# Page 3 | Guusto Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Guusto the right Employee Recognition solution for you? Explore 3512 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/186209/Guusto/reviews --- Guusto 4.9 (3512) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 18th, 2026 # Page 3 - Reviews of Guusto ## Showing most helpful reviews Showing 51-75 of 3512 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LC Lori-Ann C. Benefits Specialist Capital Markets Used the software for: 2+ years ### "A fantastic experience with a wonderful product" January 29, 2026 5.0 It has been great! From the first meeting before implementation I felt as though the system would be easy to use and that I would be able to do most of what I need to do without asking for help. Pros The site is easy to use, there is a wide range of gift cards (sometimes making it tough to choose), it is easy to recognize my colleagues and takes no time to send recognition. Cons I would like to see the reporting tools be a little more robust, I find that the reports included in the base package to be lacking/ Review Source VO Vincent O. HR VP Wholesale Used the software for: 1-2 years ### "Gusto HR/Payroll" January 26, 2026 5.0 Overall a very positive experience with ease of use, value, customer support was also very easy to contact and use. Pros Gusto is very easy to set up and use, it is also a great value. Customer support is very good, employees love it. Cons There really wasn;t much to dislike due to the amount of use my company had at the time, It was also easy to suspend it when we needed it. Review Source Tytianna M. Telephone Interviewer Market Research Used the software for: Less than 6 months ### "Keep up the good work" May 11, 2026 5.0 I like the way Guusto, is overall put together, when my supervisors, recognize me, fkr my work and effort, ots sent to me, so I can see it.. Pros What I like the most a about Guusto, is the way, the shine the spot light, on others, for there hard work, the hard work of others dont go unnoticed and I love it . Cons Personally, I don't have any cons, a out Guusto, I really enjoy the app, I really like the way its points out the positive in people.. Review Source VR Verified Reviewer Leadership Development Program Manager Insurance Used the software for: 2+ years ### "Flexible options for points" April 13, 2026 5.0 Excellent customer service and very helpful to get me started. Emailed me quickly to help get me started. Pros I like that there are so many choices to use points on. There is something for everyone, whether being rewarded points for employee recognition or for showing support to an employee during difficult times. Cons There was a bit of a learning curve to redeem, and the language could be a bit more clear sometimes. Review Source NW Nina W. People Operations HR Lead Marketing and Advertising Used the software for: Less than 6 months ### "Seamless Gifting Solution with Outstanding Support!" March 4, 2025 5.0 We've been using Guusto for all our company gifting efforts over the past three months—from holiday gifts to employee recognition—and it's been a game-changer! The platform is incredibly easy to use and has saved our admin team so much time. On top of that, the customer service is top-notch; they're always quick to respond and find a solution whenever we need support. Highly recommend Guusto for any organization looking for a seamless and efficient gifting solution! Pros What I love most about Guusto is how easy it is to use and how much time it saves our admin team. It streamlines all our company gifting efforts, whether for holiday gifts or employee recognition, making the process seamless. On top of that, their customer service is outstanding—always responsive and ready to find a solution. It’s been a game-changer for our team! Cons Honestly, I haven’t encountered any downsides! The platform is intuitive, efficient, and backed by great customer service. It’s been a seamless experience for our team. Alternatives considered [Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/) Reason for choosing Guusto Guusto was the most cost-effective option that also provided the widest selection of retailer gift cards. Their customer service also stood out from the beginning. Review Source Megan P. Senior Software Sales Coordinator Information Technology and Services Used the software for: 1-2 years ### "Loving guusto!" December 16, 2025 5.0 easy to track and show when i receive gift card sand how to use them. i like that i can split up the guusto value into different gift cards. Pros Guusto is very easy to use, lots of choices for redeeming the gift cards. I love that it is so fast and easy. Cons they used to have lululemon as a choice for gift card redemption and that is no longer a choice. I would like for that option to return. Review Source VR Verified Reviewer Commercial Account Manager Insurance Used the software for: 2+ years ### "Easy and convenient way to send a gift card" May 7, 2026 5.0 I've been using Guusto for sending and receiving gift cards; it's so easy to use - Employees love it. Pros Super easy platform to use. Excellent way to send a gift card to an Employee to recognize an effort Cons Guusto is easy to use and most of all hundreds of merchants to choose from; I've never encountered an issue redeeming - Very reliable Review Source sJ scarlett J. Staffing Coordinator Market Research Used the