# Driver Schedule Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Driver Schedule the right Scheduling solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/186124/Driver-Schedule/reviews

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Driver Schedule

4.8 (40)

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Last updated October 7th, 2025

# Reviews of Driver Schedule

Ease of use

4.6

Customer Service

4.9

## Showing most helpful reviews

Showing 1-25 of 40 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

David H.  
Test Manager II  
Automotive  
Used the software for: Less than 6 months

### "Driver Schedule Review"

October 22, 2019

4.0

Pros

We previously were using a google sheet and as we wanted to scale and needed a new product. DriverSchedule made very specific changes to work best for our operational needs. Driver Schedule makes it easy and efficient to schedule multiple vehicles with many drivers across numerous locations.

Cons

Some aspects can be confusing. It would be nice to have a training program built in.

Review Source

KMM

KALA MALLIK M.  
graduate research assistant  
Farming  
Used the software for: Less than 6 months

### "bes driving schedule to manage time and work."

July 11, 2021

5.0

I would say in one word the best driving schedule app I have ever used so far.

Pros

everything is stored and good time saving, scheduling often feels comfortable and easy to manage the routine tasks.

Cons

there is nothing least about it but it pops up sometimes even there is no activity going on in our schedule. Of course, it helped me to remind my schedule several times.

Review Source

SR

Santa R.  
Operations Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Average"

October 22, 2019

3.0

know what drivers work.

Pros

Drivers can put their availability in system.

Cons

Drivers don't have to put their availability in system. need to make easier access to document driver concerns.

Review Source

BK

Brittni K.  
Operations Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Time saver!"

May 15, 2019

5.0

We use Driver Schedule to help hold drivers responsible for their actions weather it be submitting a schedule wrong or refusing work, everything is documented. We have been able to show drivers that say they don't get work that their availability is below the company average and how often they refuse work that was offered.

Pros

I like the freedom Driver Schedule gives our driving staff over their schedules. The ability that drivers can log in as often as needed to change or update a schedule on their own without a call to the office that could get lost. The ease of using this system anywhere, anytime to see availability or log a refusal is key in today's world. The way the Driver Schedule team listens to the opinion and needs of their users to make adjustments to the software is amazing! They are great to work with on any support questions and quick to get it resolved.

Cons

I don't have anything bad to say about this product.

Review Source

BA

Brent A.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Brilliant Software"

May 15, 2019

5.0

I'll sum up my experience with Driver Schedule by saying this: I may barely notice it's there, but I know we couldn't live without it!

Pros

DriverSchedule features an intuitive and responsive layout that, in my opinion, delivers an above average user experience. Support is always available, cost is very reasonable and, perhaps most important of all, updates are made incrementally in a safe, meaningful and timely manner. Other industry software vendors should take note from Driver Schedule - when it comes to updates, the TIMING and SIZE of the iteration are just as important as the new features!!

Cons

Virtually nothing. I've always been a big fan. It's developed well and does everything it says it will without fail. My staff love it and it's become an irreplaceable part of our company's overall workflow.

Review Source

ET

Erin T.  
Chauffeur Time Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Schedule Management made easy!"

May 31, 2019

5.0

with 175 chauffeurs, it's a lot of vacation time, sick time, etc. This used to be handled via emails - that would get lost, overlooked or simply missed. There is no missing a request submitted with this program.

Pros

This software has been nothing but helpful to our company since we first began using it! We doubled in size, creating 175 chauffeurs to track scheduling, sick time, day off requests, etc. Since implementing this program, this task went from unmanageable to in check. Game changer for us - highly recommend!

Cons

There is really only one bad experience I had - an update came out that reset all non primary users to minimal levels of permissions - I am the power user of our group and the owner was out of town and thus could not reset my permissions. A quick email to CSR and it was taken care of immediately!

Review Source

JS

Jorge S.  
President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Drievr Schedule Review"

May 20, 2019

5.0

CSR listens to the end user and is very accommodating. When you request a feature that simply makes sense or the larger user base can benefit from, it's usually only weeks or a couple months before the feature is available. The product is always being enhanced and the support is very good.

Pros

Easy to use interface and feature rich. Support is great and product is always evolving.

