# Retool Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Retool Software - reviews, pricing plans, popular comparisons to other Low Code Development Platform products and more.

Source: https://www.capterra.com/p/186115/Retool

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# 

 Retool Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Retool

## What is Retool?

Retool is an application development platform that enables developers to combine the benefits of traditional software development with a drag-and-drop UI editor and AI to build internal tools radically faster. Building in Retool fits with how you develop software today—deploy it anywhere, connect to any internal service, import your libraries, debug with your toolchain, and share it securely to users—ensuring good and well-governed software by default. Retool is used by industry leaders such as Amazon, American Express, DoorDash, OpenAI, and Mercedes Benz for mission critical custom software across operations, billing, and customer support.

## What is Retool used for?

[Low Code Development Platform](https://www.capterra.com/low-code-development-platform-software/)[App Building](https://www.capterra.com/app-building-software/)[Application Development](https://www.capterra.com/application-development-software/)

Top alternative

Featured

Overall rating

Based on 34 user reviews

Reviews sentiment

Positive

91%

Neutral

6%

Negative

3%

Starting price

$10

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Retool

4.5 (34)

VS.

[4.4 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$10

Per User, Per Month

Starting Price

$7.91

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (34)

Ease Of Use

4.1 (902)

Value For Money

4.5 (24)

Value For Money

4.3 (805)

Customer Service

4.4 (25)

Customer Service

4.2 (873)

## Retool alternatives

Highest Rated

[4.7 (1,256)](https://www.capterra.com/p/136010/IntelliJ-IDEA/reviews/)

Starting price

$19.90

Per User, Per Month

[4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/)

Starting price

$540.00

Per User, Per Month

[4.6 (48)](https://www.capterra.com/p/134095/TrackVia/reviews/)

Starting price

$499.00

Per User, Per Month

[4.4 (327)](https://www.capterra.com/p/157262/QuickBase/reviews/)

Starting price

$35.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/186115/Retool/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Drag & Drop

4.4 (19)

68.42% of 19 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

Workflow Management

4.7 (18)

55.56% of 18 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Web/Mobile App Development

4.5 (14)

71.43% of 14 reviewers that rated this feature as important or highly important

Create/edit commerce applications for mobile devices and/or web

Graphical User Interface

4.2 (13)

61.54% of 13 reviewers that rated this feature as important or highly important

A visual way of interacting with an application or operating system using items such as windows, icons, and menus

Integrations Management

4.7 (11)

81.82% of 11 reviewers that rated this feature as important or highly important

Identify which applications need to exchange data and enable these data connections

Business Process Automation

4.2 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Retool 33 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Track and monitor efficient handling of all changes/transitions

Provides a channel for team members to share media files, communicate, and work together

Work with others within one platform/system on the application development process

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Assemble data from multiple sources

Detect and remove errors

Manage the processes involved when making the application ready for use

Create designs using pre-built templates or customize them with flowcharts, mindmaps, wireframes, network diagrams and org charts

Assemble applications and processes by dragging over and arranging pre-built components

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

A visual way of interacting with an application or operating system using items such as windows, icons, and menus

An application for source code editing, compiling, and debugging

Identify which applications need to exchange data and enable these data connections

Planning out the structure and duration of repetitive intervals of time dedicated to specific tasks during the development cycle

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Create, manage and access prototypes to capture design concepts and test on users

Enables creation, management, and tracking of product requirements & features during product production/development

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Development of software programs

Sample files or documents that could be customized as needed or used as is

Test specific APIs to determine if systems are properly functioning

Set up connections to third-party platforms to improve business processes

Track revisions and updates made to files and navigate between different versions

Use visual elements such as pre-built blocks and/or shapes to assemble a model or design

Create/edit commerce applications for mobile devices and/or web

Create, design and manage workflows for repetitive tasks

Features

4.6 (34)

4.6

Based on 34 reviews

## Pricing

Value for money

4.5 (24)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/186115/Retool/pricing/)

Basic

$10.00

Per User,Per Month

Value for money

4.5 (24)

4.5

Based on 24 reviews

## Integrations

[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Basecamp](https://www.capterra.com/p/56808/Basecamp/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

MySQL](https://www.capterra.com/p/11482/MySQL/)[

Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/)[

SendGrid](https://www.capterra.com/p/204113/SendGrid/)[

MongoDB](https://www.capterra.com/p/127374/MongoDB/)

## Support, customer service and training options

Customer Service

4.4 (25)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (25)

4.4

Based on 25 reviews

## User reviews

Overall rating

4.5

Based on 34 reviews

Filter by rating

5(22)

4(9)

3(2)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Software developer

Automotive

### "Disapointed! Data should never 'disapear'. Afraid of editing the app to avoid mayor data loss"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

November 17, 2025

Today they updated, and they introduced new minor UI bugs, and one mayor issue with the saving feature. For resources of type SQL content disappears randomly!! This is a big problem because now I have to keep a copy of all the code writen in Retool. FORGET ABOUT THE PEACE OF MIND OF HAVING A TRUSTWORTHY STORAGE!!

