---
title: "DecoNetwork Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about DecoNetwork Software - reviews, pricing plans, popular comparisons to other eCommerce products and more."
source_url: "https://www.capterra.com/p/186114/DecoNetwork/"
page_type: "product"
language: "en"
---

# 

 DecoNetwork Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

DecoNetwork

## What is DecoNetwork?

Grow your print & embroidery apparel decoration business with DecoNetwork. Launch your own apparel decoration website with a click-and-drag web editor. Then, enable the web-to-print online designer to collect design mock-ups and online payments, right from your website. Save hours of manually uploading products with access to over 20 product catalogs from the industry's leading suppliers. Manage your quotes and orders with Business Hub, DecoNetwork's production management system.

## What is DecoNetwork used for?

[eCommerce](https://www.capterra.com/ecommerce-software/)

Top alternative

Featured

Overall rating

Based on 24 user reviews

Reviews sentiment

Positive

67%

Neutral

21%

Negative

13%

Starting price

$199

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for DecoNetwork?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.deconetwork.com&name=DecoNetwork)

## DecoNetwork Overview

Updated August 2026

AI summary

DecoNetwork is a cloud-based eCommerce solution for small and midsize businesses, offering tools for website management, order processing, inventory, and CRM. It enables teams to manage online storefronts, promotions, shipping, and returns, with support for multi-store setups, multi-currency transactions, and integrations via API. Catalog management, data security, and mobile access are included.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### DecoNetwork

3.9 (24)

VS.

[4.3 (662)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/)

Starting Price

$199

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.6 (24)

Ease Of Use

3.8 (6,197)

Value For Money

3.5 (23)

Value For Money

4.1 (5,117)

Customer Service

3.5 (24)

Customer Service

4.0 (4,897)

## DecoNetwork alternatives

[4.2 (2,068)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[Shopify](https://www.capterra.com/p/83891/Shopify/)

[4.5 (6,715)](https://www.capterra.com/p/83891/Shopify/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/83891/Shopify/)

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

[4.5 (1,052)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/225601/WooCommerce/)

[Wix](https://www.capterra.com/p/169007/Wix/)

[4.4 (10,781)](https://www.capterra.com/p/169007/Wix/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169007/Wix/)

[View all alternatives](https://www.capterra.com/p/186114/DecoNetwork/alternatives/)

## FAQs about DecoNetwork

Overview

### Which roles and teams benefit most from DecoNetwork?

DecoNetwork is most used by owners, presidents, and other executives overseeing print, promo, and apparel businesses, as well as sales, marketing, and operations teams managing online stores, order flow, and customer communication. Website and brand-focused roles use it to customize storefronts, support ecommerce, and streamline production-ready workflows.

Answer based on 24 reviews

Overview

### What company size and specific industries is DecoNetwork built for?

DecoNetwork is designed for businesses in the print and embroidery decoration industry, including shops that handle decorated apparel, promotional products, and related customization services. The description does not specify a company size, so it appears suitable for organizations of any size operating in this sector.

Features and Usability

### What are the key features of DecoNetwork?

DecoNetwork offers catalog management, order management, inventory management, and returns management for commerce operations. It also includes CRM, email marketing, multi-channel marketing, SEO management, and social media integration. Additional features include multi-store and multi-currency support, shipping management, a shopping cart, templates, API access, mobile access, and data security.

Pricing

### How much does it cost and what fees or limitations are included?

DecoNetwork starts at $199 per month for the Standard plan, with a first month waived and a $999 one-time license fee. Premium is $299 per month with the same license fee, and Enterprise is $399 per month with a $2,999 license fee. A free trial is available.

Answer based on 7 reviews

Getting Started and Support

### What training and onboarding options does DecoNetwork offer?

DecoNetwork provides live online sessions, webinars, and documentation for team training. Live online sessions support guided instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review and setup guidance.