Cons

I honestly cannot think of one. I would like integration with my dispatching software platform but that isn't a result of Driver Schedule's inability or unwillingness. It's the other software that is the probem.

Review Source

RP

Rick P.  
COO  
Consumer Services  
Used the software for: 2+ years

### "DriverSchedule.com review"

May 20, 2019

5.0

Practically every feature has improved how we documented things before. The best part is having all of this information in one place. Not one day will go by without me using this site.

Pros

Most would be tough since the site is a solution for many issues we we're having. However the one unique solution we were unable to find when looking at any other scheduling software is the training features.

Cons

Certain tasks require multiple window changes or pop ups. Repetitive clicks to get seemingly simple tasks complete can be a nuisance.

Review Source

SQ

Steve Q.  
President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Make your life easier"

May 16, 2019

5.0

Dispatch is calm, cool, collected and able to manage the exceptions instead of having to manage the staffing on every trip.

Pros

No more spreadsheets, no more begging for Chauffeurs to put in their times, no more begging people to work. It has streamlined our dispatch process, allowed us to look at staffing more strategically and has helped us immensely in our current growth surge.

Cons

Some of the time keeping filters are a little clunky

Review Source

VS

Vince S.  
Managing Member  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Saves Time"

May 22, 2019

5.0

We've become more efficient in our scheduling and dispatching department because of the time savings. We are also planning on utilizing it for our office staff and those HR functions.

Pros

It reduces the time spent by our full-time scheduler tracking down drivers to verify availability which needs to be known prior to actually doing the scheduling.

Cons

At this point, there really isn't anything we are having issues with - maybe adding the ability to sort by first name would be a little helpful in some situations.

Review Source

VL

Victoria L.  
HR Coordinator  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Irreplaceable "

October 7, 2019

5.0

Very user friendly and accommodating. Just incredible. Would recommend to everyone.

Pros

This has allowed for us to get rid of a whole lot of spreadsheets that used to be very confusing for all of the users involved. The clean user interface allows for ease of access to the information. We use it a lot for tracking employee's vacation time and availability.

Cons

Nothing bad at all. However we are waiting for the GPS feature :) All of my coworkers love it as well.

Review Source

VB

VBib B.  
President  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Impoved our scheduling and communication with employees"

May 22, 2019

5.0

Exceptional

Pros

Made scheduling a lot easier. Stream lined it. As the owner, I really appreciate it send out birthdays wishes and employee anniversary messages

Cons

Nothing I really would not change. If anything it has been a welcomed addition

Review Source

eC

eddie C.  
Operations Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Awesome"

October 22, 2019

5.0

This has allowed me to have more time for other things I needed to do. I no longer need to spend all week speaking with drivers one on one to get them scheduled.

Pros

How easy it is to use also how much support I got with making it work for our company.

Cons

At this time I do not have anything I do not like.

Review Source

RF

RENEE F.  
School bus driver  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Schedule "

November 17, 2019

4.0

It's good to keep track of who is working which areas and what times vechiles are on the road.

Pros

I like that it gives you access to you routes and know the hours you will be driving for the week.

Cons

There are times when its doesnt update changes fast enough.

Review Source

AC

Anne C.  
General Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Driver Schedule - Great Tool"

October 28, 2019

5.0

Pros

Its flexibility and customization with the licenses. I use this to keep track of driver's files and the paperwork that is required by DOT/PUC as well as our company. I can set expiration dates for when I need to pull a new MVR for a driver, etc.

Cons

The rendering is somewhat flaky on tablets and phones. In order to get to driver availability you have to get to it in a roundabout way because I am unable to click on Drivers "Availability".

Review Source

HP

Heather P.  
Office manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Satisfied but could have improvments"

May 31, 2019

4.0

Pros

I like that the office staff and chauffeur schedule and shifts are separated.

Cons

I do not like there is not an "Log Schedule Request" for office staff like there is for chauffeurs. It is hard to track if a office employee calls out sick for work or is late for work. As an admin, we would like to set the chauffeurs schedules via the admin log in instead of having to log into each individual chauffeurs account to update their schedule.

