--- title: "Retool Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Retool Software - reviews, pricing plans, popular comparisons to other Low Code Development Platform products and more." source_url: "https://www.capterra.com/p/186115/Retool/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Retool Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Retool ## What is Retool? Retool is an application development platform that enables developers to combine the benefits of traditional software development with a drag-and-drop UI editor and AI to build internal tools radically faster. Building in Retool fits with how you develop software today—deploy it anywhere, connect to any internal service, import your libraries, debug with your toolchain, and share it securely to users—ensuring good and well-governed software by default. Retool is used by industry leaders such as Amazon, American Express, DoorDash, OpenAI, and Mercedes Benz for mission critical custom software across operations, billing, and customer support. ## What is Retool used for? [Low Code Development Platform](https://www.capterra.com/low-code-development-platform-software/)[App Building](https://www.capterra.com/app-building-software/)[Application Development](https://www.capterra.com/application-development-software/) Overall rating Based on 44 user reviews Reviews sentiment Positive 91% Neutral 6% Negative 3% Starting price $10 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Retool?[Manage this product listing](https://www.g2.com/products/retool/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Retool 4.5 (34) VS. [### Essential Studio](https://www.capterra.com/p/228226/Essential-Studio/) [4.6 (964)](https://www.capterra.com/p/228226/Essential-Studio/reviews/) Starting Price $10 Other Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (34) Ease Of Use 4.3 (964) Value For Money 4.5 (24) Value For Money 4.6 (864) Customer Service 4.4 (25) Customer Service 4.7 (930) ## Retool alternatives Highest Rated [GitHub](https://www.capterra.com/p/129067/GitHub/) [4.8 (6,216)](https://www.capterra.com/p/129067/GitHub/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/129067/GitHub/) [Microsoft Visual Studio](https://www.capterra.com/p/80230/microsoft-visual-studio/) [4.6 (3,017)](https://www.capterra.com/p/80230/microsoft-visual-studio/reviews/) Starting price $499.92 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/80230/microsoft-visual-studio/) [Jira](https://www.capterra.com/p/19319/JIRA/) [4.4 (15,781)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/19319/JIRA/) [IntelliJ IDEA](https://www.capterra.com/p/136010/IntelliJ-IDEA/) [4.7 (1,262)](https://www.capterra.com/p/136010/IntelliJ-IDEA/reviews/) Starting price $19.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136010/IntelliJ-IDEA/) [View all alternatives](https://www.capterra.com/p/186115/Retool/alternatives/) ## FAQs about Retool Overview ### Which roles and teams benefit most from Retool? Retool is most used by software engineers, developers, and solution architects building internal tools, admin panels, and data workflows. Operations, onboarding, and member experience teams use it to manage processes and support cases, while product, marketing, and executive leaders monitor performance, coordinate projects, and access business data. Answer based on 34 reviews Overview ### What company size and industries is Retool built for? Retool is primarily for small businesses (47%) in Health, Wellness and Fitness (24%), serving developers and engineering leaders at tech-forward companies. It also supports midsize businesses (35%) and enterprises (18%), particularly in Computer Software (15%) and IT services (9%), for building internal business tools with JavaScript and SQL through low-code development. Answer based on 34 reviews Features and Usability ### What are the key features of Retool? Retool offers no-code and low-code app building with drag-and-drop design, visual modeling, and a graphical user interface. It includes API connections, third-party integrations, data aggregation and publishing, workflow management, role-based permissions, version control, debugging, deployment management, and pre-built templates for web and mobile app development. Pricing ### How much does it cost and what fees or limitations are included? Retool starts at $10 per user/month for the Team plan, which includes 5,000 workflow runs monthly, app release versions, and a staging resource environment. The Business plan costs $50 per user/month and adds audit logging, custom branding, portals, embedded apps, and rich permission controls. A free version and free trial are available. Answer based on 7 reviews Integrations ### Which third-party tools and platforms does Retool integrate with? Retool integrates with 10 third-party tools, including Firebase, MongoDB, MySQL, Google Sheets, Stripe, PostgreSQL, Microsoft SQL Server, and Snowflake. These integrations connect Retool to database and cloud data sources, while catalog options also include Jira and Zendesk Suite for work management and support. Answer based on 13 reviews Getting Started and Support ### What training and onboarding options does Retool offer? Retool provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote learning, webinars offer group presentations, and documentation gives written reference material for self-paced review. Answer based on 5 reviews Getting Started and Support ### What customer support options does Retool offer? Retool provides FAQ/forum support, a knowledge base, and chat. Users describe the community forum as useful for assistance and inspiration, while the documentation helps with common questions. Support feedback centers more on self-service resources and peer help than on detailed service experiences. Answer based on 1 reviews Features and Usability ### How easy is Retool to use for building internal tools? Retool makes internal-tool building approachable with drag-and-drop components, data connectors, and optional JavaScript or Python for custom work. Small business teams and developers often find it quick to assemble dashboards and connect data sources. However, new users can face a steep learning curve, while complex apps and user management may feel cumbersome. Answer based on 13 reviews Features and Usability ### How user-friendly