Answer based on 5 reviews

Getting Started and Support

### What customer support options does DecoNetwork offer?

DecoNetwork provides 24/7 live rep and chat support. Reviewers say help can feel limited or costly at times, and that onboarding and basic tasks are not always straightforward, with customer service described as needing to be more available for guidance.

Answer based on 1 reviews

## Features

AI summary

Based on 8,724 eCommerce reviews

Capterra data shows that buyers of eCommerce software rank the following features as their top priorities:

-   **Website Management** (**47%** of reviewers rated this feature as critical)
-   **Data Security** (**56%**)
-   **Order Management** (**48%**)

DecoNetwork supports all three of the features reviewers rate most important: **Website Management**, **Data Security**, and **Order Management**. Together, these capabilities help businesses maintain their online storefront, protect customer and business data, and handle orders accurately from purchase through fulfillment, allowing teams to run daily eCommerce operations more efficiently.

API

Application programming interface that allows for integration with other systems/databases

Catalog Management

Create and manage digital catalog of products/services with their details, specifications, and price

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Data Security

Protect sensitive data for digital privacy

Email Marketing

Create and send email blasts/campaigns

Inventory Management

Track and manage inventory levels to maintain proper supply

DecoNetwork 19 features

### All Features
- API: Application programming interface that allows for integration with other systems/databases
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Data Security: Protect sensitive data for digital privacy
- Email Marketing: Create and send email blasts/campaigns
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Kitting: Group and package individual but related items as one package set
- Mobile Access: Access software remotely via mobile devices
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Multi-Currency: Manage and handle various international currencies
- Multi-Store: Manage multiple teams and operations from a central location
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Returns Management: Track and facilitate returns of products sold
- SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content
- Shipping Management: Manage and track orders being shipped to customers
- Shopping Cart: Checkout of online store
- Templates: Sample files or documents that could be customized as needed or used as is
- Website Management: Built-in website builder or integration with third-party site

---

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Features

3.8 (24)

3.8

Based on 24 reviews

## Pricing

Value for money

3.5 (23)

Free Trial

[View pricing plan details](https://www.capterra.com/p/186114/DecoNetwork/pricing/)

Standard

$199.00

Flat Rate,Per Month

It includes:

-   1 Online Store
-   3 Staff Accounts
-   All Core Features
-   All Core Integrations
-   Artwork Approvals
-   Customer Management
-   Drag & Drop Website Editor
-   Production Management
-   Product Online Designer
-   Quote & Order Management

Premium

$299.00

Flat Rate,Per Month

It includes:

-   500 Online Stores
-   5 Staff Accounts
-   All Advanced Features
-   All Core Features
-   All Core Integrations
-   Artwork Approvals
-   Barcode Actions
-   Contract Price Levels
-   Customer Management
-   Drag & Drop Website Editor
-   Faceted Search
-   Production Management
-   Product Online Designer
-   Quote & Order Management
-   Unlimited Campaign Stores

Enterprise

$399.00

Flat Rate,Per Month

It includes:

-   10 Staff Accounts
-   All Advanced Features
-   All API Integrations
-   All Core Features
-   All Core Integrations
-   Artwork Approvals
-   Barcode Actions
-   Contract Price Levels
-   Customer Management
-   Drag & Drop Website Editor
-   Faceted Search
-   Production Management
-   Product Online Designer
-   Quote & Order Management
-   Unlimited Campaign Stores
-   Unlimited Online Stores

Value for money

3.5 (23)

3.5

Based on 23 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.5 (24)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.5 (24)

3.5

Based on 24 reviews

## User reviews

Overall rating

3.9

Based on 24 reviews

Filter by rating

5(9)

4(7)

3(5)

2(2)

1(1)

Mentioned topic

Sorted by most recent

AB

Andy B.

Partner

Retail

### "Expensive now"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

February 10, 2026

Used to be a raving supporter of Deconetwork and would help with prospective customers. No loyalty at all though

Pros

DecoNetwork is good for organising my printing business. We have grown to rely on the platform and it would be a massive job to migrate to any other platform now.

