# Ring4 Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ring4 Software - reviews, pricing plans, popular comparisons to other Call Center products and more.

Source: https://www.capterra.com/p/186067/Ring4/reviews

---

# 

 Ring4 Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Ring4

## What is Ring4?

Ring4 provides companies and individuals with video conferencing and a phone system in the cloud. The Ring4 smart numbers work on any iOS or Android devices and can be managed via the Admin Console. Ring4 phone numbers are mobile and support unlimited texting, unlimited calling, voicemail and call recording. Ring4 starts at $9.99/month/line. The Ring4 video meetings works on every device from the browser with no software install, with a simple link.

## What is Ring4 used for?

[Telephony](https://www.capterra.com/telephony-software/)[VoIP](https://www.capterra.com/voip-software/)[Softphone](https://www.capterra.com/softphone-software/)

Top alternative

Featured

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$9.99

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Ring4?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ring4.com&name=Ring4)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ring4

4.1 (18)

VS.

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting Price

$9.99

Per User, Per Month

Starting Price

$350

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (18)

Ease Of Use

4.4 (698)

Value For Money

4.1 (17)

Value For Money

4.3 (678)

Customer Service

4.1 (15)

Customer Service

4.1 (648)

## Ring4 alternatives

[4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (868)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/)

Starting price

$18.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)

[4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

Starting price

$1.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/203084/VoIP-ms/)

[View all alternatives](https://www.capterra.com/p/186067/Ring4/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Caller ID

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Identify the number and contact information of a caller before answering the phone

Call Monitoring

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Listen to live phone conversations for the purpose of training and assessing agent performance

Call Recording

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Record the audio of phone conversations for quality assurance purposes

Call Routing

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Sends voice calls to a specific queue based on predetermined criteria

Call Tracking

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Ring4 40 features

Define levels of authorization for access to specific files or systems

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Detect speech to highlight frame subjects

System that automatically dials calls

Facilitate virtual conferences that connect multiple people remotely

Manage and track all past and future calls.

Collects essential call data such as call origin, call destination, call length, and other transaction details

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Voice conversion to text

Transfers live calls to other agents

Identify the number and contact information of a caller before answering the phone

Store caller information within an accessible database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Share screens of either your computer's desktop or your browser tab with another computer

Access names, contact information, and roles of employees in a centralized repository

High-definition audio and/or video capabilities

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Ability to chat online in real time

Access software remotely via mobile devices

Allow several participants to share screens simultaneously

Record the audio of phone conversations for quality assurance purposes

System calls multiple numbers at once and connects the agent to the first number that answers

Allow one presenter to pass control of the screen sharing to another participant

Share your screen with a third party to enable them to see what changes/actions are being performed as they happen

Record live video calls to play later

Access work applications remotely, for when working away from the office and/or traveling

View and track pertinent metrics to find patterns and gain insights from data

Digitally share screen view with others

Enables the connectivity to send and receive calls over the internet

Filters used to determine different types of malware threats

Presenter can see and hear participants and vice versa.

Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration

Connect with meeting participants remotely over video

Computer-based system that allows users to send and receive voice messages

Transcribe voicemail audio messages to written text that is sent over email

Place/receive calls through voice over IP connection

Get Advice

We can help you find the software with the features you need.

Features

4.0 (18)

4.0

Based on 18 reviews

## Pricing

Value for money

4.1 (17)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/186067/Ring4/pricing/)

For Teams

$9.99

Per User,Per Month

It includes:

-   Admin Console (Manage Team & Billing)
-   Available Numbers in US
-   CA
-   FR
-   International Calls
-   Mobile Phone Numbers for Team Members
-   Premium Support 24/7
-   Ring4 App on Any Ios or Android Device
-   Shared Call Recordings (Console)
-   Shared Call Transcripts (Console)
-   Transcripts & Call Recording (App)
-   UK
-   Unlimited Calls & Texts Plan (National) \*
-   Video Conferencing
-   Voicemail
-   Web Dialer (Console)

For Individuals

$9.99

Flat Rate,Per Month

It includes:

-   Available Numbers in US
-   CA
-   FR
-   International Calls
-   Multiple Mobile Phone Numbers
-   Premium Support 24/7
-   Ring4 App on Any Ios or Android Device
-   Transcripts & Call Recording (App)
-   UK
-   Unlimited Calls & Texts Plan (National) \*
-   Video Conferencing
-   Voicemail

Value for money

4.1 (17)

4.1

Based on 17 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Google Chrome](https://www.capterra.com/p/228985/Chrome/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (15)

