# SiteGiant Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SiteGiant Software - reviews, pricing plans, popular comparisons to other Multi-Channel eCommerce products and more. Source: https://www.capterra.com/p/186069/SiteGiant --- # SiteGiant Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SiteGiant ## What is SiteGiant? The #1 eCommerce platform leveraged by Malaysian power sellers to increase sales, automate work process, reduce workload and manage multiple channel e-commerce effortlessly. ## What is SiteGiant used for? [Multi-Channel eCommerce](https://www.capterra.com/multi-channel-ecommerce-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19.61 Other, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SiteGiant?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sitegiant.my&name=SiteGiant) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SiteGiant 3.9 (11) VS. [4.7 (173)](https://www.capterra.com/p/186941/Sku-IQ/reviews/) Starting Price $19.61 Other, Per Year Starting Price $35 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (11) Ease Of Use 4.6 (3,390) Value For Money 4.0 (11) Value For Money 4.6 (2,635) Customer Service 4.2 (11) Customer Service 4.8 (2,329) ## SiteGiant alternatives [4.6 (53)](https://www.capterra.com/p/209775/ChannelEngine/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (194)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Squarespace](https://www.capterra.com/p/143461/Squarespace/) [4.5 (3,396)](https://www.capterra.com/p/143461/Squarespace/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143461/Squarespace/) [View all alternatives](https://www.capterra.com/p/186069/SiteGiant/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Synchronization 3.8 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Marketplace Integration 4.2 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Integration with third-party marketplace software eCommerce Management 4.2 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Inventory Tracking 3.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Accounting Integration 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system Data Import/Export 4.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Import and export data to and from software applications SiteGiant 32 features Integrate with a third-party accounting system Application programming interface that allows for integration with other systems/databases Create and manage digital catalog of products/services with their details, specifications, and price Manage various distribution channels, build relations with channel partners, and track their performance Record customer information, purchase history, and other notes Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Integration with third-party marketplace software Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Capture, organize and track product-specific data and information in a centralized location Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Receive data and information in real time Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Track and facilitate returns of products sold Reports specific to sales analysis for trends and strategies Optimize and manage the search engine optimization efforts for a website or digital content Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Checkout of online store Set up connections to third-party platforms to improve business processes Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 3.8 (11) 3.8 Based on 11 reviews ## Pricing Value for money 4.0 (11) Basic $19.61 Other,Per Year Value for money 4.0 (11) 4.0 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (11) 4.2 Based on 11 reviews ## User reviews Overall rating 3.9 Based on 11 reviews Filter by rating 5(5) 4(4) 3(0) 2(0) 1(2) Mentioned topic Sorted by most recent KS Kian Seng M. CEO Automotive ### "Gross profit report designed by college student" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 14, 2023 Pros It sync inventory across all marketplaces Cons Our dearly beloved gross profit report, I must say, exhibits all the sophistication and meticulousness of a last-minute scramble on a college term project.Picture this: you erringly punch in the wrong figure for a product cost, or worse yet, leave the field vacant. What happens next? Oh, prepare for a journey. You are obliged to transform into a digital archaeologist, delving into the data in search of the affected SKU using the mere clue of an order ID.But the fun doesn't stop there, no, no. You then find yourself in the relentless grind of updating each and every product cost manually, order by order. One can't help but sigh at the bitter irony as the whole point of implementing an ERP system, supposedly our knight in shining armour for efficiency, fades into oblivion.And just when you're yearning for a lifeline, the Sitegiant support team, as fate would have it, turns out to be more of a bystander than a rescuer in this scenario. Alas, technology that was supposed to ease our burdens seems to have conspired to multiply them instead. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KL Kelvin L. Ecommerce Arts and Crafts ### "System very stable, I can manage all my stores in a single platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2023 I’m selling on Shopee, Lazada, and Tiktok shop. SiteGiant ERP system is very useful for my eCommerce business. I can use it to set different pricing for different stores, and I don’t need to log in to each platform to change my product details and pricing. All can be done in SiteGiant! Pros The system is very stable. I can bulk edit product details, control inventory, fulfill orders and manage orders return all in one place. Cons In the future, SiteGiant may look into providing multiple-language tutorial guides for merchants. