# Guusto Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Guusto Software - reviews, pricing plans, popular comparisons to other Employee Recognition products and more. Source: https://www.capterra.com/p/186209/Guusto --- # Guusto Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Guusto ## What is Guusto? Guusto is a cloud and mobile-based employee recognition platform that helps organizations boost engagement, improve retention, and enhance performance across every team. Recognition can be sent through SMS, QR codes, printed cards, intranet, TV displays, or existing communication tools with no login required. Programs can start small and expand as the organization grows. Smart nudges, program insights, and first-line reward approvals make recognition effortless for managers. Every recognition sent helps support the One Drop Foundation, creating a meaningful impact for employees and communities while building a culture of appreciation. ## What is Guusto used for? [Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Recognitions Shortlist Best ease of use Best value for money Overall rating Based on 3,492 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Pros & cons Streamlined and intuitive experience Meaningful employee appreciation tools Cumbersome account and login process Starting price $150 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Customer Loyalty / 2025 - Employee Recognition / 2025 Our "Best of" badge program showcases products with the highest ratings... - Customer Loyalty / 2026 - Employee Recognition / 2026 Our "Best of" badge program showcases products with the highest ratings... - Customer Loyalty / 2026 - Employee Recognition / 2026 ## Guusto alternatives [4.8 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.9 (4,847)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (1,181)](https://www.capterra.com/p/147912/Motivosity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (214)](https://www.capterra.com/p/156177/WorkTango/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/186209/Guusto/alternatives/) ## Who uses Guusto? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 358 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 358 reviews Administrative 24% Administrative 24% Customer Services & Support 18% Health & Medical 9% Sales & Business Development 8% Others 40% Top industries Based on 358 reviews Insurance 28% Automotive 24% Health, Wellness and Fitness 18% Hospitality 15% Other 15% ## Pros and Cons Streamlined and intuitive experience 99% positive reviews out of 857 Most reviewers find ease of use essential, highlighting simple navigation, quick setup, and minimal steps for rewarding colleagues. Zannatul N innovation catalyst, 51 - 200 employees. "The platform streamlines the entire process, making it easy to acknowledge hard work without the usual administrative burden." Cumbersome account and login process 61% negative reviews out of 126 Some reviewers describe account and login as confusing, with frequent verifications, password issues, and inconsistent mobile access. Elisabeth G Engineer II, 51 - 200 employees. "I don't like that it prompts me to log in a bunch of times before i can redeem." Meaningful employee appreciation tools 100% positive reviews out of 197 Reviewers appreciate appreciation features that foster positive culture, motivate teams, and personalize rewards for various achievements. Gianni A Communication Manager, 201 - 500 employees. "Allow peer to peer recognition that foster culture of appreciation in our organization." Flexible, real-time recognition platform 99% positive reviews out of 177 Most reviewers describe recognition as immediate, customizable, and seamlessly integrated, boosting morale and reinforcing company values. Janice C Insurance Advisor, 1,001 - 5,000 employees. "It allows for instant recognition and praise of colleagues in your own words and you can personalize each Guusto recognition." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Rewards Catalog 4.8 (1,775) 65.69% of 1775 reviewers that rated this feature as important or highly important The Rewards Catalog gives you a vast selection of merchants and gift cards, allowing you to choose rewards that fit your needs. Reviewers appreciate the diversity, flexibility, and ability to split or combine rewards, though some want even more general options like Visa or Mastercard. eCards 4.8 (1,696) 63.21% of 1696 reviewers that rated this feature as important or highly important You get instant, digital recognition with eCards, redeemable from your phone without waiting for physical cards. Some reviewers find eCards convenient, eco-friendly, customizable, and ideal for remote teams, while appreciating the variety of vendors and immediate access to rewards. Employee Reward Programs 4.9 (1,688) 74.17% of 1688 reviewers that rated this feature as important or highly important Guusto offers you a flexible and personalized way to reward employees, letting them pick from a wide range of gift cards and merchants. Reviewers appreciate the meaningful recognition, easy redemption, and how it boosts motivation, engagement, and morale across diverse teams. Manager-to-Employee Recognition 4.9 (1,662) 65.46% of 1662 reviewers that rated this feature as important or highly important With this capability, managers can quickly recognize and reward employees, even outside formal bonus cycles. Reviewers indicate it strengthens morale, fosters team spirit, and makes appreciation feel timely and personal, especially with interactive notes and instant delivery. Peer-to-Peer Recognition 4.8 (1,516) 60.16% of 1516 reviewers that rated this feature as important or highly important Guusto helps you recognize colleagues in real time, encouraging teamwork and a positive culture. Users