# Google My Business Review Manager Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Google My Business Review Manager Software - reviews, pricing plans, popular comparisons to other Review Management products and more. Source: https://www.capterra.com/p/186091/Google-My-Business-Review-Manager --- # Google My Business Review Manager Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Google My Business Review Manager ## What is Google My Business Review Manager? Review management tool to monitor & manage Google reviews in a single dashboard with filters for categorizing keywords, date & ratings. ## What is Google My Business Review Manager used for? [Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $1 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Google My Business Review Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://dbaplatform.com/&name=Google My Business Review Manager) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Google My Business Review Manager 4.7 (25) VS. [5.0 (152)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting Price $1 Per User, Per Month Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (25) Ease Of Use 4.9 (152) Value For Money 4.8 (15) Value For Money 4.8 (145) Customer Service 4.3 (16) Customer Service 5.0 (144) ## Google My Business Review Manager alternatives [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (223)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (81)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (86)](https://www.capterra.com/p/207396/GiveMe5-ai/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/186091/Google-My-Business-Review-Manager/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Dashboard 4.7 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Response Management 4.7 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Negative Feedback Management 4.6 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Review Monitoring 4.9 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Review Request 4.9 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Review Notification 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Notifies a business when a review is left Google My Business Review Manager 7 features Assembly of graphs and charts for visualizing and tracking statistics/metrics Observe and track the demand, usage, progress or quality of a system, product, or user Identify, track, and respond to negative feedback Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Allows businesses to request reviews from their customers Features 4.6 (25) 4.6 Based on 25 reviews ## Pricing Value for money 4.8 (15) Basic $1.00 Per User,Per Month Value for money 4.8 (15) 4.8 Based on 15 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/) ## Support, customer service and training options Customer Service 4.3 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (16) 4.3 Based on 16 reviews ## User reviews Overall rating 4.7 Based on 25 reviews Filter by rating 5(17) 4(8) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AM Adrian M. Founder Marketing and Advertising ### "Must Have Tool For Every Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2024 Pros Makes getting reviews easy for any business. Cons Wish we found this tool earlier for our business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JN Jacob N. Marketing Coordinator Health, Wellness and Fitness ### "Excellent for Google reviews" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 23, 2023 Good tool to use for quickly responding to reviews made online about your business, but practices with reporting violations are a little difficult. Pros The ability to review and respond to client reviews under one platform and do so quickly. Cons The difficulty in reporting review violations. The rules for it are confusing as to what exactly constitutes as "violating". We had someone leave us 3 stars with no explanation. We looked through our records for the name on the review and that person has never visited our business. When reporting it, it was not taken down. We've had problems with other violations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JN Jennifer N. Sales Manager Retail ### "Helped our business tremendously" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 15, 2022 Pros It's so easy to manage our online reviews and keep track of both positive and negative business reviews and respond accordingly. It's so important as we are a small, local business catering to a tight knit community. Cons I wish we could flag for removal dishonest reviews. Reasons for choosing Google My Business Review Manager Ease of use and cost savings. It's a no brainer to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Digital Director Marketing and Advertising ### "Excellent Review Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 4, 2022 Overall, this is a great software for review management. I would definitely recommend for other marketing professionals who want to stay up-to-date with review responses. Pros This is such a user-friendly software to manage all business reviews in one central location. It's perfect for an agency setting to bounce around between different clients. Very simple and allows us to stay on top of reputation management because it is so simple and efficient. Cons It is clear at times that reviews have been written for an incorrect business, and there's no way to delete these reviews. I understand that you can report them, however, this is a long process and in my experience, these reviews rarely get overturned. It's difficult to establish trust as your brand is gaining reviews with inaccurate bad ones have such a strong negative impact. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Vivek R. business and sales management Automotive ### "Detailed Review for google my business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 9, 2022 Google my business review manager is a great platform for new startups and businesses it helps to make an initially digital presence in the market and helps you to grow more, the more your products and services will be transparent and good it will reflect your business positively to all customers through our reviews and galleries. these days smartphones are gadgets which can be long away from people so making your business digitally present and upholding it which can only be done by this app. Pros Google my business review manager is a great app for presenting a new business digitally, after successfully verifying of google provides you with numerous features to promote your business digitally, at 1st it starts showing you on the google maps, which makes digital presence so people cam reach you out through maps, it gives direct contact feature which helps them to connect with the service person, after the successful transaction people write reviews for their experience which makes our business more impactful. I can also run so many promotional offers, our work videos and photos which customers can visit, make an appointment so it helped my business growing. Cons There are not as such any things which can be counted as cons but one thing I've noticed that phots and videos quality get distorted amd its looses it original quality amd sharpness, pictures should not compressed amd should be uploaded as original file. And few times google my business keep on asking to review your own profile repeatedly which is not so necessary sometimes it asks each day or alternate to review your own profile it sucks sometimes to feed the same information. Alternatives considered [Instagram](https://www.capterra.com/p/210721/Instagram/) Reasons for choosing Google My Business Review Manager Google holds rank 1 in the search engine, its maps are used in every smartphone so it's the best way to go to reach out to the people who are closer in distance and can become effective customers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RR Regina R. Executive Director Non-Profit Organization Management ### "Great for checking business reviews." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 26, 2022 Easily seeing our reviews through google business helps us to manage our business better. Pros We are a new business and this tool helps to see our reviews on google. We can also take them down. Cons Any tool that will let you manage your reviews has no cons. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZS Zoe S. Lawyer Law Practice ### "Google My Business Review Manager Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 4/10 May 10, 2022 Pros I like how convenient it is to manage business reviews in one place. Cons I wish this software would help handle fake business reviews. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KE Kayla e. Administrative Assistant Health, Wellness and Fitness ### "Great Software for Managing Online Presence" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2022 Pros I love being able to see reviews from customers and respond to them. The software is very user friendly. Changes can be made in seconds. Cons Random people leaving reviews who clearly have you mistaken for another business and not having the ability to remove them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ES Elizabeth S. Digital Media Production Manager Hospital & Health Care ### "Your GMB locations in one place" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 28, 2021 Pros I like that it gives me a birds eye view of all our locations review pages. It's convenient and makes everything easy to manage. Cons The listings created organically can get out of hand, forcing less control over them. That's less about the software than the nature of how the listings can be created. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Colleen M. Marketing Communications Manager Marketing and Advertising ### "Pretty easy to use " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 12, 2021 Pros Like being able to manage reviews for multiple locations with one login and all one place. We can also respond to those reviews quickly and easily through the dashboard as well. Easy to see overall how people view you business. Cons Haven’t really had too many bumps in the road. Verification process can be a little bumpy but also I understand the need for security so it makes sense that it’s not click and done. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/186091/Google-My-Business-Review-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [TrueReview vs Google My Business Review Manager](https://www.capterra.com/compare/186091-210085/Google-My-Business-Review-Manager-vs-TrueReview) [Trustpilot vs Google My Business Review Manager](https://www.capterra.com/compare/169618-186091/Trustpilot-vs-Google-My-Business-Review-Manager)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)