# Page 16 | Guusto Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is Guusto the right Employee Recognition solution for you? Explore 3473 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/186209/Guusto/reviews

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Guusto

4.9 (3473)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 9th, 2026

# Page 16 - Reviews of Guusto

## Showing most helpful reviews

Showing 376-400 of 3473 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JH

Jacky H.  
Customer Success Representative  
Professional Training & Coaching  
Used the software for: 2+ years

### "The gift of multiple gifts"

November 18, 2024

5.0

Easy to use and the customer support is quick to respond. Have used the support a few times.

Pros

Have lots of vendors to redeem for gift cards as well as can redeem for multiple types of cards.

Cons

One vendor I use lots (PSN) is not one of them. I can still get this by going through Mastercard gift card and getting a PSN one but would be nice to have PSN as a vendor.

Review Source

LL

Laura L.  
Leasing Specialist  
Real Estate  
Used the software for: 6-12 months

### "Offers a Great Selection of Merchants!"

June 18, 2025

5.0

I’ve had a great experience using this platform over the past year! Redeeming gift cards is quick and easy, and there’s a wide selection of merchants to choose from.

Pros

I’ve had a great experience using this platform over the past year. It’s user-friendly, reliable, and makes the entire gift card redemption process quick and hassle-free.

Cons

I wish there was not a specific dollar amount required to redeem a gift card with certain merchants.

Review Source

LC

Lisa C.  
Business Analyst  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Great Experience"

February 3, 2025

5.0

Great experience! Very easy to use. Love to see all the recognitions being handed out.

Pros

Great way to recognize employees, especially in a large company.

Cons

no cons that I have found so far, nothing to add here

Review Source

KJ

Krystle J.  
Chef  
Food & Beverages  
Used the software for: 1-2 years

### "Company Rewards "

March 8, 2025

5.0

I believe this is a great company and it gives great incentives

Pros

There are so many options to choose from, and it was easy to use!

Cons

Actually everything went good and it was easy to follow

Review Source

ES

Emily S.  
Customer care  
Warehousing  
Used the software for: Less than 6 months

### "App review "

April 13, 2026

4.0

It had been a fun app as an employee to use. Overall no major complaints. Its a good idea for company's to use.

Pros

I like the app useful for giving recognition. I have only be on the receiving end. It is nice to see morale from other employees being acknowledged on the app.

Cons

It's a little tricky to use in app and password won't auto save. I also would like to see auto notifications sent when others are acknowledged.

Review Source

HW

HARPREET W.  
Education Specialist  
Computer Software  
Used the software for: 2+ years

### "Convenient and easy to use, long list of retailers to choose from"

January 9, 2025

5.0

very convenient to use, mastercards bought could be used online

Pros

Guusto gift cards are so easy to use, you can buy different gift cards from a list of retailers or use it to buy a mastercard that you could use anywhere.

Cons

difficulty of watching balance of mastercards bought on guusto

Review Source

AE

ADAM E.  
CHRO  
Hospital & Health Care  
Used the software for: 1-2 years

### "Welcome addition to employee reward program!"

March 10, 2025

5.0

Very happy, has led to increased engagement and satisfaction of working for our organization.

Pros

Variety of vendors to spend earnt monies.

Cons

Smaller market brands were not as well represented - would be ideal if smaller scale/local vendors could look to participate in the solution.

Alternatives considered

[Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/)

Reason for choosing Guusto

Because of the ability for recipients to use their rewards wherever they could.

Review Source

MP

Michelle P.  
Graphic Designer  
Food & Beverages  
Used the software for: 6-12 months

### "Appreciation Made Simple"

August 21, 2025

5.0

Overall, Guusto has been super smooth and positive. It makes showing appreciation quick and effortless, and my team really feels the impact

Pros

Guusto helps me celebrate my team’s contributions in a thoughtful way. It’s been a great platform to share recognition and keep the spirit of appreciation alive

Cons

The only challenge is reminding myself to use it more often because it’s so easy to recognize people that I sometimes forget it’s there!

