cons

not open source or self hosted possible atm

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IC

Ishan C.

Founder

Legal Services

### "It's a great free alternative!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 22, 2022

Pros

\- Similar features as competitors - Good UX - Free

Cons

\- Branding can have options for theme colours too

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Abhishek S.

Founder

Information Technology and Services

### "Freshstatus quality check"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

July 20, 2022

It was good

Pros

Page presentations is good while need to improve many features as well as include.

Cons

many servers not includeda which need to include

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BB

Broc B.

UI Developer

Electrical/Electronic Manufacturing

### "Great tool so far"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

July 18, 2022

Provide a status page for various services on our platform

Pros

Easy setup. Very helpful in communicating incidents.

Cons

Nothing yet. Still getting familiar with it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NP

Nico P.

Blogger

Media Production

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 18, 2022

Pros

Very easy to use and extremely userfriendly.

Cons

There are still some small bugs, like clicking a button and getting an error code, when you only want to save something. But usually a refresh helps.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LJ

Lewis J.

Chief Technical Officer

Computer & Network Security

### "Brilliant Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 13, 2022

Pros

Very easy to intregate with our system. Plus very easy to use and setup.

Cons

It took abit of time to get use to it and to login in.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/185971/Freshstatus/reviews/)

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Popular comparisons

[Freshservice vs Freshstatus](https://www.capterra.com/compare/132997-185971/Freshservice-vs-Freshstatus)[ilert vs Freshstatus](https://www.capterra.com/compare/185971-207205/Freshstatus-vs-iLert)

[SafetyCulture vs Freshstatus](https://www.capterra.com/compare/141080-185971/iAuditor-vs-Freshstatus) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)