is Retool's interface? Retool provides a clear, component-based interface for building and reading internal dashboards, with organized data displays, templates, and customization options. First-time low-code users often find navigation approachable, while technical teams value version control and flexible layouts. However, some users want clearer field guidance, better mobile-web consistency, and faster performance in complex workspaces. Answer based on 12 reviews ## Features AI summary Based on 808 Low Code Development Platform reviews Capterra data shows that buyers of Low Code Development Platform software rank the following features as their top priorities: - **Customizable Fields** (**56%** of reviewers rated this feature as critical) - **Business Process Automation** (**45%**) - **Web/Mobile App Development** (**47%**) Retool supports all three of the features reviewers value most: **Customizable Fields**, **Business Process Automation**, and **Web/Mobile App Development**. Together, these capabilities help businesses tailor applications to their workflows, automate repeatable processes, and build web and mobile tools faster, allowing teams to improve efficiency and deliver internal software with less manual work. Customizable Fields 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Business Process Automation 4.2 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Web/Mobile App Development 4.5 (14) 71.43% of 14 reviewers that rated this feature as important or highly important Create/edit commerce applications for mobile devices and/or web Third-Party Integrations 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Drag & Drop 4.4 (19) 68.42% of 19 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components Workflow Management 4.7 (18) 55.56% of 18 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Retool 30 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Change Management: Track and monitor efficient handling of all changes/transitions - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Collaborative Development: Work with others within one platform/system on the application development process - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Data Aggregation and Publishing: Assemble data from multiple sources - Debugging: Detect and remove errors - Deployment Management: Manage the processes involved when making the application ready for use - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Graphical User Interface: A visual way of interacting with an application or operating system using items such as windows, icons, and menus - Integrated Development Environment: An application for source code editing, compiling, and debugging - Integrations Management: Identify which applications need to exchange data and enable these data connections - Iteration Management: Planning out the structure and duration of repetitive intervals of time dedicated to specific tasks during the development cycle - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more - Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Software Development: Development of software programs - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Version Control: Track revisions and updates made to files and navigate between different versions - Visual Modeling: Use visual elements such as pre-built blocks and/or shapes to assemble a model or design - Web/Mobile App Development: Create/edit commerce applications for mobile devices and/or web - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (34) 4.6 Based on 34 reviews ## Pricing Value for money 4.5 (24) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/186115/Retool/pricing/) Free $0.00 It includes: - Unlimited web & mobile apps - 500 workflow runs/month - 5GB of database capacity - 5GB of file storage - Up to 5 users - Up to 20 hours/month of Agents - Up to 100 monthly AI prompting credits per user Team $10.00 Per User,Per Month It includes: - 5,000 workflow runs/month - Staging resource environment - App release versions - \>5 users - Additional Agent hours available - Unlimited AI prompting credits for a limited time Business $50.00 Per User,Per Month It includes: - Audit logging - Rich permission controls - Portals and embedded apps - Unlimited resource environments - Unlimited modules - Access to external user pricing - Custom Branding Enterprise Contact us for pricing It includes: - SAML / OpenID Connect SSO - Source control - Error monitoring and observability - Full white-labeling - Independent workspaces - Platform APIs and workflow triggers - Volume-based discounts - Dedicated support Value for money 4.5 (24) 4.5 Based on 24 reviews ## Integrations [ Jira](https://www.capterra.com/p/19319/JIRA/)[ Basecamp](https://www.capterra.com/p/56808/Basecamp/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ MySQL](https://www.capterra.com/p/11482/MySQL/)[ Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/)[ SendGrid](https://www.capterra.com/p/204113/SendGrid/)[ MongoDB](https://www.capterra.com/p/127374/MongoDB/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (25) 4.4 Based on 25 reviews ## User reviews Overall rating 4.5 Based on 44 reviews Filter by rating Counts reflect reviews available in this feed. 5(26) 4(15) 3(2) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful Matthias L. Director of Brand & Communications Used the software for: Less than 1 year ### "Built a Self-Serve Brand Portal with the Drag-and-Drop App Builder" 5.0 November 9, 2026 Our Distributors were using old logos for our glass range. Using Retool I was able to create a centralised dashboard allowing them to access brand assets themselves. This ensured brand consistency across our Distributors and saved my communications team hours of time. Pros I created a custom brand portal using Drag and Drop App Builder. This allows our distributors to access correct logos, fonts & product images from our database by themselves without needing any help from IT. Cons There was a bit of a learning curve to connect our internal SQL databases. