# Retool Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Retool the right Low Code Development Platform solution for you? Explore 34 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/186115/Retool/reviews --- Retool 4.5 (34) [View alternatives](https://www.capterra.com/p/186115/Retool/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 14th, 2026 # Reviews of Retool Ease of use 4.6 Customer Service 4.4 ## Pros and Cons in Reviews AC Anna C Product SpecialistTelecommunications, 51 - 200 employeesUsed the software for: Less than 6 months. “it integrates with alot of custom fields to our sales process and gives a great detailed overview of the customer's journey.“ December 10, 2024 ET Eric T Director, Digital TransformationAutomotive, 501 - 1,000 employeesUsed the software for: 1-2 years. “User management is a little clunky as well, but not bad enough to abandon the platform.“ June 16, 2025 ME MK E CEAOInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “We like the freedom Retool provides and the quick integration of our systems“ December 10, 2024 Arjun K CO-founderComputer Software, 11 - 50 employeesUsed the software for: 1-2 years. “On top of that, their embedded apps make it easy to deploy new features in beta to end users and see how they use them, iterating rapidly before committing to a full build.“ December 26, 2023 IM Isaac M Solution ArchitectComputer Software, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “The platform is ahead of others with version control and customization.“ December 10, 2024 ## Showing most helpful reviews Showing 1-25 of 34 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Arjun K. CO-founder Computer Software Used the software for: 1-2 years ### "Couldn't live without it" December 26, 2023 5.0 Retool has cut down our cost of internal software development by a factor of 100 (We have over 40 internal apps, and I didn't have to hire engineers to build them). Even better, between the AI features and embedding, it makes the cost of iteration and learning virtually $0 even when I'm deploying no-code apps embedded within my own software to end users. Pros Everything. They're always adding new features, the AI support is great, the integrations are world-class, it's always easy to add new integrations they don't have, and their webinars and material make it easy to stay on the cutting edge. On top of that, their embedded apps make it easy to deploy new features in beta to end users and see how they use them, iterating rapidly before committing to a full build. Cons The UI can get a little cumbersome and slow, but that's mostly due to the complexity they're managing. Review Source ET Eric T. Director, Digital Transformation Automotive Used the software for: 1-2 years ### "Retool is a Game Changer for App Dev" June 16, 2025 5.0 We started with the trial version before upgrading to enterprise. The sales team was phenomenal. We were able to circumvent the traditional sales process, in order to get the contract signed and begin building. The PS team was responsive and helpful throughout the process. Pros It is one of the most flexible low-code platforms that we have worked with. Through Retool, my team has been able to build a complete suite of internal tools, used across 22 dealerships. I can't say enough good things about this product. Once we discovered the pure power of Retool, we abandoned most of our custom dev efforts. We learned that for tooling, we could accomplish everything we needed in 1/2 the time with Retool. I don't think I can say Game-Changer enough. Cons The learning curve can be quite steep, but once the team has it locked in, there is so much that can be done on the platform. User management is a little clunky as well, but not bad enough to abandon the platform. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) We were really using Appsheets with a Google Sheets backend. Appsheets is extremely limited and unstable. Whenever there are significant changes to Appsheets, it broke many of our processes, basically crippling our business for up to a week. We needed a stable platform that had high transaction capabilities. Retool has fit that use case. Review Source VR Verified Reviewer Software developer Automotive Used the software for: Less than 6 months ### "Disapointed! Data should never 'disapear'. Afraid of editing the app to avoid mayor data loss" November 17, 2025 1.0 Today they updated, and they introduced new minor UI bugs, and one mayor issue with the saving feature. For resources of type SQL content disappears randomly!! This is a big problem because now I have to keep a copy of all the code writen in Retool. FORGET ABOUT THE PEACE OF MIND OF HAVING A TRUSTWORTHY STORAGE!! Pros It gives lot's of freedom and one can created almost anything. The possibilities are immense. Unfortunately all the negative issues eclipse any positive feature at the moment! Cons One has to adapt to a different logic when implementing features, compared to when you write the app entirely from scratch. UI is full of small issues that can make one loose