# Promptchat Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Promptchat Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more.

Source: https://www.capterra.com/p/185987/Chatbot

---

# 

 Promptchat Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Promptchat

## What is Promptchat?

Multichannel and Omnichannel Web and Social messaging platform with built in visual chatbot builder. Promptchat now offers full integration to OpenAI's GPT platform.

## What is Promptchat used for?

[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$2680

Flat Rate, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Promptchat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://promptchat.com&name=Promptchat)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Promptchat

5.0 (6)

VS.

[5.0 (807)](https://www.capterra.com/p/276054/Fathom/reviews/)

Starting Price

$2680

Flat Rate, One Time

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (6)

Ease Of Use

5.0 (73)

Value For Money

5.0 (6)

Value For Money

4.9 (70)

Customer Service

4.7 (6)

Customer Service

5.0 (70)

## Promptchat alternatives

[UChat](https://www.capterra.com/p/239947/UChat/)

[4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/)

Starting price

$10.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/239947/UChat/)

[Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/)

[4.8 (17)](https://www.capterra.com/p/10020420/Darwin-AI/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/10020420/Darwin-AI/)

[Denser AI](https://www.capterra.com/p/10019191/Denser-AI/)

[5.0 (31)](https://www.capterra.com/p/10019191/Denser-AI/reviews/)

Starting price

$19.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/10019191/Denser-AI/)

[Botsonic](https://www.capterra.com/p/10016782/Botsonic/)

[4.8 (78)](https://www.capterra.com/p/10016782/Botsonic/reviews/)

Starting price

$16.67

Per User, Per Month

[Learn More](https://www.capterra.com/p/10016782/Botsonic/)

[View all alternatives](https://www.capterra.com/p/185987/Chatbot/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Chatbot

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

AI-based platform which conducts a conversation via auditory or textual methods

Live Chat

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Ability to chat online in real time

API

Application programming interface that allows for integration with other systems/databases

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Promptchat 4 features

Application programming interface that allows for integration with other systems/databases

AI-based platform which conducts a conversation via auditory or textual methods

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Ability to chat online in real time

Get Advice

We can help you find the software with the features you need.

Features

4.7 (6)

4.7

Based on 6 reviews

## Pricing

Value for money

5.0 (6)

Free Trial

Self hosted white label chat server on Perpetual License

$2,680

Flat Rate,One Time

It includes:

-   1st year software maintenance FREE Includes 1 Customer account with unlimited chat operators Ideal for hosting companies and anyone who wish to host inhouse

Value for money

5.0 (6)

5.0

Based on 6 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (6)

4.7

Based on 6 reviews

## User reviews

Overall rating

5.0

Based on 6 reviews

Filter by rating

5(6)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MM

Mani M.

Manager

Computer Software

### "Promptchat Experience as Non tech professional"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 17, 2025

Easy to use drop and drag concept, it makes non tech personal to onboard with promptchat

Pros

Easy to use chat bot and drag and drop concept. Within shorter period of time able to build chat bot

Cons

User interface, if possible to improve a bit more, it will be greater solution in the market

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CT

Carlos T.

CEO

Internet

### "Awesome product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

August 16, 2024

Nice! Very nice platform. I would love to see what they will include next

Pros

The ability to include whitelabel and so many channels

Cons

Different grid views and perhaps adding custom views and reports

Switched from

[respond.io](https://www.capterra.com/p/179311/Rocketbots/)

Pricing and the ability to make it my own SAAS

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TR

Thiago R.

Proprietátio

Retail

### "Otimo para revenda"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 17, 2024

Pros

Preço e praticidade de uso, e tudo tem explicação para utilizar

Cons

não tem oque falar, pois estou começando

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 5, 2024

👍 thanks and god luck selling

RS

Rafael S.

Director

Electrical/Electronic Manufacturing

### "Best choice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 5, 2024

Pros

Great usability and performance. Simple to adapt to any need. Great ability to integrate with other systems using API.

Cons

Lack of documentation, but you can get immediate support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RA

Razman A.

Manager

Civil Engineering

### "Worth of every dollar. Easy to use. Great product! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2023

Opportunities to create efficient and effective chatbots with ease. Its adaptability and powerful AI capabilities position it as a valuable tool for enhancing customer engagement and streamlining operations.

Pros

Promptchat is an exceptional AI chatbot builder. Its user-friendly interface, extensive customization options, and robust AI capabilities make it a standout choice for creating chatbots. The platform’s flexibility enables users to build chatbots for various applications, from customer support to marketing.

Cons

My least favorite aspect of Promptchat perhaps its limited integration with CRM systems. But surely this isnt big issue. Overall i love the product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 27, 2023

Thank you! We are working on a universal CRM integration plugin which should be available n early next year

Matheus S.

CEO

Computer Software

### "Toda empresa precisa ter!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2023

Eu gostei muito do sistema, Eu acho que toda empresa que preze pelo atendimento ao cliente deveria ter. Ajuda muito no dia a dia e sem falar que o cliente não fica esperando.

Pros

A facilidade de configurar os sistema, tudo muito simples e objetivo. Eu não precisei de ajuda do suporte, em poucas horas já estava com meu atendimento funcionando.

Cons

Falta adicionar etiquetas para você personalizar até onde seu futuro cliente chegou e assim poder fazer propagandas direcionadas

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 16, 2023

Thank you Matheus for the through review 👍

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)