# Page 19 | Guusto Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is Guusto the right Employee Recognition solution for you? Explore 3494 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/186209/Guusto/reviews

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Guusto

4.9 (3494)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 18th, 2026

# Page 19 - Reviews of Guusto

## Showing most helpful reviews

Showing 451-475 of 3494 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CC

Chitranzan C.  
Youth Support Worker  
Child Day Care Services  
Used the software for: 2+ years

### "The best gifting experience"

March 7, 2025

5.0

Pros

They have so many vendors to use your gift cards at. It’s so easy to send gift card to anyone via and everyone loves the flexibility to use it wherever they want. You can choose the amount and send it with personalized message.

Cons

I am not sure if there is anything that I don’t like about .

Review Source

JR

Joanne R.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Excellent Product!"

January 8, 2026

5.0

Positive experience utilizing the gift certificates. The ease of use, the many options to choose from & the fact that I could combine my 2 certificates into 1.

Pros

The ease of utilizing the many options available to use the gift certificate on. I like the fact that you didnt have to use the full amount all at once, & could split up between companies. Had no issues or hiccups at all!

Cons

I can't think of anything negative with my experience. Everything was easy to use, and lots of options tipo choose from.

Review Source

JN

Jennifer N.  
Wellness manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great product!"

March 25, 2025

5.0

Wonderful experience all around I never experience any issues

Pros

Fast to redeem and there are so may cards to choose from

Cons

There is nothing that I dislike about

Review Source

JB

Jeff B.  
Sales associate  
Consumer Services  
Used the software for: 2+ years

### "100% experience"

April 4, 2025

5.0

So far everything is awesome with no complaints!!

Pros

It's a very easy way to reward your employees!!

Cons

I was a little nervious about it at first with all the link scams going around at first.

Review Source

KS

Klidis S.  
Help Desk  
Hospitality  
Used the software for: 6-12 months

### "Probably the easiest way to receive a virtual card of your choice. "

January 29, 2025

5.0

Its been great, very convenient and easy to redeem. My fave stores are on here so no complaints at all.

Pros

How simple it is to redeem gift cards when they are sent over.

Cons

I don't really see any cons with it. I guess it never hurts to have more options though I never really feel like I'm missing out on anything.

Review Source

MW

Madeleine W.  
Associate  
Legal Services  
Used the software for: Less than 6 months

### "Good corporate gift option. "

November 24, 2025

5.0

Good corporate gift option that seemed quick and secure. Positive experience overall. Would recommend.

Pros

Easy to create an account and use the gift I had been sent. Appreciate the flexibility to apply the amount partially toward different gift cards.

Cons

Option for delivery of physical card to my office would have been interesting. Still somewhat limited in terms of vendors.

Review Source

JP

Justin P.  
Talent Acquisition Coordinator  
Individual & Family Services  
Used the software for: 1-2 years

### "User friendly for employers and employees "

December 1, 2024

4.0

rewards are very easy to share (for an employer) and use (for employees). Redeeming is easy. App is very user friendly. Only drawback is there are quite a few vendors that aren’t available anywhere near me.

Pros

The ease of use of the app and redeeming the value is very straightforward

Cons

I don’t particularly find many of the possible vendors accessible in my area (and I live in a large city!)

Review Source

BA

Ben A.  
Insurance advisor  
Insurance  
Used the software for: Less than 6 months

### "Ben Review"

March 16, 2026

5.0

It is very good solution for employe recognition, also it is very good value for money also user interface

Pros

With you have an Ease-of-USE tool for redeem gift card to many businesses and also excellent customer support

Cons

Really, I have not seen any offer from and also there is some bugs and issue on application which needed to review and be fixed

Review Source

KS

Khyati S.  
Draft men  
Architecture & Planning  
Used the software for: I used a free trial

### "Nice experience "

December 16, 2025

5.0

My experience was really good, and there were a variety of options for redemption, which was overwhelming in a positive way.

Pros

User-Friendly Interface The platform is easy to navigate, making it simple for users to send gifts and rewards quickly.

Cons

Variety of Choices: offers a wide range of gift options, allowing recipients to choose something they genuinely want or need.

Review Source

MB

Mapy B.  
Student  
Education Management  
Used the software for: Less than 6 months

### "Smooth and Simple Way to Receive Recognition"

January 22, 2026

5.0

Overall, receiving a gift card was easy, positive, and motivating. Even with limited interaction, the platform made recognition feel meaningful and hassle‑free.

Pros

The redemption process was quick, intuitive, and offered a good selection of places to use the gift card.

Cons

Since I only used the platform as a recipient, I didn’t encounter anything negative. My experience was smooth. If anything, I’d love to see even more gift card options, but this is minor.

Review Source

JH

Janess H.  
Coordinator donor stewardship  
Sports  
Used the software for: 1-2 years

### "Easy to use! "

April 24, 2025

5.0

It was very positive, the providers I use my gift cards at scan easy and quickly.

Pros

I like how I can easily choose the place I would like to use my gift card and how quickly it is to download and scan.

Cons

I was logged out initially due to inactivity but once I changed the password I got in again.

Review Source

RS

Rory S.  
Branch Manager  
Insurance  
Used the software for: 2+ years

### "Guusto Easy as 1-2-3"

March 20, 2025

5.0

I quite enjoy using . I've been interacting with the platform now for several years and I quite enjoy the concept and functionality!

Pros

Very easy to use the platform to send and receive gifts!

Cons

It would be nice to be able to link multiple email addresses to one account, but currently it looks like only one email can be linked.

