--- title: "Cloze Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cloze Software - reviews, pricing plans, popular comparisons to other Real Estate CRM products and more." source_url: "https://www.capterra.com/p/186061/Cloze/" page_type: "product" language: "en" publication_date: "2026-11-01" --- # Cloze Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 1, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Cloze ## What is Cloze? Integrated CRM with contact management, lead management, and relationship management features. ## What is Cloze used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Real Estate CRM](https://www.capterra.com/real-estate-crm-software/)[Real Estate Agency](https://www.capterra.com/real-estate-agency-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $17 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cloze?[Manage this product listing](https://www.g2.com/products/cloze/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cloze 4.4 (16) VS. [4.4 (19,024)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $17 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (16) Ease Of Use 4.0 (4,394) Value For Money 4.1 (16) Value For Money 4.0 (3,522) Customer Service 3.9 (15) Customer Service 4.1 (3,532) ## Cloze alternatives [4.3 (7,010)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.6 (3,528)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (1,341)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.7 (468)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/186061/Cloze/alternatives/) ## FAQs about Cloze Overview ### Which roles and teams benefit most from Cloze? Cloze is most used by founders, owners, and executives who need visibility into customer relationships, follow-ups, and sales activity. Marketing and communications teams manage outreach and contact records, while brokers, attorneys, consultants, and project managers track client conversations, pipeline opportunities, and relationship-driven work. Answer based on 16 reviews Overview ### What company size and specific industries is Cloze built for? Cloze is designed for small, mid-sized, and larger organizations that need a CRM to organize contact information and activity in one place. It fits sales, business development, and client-facing teams across many industries, especially those that manage frequent communication through email, phone calls, documents, and social media. Features and Usability ### What are the key features of Cloze? Cloze includes contact management, email management, and interaction tracking for managing customer communications. It also offers calendar/reminder system, task management, and workflow management for scheduling and follow-up. Additional features include lead generation, lead management, reporting/analytics, document storage, and mobile access. Getting Started and Support ### What training and onboarding options does Cloze offer? Cloze offers webinars and documentation to help teams get started. Webinars provide live or scheduled instruction for guided setup and feature overviews, while documentation gives written reference material for self-paced review and step-by-step guidance. Getting Started and Support ### What customer support options does Cloze offer? Cloze provides a FAQ/forum and a knowledge base for customer support. These resources give users self-service help for common questions and product guidance. ## Features AI summary Based on 14,838 Real Estate CRM reviews According to Capterra reviewers, these are the CRM features buyers prioritize most when evaluating a solution: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Cloze focuses on other CRM capabilities that reviewers also value, including **Contact Management** (**44%**). This feature gives teams a central place to organize relationships, track interactions, and keep contact details up to date, helping businesses maintain stronger customer connections and follow up more effectively. Contact Management 4.8 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Management 4.3 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Calendar/Reminder System 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Notifications/alerts for upcoming events or tasks Interaction Tracking 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Task Management 3.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Email Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Cloze 21 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Contact Management: Manage, organize, and store contact information - Document Storage: Store and organize documents in a centralized system - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Forecasting: Form predictions based on past and present data/trends - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Quotes/Estimates: Generate quotes or estimates for customers - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Territory Management: Organize customer data and accounts by user or geography - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (16) 4.5 Based on 16 reviews ## Pricing Value for money 4.1 (16) Free Trial Basic $17.00 Flat Rate,Per Month Value for money 4.1 (16) 4.1 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (15) 3.9 Based on 15 reviews ## User reviews Overall rating 4.4 Based on 16 reviews Filter by rating Counts reflect reviews available in this feed. 5(11) 4(3) 3(1) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful Brandon S. Founder Used the software for: 3-5 years ### "Passive CRM that Just Works without need for Data Entry" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 28, 2024 Closest thing to set it and forget it you will find in a CRM. It's not Salesforce by any means but so much easier to use in your day to day and pasively track communications with leads and clients. Pros I like it is a 'passive' CRM that automatically picks up contact data from various sources like my email (both exchange and gmail), Linkedin, Mobile, Ringcentral, etc. Will search emails for updated contact info (e.g. new numbers) - syncs my personal and business contacts. Cons Too much focus on their core audience (real estate agents), some basic features (e.g. SMS tracking) locked behind more expensive plans, loss of twitter tracking. Erin B. eRetail Consultant Used the software for: 1-3 years ### "A great combo CRM / productivity tool" 5.0 April 1, 2021 Very good. I'm impressed that I used it for almost 2 years. Pros Great for tracking leads, project timelines, contacts & interactions, and emails. Definitely one of the easier CRM tools that I've used -- I didn't need to read instructions or request help for it. ever. Cons I needed something more robust for time management and better prioritize urgent & important tasks. Katie S. Attorney Used the software for: Less than 1 year ### "Would be great - IF I DIDN'T HAVE TO REINSTALL IT EVERY FOUR MONTHS" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 August 20, 2025 I really wish it actually WORKED. Have been on