# Page 2 | Gavel Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Gavel the right Document Generation solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/186064/Gavel/reviews --- Gavel 4.9 (51) [View alternatives](https://www.capterra.com/p/186064/Gavel/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Gavel ## Showing most helpful reviews Showing 26-50 of 51 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MS Makiko S. Programming and Support Specialist Non-Profit Organization Management Used the software for: 1-2 years ### "Gavel review by builder and user" January 29, 2024 5.0 We appreciate the availability of Gavel. Both the standalone Gavel and the Gavel integrated LegalServer are critical programs for our daily use. As both a builder and user, I found Gavel's forms and templates intuitive and easy to create or use. Pros First is saving staff's time to create/generate forms. Second is collaboration with applicant to obtain information. Third is that customizable forms and templates which expanding the area using Gavel ( we are using Gavel for internal forms not only Legal forms, such as leave request, Mileage reimbursement form etc). Cons Con is that I can't find any cons about Gavel : ) Reason for choosing Gavel LegalServer integrating which is critical role for our staff generating the court forms. Switched from [Mitratech HotDocs](https://www.capterra.com/p/123091/HotDocs-Developer/) Due to cost and our specific needs, we initially used it on our in-house server. However, since we've transitioned to cloud-based solutions, they no longer offer an option that suits our requirements. Review Source PG Peter G. Principal Law Practice Used the software for: 2+ years ### "The best legal document generation software I can find." December 20, 2023 5.0 Excellent product and support. Second to none. Always a pleasure to deal with Gavel. Pros A very powerful and easy to use product. Touted as a no-code product, but the code option is remarkably easy to use in any event - I choose to write my templates by using Gavel's syntax, and I have never used any syntax or programming language before for any purpose. Very sophisticated and powerful template creation enabling the output of very complex documents, or on the other hand the simplest of documents if that's what you want. Links to interviews can be accessed by clients, so they can fill out the forms for immediate document generation for the client, or for initial review by the solicitor. Cons None really. Some requested features have not been introduced, but Gavel are very responsive to customer feedback, and I'm sure desired features will be included in time. Reason for choosing Gavel For all the above stated reasons. No other products seemed to have similar features. Switched from [Mitratech HotDocs](https://www.capterra.com/p/123091/HotDocs-Developer/) HotDocs too complex for a working solicitor not familiar with code. Support became poor. Review Source DD Dennis D. Manager Legal Services Used the software for: 2+ years ### "Well designed for document creation and automation" December 20, 2023 5.0 Well run company with a very, very bright future. Pros I like Gavel because it has a robust set of tools for logic in both workflows and your target templates. The paywall was something I had to have so I didn't have the hassle of billing and collecting. The customer support is the best. Cons There is some room for improvement. For our particular use, advance math functions and the ability to require signers to input text during the e-signature process. Review Source MC Mike C. Owner Legal Services Used the software for: 1-2 years ### "We love Gavel." January 29, 2024 5.0 Pros Gavel is robust enough to handle everything from intake forms to complex commercial agreements. Cons Gavel is probably best described as a low code solution, not a No code solution but learning a little code is worth the effort. Review Source NG Nick G. Attorney Law Practice Used the software for: 1-2 years ### "Fast and easy legal docs " December 21, 2023 5.0 If you need fast and accurate documents, get Gavel! Pros They make it fast and easy to get perfect legal documents. Every. Single. Time. Cons They deserve more credit for the work they do for firms like ours. Can’t image our practice without them! Review Source MS Megan S. CEO Management Consulting Used the software for: 2+ years ### "Gavel Minimizes Time Spent on Document Creation" January 15, 2024 5.0 Pros Gavel is an all around fantastic software to minimize the time needed to create legal documentation. With ample customization options and the easy no-code environment, even small law firms can take advantage of the efficiency opportunities and cost savings Gavel has to offer in their day-to-day operations. Cons The price point for advance features can be costly to smaller law firms. Review Source VR Verified Reviewer Attorney Law Practice Used the software for: 1-2 years ### "Great software for litigators to automate retainers, discovery, and template-based pleadings" May 7, 2019 5.0 I (and especially our paralegals) are very happy we found Documate. We've saved a ton of time, and it's worth the monthly fee times 1000. Because it creates a web-based app, we've also considered rolling this out as an intake or document generation process for our clients - the interface is clean and mobile-friendly for that purpose, too. Pros I have used other document automation software, but they've been clunky, hard to use, and ugly. Documate is exactly what our firm was looking for. It was very easy to automate our documents; it keeps our formatting exactly as is (which is important for pleadings and documents with logos and footers); and it lowers human error. Cons So worth it. I haven't had any cons in the first year of using it. I even had a feature request that they added for our firm. Great customer service. Review Source VR Verified Reviewer CEO Information Technology and Services Used the software for: 6-12 months ### "Very powerful tool for complex document automation" April 25, 2019 5.0 Before we started using Documate, we were manually drafting documents with MS Word, which wasted thousands of hours of employee time. If you need a robust document automation or document assembly tool, Documate may be what you've been looking for. Pros