Review Source

SD

Shawn D.  
CIR  
Insurance  
Used the software for: Less than 6 months

### "First time gusto experience redeeming "

April 11, 2026

5.0

Perfect. Great experience. Would recommend to anyone interested in sending and receiving gift cards

Pros

Customer service was pleasant after initially not redeeming and log in issues. Team was very responsive

Cons

Nothing hoping for wider selection in redeeming. Kobo card redemption does not have in PIN number. Not sure if is needed

Review Source

RD

Rosie D.  
People and Culture Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A Game-Changer in Employee Recognition and Rewards"

November 18, 2024

5.0

My experience with has been incredibly positive. The platform is user-friendly, making it easy to recognize and reward employees quickly and efficiently. It’s streamlined our recognition process and helped us create a more engaged and appreciative work environment.

Pros

What I like best about is how easy it makes recognizing and rewarding employees. The platform is incredibly user-friendly, and I love that it offers personalized gift cards, making the rewards feel more thoughtful and meaningful. It’s an excellent tool for fostering a positive company culture and expressing appreciation.

Cons

Honestly, I don’t have any negatives to share about . It’s been a great tool for employee recognition, and everything from the platform’s ease of use to its flexibility in rewards has met my expectations.

Review Source

Gloria L.  
HR Director  
Wholesale  
Used the software for: Less than 6 months

### "Great experience so far"

June 2, 2025

5.0

Pros

I like the features, user-friendly interface and good customer service. I am using the basic level now. Will explore the need for higher versions.

Cons

I can't think of anything yet as I'm still quite new to the platform. Maybe more training sessions would be helpful.

Review Source

RG

Rebecca G.  
QM  
Market Research  
Used the software for: 1-2 years

### "Short and simple"

February 10, 2025

5.0

I would give it a 10 out of 10. Simple and fun way to share congratulations.

Pros

Easy to use for all. Fun little way to share kindness for all.

Cons

Nothing really, just need to use it more.

Review Source

VR

Verified Reviewer  
Digital Marketing Manager  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Awesome choice!"

January 21, 2025

5.0

It was a very smooth experience. I love the way I can get a Visa pre-paid card.

Pros

Easy, and lots of options to choose from.

Cons

Everything is fine! Sometimes, I must submit a code again during the day, but that's fine.

Review Source

RC

Ryan C.  
Civil Construction worker  
Utilities  
Used the software for: 1-2 years

### "Guusto - A great way to show customer appreciation "

January 21, 2025

5.0

My overall experience is great with . It’s always a treat when the company I work for shows appreciation with guusto

Pros

I like that is easy to use and there are plenty of gift card choices

Cons

I didn’t like that there is no option for grocery stores

Review Source

KE

Kristin E.  
Digital representative  
Financial Services  
Used the software for: 2+ years

### "Great product for employers and employees! "

November 11, 2024

5.0

Great. Easy to use, easy to understand. Have accepted many gifts from and have never had an issue with any of it.

Pros

I like that it’s easy to use and navigate. User experience is great. Customer service was quick and helpful as well. This service is wonderful to have as an employer and an employee.

Cons

There really isn’t anything I dislike about it if I’m being honest. It’s a simple easy to use service.

Review Source

JS

Jocelyn S.  
Pharmacy Nechnician  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "GuustoWeb."

December 13, 2024

5.0

Pros

Being able to recognize colleagues was what I liked the most.

Cons

There was nothing I disliked, everything is well organized.

Review Source

PO

Patricia O.  
AR Specialist  
Legal Services  
Used the software for: 1-2 years

### "Guusto makes workplace rewards feel extra special"

April 24, 2025

5.0

makes workplace rewards feel extra special. I love how many gift card options there are—it’s always exciting to redeem!

Pros

Love receiving gift cards from work! There are so many awesome options to choose from—makes every reward feel personal.

Cons

No complaints at all—just hoping for continued growth and even more places start accepting in the future!

Review Source

DT

Dwayne T.  
Senior Facility Manager  
Airlines/Aviation  
Used the software for: 2+ years

### "This is a Great App"

February 13, 2025

5.0

My experience so far is good, and I will continue to use Gusto for any recognition of employees whenever I need to.

Pros

Very informative when it comes to reminding me of celebrations for employees

Cons

Nothing, everything is good so far and I continue to learn more about the application as I use it.

Review Source

MR

Monelle R.  
Data Specialist  
E-Learning  
Used the software for: 1-2 years

### "Love to see Guusto in my inbox!"

March 23, 2025

5.0

Easy to give and always puts a smile of the receiver!

Pros

The recipient can transfer these gift cards to a variety of vendors.

Cons

Can’t think of anything I dislike. It’s always a treat to receive a virtual card in my inbox.

Review Source

NK

Natalie K.  
Host ambassador  
Hospitality  
Used the software for: 1-2 years

### "Positive experience"

April 17, 2025

5.0

Overall, it was very positive and I would recommend it to my friends and family if they wanted to send gift cards.

Pros

It provides flexibility of the amount allocated as well as a good number of options to accommodate a variety of gift card preferences

Cons

I cannot comment anything too negative about my experience, but there are a few retailers not on the list that I might have liked to see!

Review Source

RB

Ryan B.  
Ag Account Mangaer  
Construction  
Used the software for: 2+ years

### "Ag account manager"

March 7, 2025

5.0

Its always been so easy to use , I highly recommend it, for all business

Pros

Its so easy to use and is a great way to show appreciation for employees

Cons

nothing its very simple, and handing out cash at a business is an issue

Review Source

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