Pros

It gives lot's of freedom and one can created almost anything. The possibilities are immense. Unfortunately all the negative issues eclipse any positive feature at the moment!

Cons

One has to adapt to a different logic when implementing features, compared to when you write the app entirely from scratch. UI is full of small issues that can make one loose time. Saving is not guaranteed. Many, many times the UI will show the Save button even after saving multiple times. Nothing ensures you that after a page reload your code will still be there, so you better have your own backup!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ET

Eric T.

Director, Digital Transformation

Automotive

### "Retool is a Game Changer for App Dev"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 16, 2025

We started with the trial version before upgrading to enterprise. The sales team was phenomenal. We were able to circumvent the traditional sales process, in order to get the contract signed and begin building. The PS team was responsive and helpful throughout the process.

Pros

It is one of the most flexible low-code platforms that we have worked with. Through Retool, my team has been able to build a complete suite of internal tools, used across 22 dealerships. I can't say enough good things about this product. Once we discovered the pure power of Retool, we abandoned most of our custom dev efforts. We learned that for tooling, we could accomplish everything we needed in 1/2 the time with Retool. I don't think I can say Game-Changer enough.

Cons

The learning curve can be quite steep, but once the team has it locked in, there is so much that can be done on the platform. User management is a little clunky as well, but not bad enough to abandon the platform.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

We were really using Appsheets with a Google Sheets backend. Appsheets is extremely limited and unstable. Whenever there are significant changes to Appsheets, it broke many of our processes, basically crippling our business for up to a week. We needed a stable platform that had high transaction capabilities. Retool has fit that use case.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PS

Poulomi S.

Partnership Operations Manager

Insurance

### "Reetol Honest Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2024

I have been working with Reetol for 1 year now and the experience so far has been very good

Pros

the ease of filtering the exact data that i need

Cons

sometimes when the rows are more, it take time

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior Associate

Health, Wellness and Fitness

### "Positive Review - like integration, dont like speed"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

December 13, 2024

Positive! Just make the UX better and make it faster

Pros

Interfaces with salesforce and has a great product management dashboard

Cons

Its pretty slow and the UX isnt the best

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Adam S.

Marketing Manager

Retail

### "Retool for the win!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 13, 2024

Pros

Love being able to build in Retool without coding knowledge, and seamlessly leverage data from various sources.

Cons

Nothing to mention at this time. All positive so far far.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AY

Alice Y.

Marketing Manager

Leisure, Travel & Tourism

### "Retool is customizable and effective"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 11, 2024

Great experience, I haven't had any issues

Pros

Retool makes it easy for us to customize testing

Cons

No cons, it is very easy to set up and use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Anna C.

Product Specialist

Telecommunications

### "Great product for sales and customer service"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 10, 2024

It is easy to use and shows a good overview of customer's accounts. The one thing that could help improve the user experience is to have icons that explain what entails each field on the app.

Pros

it integrates with alot of custom fields to our sales process and gives a great detailed overview of the customer's journey.

Cons

I feel like some fields could be more detailed, for ex. what triggers actions to block certain user.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ME

MK E.

CEAO

Information Technology and Services

### "Why use any other tools when you can RETOOL!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 10, 2024

So far the team seems to enjoy Retool as we focus on cost savings and move away from redundant software. We like the freedom Retool provides and the quick integration of our systems

Pros

Efficiency, speed, and accuracy. We no longer spend countless hours building and rebuilding our internal system.

Cons

I haven't found any yet😊,

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RB

Remi B.

Lead Engineer

Health, Wellness and Fitness

### "Great to produce a complete internal dashboard/tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2024

Good experience, much better dashboard for our company.

Pros

We were using a google sheet with app script to track all our internal metrics, it was cumbersome and at the end not flexible at all. The separation between, connectors, data and layout is amazing in retool. I did a complete dashboard with ~10 datasources in 24h

Cons

I would love to have the ability to make paginated API call without JS function which need to be run manually.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Complexity and app script integration were not the right tool

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IM

Isaac M.

Solution Architect

Computer Software

### "The Perfect Blend of Low-Code Convenience and Developer Flexibility"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 10, 2024

My experience has been great coming from another low-code application development platform. I really appreciate the forum and discord for supporting my questions and resolving blockers. The platform is ahead of others with version control and customization.

Pros

The variety of components to build out a quick UI make for easy implementation that is modern and user friendly. Connecting to data and writing queries is seamless, and there is a good balance of abstraction but flexibility to write code when needed.

Cons

Manually implementing CRUD operations for each table. Having native actions already enabled on the table based on the source of data would be great and save time building.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/186115/Retool/reviews/)

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