Review Source

CZ

Christina Z.  
Director of Affiliate Relations  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Great Product! "

May 31, 2019

5.0

Time is saved with driver communication. If a driver is on the schedule, he is working if we tell him he is. Having the rejections also helps with our reviews, writeups and future employment.

Pros

I love the ability to work with the available drivers based on their schedule through this site. No more guessing. It is easy for them to use, and easy for us to track. We can also use this for concierge staff hours and tracking, which will be helpful when we have multiple offices.

Cons

There were some bugs to fix, and some set up issues to get it working properly, but that is a given with any new product and software. I think it works well.

Review Source

ML

Michael L.  
President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Everything we needed and more !"

October 22, 2019

5.0

Fast response and easy to setup. I especially like how quickly they respond to questions.

Pros

I don't know how we lived without it. We used to use Spreadsheets and this makes things so easy. Also, love the APP !

Cons

We like everything about this software. Easy to use and easy to teach.

Reason for choosing Driver Schedule

It is made for a driver-based industry, the other programs are for retail and restaurants.

Review Source

HP

Homer P.  
Accountant  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Great Tool For Drivers"

May 15, 2019

5.0

Excellent Experience

Pros

It has eased the pain of trying to figure out when our drivers were available to work and also when they wanted vacation time. This software has alleviated all of those headaches. The drivers login and are able to let us know when they are available and when they want time off so that we can schedule our customers accordingly and accurately.

Cons

Once a time off request is approved, we cannot get it to indicate that it is approved and whether or not the time off requested is paid or unpaid. There may be something that we are just not doing correctly.

Review Source

JC

Jami C.  
Director of Operations  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Takes the challenge out of Scheduling! "

May 31, 2019

5.0

Working with the CSR and his team has been wonderful! Their overall support of this product and ease of use makes the overall cost priceless!

Pros

We love that we can determine availability, driver qualifications, and time off in one place. We also love the ability to offer continued training within one system allowing our team to use their down time within trips to complete mandatory training. Having that tied into their ability to provide availability based on completion, and pass fail makes monitoring this a breeze.

Cons

NOTHING! We love driver schedule! Its so convenient and easy to use!

Review Source

PK

Patrick K.  
General Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Biggest time saver - when used"

May 16, 2019

5.0

Great piece of software for a growing and progressing company to stay in touch with staff and chauffeurs

Pros

It keeps everyone's availability in one place - no more looking for emails about days off and

Cons

NOTHING - Anytime I can't use the program I call and they show me how to do what I need or they implement

Review Source

DJ

Deanna J.  
vice-president  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Perfect for our office "

May 15, 2019

5.0

We were looking for a scheduling system for our chauffeurs. This program has features that we do not utilize but that is our choice. One feature we were surprised by the usage is the vehicle issue module. We love that it sends emails to the fleet manager and allows us to track repair costs.

Pros

The ability to see our chauffeurs schedule and availability for the coming month

Cons

The format for accepting certain information. Sometimes, if I put a date in the wrong format I have to start all over

Review Source

MF

MIRANDA F.  
Human Resources  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Driver Schedule"

June 9, 2020

5.0

EXCELLENT!!!!!!

Pros

Easy to use. Can send out emails to all employee or certain groups. Track vehicle maintenance

Cons

I do not have dislikes with this product.

Review Source

LC

Laura C.  
VP of Operations  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "CLT/SC Express "

May 31, 2019

5.0

We truly like the time clock feature and having the chauffeurs and staff place time off requests in the system has been a great time saver for my managers. The overall ease of use has made this product a great addition to our offices.

Pros

The Driver Schedule software was easy to setup and very user friendly. Our staff and chauffeurs have not had any issues since we began to use it in our 3 locations. The time clock has been hassle free, a vast improvement from an online time clock we had used in the past.

Cons

I have no negative comments, from the purchase, training and use have been seamless.

Review Source

GM

Greg M.  
Regional Vice President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Does exactly what it says - easy to use and efficient"

October 22, 2019

5.0

Use to manage a group of over 175 drivers working a complex schedule. Provides visibility and significantly reduces the effort required to produce a schedule.

Pros

Easy to use configurable Flexible Efficient

Cons

No significant cons were identified.

Review Source

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