4.1

Based on 15 reviews

## User reviews

Overall rating

4.1

Based on 18 reviews

Filter by rating

5(11)

4(3)

3(1)

2(1)

1(2)

Mentioned topic

Sorted by most recent

PH

Pedro H.

recruiter

Events Services

### "Scammers.. Bad Customer Service / There Service is Not truly Unlimited "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 5, 2024

Cons

Scammers.. Bad Customer Service / There Service is Not truly Unlimited I Been paying this Company almost for 1 month now, and they have interrupted my service more then 20 times in the course of the month. I mainly used this line for business purposes, after investing 300-400 on a weekly service fee for advertising. These folks claim that i have violated there terms and Conditions. Which makes no sense but they are pitching it to customer as Unlimited talk, text and MMS ..It all Bullshit...at This point im trying to port the number out to another Service provider.. But they don't even reply to my email. I have no clue of what my account number is or the pin..

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Shelby G.

QA & Environmental Manager

Pharmaceuticals

### "Ring4 Review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

July 10, 2023

Pros

We used Ring4 for a very short period before selecting another product. I personally liked the Ring4 system, it is easy to use. The layout is good and clear. The voicemail system and call forwarding features are really good. I feel this is similar or pretty much the same to the equivalent products on the market. Overall a good call system.

Cons

I personally did not have any issues with this product but the management responsible for the purchasing of the phone system decided to go with another product

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Founder

Management Consulting

### "Not Working. Their Customer Service is Useless"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 26, 2023

Bad. I do not recommend them.

Pros

There is absolutely nothing I like about this product.

Cons

I have been unable to login my mobile app for 4 days now. My clients are unable to reach me. Their customer service is useless and has not fixed the issue. I have asked them to provide me with the code to port my phone number, they have ignored my request.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Alan C.

Manager

Real Estate

### "Ring4"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2021

I like having a second line to separate my business calls from my personal calls. It works just like the AT&T number that I have on my iphone.

Pros

Ease of use with iphone and having a second phone line for business calls.

Cons

I have not encountered issues with this software yet.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Morgan B.

Owner

Retail

### "Works when it works"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

October 18, 2019

Pros

I started using this software when I opened my online store so I wouldn't need to use my personal \[hone number. I really liked that I could get a number with my local area code and the price isn't too bad.

Cons

I find that the app does not always ring through when I get a call. I usually notice that I have missed a call when I see there is a voice mail.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 20, 2019

thanks for your feed-back! We love hearing that Ring4 is helping your business. If you are using the iOS app, please update to the last version of the app, iOS13 induced some changes in the way calls are presented and the update is necessary. For any issue or feature request, please feel free to contact support@ring4.com

DA

Diego A.

Owner

Computer & Network Security

### "Fantastic App"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 17, 2019

With Ring4 we find a easy way to work with different phone numbers on one software

Pros

Is really easy to use and all is just there to be used

Cons

Nothing for now, all works has expected

Reasons for choosing Ring4

After test all apps we decide to keep the best wich is Ring4

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Mark R.

Director

Computer Software

### "Ring4 does what it says on the tin"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 17, 2019

I work in US and UK. I have a local number in both countries that allows people to contact me on one mobile/ cell phone.

Pros

A cost effective alternative to buying another SIM when working across two countries. Able to take calls when I am in either country.

Cons

It was a little tricky to understand the payment plan when I first purchased and I lost my original number when I thought I'd purchased a longer period. But once I had worked that out it was fine.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 21, 2019

thanks for your feed back Mark, very much appreciated, we work on simplifying the purchase process. for any other recommendation, please contact support@ring4.com. You can also check Ring4 business, which enable corporate accounts, through the admin console available on www.ring4.com

JH

Jennifer H.

Night auditor

Hospitality

### "Great app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 17, 2019

Pros

It is easy to use and navigate around to get what you need to get done.

Cons

Nothing really. All around it’s a great app.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 21, 2019

thanks for the feed-back Jennifer!

DW

David W.

Owner

Aviation & Aerospace

### "Easiest way to add second number to a cell"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 17, 2019

Unfortunately I get many spam calls on my regular cell number because it is listed on the web. By changing to a Ring 4 number I am able to block all these spam calls.

Pros

Easy setup. Excellent quality. Blocking of unwanted calls.

Cons

Maybe an option to change ring tone. An even better spam call assist

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OG

Oliver G.

Owner

Mining & Metals

### "Ring4 is the future"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 17, 2019

I have full control over where I am vs where it looks like I am.

