# Page 10 | Guusto Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Guusto the right Employee Recognition solution for you? Explore 3429 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/186209/Guusto/reviews

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Guusto

4.9 (3429)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 10 - Reviews of Guusto

## Showing most helpful reviews

Showing 226-250 of 3429 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LH

Lucy H.  
Care coordinator  
Medical Devices  
Used the software for: Less than 6 months

### "Satisfactory"

December 3, 2025

5.0

very easy to navigate. Very easy to make my purchase through the portal. the website was fun to navigate as well.

Pros

Ease of use was very appealing I found no bugs the employee recognition program to be very rewarding.

Cons

I have nothing but good things to say about the guusto rewards, it's nice that this is offered to us it lets us know we are doing our jobs well.

Review Source

MN

Mariel N.  
Assistant Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great experience "

January 1, 2026

5.0

Extremely easy to use. Was able to use some of the amount first and then go back later and finish redeeming at a later date.

Pros

Ease of use to redeem the rewards. Good variety of merchants. Able to split rewards into several merchants.

Cons

I was disappointed that a partícular merchant that I was looking for to get pet food was not available.

Review Source

TR

Tanaya R.  
Executive Assistant  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Easy & Fun To Work With!"

June 18, 2025

5.0

I have had a pleasant experience getting to know and use the site. Anything I may have a question with or don't understand there is a quick way to find a resolution.

Pros

I love how easy it is to use and the customer service is amazing! There is a wide variety of merchants to choose from. Definitely something for everyone!

Cons

I have had issues with adding funds to my account. The first time it happened to be the company that processes transactions for Guusto. The second time it was my bank. I do not believe this is Guusto's fault. My bank said it shows charges are from Canada which may raise flags. However, customer service has been so helpful both of these times. I just know third time is the charm!

Alternatives considered

[Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/)

Reason for choosing Guusto

The merchant options appeared to be better and the price was less.

Review Source

BP

Barbara P.  
Housekeeping  
Environmental Services  
Used the software for: 1-2 years

### "Guusto best place to purchase gift cards"

September 21, 2025

5.0

I'm really satisfied with guusto and there gift card options and th here customer services is the best

Pros

It's so easy to use and so many gift cards to choose from and customer services is really helpful if you need help

Cons

That once i sign into the app i have to resign in when it takes me online to check my gift cards other than that no issues

Review Source

SW

Sarah W.  
Digital Marketing Consultant  
Marketing and Advertising  
Used the software for: 1-2 years

### "I love Gift Cards!"

June 19, 2025

5.0

Everything is the way it is expected. Each gift card is self explanatory on how to claim a gift and then mark it claimed.

Pros

The ease of use both in giving and receiving gift cards. And they have a great selection of gift cards to choose from.

Cons

I have nothing bad to say about the software. I just think that they should continue to add more and more selections.

Review Source

mZ

muhammad Z.  
general manager  
Automotive  
Used the software for: Less than 6 months

### "happy customer"

March 3, 2026

5.0

best value for money and its very easy to use. the customer service is great too. definitely recommended

Pros

Guusto was very easy to use. it is easy to combine and share with others. i have had many e-gifts bought with Guusto

Cons

everything was great there is no complaints. they know what they are doing and i highly recommend them

Review Source

CA

Carlos A.  
Electrician  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "You won’t go wrong with guusto "

October 13, 2025

5.0

Pros

I like how easy it is to give to your employees and how everyone is able to see it also how easy is to order and get it delivered.

Cons

I guess one thing that I didn’t like it’s that you can’t cash out that your only able to do gift cards

Review Source

TM

Terrie M.  
Director of Human Resource  
Entertainment  
Used the software for: 1-2 years

### "Great Product "

March 24, 2025

5.0

Each time I need to contact Guusto with a question or request, I get a reply within minutes. This is helpful as we send gift cards daily within our company.

Pros

Great Customer Service and easy to use application

Cons

There are no features that we don't like about the Guusto application. It is easy to use.