Cons

More than doubled the prices even though we were on a fixed old rate. I feel like DecoNetwork haven't looked after me with the price increase and know it's hard to change platforms this far in.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TG

THIERRY G.

CTO

Printing

### "The best of online printing and embroidering solutions"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 27, 2020

Very good workflow

Pros

The online designer, the Business Hub, the website builder, the catalog and the designs libreries

Cons

Paying for the white label app., own hosting is not possible.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

David S.

Owner

Consumer Goods

### "Deconetwork are deceptive"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 21, 2020

In my opinion Deco Network hold off giving the relevant information to make sure that I was not able to get a refund. The help online is comprehensive. The help staff will help with the basic stuff but not with anything that you cannot find yourself in the Help Files. DECONet is perfect for someone with no eCommerce experience. In my opinion if you are a serious eCommerce Business would find this to Limiting a platform.

Pros

A Good Back End, perfect Customization component. Easy to make changes. Good help files. DECONet is perfect for someone with no eCommerce experience. In my opinion any serious eCommerce Business would find this too Limited platform.

Cons

Support will give you a great email that says very flowery and positive spin,but it is saying NO. No way to get any thing that you identify as a problem fixed. A lot of standard features in a T Shirt site are missing. The refund was offered at a month, I then had contacted help who told me they would contact me regarding a problem in time to cancel if required and then did not. When I canceled I was told that it had to happen in 14 Days. In My Opinion very deceptive.

Reasons for choosing DecoNetwork

The online Designer looked the best. We thought as some major brands are using it, we thought it would be a reputable. In my experience DO NOT BUY OR SIGN UP.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IA

Idalia A.

Co-Owner

Design

### "BTSPHILLY REVIEW"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 18, 2020

Ok but I need way more practice and help

Pros

I love that it provides us with the ability to offer online ordering. I love that allows us to take online orders. Having an online decorator is awesome Overall, helpful to my business

Cons

First, why don't you have Apparel/decorator/embroiderer listed under the "Industry" tab when filling out this form. Non of your options applied to us. Second, the onboarding process is significantly challenging as a business owner. Not that it is all your responsibility, and I understand you have to maintain a profit in your software, but the user experience for us has been quite difficult. I wish you would make the software much more straightforward. It's not the easiest to use. Third, I wish your platform was much more seamless and the forms more polished on the customer end. I wish getting significant help didn't have to cost extra money every time I need guidance on utilizing the software. What about the use of clip arts? I don't even know where to add that? Why does adding clip arts have to be so complicated? I just feel like you could make your software easier to use and customer service more available.

Alternatives considered

[InkSoft](https://www.capterra.com/p/149085/InkSoft/)

Reasons for choosing DecoNetwork

Embroidery inclusion in online decorator

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BM

Bailey M.

Owner

Printing

### "The Good The Bad and The Ugly"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

December 15, 2020

I couldn't live without it. But i feel the price is too high for the services we get.

Pros

I liked that it pulls in the apparel and we can decorate for proofs as well as pricing. It has 2 of my main suppliers. PO are a great feature but need updating.

Cons

Slow. Behind. I think we need more IT on the back end to speed up fixes and work out more glitches. We have times we mark orders and then poof they are back! It's hard to add options to customize. a

Reasons for choosing DecoNetwork

The support. - Or what I thought would be there.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Michael B.

Sales & marketing

Printing

### "Top Print Ltd -review 2020"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

December 15, 2020

I've been with Deco Network for many years and have seen many improvements made so for this reason it makes sense to work with your supplier and make any new updates as and when you can, i do think when problems to arise they need to be dealt with in a more appropriate manner as it can be very costly to the business if it's not dealt with in a timely manner.

Pros

I like the way the system comes with a business hub back end which really does help on a daily basis within our business, when you are running multiple sites this allows the work flow all to come into one area.