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LW Li Wen Y. sales executives Semiconductors ### "System easy to use, the best choice for e-commerce business" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 5, 2023 If SiteGiant can provide 24 hours customer service, it will be good. Pros I’ve tried other eCommerce platforms and found that SiteGiant is my choice. Their features and customer service are impressive, and I will continue to subscribe SiteGiant for the good of my business. Cons The interface is simple and easy to understand. There are plenty of features such as inventory management, or order fulfillment setting available to suit our business needs. The tutorials provided are easy to understand too. When I have any questions, I can always talk to their customer service team, and they will answer my questions in a short time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JT Jolin T. Community Executive Cosmetics ### "POS system saves my time to update my online and offline stock." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 30, 2023 SiteGiant’s POS system is beneficial for me to manage my online and offline store! The stock inventory will be auto-synced and updated across all the channels that I sell. In this way, we can prevent overselling and my staff doesn’t need to manually do stock check every day! Pros It is very convenient. I just need to download the POS system on my tablet or laptop, and I can take orders and make payments anywhere! Cons So far everything works well for my business, no disadvantage I can tell now. Keep it up! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lye Quan L. Event Planner Events Services ### "The support team is very responsive, worth for the money." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 26, 2023 SiteGiant support team is friendly and very helpful. SiteGiant has an onboarding session to guide you on how to use the system. Their professional team members answered our every inquiry and solved our issues. We will encourage you all to approach them if you are looking for an eCommerce solution to expand your business. Pros Good support team, plenty of useful features and worth the money. Cons It would be good if SiteGiant can produce and upload more tutorial videos on Youtube. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DW David W. Business Development Wholesale ### "Feature Expand Needed" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 September 5, 2022 Overall is easy to use, but the e-commerce seller's core challenge was pricing management & inventory management. Site-giant is only good at inventory management. Pros \- I like the inventory management and listing copy & sync function. Cons \- However, there is no pricing management feature to manage the same product in all market channels. - The webstore provided by site-giant is too slow. Not competitive enough. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Alem S. Operations & Marketing Apparel & Fashion ### "Worst Support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 21, 2020 Pros Marketplace Integration looks promising but hasn't tried it. Because it's already 3days I'm still waiting for support to reply. Cons Worst support ever. 3days still not reply to my email. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) 24/7 support Alternatives considered [EasyStore](https://www.capterra.com/p/151089/EasyStore/) Reasons for choosing SiteGiant Marketplace Integration Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 24, 2020 Hi Alem Salleh, thank you for spending your time to write us a review! Sorry you had to go through such a frustrating experience. We truly appreciate that you brought this to our attention and will work on providing the best support for our customers. May we ask for your registered email address so that we could closely follow up with you on your concerns? Thank you once again for your feedback and we look forward to serving you better. KT Kathrine T. Sales Apparel & Fashion ### "Helpful eCommerce Partner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2020 Very user friendly and easy to use. Highly recommended. Pros This software is very user friendly and it can easily link all my products together where I do not need to manage them in the individual place, everything can be done in SiteGiant Platform. This save me a lot of time and I can spend more time to do marketing and boost my sales! Cons Overall is good but maybe can improve on the CSV file Alternatives considered [Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/) [EasyStore](https://www.capterra.com/p/151089/EasyStore/) Reasons for choosing SiteGiant More reliable and the company is more responsible Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User online seller Business Supplies and Equipment ### "User Experience in Site Giant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 12, 2019 Everything is good. They will develop new features that help all online users from time to time. Keep it up Site Giant! Pros Customer Support is very friendly and helpful with professional assistance to my queries. The best thing I like is the marketplace sync feature! I have no worries to list my products in different marketplaces individually now! Cons may enhance the system stability, besides, may update tutorials for some features as the setup process in other platforms could be different at times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 18, 2019 Thanks for the excellent review. We really appreciate you being a loyal customer and helping to share the word about us. MN Marilyn N. Admin clerk Consumer Goods ### "Feedback" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 5, 2019 Pros Orders from marketplaces will be synced back to my system so I can handle the orders easily. Cons There is always system upgrade so I have to study the tutorial given by them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 9, 2019 Hi Marilyn, thanks for the excellent review and helping to share the word about us. [View all Reviews](https://www.capterra.com/p/186069/SiteGiant/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)