support calls before, basically every six months trying to get this to KEEP WORKING. I don't know if they realize that they send customers into a friggin' LOOP by directing them back to the same non-responsive pages that don't answer why this program suddenly stops working for no reason Pros This could be a great product - IF IT WORKED. I have used this program and as a small business, they don't seem to realize that not everyone has a dedicated IT dept waiting to FIX THEIR ERRORS. Cons Every three to four months, it will require you to reinstall the program, then reinstall itunes, and you have to reset up everything OVER AND OVER AGAIN. FO Founder Founder Used the software for: 3-5 years ### "Zen like contact manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 20, 2020 Cloze is very elegant and easy to use. Going through emails and scheduling follow-ups is just very easy and natural. Templates for follow-up are a breeze. If you find most sales manager systems are overly complicated and working against you then Cloze could be your system. Pros Cloze is very easy and joyful to use. The program does the things required of a sales manager system very well but is not cluttered and overdone like so many sales systems. Cloze is email first but still good for phone work and note taking. Cons Cloze is a bit focused on Gmail integration and I use another email service that doesn't read my emails (the xyz). This means on rate occasion, I have to use the web email interface to search something. PC President CEO President CEO Used the software for: 3-5 years ### "Easy to Use CRM" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 December 20, 2021 Great for myself, a little frustrating for team members. Some self training effort is needed to understand how it works. Pros Ease of use and onboarding/converting from another system. The phone app is great. Cons A little difficult to use as a group. The fact that contacts don't ever go away if any one team member receives or sends an email to a contact that contact pops right back into the database. CE CEO CEO Used the software for: I used a free trial ### "Beautiful and exceptional" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 May 16, 2019 It took us no time to start using the software as mobile import is as fast as lightening. My team and I do admire the talents of the developers. Pros Ease of use; simplified and clean user interface; perfect contact management and classification; unified communication history on customer profile - email, calls, SMS; individual and company performance rewiews; powerful analytics of activities; complete mobile application with eceptional synchronisation and automatic call and sms logging; team less effort with more result; collaboration; customisation and much more. All the big names that we have used would have required us tons of other softwares to give the same result. Cloze is the best. Cons Absence of support that can make the customisation process difficult CM Communications Manager Communications Manager Used the software for: 3-5 years ### "Cloze got me my reputation as the Queen of Follow up and task management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 27, 2019 I am really great at following up with potential clients, I have multiple templates to send a quick reply or note to people and can snooze an email till I need it. This has allowed me to grow my client base and follow up with former clients regularly. As an integral part of how I manage my tasks and my communications it works extremely well. Pros This software allows me to get all my email in one place for multiple organizations. It connects directly to evernote so I have clear notes from every meeting and phone call. Receipts and confirmations are easily sent to evernote for reference. I track my interactions with people in there and can easily find a thread of conversations. I am able to manage contacts in different categories so that I am seeing what matters at a particular time. It also reminds me it is time to connect with someone based on a frequency I set for that contact category. Cons I wish it still tracked interactions in Social Media and messaging. I don't like the way it manages projects and would like a better integration or clearer instructions on integrating it with Asana or Trello (with the way I manage my inbox with this and Evernote I would be unstoppable if it also integrated with one of these!) Or if it could capture a todo out of an email that left the email attached, that would create a better workflow for me. Some of my clients/partners I run multiple projects with so I would like to be able to assign a particular project to an email and a todo item. OW owner owner Used the software for: 3-5 years ### "Absolutely the best CRM on the market." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2022 Pros It is designed with a very intuitive UI. It connects to all accounts, including some phone systems, without IT involvement. It pretty much works on its own and creates agenda that you follow. I have never missed anything that I had to do. Without it, I would be lost. Cons There are no cons. This system is PERFECT! PM Project Manager Project Manager Used the software for: Less than 1 year ### "Great CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 5, 2022 Cloze keeps our leads organized and keeps us honest about follow up. Pros Cloze makes it easy to track inbound leads and keep up with them as they move through the sales process. We have created an extensive network of clients and potential clients using cloze and it all feels organized. Cons As with any software, there are integrations that would take it to the next level. Cloze doesn't integrate well with our phone service or project management software. BR Broker Broker Used the software for: Less than 1 year ### "Intuitive seamless CRM for real estate" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 December 30, 2019 Cloze was the only CRM that I went back to after test driving a slew of other real estate based platforms. So far, I'm happy with how solid and streamlined it is. Keeps me on top of clients and deals. Pros It's the only CRM that I've tried that's ready to go "out of the box." It integrates seamlessly with G Suite email, intuitively prompts you on clients that you need to reach out to and tracks all the deals that you have on the go. It's loaded with other automation features related to a transaction that's in your pipeline and the email tracking is another bonus. Cons The UI feels ever so slightly outdated and can appear cluttered. The analytics portion lacks the ability to track and Gross Commission Income, which can be insightful. Would be great to see greater integration with other platforms, such as logging calls and text messages from iphone or whatsapp. [View all Reviews](https://www.capterra.com/p/186061/Cloze/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [HubSpot CRM vs Cloze](https://www.capterra.com/compare/152373-186061/HubSpot-CRM-vs-Cloze)