Our company uses Documate to generate a variety of contract sets. Because no coding knowledge is required, we were able to set it up very quickly. It allows for quite a bit of complexity in formatting your documents, adding conditional logic, and setting up complex calculations. The system passed our high privacy and data security requirements, and they set every user up on a dedicated instance, which is crucial when you're dealing with sensitive legal information. Cons We love Documate, and it's hard to think of any cons. Whenever we have had any "wish list" items, they've been quick to add features. The customer service is excellent. Review Source AF Arisa F. Founder and Managing Attorney Law Practice Used the software for: 6-12 months ### " Stellar client experience for my law practice" August 15, 2023 5.0 I use Gavel as a document automation platform for my internal practice, but also as a client intake and portal for my clients. They are able to log in and fill out data requests and tasks that I have for them, but then I get all that data and can pipe it into the docs. I have not seen another platform that is this powerful on the doc automation side and can also make it easy for me to run my practice. Great software. Pros The best combination of robustness and ease. Gavel has been a game changer for my law practice, allowing me to generate document sets in a fraction of the time, and it was easy to set up. Just great software all-around. Cons Would like to be able to communicate with my customers through their client portal with in-app messaging. This is a feature that I understand will come in the future. Review Source Response from Gavel August 16, 2023 Thank you for your wonderful feedback! We are so happy to hear about Gavel's impact on your practice and your clients. Reach out to us anytime if you need anything. EÖ Eyüp Ö. Industrial Engineer Financial Services Used the software for: 6-12 months ### "Documate EO" April 15, 2022 5.0 I can easily do most of the things I used to do manually. Pros It's very functional in almost a lot of ways. The tools are very practical, the templates are beautiful Cons It's really hard to say anything bad about this software. Switched from [BrandOffice](https://www.capterra.com/p/203905/BrandOffice/)[Legito](https://www.capterra.com/p/173195/Legito/)[Contractbook](https://www.capterra.com/p/165369/contractbook/) Some of its features are much more functional and useful. Review Source AA Alireza A. CEO Design Used the software for: 6-12 months ### "Amazing software!" June 9, 2022 5.0 Really amazing! Pros Super smooth UI/UX and very nice \[SENSITIVE CONTENT\] Cons Nothing, everything was great! Very glad to work with Documate. Review Source TA Tadas A. Consultant Computer Software Used the software for: 1-2 years ### "From a non-lawyer: Gavel is great for contract management and document control" September 28, 2023 5.0 Pros \- Versatile for non-legal tasks like contract management and document generation- Intuitive and user-friendly UX that doesn't require legal expertise- Constant updates and feature additions, with a responsive customer service team Cons \- Lack of in-app messaging for client communication Review Source VR Verified Reviewer Sr. Salesforce Engineer Computer Software Used the software for: 6-12 months ### "Powerful app that is constantly impressing us" June 13, 2019 5.0 The experience has been great and the support is fabulous! Pros This is a very powerful software that has allowed us to automate very length sales contracts that used to take us hours and now takes 15 minutes to generate. Every week or two there is a new feature that adds more value to our workflows and enables better integration and data analysis. They haven't increased the price either, even with all these new features. I would pay so much more for this functionality (but don't tell them ;-) ). Cons Salesforce integration will be nice when it's out. They've said this is in the roadmap. Review Source VR Verified Reviewer Paralegal Legal Services Used the software for: 6-12 months ### "FINALLY, doc automation software that works with macs" June 11, 2019 5.0 Makes my work and my associates' work so much easier. Pros An easy to use, no-code solution that looks like Survey Monkey on the "interview" side and allows me to connect my documents with the questions with no code. I spent a fraction of the time on client documents as I did before. AND IT WORKS WITH MACS and APPLE. This is a first! Cons I've actually requested a few features and their team implemented them for me, so now I can't even think of anything else I'd like added. Really good live support at all hours of the day and even on weekends! Review Source VR Verified Reviewer Engineeer Aviation & Aerospace Used the software for: 6-12 months ### "A truly programming-free automation software that automates both Word and PDF documents" June 15, 2019 5.0 Documate has saved me time and made me money. I'm glad to be able to recommend it to others. Pros I switched over from hotdocs, and the experience has been great. A few main points: - Easy to use and beautiful interface from creator and client-side - They're mac compatible - No coding knowledge required - Infinite complex logic - Can sent the interview workflows out to my clients, or I can use it internally to generate documents. Good email integration. - Friendly support, even on weekends Cons More colors and design themes please. This is the only con. Review Source VR Verified Reviewer Copywriter Marketing and Advertising Used the software for: 6-12 months ### "POWER! POWER! POWER!" September 17, 2019 5.0 I don't know what I'd do without Documate. Pros Others have said this, but it's amazing how much you can do with such a clean no-code interface. The core of the software is two tabs - your questions (your questionnaire, or what they call "interviews") and the output documents. But you can do so much. And I knew how to do it within the first 20 minutes. Nested logic, custom naming conventions, tables, gender accordance, etc... Cons Seriously nothing right now. Documate has made assembling documents a breeze. Review Source VR Verified Reviewer Senior Planner Architecture & Planning Used the software for: Less than 6 months ### "Turns hours of work into a few clicks!" September 18, 2019 5.0 Biggest