# ClearGage Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ClearGage the right Payment Processing solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/186206/ClearGage-Suite/reviews

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ClearGage

4.4 (21)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ClearGage

Ease of use

4.4

Customer Service

4.5

## Showing most helpful reviews

Showing 1-21 of 21 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Pradeep M.  
Physician Owner  
Medical Practice  
Used the software for: 2+ years

### "Excellent software to enhance billing protocols"

April 11, 2023

5.0

Overall great experience. Cleargage allows us efficiently manage billing functions of our office in a modern way. Patients can pay any balance if needed by texted/emailed links.

Pros

Integrates very well with drchrono. Allows our team to efficiently calculate amounts owed for insurance based medical services to which deductible/coinsurance applies. Excellent e-statement function that autoposts to patient account.

Cons

Some features were not intuitive to me like generating detailed report of transaction/billing fees that we pay to ClearGage.

Alternatives considered

[Collectly](https://www.capterra.com/p/174375/Collectly/)

Reason for choosing ClearGage

Cleargage seemed like a far better value than Collectly and I also really liked the ClearCalc feature of ClearGage that calculates amounts owed for deductible/coinsurance plans. Collectly did not offer a similar function.

Review Source

KG

Kristina G.  
Owner/Practitioner  
Medical Practice  
Used the software for: 2+ years

### "Patient Care Finanancing"

August 3, 2023

4.0

Have used them in a prior practice for 5 years. When started my new practice 8 years ago, it was one of the first services I set up for my new clinic. Don't know what I'd do without it!

Pros

It allows patients to concentrate more in their care and less on how they are going to afford it. Also makes it easier for me to collect without having to "hunt people down" with invoices, calls, etc, to pay for services with EFT. Patients are comfortable with an automatic payment that they can figure into their monthly budgets.

Cons

The wording on some of the financing pages can be hard to follow for patients. Also, on the last page, there is a line for signature for the patient and a witness, however there's not a place for date.

Reason for choosing ClearGage

No credit checks, easy financing, easy to use.

Review Source

GC

Gabriella C.  
Back Office Administrator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Cleargage is easy to use "

August 15, 2023

3.0

Personally I would rather go with a company that notifies us with changes to accounts such as suspensions

Pros

If you understand how to use cleargage it is easy to use

Cons

The system constantly suspends accounts and there is no way to change this

Review Source

CG

Crystal G.  
Owner/Physician  
Hospital & Health Care  
Used the software for: 2+ years

### "WOWCh"

August 11, 2023

4.0

Good

Pros

I like using subscription plans the most.

Cons

Using financial lending. The amount clients (us) have to write off is ridiculous.

Reason for choosing ClearGage

all in one product and was recommended by a colleague.

Review Source

Jodie S.  
chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Cleargage"

November 14, 2023

5.0

Over all we are happy with them I am not sure if their pricing is comparative to other systems as I haven't compared fees in a while.

Pros

It is a very functional payment processing system. It's relatively easy to use. It gets a little confusing if you are setting up payment plans at times, but with more use im sue it's easy.

Cons

No one ever reached out to us about staying pci compliant and what we needed to do regarding that or also about upgrading our readers against fraud.

Review Source

CH

Corrie H.  
Office Manager  
Medical Practice  
Used the software for: 1-2 years

### "Billing made easy"

August 8, 2023

5.0

Setting up automatic payments has been super helpful, allowing patients to set up payment plans has been a huge plus.

Pros

We use cleargage at our medical practice and the ability to seamlessly send invoices and take payment without having to open three other windows has been wonderful. Customer service is also usually very responsive and overall this has made our lives much easier!

Cons

Our patients often think the emails are spam, I'd like to have them look more professional in future.

Review Source

RT

Rachel T.  
Billing Manager  
Medical Practice  
Used the software for: 2+ years

### "Private Practice"

August 3, 2023

4.0

ClearGage has helped reduce small balance write offs.

Pros

Integration with our EMR/PM system, Aprima. Processes are automated and I don't have to remember to upload or import files. Payments are automatically posted.

Cons

Would like to be able to have multiple patients in the same payment plan. Currently each patient has to have their own payment plan so if a guarantor/responsible party has multiple children they could have 2 or more payment plans. We end up using the payment plan feature in our EMR/PM for this scenario. It would also be nice if we didn't have to reach out to support in order to have patient permanently removed from texting campaigns.