think peer-to-peer recognition boosts morale, lets employees reward each other easily, and creates a collaborative environment where everyone feels valued for their contributions. Recognition Tracking 4.8 (1,497) 59.72% of 1497 reviewers that rated this feature as important or highly important Track accrued recognition and rewards at an individual employee level Guusto 40 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Distribute awards to winners via prizes, coupons, giveaways, items, redemption codes, etc. Manage and monitor spending to align with the financial constraints or goals Communicate using direct chat or messages within the system Leave comments and notes on documents for others to view A report showing what actions customers perform Access previous interactions or concerns to maintain customer relationships Record customer information, purchase history, and other notes Add customized logos and colors to align with company branding Alter the layout and content of dashboards Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements You get instant, digital recognition with eCards, redeemable from your phone without waiting for physical cards. Some reviewers find eCards convenient, eco-friendly, customizable, and ideal for remote teams, while appreciating the variety of vendors and immediate access to rewards. Guusto offers you a flexible and personalized way to reward employees, letting them pick from a wide range of gift cards and merchants. Reviewers appreciate the meaningful recognition, easy redemption, and how it boosts motivation, engagement, and morale across diverse teams. Games or game-like elements to track progress and reward accomplishments Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Allows employees to set and manage work or career related goals Boards that use custom metrics to show how leading performers compare to other individuals/teams Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases With this capability, managers can quickly recognize and reward employees, even outside formal bonus cycles. Reviewers indicate it strengthens morale, fosters team spirit, and makes appreciation feel timely and personal, especially with interactive notes and instant delivery. Online gateway through which members can access/update personal information Access software remotely via mobile devices Manage and support multiple languages Formally proposing oneself or choosing someone as a candidate for a job, responsibility, or award Guusto helps you recognize colleagues in real time, encouraging teamwork and a positive culture. Users think peer-to-peer recognition boosts morale, lets employees reward each other easily, and creates a collaborative environment where everyone feels valued for their contributions. A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Streamlining repetitive tasks and activities through automated and predefined workflows Track accrued recognition and rewards at an individual employee level Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data The Rewards Catalog gives you a vast selection of merchants and gift cards, allowing you to choose rewards that fit your needs. Reviewers appreciate the diversity, flexibility, and ability to split or combine rewards, though some want even more general options like Visa or Mastercard. Strategize and implement rewards for returning customers, employees and other members Allow users to access multiple services after entering their login credentials once Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.9 (3,492) 4.9 Based on 3,492 reviews ## Pricing Value for money 4.9 (3129) Free Trial [View pricing plan details](https://www.capterra.com/p/186209/Guusto/pricing/) Lite $150.00 Flat Rate,Per Month It includes: - Send Rewards (Email, SMS) - Offline Print and QR Codes - 100+ Merchant Options - Mobile App - Multiple Languages - Automate Milestones and Birthdays - Bulk Rewards - Schedule Rewards - Prepaid Mastercard - Cancel Unclaimed Rewards - Automate Claim Periods - Custom Branding - Reports and Analytics - Non-Monetary Recognition Essential $4.80 Per User,Per Month It includes: - Up to 5 workspaces - HRIS integrations - Real-Time Social Feeds - Leaderboards - Automate Random Draws - Route to Manager for Delivery - Charity Donation - Manager Insights - Direct - Amazon Gift Cards Premium $6.00 Per User,Per Month It includes: - Single sign-on (SSO) - Unlimited Workspaces - Microsoft Teams Integration - Sharepoint Integration - TV / Kiosk Display - Global Rewards - Custom Reports - Dedicated Account Manager - Outlook Integration - Budget Automation - Approvals - Manager Insights - Indirect - Custom Data Fields - Custom Rewards - Swag Program - Custom Report Automation - Enhanced Budget Controls - API Value for money 4.9 (3,129) 4.9 Based on 3,129 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Gusto](https://www.capterra.com/p/131882/Gusto/)[ Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (3186) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (3,186) 4.9 Based on 3,186 reviews ## User reviews Overall rating 4.9 Based on 3,492 reviews Filter by rating 5(3298) 4(184) 3(8) 2(1) 1(1) Mentioned topic Sorted by most recent FS Fidel S. Personal Banker Banking ### "The Guusto way" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2026 My Experience has been great so far, no complaints. I like reading all the great rewards employees do recognize for! Pros Fun and Easy to use. Best part you are able to give employee recognition. Send rewards celebrate great work And Inspire performance and enrich the company culture Cons Well, I just got on the app of Guusto Don't have anything bad to say about the app. will revisit if have any issues, but I do doubt it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Rona S. Coordinator Accounting ### "Amazing! It's a great and easy way to use as a Employee recognition." