# Page 3 | Guusto Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Guusto the right Employee Recognition solution for you? Explore 3429 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/186209/Guusto/reviews

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Guusto

4.9 (3429)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 3 - Reviews of Guusto

## Showing most helpful reviews

Showing 51-75 of 3429 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WH

WAYNE H.  
Fleet and Property Specialist  
Financial Services  
Used the software for: 2+ years

### "Best program for Employee Rocgnition."

March 28, 2026

5.0

100%, so easy to use. would recommend this program to any company with staff of 1-100. the vendor option is more than adequate.

Pros

Guusto is well worth the value, the option is great for the vendor choice. I would highly recommend this program.

Cons

I have nothing negative to say about Guusto, it's a great way to show appreciation to staff and peer to peer, all around it's a great program.

Review Source

Janice H.  
Insurance Advisor  
Insurance  
Used the software for: 2+ years

### "Bravo Guusto !"

December 28, 2025

5.0

Overall Guusto has been positive. It allows for instant recognition and praise of colleagues in your own words and you can personalize each Guusto recognition.

Pros

Product is versatile and allows the colleague control as to how to use funds. The recognition is instant.

Cons

The Guusto Platform has been very effective and I have nothing but good things to say about this product .

Review Source

BS

Brandi S.  
Crisis Services Peer Support Specialist  
Mental Health Care  
Used the software for: 1-2 years

### "Guusto's Bridging the Gaps!"

December 12, 2024

5.0

It has been easy to navigate and see everyone's birthdays, work anniversaries, and other milestones. I have gotten to share great news with others on different teams and love the inclusivity to feel like we are a huge work family. The incentives available to receive are a much appreciated added bonus!!

Pros

I love how it bridges the gap between clinics and brings the entire agency together as one to celebrate each other's milestones and is all-inclusive. I also love the incentives and recognition for our hard work and quality care to those we serve.

Cons

I haven't found anything I don't like about it yet other than it offered me a chance to leave a review on two platforms but after clicking on one, the other disappeared. Luckily I screenshotted the offer and was able to search and find it.

Review Source

VR

Verified Reviewer  
Associate Director of Workforce Development and Insight Analytics  
Higher Education  
Used the software for: 2+ years

### "We love Guusto!!"

July 24, 2025

5.0

We love it and would recommend to any one! It is so important to shout out employees for the work they do and the tangible gift makes all difference.

Pros

It is such an easy and meaningful way to recognize our colleagues! People love the choice of their own vendor and being recognized for things big and small! As an administrator, it is SO easy to use!

Cons

Printing the gift cards for non tech-accessible employees can be hard as it still wants them to login to claim at times. If there was an easy one click, that would be great!

Review Source

MP

Maria P.  
Schedule Coordinator  
Machinery  
Used the software for: 1-2 years

### "Easy to use reward program with a huge partner option"

December 18, 2025

5.0

I've come to associate Guusto with a feeling of a well-done job and recognition. In a few clicks I get access to my reward and I'm able to choose how I'm going to use it. So far, this has been the best reward program I've experienced.

Pros

Gusto has made my employer reward us more frequently, which made the work environment so much better. It's extremely easy to use, and I also love that I have the choice on which partner to use it with, which allows me to pick the option that'll stretch the money the best.

Cons

To this date, I haven't found anything to dislike about it. I've had no issues accessing the rewards, or bugs whatsoever. I've never had to reach out to customer support as well.

Review Source

DR

Diana R.  
Job Search and Retention Specialist  
Civic & Social Organization  
Used the software for: 2+ years

### "FAST, EASY RELIABLE! USER FRIENDLY! PLEASURE TO USE!!"

January 12, 2026

5.0

Pros

It's so user friendly! It prompts you to advise where you live, it offers you a wide array of choices, it keeps track of your gift cards if used, or new, it has a chatbox in case you get stuck and if required, their response to your inquiry is fast! (example i lost my password). Employee recognition is motivating and wonderful!

Cons

No cons here. I found the site to be so user friendly that I personally didn't require any additional support. If I emailed, their response was fast and offered resolution.

Review Source

William C.  
EHS Specialist  
Chemicals  
Used the software for: 1-2 years

### "All positive feed back"

February 2, 2026

5.0

I feel Guusto does exactly what we were looking for and easy to use. Tracking is also easy. Great idea for companies.

Pros

User friendly and moral booster. There is a variety of gift cards for people to choose from. This is a great way to show appreciation to employees.

Cons

I have not discovered one as of yet. I would have to dig deeper and really think on this. I will do this and do another review in the future.

Review Source

Silvia S.  
Logistics Specialist  
Broadcast Media  
Used the software for: Less than 6 months

### "Great Guusto"

January 30, 2026

5.0

Love it. We used to have Teamo before and it was messy and got confused sometime to exchange the points with a gift.