Review Source

KS

Kimberlie S.  
Billing Specialist  
Medical Practice  
Used the software for: 1-2 years

### "Provider chose this company"

August 3, 2023

5.0

running reports for payments, help track patient and insurance payments made on clear gage

Pros

Its easy to use, at your finger tips, makes it easy for patients to pay

Cons

it was easy to transition to our company and even helped by adding the patient portal

Reason for choosing ClearGage

\[sensitive content hidden\] suggested

Review Source

CM

Clint M.  
Chiropractor  
Medical Practice  
Used the software for: 2+ years

### "Credit processing thru 3rd party?"

August 11, 2023

3.0

Below average the last 2 years

Pros

It works, friendly support. Makes payment taking easy

Cons

never got a follow up about what ClearGage all provides. Talking about merchant services and how much I am getting charged for taking card payments. Not really happy but do not know who else I can go with that works with my EHR

Reason for choosing ClearGage

already was being used when purchased clinic

Review Source

SJ

Spence J.  
Ceo  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Wish they would make changes the customer needs"

August 8, 2023

2.0

Medium

Pros

I’m so grateful that they are incorporated with Billing Precision

Cons

We tell them we need some features of it changed, and they do nothing about it

Review Source

AS

Allison S.  
Chiropractor/Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Why go anywhere else"

August 16, 2023

5.0

Pros

Auto entered the payment to the patient account. No more missing a payment from lack of entry.

Cons

Lots of options, I haven’t taken the time to learn.

Review Source

MH

Michael H.  
President  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "It starts to add up."

August 3, 2023

5.0

The patients who can only pay $100 a month for 18 to 24 months eventually add up to a significant sum as they accumulate month to month. 8% percent to let them keep up with all this is well worth it.

Pros

set it and forget it, easy to set up - never touch it again

Cons

I've not found an easy report to determine my loss percentage. In other words if you give them for example 10 patients which owe a $1000 each you know that they can't possibly collect $10,000. Not easy to determine how much of the 10K is actually received.

Reason for choosing ClearGage

none

Review Source

JK

Josh K.  
Senior Leader of Enrollments  
Education Management  
Used the software for: 2+ years

### "Cleargage"

August 9, 2023

5.0

Pros

I like the ease of Cleargage. It’s really simple

Cons

There are sometimes it doesn’t integrate with salesforce

Review Source

DH

Dawn H.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Cleargage"

August 15, 2023

5.0

Pros

The integration with our practice management software was seamless.

Cons

I can't think of anything. It is easy to use.

Review Source

AU

Amy U.  
Office assistant manager  
Medical Practice  
Used the software for: 2+ years

### "Great Company"

August 3, 2023

4.0

Wonderful!!!

Pros

Easy to navigate and use. Very easy to explain and use

Cons

nothing at this time. never really had a problem that hasn't been resolved

Reason for choosing ClearGage

Pricing

Review Source

Arnold K.  
Développeur logiciel  
Wholesale  
Used the software for: Less than 6 months

### "Très bonne solution de facturation et de financement de soins aux patients"

August 20, 2023

4.0

Pros

D'une part sa facilité d'utilisation car il suffit de créer un compte, de choisir un plan de paiement et de confirmer la transaction et d'autres part sa flexibilité puisqu'on peut modifier le montant ou la durée des paiements selon ses besoins et sa situation financière.

Cons

Le manque de transparence sur les frais , la difficulté à annuler les contrats et le service client qui est souvent peu réactif.

Review Source

CO

Carrie O.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "ClearGage "

August 8, 2023

5.0

ClearGage has given our practice another options for our patients to pay thier bills over a period of time.

Pros

It is easy to set my patients up and start collecting.

Cons

Adding all my patient information into the system

Review Source

CP

Claudia P.  
Treatment Coordinator  
Medical Practice  
Used the software for: 2+ years

### "Great financing platform to use!"

August 8, 2023

5.0

ClearGage is such an easy company to work with.

Pros

The ability to edit the payment options.

Cons

the length of the monthly terms. It would be nice if the terms offered would be longer.

Reason for choosing ClearGage

We use both

Review Source

RO

Roxanne O.  
acct coord  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Simple to use"

August 3, 2023

5.0

Pros

Simple to use, the ability to download batch statements.

Cons

certain times of the day the service may be slow

Review Source

Mildre Mercedes V.  
Docente  
Higher Education  
Used the software for: Less than 6 months

### "Experiencia ClearGage"

August 24, 2023

5.0

Es un buen software para gestionar los pagos de los pacientes de manera eficiente y automatizada.

Pros

Es muy bueno para gestionar los pagos de los pacientes, automatizando todo el proceso.

Cons

Sería bueno que se pudieran tener varios pacientes en el mismo plan de pago.

Review Source

Raul G.  
Asesor  
Research  
Used the software for: Less than 6 months

### "Mi revisión de ClearGage"

August 19, 2023

5.0

Es una útil herramienta para hacer más eficientes las tareas y automatizar el sistema de pagos de los pacientes lo cual alivia la carga de trabajo

Pros

Me da la facilidad de configurar pagos en automático y que los pacientes configuren sus propios planes de pagos.

Cons

En ocasiones se torna el servicio un poco lento en ciertos momentos del día.

Review Source

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