Review Source

SS

Sage S.  
Accommodations Consultant  
Furniture  
Used the software for: 1-2 years

### "Easy to Appreciate!"

November 20, 2024

5.0

My company has used Guusto for about 2 years now, and it's been a great way for managers to express their appreciation with easy prompts to promote more positive shout outs.

Pros

Easy to use, great store options to redeem, and easy Reason options for management acknowledgement/shout outs.

Cons

It's never a quick login, mine always requires a 6 digit code for verification no matter how long it's been between sign ins. Because it's a security feature, I really can't complain.

Review Source

DB

Dana B.  
Operations Technician  
Chemicals  
Used the software for: Less than 6 months

### "Guusto is awesome"

January 17, 2026

5.0

it is exciting to get recognized with rewards through Guusto. This is a great way to be recognized at work.

Pros

I am new to Guusto but I think it is pretty cool and the experience is great getting rewarded for my work

Cons

I do not know of any cons. I am new to Guusto so I am not sure of any cons yet but so far the experience has been great

Review Source

TF

Tekeithsha F.  
Operations Specialist  
Legal Services  
Used the software for: 1-2 years

### "Perfect for Employee incentive"

July 14, 2025

5.0

My experiences have been great. No problems at all! I can log in and choose what I want! It's an awesome tool

Pros

What I like most is the selection of stores to choose from and how easy it is to navigate on the website

Cons

There is nothing least I like about it! This is great for employee recognition and I love all the choices

Review Source

SS

Sarah S.  
Supervisor  
Airlines/Aviation  
Used the software for: Less than 6 months

### "10/10 Review "

December 3, 2025

5.0

Very good overall. Very easy to work with. The delivery was great and quick. I will continue to use again.

Pros

great value, awesome customer support, very easy to use. Very convenient for employee recognition. Will use again !

Cons

No dislikes . The program is very easy to use and it is quick and efficient. I will continue to use again.

Review Source

SR

Stephanie R.  
Destination Expert  
Leisure, Travel & Tourism  
Used the software for: I used a free trial

### "Versatile and impactful appreciation and recognition tool"

January 15, 2026

5.0

A great experience overall: the customer service team is very responsive and timely, and helped me to redeem my gift.

Pros

The app is an easy and very applicable way to show appreciation and many vendors are available to redeem received gifts.

Cons

When I first used the app, there was a minor technical hiccup but great customer support solved it within no time.

Review Source

KM

Kristina M.  
Operations Supervisor  
Insurance  
Used the software for: 2+ years

### "Guusto is Great!"

February 26, 2025

5.0

It has been a great program to use. I enjoy the selection of products and love the ese of selecting what I want to use

Pros

The convenience of the program and the large select of products to choose from.

Cons

I have no issues with Guusto as of this point.

Review Source

MD

Michael D.  
Resident manager  
Real Estate  
Used the software for: 6-12 months

### "Very sayisfied customer "

July 4, 2025

5.0

My company often gives us gift cards from Guusto and we really enjoy them. They are very easy to access funds. Great app

Pros

Very friendly app and easy to work with. They are fast and efficient. The fubds are deposited very quickly.

Cons

I am very satisfied and nothing bad to say about them. Very happy with tge card and the funds are transferred very fast.

Review Source

sS

sandy S.  
investment processing  
Financial Services  
Used the software for: 1-2 years

### "ease of use"

March 21, 2025

5.0

I liked it. I like that my manager can give a little something without doing it front of everyone

Pros

very easy to use once you get the hang of it. Can be used by management or employees

Cons

took a minute to get than hang of it. It will also show giftcards, but they have been redeemed

Review Source

AS

Adefemi S.  
Admin officer  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Guusto is cool "

May 15, 2025

4.0

User friendly with many exciting merchants to choose from. I love the website and the colour and design of the logo too. Easy to redeem and use too! Looking forward to using many more gift cards on Guusto.

Pros

It’s user friendly and the User interface of the website is cute too.

Cons

So far so good. Maybe if it didn’t send an authentication EVERYTIME I need to login to my account lol. I mean if my details are saved and entered correctly, what’s the extra authentication codes for?