Pros

Easy to use and so easy to see everything. It shows the money instead of points at least we can see how much we can exchange.

Cons

I would like to see more products from Guusto for example Visa or Mastercard gift cards has choices. It will be great and maybe have more choices that matches the province?

Switched from

[Teamo](https://www.capterra.com/p/208211/Teamo/)

The company choose better plate form for us

Review Source

RL

Ronald L.  
BUSINESS SUPPORT  
Mental Health Care  
Used the software for: 1-2 years

### "GUUSTO REVIEW"

December 16, 2025

5.0

MY OVERALL EXPERIENCE WITH GUUSTO IS RATHER SIMPLE. I KNOW MY ASSIGNEMTN AND I AM ABLE TO NAVIGATE FLAWLESSLEY EVEN IF I HAVE NOT USED GUUSTO IN OVER A MONTH.

Pros

EMPLOYEE RECOGNITION, EASY TO USE, HELP WITH LOW MORALE IN CLINIC, AND EVERYONE CAN BENEIFT FROM BEING UPLIFTED

Cons

NOTHING TO DISLIKE ABOUT GUUSTO. IT IS WELL PUT TOGETHER AND AGAIN IT IS SIMPLE TO USE SO THERE IS NO DIFFICULTY

Review Source

CN

Cung N.  
Pharmacist  
Medical Practice  
Used the software for: 1-2 years

### "Enjoyable and Fun"

December 2, 2025

5.0

It has been a very pleasant and enjoyable experience to interact with coworkers within the company that may be in different departments.

Pros

I really appreciate the ease of navigating throughout the page and bright colors make it enjoyable to use the site.

Cons

Sometimes there would be a delay on postings and I would have to refresh in order to see my post for employee recognitions and shout-outs.

Review Source

VR

Verified Reviewer  
Quality Assurance Associate Manager  
Medical Devices  
Used the software for: 2+ years

### "Easy Redemption, Flexible Vendor Choices, and Convenient Bulk Sending"

February 8, 2026

5.0

For us, it’s been really good for recognizing employees, especially when we want to give a cash-equivalent gift.

Pros

Redemption is easy, and there are plenty of vendor options to choose from. Sending is also great, especially because we can bulk-create send options, which makes the process much more convenient.

Cons

The send option looks a bit dated. It would be great to refresh it and improve the UI so it feels more modern and polished.

Review Source

JA

Janis A.  
Market researcher  
Market Research  
Used the software for: Less than 6 months

### "Guusto Gift card rewards "

June 4, 2025

5.0

I really enjoy the gift cards and the receiving a rewards after I do a good job on my job.It is easy by scanning the barcode.

Pros

What I liked about Guusto, is that when your employer gives you a gift card you can actually use the gift card whenever you need it.

Cons

The app version doesn't quite work as well as the web version. Having a hard time logging in the app .The web version is better.

Review Source

GA

Gianni A.  
Communication Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Reliable rewarding solution with stand out features."

May 7, 2025

5.0

Overall has a seamless experience.Guusto boost employee engagement and morale and also foster the culture of appreciation and collaboration in our organization.

Pros

Absolutely love Guusto.Its intuitive feature and great comprehensive features make it our most favorite rewarding platform. There is so much flexibility to choose from vast array of rewards like gift cards from many merchants. Allow peer to peer recognition that foster culture of appreciation in our organization.

Cons

At the moment I don't have anything against about Guusto.All features are flawless.

Review Source

VR

Verified Reviewer  
Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Easy to use"

December 22, 2025

5.0

great experience. using the platform for many years with current employer and it does what it is supposed to do

Pros

Guusto is a great platform. Very easy to use as an employee to receive monetary gifts in one spot for employee recognition.

Cons

I don't have any thoughts about what I don't like about the platform since it has a very specific use case

Review Source

EAJ

Esami Allan J.  
Web Developer  
Information Technology and Services  
Used the software for: 2+ years

### "The Most Reliable and Sleek Rewarding Platform."

July 6, 2025

5.0

Pros

I love best the user friendly interface.it is intuitive and makes every interaction feel effortlessly. Offer different varieties of merchants to choose from. The ease of use is great. Everything is easy to access and manageable .One is able to send a personalized gift.

Cons

The mobile application needs some improvements ,some features lag are abit slow when using the platform.

Review Source

SK

Sandrine K.  
Account Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "The Most Flexible Rewarding Platform with User Friendly Interface."

July 10, 2025

5.0

Pros

Guusto is an easy to use rewarding platform .Ability to choose where to redeem from thousands of merchant location is great.Makes employees feel inspired to do their best and never want to leave.

Cons

No any major cons to say at the moment ,Guusto is an easy to manage and use .Features are flawless .

