# Reflex Booking Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Reflex Booking the right Vacation Rental solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/186154/Reflex-Booking/reviews --- Reflex Booking 4.5 (8) [View alternatives](https://www.capterra.com/p/186154/Reflex-Booking/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Reflex Booking Ease of use 4.6 Customer Service 4.9 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use WA Wendy A. Manager Reservations Hospitality Used the software for: 1-2 years ### "Review Four Seasons Egmond" September 15, 2016 4.0 It's works very friendly and the customer support is helping very good. Also the customer who visit our homepage to book a accomodation are very happy that they can reserve online. Maybe for the future we want to use a online paying system but for now it's okay. Pros It helps me very easy to a have a look in a few minutes to see what is going on in our company in the bookings and also financial administration. Also the customer service is very helpfully and they help me quickly in every question. Cons When I look for a adress from a guest who visit us before, and I write the name falsch in the system than I cannot find it. For example I look for Family van de Berg, and it must be Family van den Berg than the system doesn't regonize it. It's only 1 letter that is spelled wrong and it seems like that we do have a guest with that name. It would be friendly-er when you see it immidiatley in the system. A directly mailing like a Newsletter to all our guests for example with a special discount. Review Source Response from Reflex Online September 15, 2016 Hi Wendy, thank you a lot for your rates and tips. We will keep you posted if we have beautiful new features in the future! Best Regards, Reflex Booking aG antoine G. Co-owner / partner Hospitality Used the software for: 2+ years ### "Reflex Holiday reservation" September 14, 2016 5.0 Very easy to use, failure free. Does everything you want from a reservation system. We use the system during the whole day for manual input, online sales and through XML connection. we sell directly to customers as well as to agents. For all purposes the system offers most, if not all, necessary support. Pros outstanding helpdesk! Very easy to use and fast system. Realtime XML connection with Booking.com Error free connection with a payment service provider Many standard statistics available Cons Pricing could use more functionality (commission % or discount %) or multiple rates that can be assign to an agent I'm still hoping for a connection with Expedia. Review Source Response from Reflex Online September 14, 2016 Hi Antoine, thank you for this outstanding review. We love it when our booking system really helps. Good luck with the Tent Lodges in America! Regards, Team Reflex Booking HG Henriette G. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Easy online system with a lot of features" September 14, 2016 4.0 It's an easy system to use. The customer support is always very helpfull and quick in answering questions. Pros That you can book in just 3 steps Review Source Response from Reflex Online September 14, 2016 Thanks for your wonderful review! We appreciate it a lot. Regards Team Reflex Booking TN Tessa N. Reservations Used the software for: ### "Clear to work with, many possibilities and very good costumer service" August 7, 2015 5.0 I am working with this programm for a year now and it is really easy to work with. The training for implementing the program is very focused on your personal needs and makes that you can quickly get used to the program and work with it. The costumer service is very good, they are experienced and solve any problem. I am happy to work with the program and would recommend it to everyone! Review Source Response from Reflex Online August 7, 2015 Tessa, thank you for reviewing our booking software. We wish you a lot of new bookings! Regards, the Reflex Booking team. HB Herman B. Director Used the software for: ### "Innovative and in a flexible way to use program, together with a motivated custumer service team" August 7, 2015 4.0 After starting with this program more than a year ago, we are very satisfy with the use off it: it's build up with understandable logic, flexible how we want to ""act" our input and for questions etc. there is the customer service, who knows a lot of the program and helps us, if needed, always back on track! Review Source Response from Reflex Online August 7, 2015 Thank you Herman, very nice to hear! FT Folkert T. Owner Used the software for: ### "Perfect program that fitts our needs easy to handle." August 10, 2015 4.0 planboard and reports give a good view on the daily occupation and work load! Review Source Response from Reflex Online August 10, 2015 Hi Folkert, Thank you for rating us! Hopefully the extra Reflex module for receiving automatic guest reviews will help you even further to maximize the occupation degree in the next years! Regards, Team Reflex Booking DB Denis B. Used the software for: ### "Very happy with this tool" September 27, 2016 5.0 We have been using this package for 4 years now. Very easy to use, lots of features, very good support. We can highly recommend Reflex. Review Source Response from Reflex Online September 28, 2016 Hi Denis, Great to hear! We hope to keep you as satisfied for the next years also. Best Regards, Team Reflex Booking JV Jeroen V. Manager Used the software for: ### "Very easy to use. Have lots of possibilities." August 7, 2015 5.0 The service is fast and very good. Answer within a hour. Review Source Response from Reflex Online August 10, 2015 Dear Jeroen, Thank you for your outstanding rating. We wish you lots of new Bookings at Eureka Vakantiehuisjes. 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