Review Source

MS

Mai S.  
Office Manager  
Hospitality  
Used the software for: 2+ years

### "Easy, quick and convenient!"

July 16, 2025

5.0

Awesome! It's such a breeze to use, and staff appreciation has never been easier to do! Staff love having the option to choose the gift card to get - tailored to what they need or want.

Pros

It's so convenient and easy to use! There is a wide variety of gift card options from dining to shopping to travel!

Cons

It would have been nicer if there's more pet store gift card options. Pet-parents would appreciate this very much.

Review Source

MHS

Mohammed Hareez S.  
Customer support representative  
Financial Services  
Used the software for: 1-2 years

### "Guusto Review"

May 30, 2025

5.0

My overall experienced with guusto most wonderful as it makes redeeming my gift cards with hassle free

Pros

The most i like about guusto is its easy to redeem and and the easy of use, This is the best redeeming platform

Cons

the least I like about guusto is there is no that much merchants like there is very less partnered merchants to redeem

Review Source

KB

Kerry B.  
Housekeeper  
Accounting  
Used the software for: 1-2 years

### "Gusto is the best "

September 2, 2025

5.0

Awsome thing very helpful to treat my employees with a little treat that can just be sent to their phone

Pros

It was quick and easy to use and it was laid out on how to do things. Definitely don’t give you a go around

Cons

The prepaid cards want go on Apple Pay their is very little options with a low amount of money easier to get prepaid cards

Review Source

NS

Natalie S.  
Coordinator  
Education Management  
Used the software for: Less than 6 months

### "Great Experience!"

November 25, 2025

5.0

It was great! Great customer service and super easy interface. I would use it again! Very simple for employees!

Pros

Guusto is super easy friendly! Simple, clear and easy to follow! It worked perfectly for sending and redeeming rewards! I would use it again and again!

Cons

There was nothing that I did not like. I found the messaging and instructions super easy to follow and would recommend for anyone!

Review Source

ED

Eryn D.  
Patient Care  
Hospital & Health Care  
Used the software for: 6-12 months

### "Don’t judge it; Get the hang of it. "

June 12, 2025

5.0

it’s been great overall when you get the hang of it. just gotta figure it out. it truly is the best way to rewards i feel like in 2025

Pros

the easy flow it gives from manger to employee. really makes reward giving so much easier this way!!

Cons

it’s a little hard to navigate how to use the gift at first!! I had to google it to figure it out!!!

Review Source

SS

Stewart S.  
Maintenance team lead  
Real Estate  
Used the software for: 1-2 years

### "great overall satisfation."

February 11, 2026

5.0

My overall experience has been great great with the format from receiving and also giving to my staff.

Pros

i can give a little something for good work, recognizing a job well done or for going that bit extra.

Cons

i have no feelings about disliking the program i believe the program is good for boosting peoples morale.

Review Source

OL

Oli L.  
Manager  
Financial Services  
Used the software for: I used a free trial

### "Best recognition platform"

July 4, 2025

5.0

Guusto is a very user friendly and fun to use Recognition platform and the support were very easy to reach out and very helpful.

Pros

I like the way that Guusto allows us to have monitor claim & unclaimed gifts and that we that any unclaimed gifts can be credited to our account.

Cons

The thin that I like the least with Guusto is that Recipient still need to create account to claim gift

Switched from

[EverythingBenefits](https://www.capterra.com/p/223608/EverythingBenefits/)

Guusto is easier to use and allows gift monitoring

Review Source

PR

Pat R.  
Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Thank you GUUSTO! "

March 7, 2025

5.0

Love giving and receiving! The variety of options is great, and they actually work in driving results!

Pros

My Team loves them and asks for them. I also love to receive them- but not often enough!

Cons

Hard to keep track of how many I send out- internal problem not Guusto issue!

Review Source

KO

Kenneth O.  
Inbound Sales  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Guusto Rocks"

November 17, 2025

5.0

Very eaasy to use, and such a benefit tool in the workplace community. Staying motivated to do good in work, and getting fun rewards from it is a plus.

Pros

The user friendly interface. Using Guusto is super easy and anyone can figure out how it works. Redeeming rewards has never been so easy.

