# Page 11 | Guusto Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Guusto the right Employee Recognition solution for you? Explore 3429 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/186209/Guusto/reviews

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Guusto

4.9 (3429)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 11 - Reviews of Guusto

## Showing most helpful reviews

Showing 251-275 of 3429 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Karen L.  
Business Intelligence  
Financial Services  
Used the software for: 6-12 months

### "Makes it easy for busy Managers to recognize employees and partners"

January 6, 2025

5.0

It completely eliminates the need for me to go buy a gift card and then submit an expense report. My budget is automatically allocated to the system each month and the system keeps track of what I've used/remaining. I've actually noticed that more Leaders are inclined to proactively send out recognition messages or gifts because the tool is so handy. Anything that makes it easier for Leaders to recognize their employees or business partners is a great tool in my book! Recognition is often missed, but so important.

Pros

Really like how easy and efficient the system is to use. I can easily send multiple gifts at once, while still being able to personalize each message. The dashboard is great, and I like that I can scroll through other people's notes of recognition to help me stay informed about what's going on in the office and who are champions are in each business unit.

Cons

Ok, this is a small thing and maybe specific to my firm, but I really wish this was available via SSO.

Review Source

JH

Jennifer H.  
Administrator  
Legal Services  
Used the software for: Less than 6 months

### "Great program!"

January 27, 2026

5.0

My overall experience is great with Guusto. I especially like that for every gift sent through the website, clean drinking water is provided.

Pros

Guusto is a great program as it allows you to choose from a ton of merchants in order to donate your rewards to charity if you choose.

Cons

The initial amount is a little bit high. There are also a bunch of email notifications that come in which is a bit excessive.

Review Source

Margaret M.  
Chief People and Experience Officer  
Computer Software  
Used the software for: 2+ years

### ""Guusto: The Perfect Solution for Consistent Employee Recognition in a Hybrid Workplace"

August 20, 2024

5.0

We've been using Guusto at our company for over three years now, and it has become an integral part of our employee recognition program. The platform is incredibly flexible and easy to use, making it simple to send gift cards for birthdays, anniversaries, and other milestones. Our employees love it because they can choose from a wide variety of retailers to redeem their funds, ensuring that their rewards are always meaningful and personalized. Guusto has truly enhanced our ability to recognize and celebrate our team's contributions in a way that resonates with everyone

Pros

Guusto solves the challenge of celebrating and recognizing employees in a hybrid work environment by providing a flexible and consistent platform. As a hybrid company, it's crucial for us to ensure that all employees, whether they are working remotely or in the office, feel equally valued and appreciated. Guusto allows us to easily send digital gift cards to employees for various milestones, ensuring that everyone receives the same level of recognition, no matter where they are located. This consistency in recognition fosters a strong sense of inclusion and appreciation across our entire team, enhancing employee morale and engagement.

Cons

Overall this is a great platform that we love to use. It would be great if there were more retailers to choose from but the current list is really good.

Review Source

DS

Donna S.  
Hearing Care Coodinator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Guusto is easy as 123."

February 3, 2025

5.0

I had never heard of Guusto until I started working for AudioNova and it's the best. It's user friendly and it's a piece of cake to use.

Pros

Guusto is effortless to use and it's easy to add all gifts into one gift, so you can see how much you have.

Cons

Nothing, it's too easy to use. If someone is having an issue using Guusto, they may want to take their meds.

Review Source

NB

Nyasha B.  
Account Receivable  
Law Practice  
Used the software for: 1-2 years

### "Simple, Fast, and Effective Recognition Tool"

May 5, 2025

5.0

My overall experience has been positive. Guusto makes it easy to recognize team members instantly and meaningfully. The customer support is responsive, and the dashboard gives great insights into usage and impact.

Pros

I really liked how easy and quick it was to send and redeem gift cards. The platform is user-friendly, and I appreciated the wide range of merchant options available. It made employee recognition seamless and thoughtful.

Cons

A bit more variety in certain regions would be helpful. I found that the selection of merchants was limited in some areas, which made it hard to redeem rewards locally.

Review Source

BS

Brandon S.  
Broker  
Insurance  
Used the software for: 1-2 years

### "My Guusto review"

October 23, 2025

5.0

It is a easy to use reward system and I enjoy using it. I like that I send the gift cards directly to friends and family once I have earned them.

Pros

I like that I have a lot of options to choose from as a reward for hard work at my company. It is very easy to use.

Cons

Guusto primarily focuses on users in Canada and the US, which limits gift options for international users.

Review Source

AS

Aleksander S.  
Assistant Manager  
Entertainment  
Used the software for: 6-12 months

### "Simple and Effective Employee Recognition"

December 18, 2025

5.0

It has been enjoyable and simple to use. Giving the redeemer the choice from the wide selection of retailers in a huge bonus and makes a big part of it easier.