Pros

Enables remote working while maintaining a local presence. Enables control & retention over team numbers. Call quality is excellent. Fast support.

Cons

Some minor notification tweaks needed, already in beta testing from what I hear.

Reasons for choosing Ring4

The team have a better vision.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Cindy M.

Lab

Hospital & Health Care

### "Cancel app?"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 17, 2019

Pros

Communication great! Easy to download into phones

Cons

Delay talk, type alot. No cancel service onlone.

Reasons for choosing Ring4

Can use phone Ring4 without Expensive monthly phone service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RH

Rochae H.

Visual Artist

Arts and Crafts

### "A Plan Worth Paying 4"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 17, 2019

I personally use the software for my up and coming business in visual arts! When I was designing my business card, I realized I would NOT want my personal number on it. Thats when I did some research and came across Ring4!

Pros

This software has an easy set up, links all your existing contacts, and allows you to talk/text without having to pay your phone company a bunch of money! Not to mention, you can record the conversations which can be helpful with keeping receipts!

Cons

Overall, I really don’t have any cons! Its a great Software to keep your actual phone number safe!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 21, 2019

Glad that Ring4 deserved a spot on your Business Card. thanks Rochoe for the feed-back, do not hesitate to contact us on support@ring4.com if you have any recommendations for new features.

CM

Chad M.

Owner

Health, Wellness and Fitness

### "Great app but has major flaws"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

1/10

September 12, 2019

Great if your a one person operation sending texts but don’t want to give out to people your personal number. If you have more than one person needing to text it won’t work for you

Pros

Super easy to use on Mac platforms Easy to message back and forth between clients

Cons

Doesn’t sync bt apple products with same iTunes accounts - annoying when you have multiple team members using software and moon can see evidence of what other are doing. Doesn’t work on desktop for again a 4 person team to see what’s coming in and what’s going out

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Scott K.

Attorney

Law Practice

### "A 2nd number on my mobile phone"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 11, 2019

As indicated above, having an additional line on my mobile phone enhances my ability of direct specific calls to a particular line thereby amplifying call screening & facilitating my ability to do business & serves as an extremely useful business & personal tool.

Pros

Having the ability to direct specific types of calls to a 2nd phone number simplifies business &/or personal utilization & facilitates call screening. Ot’s A great, useful tool & I highly recommend it. Ring 4 rings true for me!

Cons

I’m very happy with it. It’s inexpensive & enhances my ability to do business so there’s been no down side for me.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RA

Ruben A.

CEO

Computer Software

### "works perfectly and very easy to use and setup"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 16, 2019

Pros

Ring4 is easy to use, easy to setup and very reliable! Very happy customer

Cons

The app does not allow for group messaging, hopefully an update soon :)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EL

Emmanuel L.

CX Manager

Construction

### "Essential for Privacy, Travellers, Business and just plain People!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 12, 2019

I needed to find a solution that gave my clients a smooth way of communicating with me while I was abroad - not everyone uses Skype or LinkedIn even today but pretty much every one uses a telephone ;) After searching around, Ring4 was THE solution!

Pros

Makes my life easier and let's me conduct business while outside of the U.S. and not disturbing my client's normal workflow/way of communicating with me as I have migrated my number to Ring4 - which is awesome. My iPhone TRULY has 2 phone numbers now...

Cons

Nothing yet has come up that I dislike plus the support team when you have questions is very responsive!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TC

Tasha C.

Founder

Education Management

### "A must have tool for an international founder"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 9, 2019

I love love love this product. It is helping me communicate with customers in other countries easily!

Pros

Being able to get #s of many countries!

Cons

Minor - the Layout of the setting page including the payment process.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 12, 2019

Proud having Highre as a user. Let us know how we can improve at support@ring4.com

RH

Raphael H.

Digital Consultant

Computer Software

### "It's the perfect solution for a digital nomad like me!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2019

Pros

I have been looking for solution like Ring4 for a long time. When travelling for work in foreign countries, I usually buy local SIM cards to have mobile internet without having to pay the expensive roaming fees that US operators normally charge. But I wanted to still be able to use a local US phone number, on which I could be reached and that I could call from, even if I changed my SIM card. I'm happy to have finally found the solution for me and my wife with Ring4. Thanks guys for your great product!

Cons

I have no cons to report so far. Continue the good work guys!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 9, 2019

great to hear Raphael, if you have any feed backs or feature requests in the future, you can reach us at support@ring4.com

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

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