software for: 1-2 years ### "Everything is Perfect EXCEPT AI Dependance " October 23, 2025 5.0 I have not had any issues using Guusto, it is extremely bright and user friendly and is a positive way to establish rapport with our employees Pros +Fun atmosphere on the site, easy to use +Great way to shoutout our employees where it won't get lost in an email inbox Cons \-The fact that it has implemented AI for the simplest task possible, is such a waste of valuable resources and killing our planet! Do better. Review Source Alfred G. Information Technology Support Engineer Information Technology and Services Used the software for: 2+ years ### "A complete ,User Friendly and Easy to Use as an AI Rewarding Platform." March 31, 2025 5.0 Overall the intuitive nature of Guusto make it simple to send and receive rewards. Pros Guusto motivates us greatly since we get rewarded for a job well done in our company via digital cards of this tool. The ability to redeem card from retailers of ones choice is great and fit every preference. Has a real time analytics for tracking rewards. The tool is user friendly and straightforward ,anyone can use it without need of training. Cons Only that has no offline access need one to have an access of internet connectivity. Review Source MP Maria P. Schedule Coordinator Machinery Used the software for: 1-2 years ### "Easy to use reward program with a huge partner option" December 18, 2025 5.0 I've come to associate Guusto with a feeling of a well-done job and recognition. In a few clicks I get access to my reward and I'm able to choose how I'm going to use it. So far, this has been the best reward program I've experienced. Pros Gusto has made my employer reward us more frequently, which made the work environment so much better. It's extremely easy to use, and I also love that I have the choice on which partner to use it with, which allows me to pick the option that'll stretch the money the best. Cons To this date, I haven't found anything to dislike about it. I've had no issues accessing the rewards, or bugs whatsoever. I've never had to reach out to customer support as well. Review Source William C. EHS Specialist Chemicals Used the software for: 1-2 years ### "All positive feed back" February 2, 2026 5.0 I feel Guusto does exactly what we were looking for and easy to use. Tracking is also easy. Great idea for companies. Pros User friendly and moral booster. There is a variety of gift cards for people to choose from. This is a great way to show appreciation to employees. Cons I have not discovered one as of yet. I would have to dig deeper and really think on this. I will do this and do another review in the future. Review Source Jennifer C. Commercial Excellence Operations Manager Medical Devices Used the software for: 1-2 years ### "Great working w/ Guusto" March 6, 2026 5.0 My overall experience with Guusto has been good. I have been using it for over two years. It works very well and it's easy to use. Pros I liked the ease of use, employee recognition, and user interface. It's very easy to use and it links to our company store. Cons There is nothing. I thought it all worked well. I can easily place an order and have it go to my company store. Review Source PR Pete R. Director Hospital & Health Care Used the software for: 2+ years ### "Guusto Platform" April 12, 2026 5.0 The customer support is available 24/7. The value Guusto brings to our organization is streamlined collaboration and connecting people. Pros This platform is easy to use. The application allows me to give multiple employees recognition at once. I've been using Guusto for 3 years and have had no issues using it. Cons I've been using this Guusto for several years. I have had no issues using the platform to recognize and reward my employees. Review Source Janice H. Insurance Advisor Insurance Used the software for: 2+ years ### "Bravo Guusto !" December 28, 2025 5.0 Overall Guusto has been positive. It allows for instant recognition and praise of colleagues in your own words and you can personalize each Guusto recognition. Pros Product is versatile and allows the colleague control as to how to use funds. The recognition is instant. Cons The Guusto Platform has been very effective and I have nothing but good things to say about this product . Review Source JW Jojo W. Associate Manager Medical Devices Used the software for: 2+ years ### "Guusto Platform Review" November 18, 2025 5.0 Overall, Guusto has been a very helpful and user‑friendly tool. It simplifies the process of recognizing people, and the flexibility of reward options is a big benefit. A few areas could be more intuitive, but the platform delivers strong value Pros What I like best about Guusto is how easy it is to recognize and reward people in real time. The platform is simple, flexible, and makes it effortless to show appreciation in a meaningful way Cons Overall, the experience is positive. My only critique is that some features could be more user-friendly and require fewer clicks. Review Source CD Ciro D. Team Manager Management Consulting Used the software for: 2+ years ### "Simplified and efficient reward tool that boost employee performance." May 12, 2025 5.0 Overall the tool create a culture of appreciation which make the team feel valued and driving motivation in turn they become more productive and engaged. Pros I'm happy user of Guusto ,as Team Manager it provide a flexible and