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 11, 2026 I find the site very easy to use and it provides a lot of variety of merchandises. I like the fact that you have a time to use it and it does not expiry too soon. Pros Great way to use it as an Employee Recognition as small ways of thank you. Very easy to use as well. Cons Nothing, I love it I can't say there's anything I dislike about it. I cannot think of anything negative that I've experience at the moment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tytianna M. Telephone Interviewer Market Research ### "Keep up the good work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2026 I like the way Guusto, is overall put together, when my supervisors, recognize me, fkr my work and effort, ots sent to me, so I can see it.. Pros What I like the most a about Guusto, is the way, the shine the spot light, on others, for there hard work, the hard work of others dont go unnoticed and I love it . Cons Personally, I don't have any cons, a out Guusto, I really enjoy the app, I really like the way its points out the positive in people.. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Karanpreet S. Millwright Food Production ### "Positive Sight" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2026 The platform is easy to navigate, rewards are simple to send and redeem, and it makes employee appreciation feel more meaningful. Pros It is a great platform for employee recognition and rewards. The interface is simple, user-friendly, and makes sending gifts quick and convenient. Cons Not unable to redeem it after a month. Sometimes I have to sign in again and again.However, the overall experience was still smooth Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Guest Experience Expert Hospitality ### "Guusto Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2026 I had a great experience using Guusto. The platform is incredibly easy to use, and receiving a gift felt instant and thoughtful. I really appreciated the flexibility to choose from different retailers instead of being limited to just one option, which made the reward feel more personal. The redemption process was smooth, quick, and worked perfectly on my phone. Everything was clear and straightforward, and the overall experience felt modern and convenient. It’s a great way for companies to recognize employees or clients in a meaningful way. Overall, Guusto makes gifting simple, flexible, and genuinely enjoyable — I would definitely recommend it. Pros The benefit of having a variety of vendors to choose from, giving me more flexibility with how I use my gift card. Cons Excludes certain gift cards that I would like to have - Ikea, Westjet, and Marriott are some of the vendors I would like to have as a reward. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Saidith H. Human resources coordinator Food Production ### "Perfect app to send gifts to others " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2026 If you want to have an extremely easy way to reward your employees, Gusto has several options and good options to redeem the gift cards Pros This app is perfect for small or big companies in order to send gifts or rewards to their employees for their hard work. Cons I do no have any bad experience with gusto, everything has been so good, We use this app every month Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Anthony C. Law Clerk, Trademarks Law Practice ### "Flexible Gift card options make funding easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2026 Guusto is very flexible and easy to use and is a great way to use your employment rewards that you receive. Pros I like the options available for where I can put my funds, even the feature of combining multiple gift amounts into one. The gift card choices are also vast and cover many necessary areas that most people shop at on a daily basis. Cons The only confusion I get is that when I select an amount sometimes cards are not available for that amount. Which means I have to go search the card and find out the minimum and maximum amount they accept. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM John M. ITM Teller Banking ### "Mucho Guusto " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2026 10/10. I started using it when I first got hired, and it has been wonderful. It is frequently used in my department. Pros I loved their rewards and service! They are very responsive, is super easy to use, and has an amazing user interface Cons Nothing everything about Guusto is great. No complaints! Once again it is easy to use and super fun! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Commercial Account Manager Insurance ### "Easy and convenient way to send a gift card" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2026 I've been using Guusto for sending and receiving gift cards; it's so easy to use - Employees love it. Pros Super easy platform to use. Excellent way to send a gift card to an Employee to recognize an effort Cons Guusto is easy to use and most of all hundreds of merchants to choose from; I've never encountered an issue redeeming - Very reliable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Don S. Safety Electrical/Electronic Manufacturing ### "First time user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2026 Pros Ease of use. I also like being able to reward people for their hard work . I also like how other employees can see it Cons nothing so far. I have only been using it for a month. I’m sure as I use it more I may have some additional suggestions Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/186209/Guusto/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)