time. Saving is not guaranteed. Many, many times the UI will show the Save button even after saving multiple times. Nothing ensures you that after a page reload your code will still be there, so you better have your own backup!! Review Source RB Remi B. Lead Engineer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great to produce a complete internal dashboard/tool" December 10, 2024 5.0 Good experience, much better dashboard for our company. Pros We were using a google sheet with app script to track all our internal metrics, it was cumbersome and at the end not flexible at all. The separation between, connectors, data and layout is amazing in retool. I did a complete dashboard with ~10 datasources in 24h Cons I would love to have the ability to make paginated API call without JS function which need to be run manually. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Complexity and app script integration were not the right tool Review Source VR Verified Reviewer Director Veterinary Used the software for: 1-2 years ### "Fantastic hassle free Lo-code platform" February 5, 2024 4.0 Great option for SMEs and larger businesses. Much easier to use than the Power Suite from Microsoft and very cost efficient. Pros Its ease of use and low barrier to entry but is extensible using python and/or javascript. The scope for integrations is great and the fledgling community forum is a useful place for assistance and inspiration. Cons The changes to the licensing model in the last year encourage anti-patterns of large and complicated workflows vs small atomic workflows. The lack of API signing is a frustration, and the lack of custom credential management makes working around the lack of signing risky. Alternatives considered [Airtable](https://www.capterra.com/p/146652/Airtable/)[Appsmith](https://www.capterra.com/p/229442/Appsmith/)[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/) Reason for choosing Retool Price, capability & successful trial all pushed to Retool over the alternatives. Review Source MG Manokar G. Senior Software Engineer Information Technology and Services Used the software for: Less than 6 months ### "Internal tooling for the efficient Application Development." April 3, 2023 4.0 If you are a small company wants build an simple to use for minimal users retool is the perfect fit it, Please do a research and compare the pricing with other similar services. Pros Retool offers various features to like about, the top features are support for drag and drop components, Web Based Development console, multiple integrations with various third party services are the features we are mostly used in retool. Cons Retool has all the features we required to build the internal tools, But when it comes to pricing retool is not an affordable option and it is not flexible with the pricing too. Alternatives considered [DronaHQ](https://www.capterra.com/p/160327/DronaHQ/)[Appsmith](https://www.capterra.com/p/229442/Appsmith/)[UI Bakery](https://www.capterra.com/p/203008/UI-Bakery/) Reason for choosing Retool Retool is the top in the industry and it comes with a trial version to do poc or testing of the internal applications. Review Source IM Isaac M. Solution Architect Computer Software Used the software for: 6-12 months ### "The Perfect Blend of Low-Code Convenience and Developer Flexibility" December 10, 2024 5.0 My experience has been great coming from another low-code application development platform. I really appreciate the forum and discord for supporting my questions and resolving blockers. The platform is ahead of others with version control and customization. Pros The variety of components to build out a quick UI make for easy implementation that is modern and user friendly. Connecting to data and writing queries is seamless, and there is a good balance of abstraction but flexibility to write code when needed. Cons Manually implementing CRUD operations for each table. Having native actions already enabled on the table based on the source of data would be great and save time building. Review Source PS Poulomi S. Partnership Operations Manager Insurance Used the software for: 1-2 years ### "Reetol Honest Review" December 19, 2024 5.0 I have been working with Reetol for 1 year now and the experience so far has been very good Pros the ease of filtering the exact data that i need Cons sometimes when the rows are more, it take time Review Source Sheraz A. Associate Project Manager Computer Software Used the software for: 6-12 months ### "No Code Admin Portal " August 18, 2021 5.0 I would really suggest using this to save time and build similar portals, it's made our life really easier. Pros We build a no-code admin portal for our users to enable/disable certain features and provide support for our customers. We are a startup and dynamically need to build something from the ground up. We already have Google firebase firestore as our database just for that reason and building an Admin/support portal for our client has helped us keep the application itself clean with minimum settings and improve our UX while