effective way for recognizing ,rewarding and motivating the team significantly boosting their morale and have a more positive working environment. Make it easy to give timely and personalised rewards and recognition even for small wins . Overall it centralizes our rewards and incentives program into one easy-to-use space .Also the team members are able to treat each other for a coffee or lunch. Cons Guusto is an easy to use platform and serve all our needs very well. Can't think of any negative. Review Source VR Verified Reviewer Associate Director of Workforce Development and Insight Analytics Higher Education Used the software for: 2+ years ### "We love Guusto!!" July 24, 2025 5.0 We love it and would recommend to any one! It is so important to shout out employees for the work they do and the tangible gift makes all difference. Pros It is such an easy and meaningful way to recognize our colleagues! People love the choice of their own vendor and being recognized for things big and small! As an administrator, it is SO easy to use! Cons Printing the gift cards for non tech-accessible employees can be hard as it still wants them to login to claim at times. If there was an easy one click, that would be great! Review Source Hannah C. Waitress Restaurants Used the software for: 2+ years ### "Big up to Guusto,highly boost Morale ." April 15, 2025 5.0 Pros Guusto is my favorite, I recieve gift cards for my excellent services through Guusto and every time it's so easy to redeem.Lots of reward options to choose according to one's needs.Integration with other tools is a beneficial feature since it makes the whole process seamless. Cons Nothing to complain about Guusto,my best of best rewarding platform. Review Source RL Ronald L. BUSINESS SUPPORT Mental Health Care Used the software for: 1-2 years ### "GUUSTO REVIEW" December 16, 2025 5.0 MY OVERALL EXPERIENCE WITH GUUSTO IS RATHER SIMPLE. I KNOW MY ASSIGNEMTN AND I AM ABLE TO NAVIGATE FLAWLESSLEY EVEN IF I HAVE NOT USED GUUSTO IN OVER A MONTH. Pros EMPLOYEE RECOGNITION, EASY TO USE, HELP WITH LOW MORALE IN CLINIC, AND EVERYONE CAN BENEIFT FROM BEING UPLIFTED Cons NOTHING TO DISLIKE ABOUT GUUSTO. IT IS WELL PUT TOGETHER AND AGAIN IT IS SIMPLE TO USE SO THERE IS NO DIFFICULTY Review Source VR Verified Reviewer Regional Director Public Safety Used the software for: 1-2 years ### "Guusto Muucho" April 3, 2026 5.0 Smooth sailing. I have used other websites before and find Gussto to be easy to access and use, and it has pretty seamless integration with re-loading onto my Starbuck card :-) Pros I enjoyed the simplicity of redeeming my gist from my company over to my vendor card and app. I check the site often and enjoy its interface. Cons It would be nice to have a notification showing me that I have redeemed the gift when I go back to the main portion of the website Review Source Saidith H. Human resources coordinator Food Production Used the software for: 2+ years ### "Perfect app to send gifts to others " May 8, 2026 5.0 If you want to have an extremely easy way to reward your employees, Gusto has several options and good options to redeem the gift cards Pros This app is perfect for small or big companies in order to send gifts or rewards to their employees for their hard work. Cons I do no have any bad experience with gusto, everything has been so good, We use this app every month Review Source JaVonne Morris W. Coordinator Transportation/Trucking/Railroad Used the software for: 2+ years ### "My hands on review of Guusto.Most Versatile and Powerful Rewarding Platform." April 14, 2025 5.0 Pros I like most the availability of gift cards from many top vendors ,the choice is all yours. User friendly interface makes it an easy to use platform. Unclaimed cards are credited back which is amazing. I find it versatile enough for all occasions and purpose. Cons I don't have anything I dislike ,redeeming a gift card is so easy and motivating. Review Source VR Verified Reviewer Claims Account Manager Insurance Used the software for: 1-2 years ### "Successful Redeemer" December 18, 2025 5.0 Great and user friendly. I appreciate the fact that amounts can be combined and the amount to redeem is updated instantly Pros Easy to log in a choose a gift card. I have had to do a last minute shopping trip and logged on a chose a card within minutes. Cons Nothing. Everything was user friendly and smooth process. I would suggest using the app for ease of use. Review Source VR Verified Reviewer Director Non-Profit Organization Management Used the software for: 2+ years ### "Easy to use" December 22, 2025 5.0 great experience. using the platform for many years with current employer and it does what it is supposed to do Pros Guusto is a great platform. Very easy to use as an employee to receive monetary gifts in one spot for employee recognition. Cons I don't have any thoughts about what I don't like about the platform since it has a very specific use case Review Source VR Verified Reviewer Snr. Assistant Superintendent Sports Used the software for: 2+ years ### "Team member rewards and recognition made easy." December 2, 2025 5.0 Pros Continence, no need to walk staff through the UI. It's a simple way to get the message across. Team members actually use the platform. Cons Would be nice to have a loyalty rewards program from the system. But all in I'm verry happy with the platform. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.