Cons

Newer Products like shopify are more likely to win you new contracts when wanting to integrate your workflows so new updates will be need to be more competitive in your area's, I would also like to see more detail around the designer to allow customers to upload and get a price rather than having to try and design, not everyone is a designer and can be put off by getting it wrong !!!, the catalogue is a problem area and takes to long to update which can cost you sales.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MG

Magdalena G.

Website Designer

Design

### "Great buy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 14, 2020

Very easy to use website platform.

Pros

Business Hub is very useful, design page has easy access for adding new products.

Cons

Some of the features have glitches and needs improvement.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Jedrek M.

Operations Manager

Apparel & Fashion

### "This is the way."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 14, 2020

What impresses me most is their continual improvement. Even in our 1-2 years with them, they have improved so much. This makes paying monthly so easy! On this trajectory, they will not stop until they are the best software on the market.

Pros

\-Efficiency -Time-Saving -Production Calendar automatically made for you -Syncs with emails, QuickBooks, website -Improves communication amongst team members -Supplier catalogues and products are already uploaded onto Deco for you

Cons

\-Personal training is contracted out which is confusing. -The supplier catalogues and products aren't always updated as frequently as needed -There is no live inventory so purchasing can be difficult when you input an order, create a PO, and then have to deal with lots of backorders!

Alternatives considered

[InkSoft](https://www.capterra.com/p/149085/InkSoft/)

Reasons for choosing DecoNetwork

They have the best trajectory for the best price.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BK

Brian K.

Owner

Apparel & Fashion

### "T-Shirts Etc. - Apparel - Design - Promo"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 11, 2020

My overall experience has bee one of frustration and breakthrough moments. I love that deco continuily works with its subscribers to update the software. I had a slow start, but once I jumped into using the software as our only option, it has been a huge learning curve that I feel I am in control of now.

Pros

I originally loved the updated look and ease of the overall software compared to our previous shop management software. One of the other main factors were the online store function and other online features.

Cons

I feel that while the software is amazing over all that it isn't the best product yet for my companies needs. With saying that, I don't think that there is another software offering that hits as many of our needs. I feel that the weakest point in my companies view is that the platform is actually backwards. I feel that the software should be focused around the design, not the apparel. For instance, I should have a design spec(with design details such as mesh count, ink color, squeegee durometer, single/double hit, custom details). After the design spec, there should be a list of items that the design is going to be placed on. Eliminating alot of design placement tweaks on the invoice and reducing the number of pages printed out.

Switched from

[OnSite](https://www.capterra.com/p/2902/OnSite/)

We made the switch because of the outdated look of our old software, online store capability, other online enhancements, apparel integrations and more.

Alternatives considered

[InkSoft](https://www.capterra.com/p/149085/InkSoft/)

[Printful](https://www.capterra.com/p/209769/Printful/)

Reasons for choosing DecoNetwork

Mainly because Deco had all of what we were looking for contained within the 1 product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Jeff M.

Founder & Principal

Consumer Services

### "Dramatically Improved our Processes"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2020

Instead of keeping our quotes and art imbedded in various email accounts, we can integrate the information in Deco and find it easily. We can also see who our top clients are, manage accounts receivable and manage our production schedule without a hitch! Much better than the kanban system we were using, for sure. Lastly, and in my opinion, most importantly, we are not wasting critical resources (time and money) in the management of our company wide tracking systems.

Pros

We are a laser engraving job shop servicing a wide variety of industries and needed a solution to handle purchase orders from clients, job quotes, production management, art management, communications, and billing. After trying other offerings out there, DecoNetwork fit our needs to a tee. Integration was a bit challenging as DecoNetwork is not specifically designed for engravers, but with the help of online tutorials and videos we got it up and running in a snap. Hats off to the support team who is super responsive and are always improving the product,

Cons

We don't use the front end and designer as much as I thought we would, but it's nice to know it's there and available if our model ever changes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/186114/DecoNetwork/reviews/)

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