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Yaakov L. Director of Advertising Used the software for: Less than 1 year ### "Excellent Low-Code Platform for Secure, Custom Media Planning Apps" 5.0 November 9, 2026 We needed a way to keep track of our sensitive ad rates and client budgets without using static spreadsheets. Retool enabled us to build a secure app with restrictions around who can do what within media planning. It has significantly reduced any errors caused by manual input. Pros Retool is excellent as a Low-Code Development Platform. We have used it to create bespoke media planning apps that connect directly to our PostgreSQL database. We can track our ad inventory, publisher rates and previous campaign performance all in one place. The security means that our junior media buyers only get to see the ad information that is relevant to the KPMG clients they are responsible for. Cons Debugging JavaScript errors within the components is tedious. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Manish L. Manager Used the software for: Less than 1 year ### "Rapid Internal Tool Building with Flexible Low-Code Customization" 4.0 November 5, 2026 Retool helps us avoid spending development time building internal dashboards, admin panels, and CRUD applications from scratch. We rely on these kinds of tools to manage records, review transactions, monitor operations, and interact with backend APIs. Rather than creating a separate frontend for every internal need, we can connect directly to our existing APIs and databases. This cuts down development time and lets the engineering team stay focused on core product features. Pros What I like most about Retool is how quickly we can build internal tools without having to develop everything from scratch. Connecting to databases and APIs is straightforward, and the drag-and-drop interface makes it easy to put together dashboards, admin panels, and data management screens. I also appreciate that we can drop into custom JavaScript and SQL whenever the built-in components aren’t enough. Overall, it gives developers a strong balance between low-code speed and the flexibility to customize when needed. Cons The biggest downside is that as complex applications grow, they can become difficult to maintain. In a large app, managing multiple queries, components, and JavaScript logic takes strong organization and clear structure to keep everything manageable. Pricing can also get expensive as more developers and internal users need access. On the UI side, some customization options feel restrictive compared to building a frontend from scratch with React, and I also wish debugging complex workflows were easier and more straightforward. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Software developer Used the software for: Less than 1 year ### "Disapointed! Data should never 'disapear'. Afraid of editing the app to avoid mayor data loss" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 November 26, 2025 Today they updated, and they introduced new minor UI bugs, and one mayor issue with the saving feature. For resources of type SQL content disappears randomly!! This is a big problem because now I have to keep a copy of all the code writen in Retool. FORGET ABOUT THE PEACE OF MIND OF HAVING A TRUSTWORTHY STORAGE!! Pros It gives lot's of freedom and one can created almost anything. The possibilities are immense. Unfortunately all the negative issues eclipse any positive feature at the moment! Cons One has to adapt to a different logic when implementing features, compared to when you write the app entirely from scratch. UI is full of small issues that can make one loose time. Saving is not guaranteed. Many, many times the UI will show the Save button even after saving multiple times. Nothing ensures you that after a page reload your code will still be there, so you better have your own backup!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Soham Vilas D. Sales Used the software for: I used a free trial 5.0 November 10, 2026 AI summary based on a full review Retool allows for rapid development of specialized dashboards and tools, improving operational efficiency by enabling quick setups that would otherwise take weeks. However, the learning curve increases with more complex applications, and the pricing model can become costly for larger teams. Log in to unlock the full review, detailed ratings, and pros & cons Ferrigno H. Director of Revenue Operations Used the software for: Less than 1 year 5.0 November 9, 2026 AI summary based on a full review Using the AI App Builder has led to improved forecast accuracy and reduced time spent on data reconciliation, which are crucial for effective Revenue Operations. The limitation lies in the difficulty of creating mobile-responsive applications. Log in to unlock the full review, detailed ratings, and pros & cons Sunil B. 4.0 November 9, 2026 AI summary based on a full review Retool effectively saves time on college work by enabling users to create presentations and assignments with minimal input. Despite its efficiency, the PPT generation can be slower than other AI tools, which may affect workflow. Log in to unlock the full review, detailed ratings, and pros & cons Anders C. Social Media Manager Used the software for: Less than 1 year 4.5 November 8, 2026 AI summary based on a full review Using Retool has transformed how GENSIE handles social media inquiries, resulting in faster response times and improved brand credibility, despite some limitations in mobile usability. Log in to unlock the full review, detailed ratings, and pros & cons Alex K. Brand Marketing Manager Used the software for: Less than 1 year 4.5 November 7, 2026 AI summary based on a full review The solution has successfully connected vendor onboarding with marketing timelines, enabling better tracking of vendor approvals and ensuring timely brand campaigns. A limitation is the subpar mobile experience, which complicates urgent approvals. Log in to unlock the full review, detailed ratings, and pros & cons Kimberly A. Co-Owner/Office Manager 4.5 November 5, 2026 AI summary based on a full review Retool helps streamline the management of athlete information and training plans by consolidating data into a single system, improving decision-making for personalized training. The learning curve and setup complexity may pose challenges for users without technical expertise. Log in to unlock the full review, detailed ratings, and pros & cons [View all Reviews](https://www.capterra.com/p/186115/Retool/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.