cutting costs by a lot. We even configured custom events for notifications directly to our customers' mobiles where it was needed with very minimal code. Cons Not managing the queries properly become a hurdle for new people onboarded to find the right option or setting in shortest time, which partially was our fault for not making correct tabs. Review Source Mansi M. Sofware Engineer Computer Software Used the software for: 6-12 months ### "Excellent tool for building low code internal tools in less time" January 15, 2023 5.0 Excellent experience. Pros I like their website and intuitive UI the most. It is easy to understand and has many building blocks that help me create the complete UI by dragging and dropping. Moreover, I was able to connect to multiple databases using REST & GraphQL which made my life easier. They support a large number of native integrations like MySQL, Google Sheets, PostgreSQL, BigQuery, AWSLamda, and much more. For custom code, I was easily able to write queries on their tool and save them for future implementation. Cons No cons identified so far. It is the best tool if you know little bit of coding, and it helps you develop tools very quickly. Review Source MH Mohab H. Member experience associate Health, Wellness and Fitness Used the software for: 1-2 years ### "Effective and easy to use" October 5, 2022 5.0 It has helped our business by finding out the needed information to help our customers. It is easy to pull out the date and to find through the multiple sections all the needed information with easy use. Pros Fast, accurate when it comes to results, and easy to use it doesn't have this complexity to use in pulling the data. The integration is great as it syncs all the data for our company. I recommend it. Cons It is not a feature as the interface would be much better, and the integration is good, not difficult. I advise providing a better interface only Review Source VH Vatsala H. QA Co ordinator Medical Devices Used the software for: 6-12 months ### "Efficiency and Innovation" November 19, 2023 4.0 Pros Its ability to streamline and simplify the process of building internal tools for various purposes . Plus, its user-friendly interface makes it accessible to a wide range of users, not just developers. Cons Mastering some of its more advanced functionalities could require a bit of a learning curve for users who are new to the platform Review Source AY Alice Y. Marketing Manager Leisure, Travel & Tourism Used the software for: 6-12 months ### "Retool is customizable and effective" December 11, 2024 5.0 Great experience, I haven't had any issues Pros Retool makes it easy for us to customize testing Cons No cons, it is very easy to set up and use Review Source ME MK E. CEAO Information Technology and Services Used the software for: Less than 6 months ### "Why use any other tools when you can RETOOL!" December 10, 2024 5.0 So far the team seems to enjoy Retool as we focus on cost savings and move away from redundant software. We like the freedom Retool provides and the quick integration of our systems Pros Efficiency, speed, and accuracy. We no longer spend countless hours building and rebuilding our internal system. Cons I haven't found any yet😊, Review Source AC Anna C. Product Specialist Telecommunications Used the software for: Less than 6 months ### "Great product for sales and customer service" December 10, 2024 4.0 It is easy to use and shows a good overview of customer's accounts. The one thing that could help improve the user experience is to have icons that explain what entails each field on the app. Pros it integrates with alot of custom fields to our sales process and gives a great detailed overview of the customer's journey. Cons I feel like some fields could be more detailed, for ex. what triggers actions to block certain user. Review Source VR Verified Reviewer Senior Associate Health, Wellness and Fitness Used the software for: Less than 6 months ### "Positive Review - like integration, dont like speed" December 13, 2024 4.0 Positive! Just make the UX better and make it faster Pros Interfaces with salesforce and has a great product management dashboard Cons Its pretty slow and the UX isnt the best Review Source AS Adam S. Marketing Manager Retail Used the software for: Less than 6 months ### "Retool for the win!" December 13, 2024 5.0 Pros Love being able to build in Retool without coding knowledge, and seamlessly leverage data from various sources. Cons Nothing to mention at this time. All positive so far far. Review Source TP Thomas P. Seo Executive Hospitality Used the software for: 1-2 years ### "Retool - admin tools at your fingertips with the addition of custom workflows and braod intergrations." December 4, 2023 5.0 My experience has been nothng other than positive. With a great community, and questions forum, the journey thus far has been utmost productive. Pros The fact I build my own admin tools, connecting to so many data sources, from MongoDB, Firebase, FaunaDB as well as Stripe, enabled me to get up and running in record time. This alone is great