Pros

It makes rewarding team members incredibly easy. I can give out Guusto rewards in real time, helping to boost moral and results.

Cons

There are no major issues that I have come across. The interface is straightforward, perhaps with some more use I would have some ideas for improvements.

Review Source

PP

Prassanna P.  
Analyst  
Automotive  
Used the software for: 6-12 months

### "I love Guusto! Get an agreement with Grocery Stores!"

January 29, 2025

5.0

Great! I was fortunate to receive a rather large gift on Guusto and am excited to spend it on many different items from many different stores.

Pros

I like that that Guusto has a large variety of options from me to choose from but my actual favourite thing is that I can allocate certain amounts of my balance to various shops so I'm not forced to spend all the money in one place.

Cons

Maybe an easier UI in which I can more easily navigate through the entire list of stores available instead of clicking to view more. If you had them in a grid format like most online shopping sites it'd be easier to digest and native to majority of users anyways.

Review Source

LW

Levin W.  
Cashier  
Food & Beverages  
Used the software for: 6-12 months

### "Guusto 10 stars "

February 17, 2026

5.0

10 stars great experience my overall experience was good no complaints at all u can shop online and purchase things

Pros

Great for employees the value of the gift cards are reasonable no issues using it it is so easy to use these cards and they are for major companies I love them

Cons

I like everything about guusto it nothing is wrong with the gift cards I actually had no problems using them

Review Source

Ahsan M.  
System admin  
Maritime  
Used the software for: Less than 6 months

### "Excellent app!"

January 15, 2026

5.0

Overall, the thoughtful UI design and user-friendly approach make this app reliable, enjoyable, and suitable for users of all experience levels.

Pros

The layout feels well organized and logical, making navigation simple even for first-time users and also there is no unnecessary clutter

Cons

Don't have much to complain. 1 suggestion is to probably add more merchants to the list if possible.

Review Source

RH

Raylon H.  
Client Experience Coordinator  
Environmental Services  
Used the software for: 2+ years

### "Great Platform "

February 14, 2025

5.0

Guusto has been a great overall experience.

Pros

Guusto is a great platform for integrating and adopting a successful, trackable, and manageable way to incentivize and recognize your work force.

Cons

I have not experienced any cons to utilizing Guusto personally

Review Source

DW

DUSHAWN W.  
peer counselor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Peer counselor"

August 6, 2025

5.0

nice work we all could use a bit more focus on the underserved community as a whole we can be better stewards to our brothers and sisters

Pros

it allows you to stay connected and keep your ear to the pulse of the company I'm happy to be able to boost morale in the workplace as much as possible and recognize my teammates hard work and dedication to the Mental health field.

Cons

the lack of the diligent rewards program that would honor the small guy. and his dedication to the company.

Review Source

FF

Fallon F.  
Program Manager  
Mental Health Care  
Used the software for: 6-12 months

### "Guusto Helps with Boosting Team Morale"

August 14, 2025

5.0

I enjoy using Guusto for employee recognition and I expect that I will continue to use it in the future.

Pros

Guusto gives our agency the opportunity to recognize our team members agency wide. It also helps boost team morale.

Cons

There is nothing negative I can say about Guusto at this time. I will provide feedback in the future, if need be.

Review Source

ES

Elizabeth S.  
Quality Assurance Coordinator II  
Pharmaceuticals  
Used the software for: 1-2 years

### "Guusto Review"

July 21, 2025

5.0

Overall I have had a pleasant experience with Guusto. I have received gift cards that I can and do use like Amazon and Target. They had a nice selection to pick from.

Pros

Guusto has an easy to use interface that allows you to see shout outs to others, send shout outs, and redeem in very convenient way.

Cons

I did not expect to have to pay taxes on the gift cards at the end of the year which was a bit of a let down for receiving a reward for going above and beyond.

Review Source

PM

Patricia M.  
CCR  
Financial Services  
Used the software for: 6-12 months

### "Good use of receiving gifts "

November 14, 2025

5.0

Very satisfying with the use and style of the website nothing bad only some minor things here and there

Pros

Easy To use Different stores available Always you to combine your prizes if you want too, very simple and easy

Cons

Asking for verification each time option to do sms would be easier, sometimes there’s a bug with Walmart gift cards

Review Source

MP

Maryam P.  
Supervisor  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Guusto is the best gift"

December 19, 2024

5.0

I'm very happy that we have Guusto option in our company to distribute the happiness among our colleagues.

Pros

It's user friendly and it brings happiness to the receiver of the gift card.

Cons

There is nothing specifically that I don't like about Guusto but maybe it would be great to add more Canadian merchandise like Lululemon.

