# Know Your Customer Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Know Your Customer Software - reviews, pricing plans, popular comparisons to other Compliance products and more. Source: https://www.capterra.com/p/186035/know-your-customer/pricing --- # Know Your Customer Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on December 13, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Know Your Customer ## What is Know Your Customer? Know Your Customer provides next-generation digital onboarding solutions to financial institutions around the world. Our RegTech solutions enable traditional as well as newly established organisations to deliver a fully digital yet completely secure onboarding experience for corporate customers and individuals, centralising the KYC/AML process through a uniquely easy-to-use platform and a vast range of customer outreach tools (Web Portal, Mobile App, APIs for fast integration). ## What is Know Your Customer used for? [Compliance](https://www.capterra.com/compliance-software/)[KYC](https://www.capterra.com/kyc-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $250 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Know Your Customer?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.knowyourcustomer.com&name=Know Your Customer) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Know Your Customer 5.0 (2) VS. [4.5 (280)](https://www.capterra.com/p/172274/Network-Configuration-Manager/reviews/) Starting Price $250 Per Feature Starting Price $238 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.5 (280) Value For Money 5.0 (2) Value For Money 4.6 (239) Customer Service 5.0 (2) Customer Service 4.5 (266) ## Know Your Customer alternatives [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month [4.5 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting price $25000.00 Per User, Per Month Highest Rated [4.9 (328)](https://www.capterra.com/p/218549/UserWay/reviews/) Starting price $69.00 Per User, Per Month [4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Risk Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Audit Trail A record of all activities within the system, including user access, changes made, etc. Know Your Customer 18 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Store, manage, and track all electronic documents in a centralized location Manage and track all disruptions and incidents Verify the identity, suitability, and risks involved with maintaining a business relationship Observe and track the demand, usage, progress or quality of a system, product, or user Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Ability to recognize printed or written text within digital images or scanned documents Active monitoring of systems, applications, or networks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Gauge satisfaction and receive information for improvement and success Track revisions and updates made to files and navigate between different versions View and track activity related to an individual, transaction, etc. Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic $250.00 Per Feature, Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BC Brendan C. \- Financial Services ### "Review of KYC" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 December 13, 2024 Great, they are a valued partner. We work together to provide our customers with their KYB and KYC needs, through KYC’s data and solution. Pros Their solution is trusted globally and the functionality is great. Meets my requirements. Cons There is none at this moment from our point of view. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VN Viktorija N. CXO Financial Services ### "Trustworthy business partner - the experience that should become a standard" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 23, 2020 Know Your Customer is offering the customer experience that makes you feel important, cared about and valued no matter your size of business. We started our communication when we did not have even one client ourselves and were treated amazingly from the very beginning. Fast, professional and super friendly! Pros From the very first contact, KYC team was all in - helping us find the best way to solve our challenges and provide the solution that we actually needed. Cons I would wish Know Your Customer to grow, don't lose the connection with their customers, listen to their needs and move to that direction. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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