Review Source

SK

Shreyas K.  
Financial Reporting Analyst  
Law Practice  
Used the software for: 2+ years

### "5 Stars – A Fantastic Employee Recognition and Gifting Platform!"

April 7, 2025

5.0

Highly recommend Guusto to any organization looking to build a culture of appreciation and boost morale. It’s a game-changer!

Pros

The platform is incredibly user-friendly, and the flexibility it offers in terms of reward options is excellent.

Cons

Nothing really, I like everything that the platform has to offer.

Review Source

MH

Mike H.  
Sr. Manager, Healthcare  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Fantastic Employee Recognition Tool!"

December 5, 2024

5.0

Fantastic, can't recommend this enough for organizations of all sizes. Its ease of use is spectacular especially when doing bulk recognition. The ever growing list of merchants contains such a wide variety of merchants that every user can find something they like.

Pros

Very simple and easy to use as employee recognition software. Employees love it because it gives them agency over where they redeem their dollars and there are tons of options for merchants.

Cons

In 5+ years of usage we have not encountered a single negative aspect of using this platform.

Review Source

VR

Verified Reviewer  
Sr. Healthcare Analyst  
Computer Software  
Used the software for: 2+ years

### "Guusto provides a fun and rewarding way to recognize efforts"

November 13, 2024

5.0

I receive and send Guusto rewards to coworkers several times a month. My coworkers and I love having it as a way to recognize each other, and it motivates us

Pros

So easy to use, money is immediately available to use, and gives us a fun way to recognize peers

Cons

I can't think of anything I don't like about it

Review Source

PC

Pamela C.  
Dean, Health Sciences  
Higher Education  
Used the software for: 2+ years

### "Easy to use for Higher Education Recognition "

November 30, 2024

5.0

Using if for faculty, staff, external preceptors, and student recognition for about 3 years now. Consistent, easy to use. Safe and secure sign in.

Pros

Easy to use Good reports Individualized range of gift cards

Cons

Easier to add email addresses. Perhaps, more individualization of reports function. Ability to write in category of recognition rather than the list

Review Source

MB

Marcie B.  
Director of Manager Support  
Hospitality  
Used the software for: 2+ years

### "Employee recognition made easy"

November 28, 2024

5.0

We use Guusto to send gift cards to our employees to reward them in real time when they have done something to go above and beyond. It has been very well received.

Pros

It is very easy to use, there are a lot of gift card options. I like that I can send a personalized note with the gift card and there is an option for the recipient to respond back.

Cons

Although there are a lot of gift card options, some of them are not available in our city.

Review Source

AC

Angela C.  
Account Manager  
Media Production  
Used the software for: 1-2 years

### "Great Reward program"

May 23, 2025

5.0

My overall experience with Guusto has been excellent. The redemption process was quick and seamless.

Pros

This rewards program is fantastic; I love being able to choose from a wide variety of gift card. It's user-friendly, and truly rewarding

Cons

What I liked least was there were so many options of gift cards to choose from it was hard to decide what gift card I wanted.

Review Source

RS

Ravinder S.  
Behaviour support worker  
Facilities Services  
Used the software for: 1-2 years

### "Helpful, make your day "

March 7, 2025

5.0

Its very helpful to enjoying yours weekend

Pros

Lot of options to use, you can buy your small things.

Cons

Easy to use in most of merchants from anywhere

Review Source

CR

CHRISTIAN R.  
PARTS MANAGER  
Automotive  
Used the software for: 2+ years

### "BEST EXPERIENCE"

March 19, 2025

5.0

VERY GOOD, BEEN HAVING GIFT FROM THEM FROM THE PAST 4 YEARS NOW.

Pros

EASY TO CLAIM. EASY TO USE. PAY AS YOU GO. THIS IS PROBABLY THE MOST USED APP AND I LOVE IT.

Cons

I CANT THINK OF ANY. IF THERE IS, SHOULD BE MORE GIFT CARD OPTIONS. LIKE CANADIAN LOCALS

Review Source

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