Who Uses This Software?

All Businesses, especially within professional services.


Average Ratings

1 Review

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $60.00/month
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online

Vendor Details

  • Preferrd
  • preferrd.com
  • Founded 2019
  • United Kingdom

About Preferrd

Preferrd is a reviews platform with a difference. Our reviews are collected at both the consultant and company level, meaning our tool is ideal for professional services. We're also fully integrated with Google reviews, helping you to collect, manage and showcase your Google reviews across all locations. Features include: powerful analytics, SEO optimised profile listings, rich snippets, customisable real-time on-site widgets and much more.


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Preferrd Features

  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring
  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content
  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
  • Assessments
  • Background Screening
  • Billing & Invoicing
  • Candidate Management
  • CRM
  • Internal HR
  • Interview Management
  • Job Posting
  • Lead & Sales Management
  • Payroll Management
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Campaign Management
  • Dashboard
  • Negative Feedback Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Sentiment Analysis
  • Social Sharing

Preferrd Reviews Recently Reviewed!


It's a must-have for any growing recruitment agency

Apr 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The analytics section is great, the whole team can see everyone's ratings & reviews and it creates a healthy competition in the office. We've incentivised the process by rewarding the top performers each month.

The widget's are brilliant, very easy to set up and customise.

Cons: Would be great to have more marketing features like direct posting to facebook, twitter etc. but I'm told these are in the pipeline to be released soon.

Overall: Overall the platform has been great, primarily on an internal performance tracking basis. Being able to see what our candidates and clients think of the service we offer gives an excellent insight to how we're doing and where we can improve.

On the marketing side we're already seeing an uptick in traffic to our website and candidate sign-ups have increased. So it's working!