timesaver of my life. I can't believe more people aren't talking about this! Pros We were constantly creating custom quotes and repetitive documentation. We built our first automation in 10 minutes, and now we're perfecting the others and making them more complex. There's really no limit to what they can do. Cons Superior product. I truly don't remember any cons because the support team has always responded to my feature requests by actually pushing the feature. Review Source VR Verified Reviewer Chief Marketing Executive Marketing and Advertising Used the software for: 6-12 months ### "Great tool for complex sales agreements" September 17, 2019 5.0 Simple, affordable, and absolutely seamless. Pros We've been using Documate to generate SOWs and sales-related agreements. It was clear how to set up our workflows and it's impressively powerful. Every time I ask if something (sometimes crazy and pretty custom) is possible, they either say yes or they have it ready a few days later. Cons Waiting for them to connect with Salesforce and I'm trying the beta for this now. Review Source VR Verified Reviewer sales Fine Art Used the software for: I used a free trial ### "Truly powerful enterprise software at a small business price" August 27, 2019 5.0 Pros I have done my research for over a year, testing different software around the web, and have not been able to find a single piece of software that does what Documate does, except for maybe one enterprise software tool that would have cost me tens of thousands of dollars a month. The platform is very easy to use, but it can accomplish almost anything in terms of automation, calculations, formatting, etc. Even when I've wanted to do something that wasn't readily apparent, the support team has been able to help me accomplish it. Cons None. Constantly improving too. They have a new feature every week. Review Source VR Verified Reviewer IT Director Information Technology and Services Used the software for: 6-12 months ### "Easy to use software with all security features our large enterprise needed to implement broadly" June 11, 2019 5.0 Huge time savings. Pros We switched over from using a Zapier, Typeform, Webmerge integration, which was hard to use, getting expensive, and was not as secure as we wanted it to be with client data. Documate sets each user up on their own instance of AWS, so data is blackboxed and secure. The customer support is incredible, and they helped us transition all our documents over from the prior solution. Cons None so far. I've never gotten software approved by all the stakeholders in the company as quickly as I did with Documate. They're very responsive. Review Source VR Verified Reviewer Owner Marketing and Advertising Used the software for: Less than 6 months ### "Excellent platform - easy to use and effective " September 16, 2019 5.0 Glad we found this tool and look forward to seeing how it makes an impact on our organization. Pros Documate makes it easy to make the switch from outdated softwares like hotdocs and allows someone of any skill level to get up and running quickly. It is clearly built to be simple and effective for end users. Cons Documate is still growing, so their entire feature set is not currently available. However, their team is highly responsive, working to ensure all customer needs are fulfilled and so far has done a tremendous job listening and responding to feedback. Review Source HJ Hoda J. dietitan Health, Wellness and Fitness Used the software for: 6-12 months ### "Secure software with unmatched functionality" April 29, 2019 5.0 We use Documate daily, and it's proven to be a reliable and necessary part of our business. Pros The automation is great - easy, clean, and the formatting looks great. But what's most important to us (in the medical field) is a secure platform with a dedicated database that segregates our data on the web. Their team was helpful in setting us up with an Enterprise account and explaining exactly how data privacy, security, and data deletion can be set up according to our specifications. Cons Doesn't have themes or color options. Though they allow you to insert those yourself with CSS. Review Source HW Hillary W. Associate Real Estate Used the software for: 6-12 months ### "Well worth the price" May 7, 2019 5.0 Love this software. Take the 7-day free trial and you'll see how easy it is to set up. You may need to have a round of layoffs because of how much time it saves. Pros Has saved us a fortune in administration time. We have all of our (very lengthy) contracts and contract packets set up in the interview builder. Anytime someone in the company wants to initiate a contract, they run the interview from the link. So much faster than spending half the day modifying a document. Cons Really hard to think of any. Maybe would be nice to be able to customize fonts and colors for the client-facing piece. Review Source VR Verified Reviewer Engagement Officer Banking Used the software for: 6-12 months ### "Automation software of my dreams." June 16, 2019 5.0 Pros Cannot say enough about how much this software has made my life easier.  Every feature I asked for during the demo, they had or they later added.  The design is intuitive for individual users at our company and has scaled well as we've grown.  I've looked at pretty much every software on the market that calls itself "document automation", and I'm finally swiping right. Cons No cons really...We did want a few features that Documate added into their next release right after we asked. Review Source VR Verified Reviewer Senior Marketing Manager Real Estate Used the software for: 6-12 months ### "Powerful software with a beautiful output. Saved so much time customizing documents for specific cli" April 29, 2019 5.0 Documate has been a crucial tool for my role. Perfect documents every time. Pros Our company has seen a great return with Documate. It has allowed me to merge client data into both MS office and Adobe documents, and share my workflows with others on my team to save us all time. It's customizable and well-documented. Client support is also available around the clock for any questions. Highly recommend. Cons None so far. Their support team has responded to everything I've needed or wanted added very quickly. Review Source Similar Products Featured