Review Source

JD

Jensen D.  
Dual rate poker supervisor  
Entertainment  
Used the software for: Less than 6 months

### "Great way to be noticed"

March 26, 2025

5.0

Concept of the app is great. But missing the notification area is a must.

Pros

Everyone sees your recognition for your little acts you do that make a big impact.

Cons

The interface is okay, navigation for making a shout-out could be better. There should be a notification bell that allows you to see what you've missed or haven't seen yet.

Review Source

TR

Teona R.  
Account Manager  
Computer & Network Security  
Used the software for: 2+ years

### "Excellent experience "

November 8, 2024

5.0

Excellent experience! I recently used this platform and was genuinely impressed with its variety of vendors. No matter what you're looking for, it seems like there's always a great selection to choose from. The platform itself is very user-friendly, with an intuitive design that makes it easy to navigate even if you're not particularly tech-savvy. Overall, it's a convenient and efficient solution for finding high-quality vendors quickly. Highly recommended for anyone looking for a smooth and hassle-free experience!

Pros

I recently used this platform and was genuinely impressed with its variety of vendors. No matter what you're looking for, it seems like there's always a great selection to choose from. The platform itself is very user-friendly, with an intuitive design that makes it easy to navigate even if you're not particularly tech-savvy. Overall, it's a convenient and efficient solution for finding high-quality vendors quickly. Highly recommended for anyone looking for a smooth and hassle-free experience!

Cons

Limited Global Reach: Guusto could expand its vendor network to better support international teams, making it more useful for global companies.

Review Source

LR

Laine R.  
Data Manager  
Computer Software  
Used the software for: 1-2 years

### "Nice way to send shout outs to team mates"

November 22, 2024

5.0

It's been surprisingly nice to use, I probably could send notes out for more acknowledgments to team members, but busy is as busy does.

Pros

It's easy to send a note or shout out for team mates.

Cons

At first was a little difficult figuring out how to navigate and use the guusto $, but once I figured it out it wasn't so bad.

Review Source

KK

Keehan K.  
Group Service Representative  
Insurance  
Used the software for: 1-2 years

### "Group Service Representative"

July 8, 2025

5.0

Its been great, I only use the service a few times a year when I receive a gift card for a milestone or achievement with the company

Pros

Being able to redeem the gift card balances at the vendors of my choosing and having it be as seamless as possible.

Cons

Sometimes it can be very limiting with the number of vendors that are offered however I only ever redeem amazon funds.

Review Source

nM

neha M.  
People and Talent Specialist  
Human Resources  
Used the software for: 6-12 months

### "Empower your leaders to reward any employee! Easy to track and manage finances!"

October 16, 2025

5.0

Amazing customer support team for whenever you need help to do something or fetch data or reports. They provide support right away, very clear instructions and also follow up with you after.

Pros

Ability to send appreciation/ shoutouts/ trackable gift cards/ giving leaders the authority and resources to reward employees at all levels

Cons

Not checking in with companies that are using Guusto for over a year for a reboot, or checking in to see if they need to do more to use all the functions of Guusto properly.

Review Source

mB

milagro B.  
AP clerk  
Oil & Energy  
Used the software for: 1-2 years

### "Comfortable "

April 15, 2025

5.0

awesome, a lot of option and easy to use

Pros

I like the variety of the gift card and environmental option no more paper no more plastic

Cons

I like all no issues at all to use guusto gift Cards

Review Source

KP

Katrina P.  
IT Analyst  
Information Technology and Services  
Used the software for: Less than 6 months

### "Guusto on Capterra"

October 21, 2025

5.0

I had a good experience using this website, it had lots of different features and options. It was very easy to navigate as well.

Pros

The variety of options that the site had and the easy to navigate user interface. I also liked the features for employee recognition.

Cons

I did not have anything I did not like. Everything on the website was great and they made it user friendly.

Review Source

CS

Candace S.  
CSR  
Oil & Energy  
Used the software for: 2+ years

### "Best app for Gift Cards."

May 26, 2025

5.0

The overall experience is great, always easy really user friendly. I have yet to hear anyone at the office complain about this service.

Pros

The ease of access. From start to finish, Guusto is so easy to get your gift cards quickly. And to make it even better, there are so many options to choose from.

Cons

I'm honestly not sure there is anything I can complain about at this time. While there are lots of options to choose from, I guess there could always be more.

Review Source

George A.  
QA Eng.  
Semiconductors  
Used the software for: 2+ years

### "Guusto - 5 stars "

February 10, 2025

5.0

Excellent place to keep track of corporate gift cards, protect them from expiration, with ability to combine several cards into one

Pros

Wide selection of merchants and easy user interface

Cons

it would be nice to extend merchant selection even more, for instance, by adding ebay

Review Source

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