Cons

Nothing to not like. As of now, I have not run into any issues that caused me to dislike Guusto. A++++

Review Source

AJ

Anmol J.  
IT Analyst  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "A great platform to recognize the fellow professionals"

December 9, 2024

5.0

I have a positive experience with Guusto so far, and a platform where you recognize your fellow professionals and reward them using a variety of gift card options.

Pros

Great platform to recognize and reward employee's hard work

Cons

All good, keep it up, nothing as such I dislike about it.

Review Source

LR

LaTroya R.  
Lead Pharmacy Technician  
Individual & Family Services  
Used the software for: Less than 6 months

### "Great Site to use to build team moral!!!"

December 13, 2024

5.0

I had a great experience so far with Guusto as compared to other sites.

Pros

I liked the most that Guusto was definitely user friendly!!

Cons

I personally have not found any thing that I least like about Guusto yet??

Review Source

BP

BRIAN P.  
Director  
Food & Beverages  
Used the software for: 1-2 years

### "Guusto is an excellent service"

March 30, 2026

5.0

I had a great overall experience with Guusto, and it provides employee recognition and motivations...

Pros

I liked that it was easy to navigate and is much better than utilizing physical gift cards, which often get misplaved

Cons

There is not much that I did not enjoy about Guusto, but i suppose someone who is not familiar at all with technology might prefer physical cards

Review Source

NL

Natalia L.  
Laundry attendant  
Events Services  
Used the software for: 1-2 years

### "Effortless Gifting with Maximum Flexibility"

October 10, 2025

5.0

My experience with Guusto has been overwhelmingly positive. The platform is intuitive and easy to use, making it simple to send and receive rewards.

Pros

Ease of use, no fees for recipients, and instant delivery — all of which made the gifting process smooth, efficient, and rewarding for everyone involved.

Cons

While the platform is exceptionally user-friendly and efficient, enhancing the visibility of remaining balances on partially used gift cards would make the experience even more seamless. It’s a small improvement that could add even more clarity and convenience for users.

Review Source

PS

Phoebe S.  
Sales Connoisseur  
Food & Beverages  
Used the software for: Less than 6 months

### "Employee Recognition Rocks!"

March 30, 2026

5.0

Overall, my experience with Guusto has been very positive. It is an excellent tool for facilitating care for one another, and improving morale.

Pros

I like the employee recognition features the most. They have helped me foster and strengthen my relationships with my colleagues, raised my motivation levels, and provided me with an incentive to be a better team player.

Cons

My only problem with Guusto is its user interface. It is easy to navigate, but I would love it if I could reply to the messages that my colleague have sent me.

Review Source

GS

Garth S.  
CCR  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Mucho Guusto"

March 5, 2025

5.0

Good overall experience. No trouble redeeming reward certificates from any of the retailers I have gone to thus far.

Pros

I like that it is easy for my employer to offer incentive rewards, so that motivates them to do it more often. Have to like that.

Cons

My employer has not selected the Guusto open credit card option, so I have to choose reward redemptions from the list of Guusto partner businesses. That list contains more down-East retailers, so I would like more redemption flexibility.

Review Source

VB

Vicki B.  
Supervisor  
Food Production  
Used the software for: 1-2 years

### "Easy use of Gusto "

March 3, 2025

5.0

I have received several gift cards through gusto and they have always been easy to receive and use. There is also many places you can use your gift cards. I always choose amazon

Pros

How easy it was to use and the fact there is many online stores you can use your gift at

Cons

Nothing I overall enjoy the experience using the service it offered

Review Source

dG

drita G.  
account manager  
Telecommunications  
Used the software for: 6-12 months

### "Guusto is the best! "

December 9, 2025

5.0

very easy to use make an acocunt and naviagte and i enjoy all of the retilers provided and splitting them up if i need to

Pros

it is very easy to use and navigate and combine prizes and many reailters to choose from making it worht it

Cons

i find that once i combined all the guusto cards it was hard to tell when the card would expire since they were from different events

Review Source

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