Review Source

VR

Verified Reviewer  
office manager  
Education Management  
Used the software for: 1-2 years

### "Great Product"

December 17, 2025

5.0

great second year using it. only thing would be nice if it remembered emails from using before, would be faster to send

Pros

so easy to send gift cards to people and easy for them to receive. thanks you it was fast and good value for your money. the fees were not that expensive either. great way to recognize your employees or others

Cons

there was not an option to redeem a visa or mastercard. aslso not alot of restaurants. otherwise it was good

Review Source

Roxanne G.  
Operations and Maintenance Manuals Coordinator  
Oil & Energy  
Used the software for: 2+ years

### "Love Guusto!"

December 22, 2025

5.0

I really like this platform. It's nice to get the occasional recognition award throughout the year from our managers and this platform makes it very easy.

Pros

It's a very easy to use platform and there are a lot of great options to choose from. I like that we can send thank you messages back as well.

Cons

Not being able to check unused gift card balances on the Guusto website for all merchants. Apart from that, I don't have any complaints about using the site.

Review Source

AG

Alyssa G.  
Regional Director  
Retail  
Used the software for: 2+ years

### "Love Guusto"

October 27, 2025

5.0

Easy to use and employees love it! I use it approx once per week for associates I want to recognize! I love Guusto!

Pros

Employee recognition - my associates love getting a Guusto! It truly makes their day! It's nice they we can send recognition to anyone in our platform!

Cons

Love everything honestly! I wouldn't change anything but I will give it some thought for future feedback. Maybe mobile app? Maybe I missed it.

Review Source

Paula K.  
Manager, Loan Compliance  
Farming  
Used the software for: 2+ years

### "Guusto is great!"

August 13, 2025

5.0

Guusto is a user friendly application that gives people the opportunity to recognize one another in a meaningful way.

Pros

Guusto is a convenient and effective platform for recognizing your team members and celebrating achievements. People enjoy receiving a little gift so it's good for morale. It's also easy to navigate and I like that I can select a delivery date in the future.

Cons

If there is anything I would suggest as an improvement, it would be to have a larger selection of the types of gift cards available.

Review Source

Jennifer J.  
Vice President, Operations  
Insurance  
Used the software for: 2+ years

### "Been using Guusto for years! :)"

January 23, 2026

4.0

We've been using Guusto to send gift cards out for client and employee contests for years! It's easy to use and track redemption! :)

Pros

There is a large selection of gift cards and it's quite easy to use and track redemption! The process to redeem is quite simple as well.

Cons

It's positioned as an employee recognition platform, but we use it for client contests, so the user experience doesn't really align.

Review Source

LM

Liam M.  
Customer Service Manager  
Telecommunications  
Used the software for: 2+ years

### "Wonderful Rewarding Tool with Superb Features."

June 9, 2025

5.0

Pros

I love the ease of use of Guusto. Offer great selection of choices to choose to redeem gift cards. Provide fast service and ability to redeem gift card online. Quick redemption process and easy access .I appreciate the ability to personalise message when sending a reward .

Cons

I can't think of anything I dislike ,Guusto is easy to use rewarding option that offer powerful features .

Review Source

CY

Cornelia Y.  
Pharmacist  
Medical Practice  
Used the software for: 2+ years

### "Exceptionally Easy to Use"

November 21, 2025

5.0

It allows for my supervisors to provide us with recognition. It is simple and straightforward. There are so many different merchants to choose from! Makes the gift cards as good as cash! It's a great experience!

Pros

It is very easy to use. From signing up to redeeming the gift cards, everything is very simple. The feature with consolidating multiple rewards is also very helpful.

Cons

The only thing I wish was better is the platform makes me sign in twice. Both times I needed to get the verification code from my email. I wish it would only ask for it once.

Review Source

DL

Dina L.  
Territory Sales Executive  
Cosmetics  
Used the software for: 2+ years

### "A Hero Tool for recognising employees and rewarding."

April 16, 2025

5.0

Overall Guusto boost morale ,builds a great culture of appreciation and offer a great way of showing gratitude.

Pros

Mostly I receive gift cards from management for hitting the target and is so easy to redeem to something I want with Guusto. Also I use Guusto credits to treat teammates to coffee as a way of celebrating a shared success. Great flexible gifts redemption options. Works amazingly with tools like MS Teams and Slack making the sending process seamless.

Cons

I enjoy Guusto features and support and so far haven't faced any challenge while using it .

Review Source

AM

Antonella M.  
Property Developer  
Real Estate  
Used the software for: 2+ years

### "The Real Guru for sending Digital Gift Cards."

March 28, 2025

5.0

I appreciate the many variety of merchants and stores available on Guusto which allow me to choose the option that matches my preference .

Pros

Guusto is the most efficient way to send digital gift cards instantly either using an email or text.Have wide variety of options thus gives us flexible redemption.Does not have a hidden fees and the gift card has no expiry.Works well with 3rd party apps thus make recognition seamless . Charitable giving option feature is huge plus

Cons

No any real downside with Guusto.Features and support are great.

Review Source

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