but with the added workflow automations, apis, and custom javascript you can implement in any step of the process, Retool has become an essential part of my business. Cons The mobile app / web app build interfaces are completely separate and could be better intergrated. Reason for choosing Retool Better third party intergrations. Better online community. Better UI. Review Source JMA Jomaica Marie A. Technical Support II Health, Wellness and Fitness Used the software for: Less than 6 months ### "The Tool You Need is Retool" September 6, 2023 5.0 Overall, Retool was a user-friendly tool and it is very easy to use. I was able to learn how to navigate within an hour and how to read the data. Reading the data became easy, as it was well-placed and organized, still is. The changes I made also reflect timely on our customer's side. Pros With Retool I was able to see the changes on our customer's performances quickly. The data are real time and easy to read. I was also able to tell if the fitness equipment they are using are faulty. Hence, it let me pinpoint were the issue is coming from. Cons When I use the search box and it loads, sometimes I would need to refresh the data fields as well because the last data for a different customer/client is still there. Review Source VR Verified Reviewer Customer Success Information Technology and Services Used the software for: 6-12 months ### "Build Internal Tools without Engineers - Quick & Easy" August 26, 2022 4.0 It's been great. The functionality is great, let's you do what you've created and intended for. Pros The fundamental ability to quickly create apps and help the internal team to operate in a more efficient manner is extremely good. Cons The UI and UX is extremely basic. It feels like I'm in a 90s movie manoeuvring through it. Review Source AF Abdelrahman F. Member Experience Associate Health, Wellness and Fitness Used the software for: 2+ years ### "Easy-to-use Platform!" November 2, 2023 5.0 Retool has become our daily go-to for pulling up and keeping tabs on our customers' device data. It's like a treasure trove of insights on workouts and offers a breeze to adjust user permissions. Thanks to Retool, those everyday tasks have become a piece of cake! Pros It's super easy to use, and I can quickly access a customer's device identification, which is a real plus! What's even better is that it doesn't hog up much RAM, and it offers a variety of features to fine-tune user permissions for each customer. It's a win-win! Cons Nothing so far! It's convenient and super fun to use! Review Source IA Igor A. CEO Financial Services Used the software for: 6-12 months ### "Best tool I've ever worked with" March 23, 2022 5.0 Pros Very easy and quick to build and deploy. Lot's of great elements. Constant improvements and new features. Cons It's really hard to find something to complain about. Maybe the development for mobile (the old one, not the one in beta for native mobile apps)... I usually build for desktop and then basically have to do everything again in the layout (and its implications) for mobile. Review Source MEK Mohammad Elias K. Member of Experts Recreational Facilities and Services Used the software for: 1-2 years ### "Retool Review " May 23, 2023 5.0 I have been using Retool for almost one and a half years and I have found it is really good since it helped us to do our business in a good way. Pros The tools are really friendly and easy to access. Cons All are really good and there is no option so that I can point here to be least liked. Review Source KS Kylie S. Program Support I Outsourcing/Offshoring Used the software for: 6-12 months ### "Retool Review " July 10, 2023 5.0 Pros I like how you can easily track member's historical data in correlation to their Max HR by filtering certain categories. You can also sort it - just however you think would be best for you to review one's data. It also queries faster now than before. Cons I think it would be great to have a feature that shows who made what changes for everyone's visibility. This can easily manage or address gaps and knowledge opportunity Review Source VR Verified Reviewer CEO Marketing and Advertising Used the software for: Less than 6 months ### "Powerfull and with great integrations! " September 6, 2022 5.0 Retool is an essential integration between different data sources, such as Google Sheets and Firebase Realtime. Retool make it easy to work with all data from other sources in the same place. Pros It was my first experience using a low-code platform, and it couldn't be better! Retools offers excellent and helpful templates to use as a starting point for your project. There are also tons of great integrations/services that will make your life easier and more productive! The tutorial/guides are well explained, and the support helped quickly when needed. Cons There are some missing integrations, but nothing that you can't handle. Alternatives considered [Appsmith](https://www.capterra.com/p/229442/Appsmith/)[Bubble](https://www.capterra.com/p/171359/Bubble/) Review Source Similar Products Featured