# Page 36 | Guusto Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 36 - Is Guusto the right Employee Recognition solution for you? Explore 3492 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/186209/Guusto/reviews

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Guusto

4.9 (3492)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 9th, 2026

# Page 36 - Reviews of Guusto

## Showing most helpful reviews

Showing 876-900 of 3492 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GV

Giana V.  
Schedular Coordinator  
Medical Devices  
Used the software for: 1-2 years

### "Guusto Program Review"

December 3, 2024

5.0

It's a great program my company uses to incentives the team.

Pros

The seamless interface makes it easy to navigate the program efficiently.

Cons

There's no particular feature(s) I dislike.

Review Source

LJ

Lindsey J.  
Account executive  
Financial Services  
Used the software for: 6-12 months

### "Easy to use and fun"

November 6, 2024

5.0

Great and easy to use, fun way to be competitive!

Pros

Easy to use! Product proves for a fun experience!

Cons

Can’t use like cash/ only lets you use at certain places.

Review Source

AP

Anna P.  
Analyst II  
Banking  
Used the software for: 1-2 years

### "Absolutely love it! "

December 4, 2024

5.0

Pros

It is easy to redeem rewards and there are great merchants that you can select from!

Cons

More merchant options would be nice like Disney, Ulta, Lego.

Review Source

AG

Amy G.  
Developmental service worker  
Individual & Family Services  
Used the software for: 1-2 years

### "Amazing awards to offer"

November 30, 2024

5.0

It’s been great, very user friendly and great options

Pros

The options for gift cards, and it’s user friendly

Cons

I have to remember that I have an account and how to access it

Review Source

bC

betty C.  
customer service Supervisor  
Hospitality  
Used the software for: Less than 6 months

### "Helpful Tips of Pros and Cons "

July 22, 2024

5.0

Wonderful and very easy. employee can be recognized personal

Pros

You can track activity going around and employee communication is great. The reward system is very good

Cons

I do not have any complaints for gusto. It is very easy to use.

Review Source

AK

Ally K.  
Team Manager  
Real Estate  
Used the software for: 6-12 months

### "Fantastic Product for Client Appreciation"

September 29, 2024

5.0

Great program for client appreciation and referral acknowledgment! Easy to use, customizable and overall a fantastic solution for our business.

Pros

Ease of use, analytic tracking. Ability to customize and bulk send. Pretty broad merchant selection overall.

Cons

Limited number of merchants available for smaller sized cities. There is a delay on funds being available in your account from delivery to time of use.

Review Source

AP

Arash P.  
IT Team Lead  
Public Relations and Communications  
Used the software for: 2+ years

### "Happy Client"

November 19, 2024

5.0

Excellent application, especially for our organization

Pros

Easy and convenient, easy to send and receive and redeem.

Cons

Maybe more retails to add, like Walmart!

Review Source

RP

Russel P.  
Health and Wellness Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great Experience with Guusto"

November 7, 2024

5.0

Pros

Guusto has a an easy to use Interface with many vendors to choose from. It is used by my employer to provide rewards and prizes to company initatives. Everything was quite easy so I never had to use customer support.

Cons

Althought there are many options, it would be nice to expand further on products

Review Source

BS

Brooke S.  
Manager, Physician and Healthcare Partnerships  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great Engagement Tool"

November 26, 2024

5.0

Pros

I love the ease of use with the team! It allows me to recognize my team and helps with engagement.

Cons

There are a lot of options available but it would be nice to have more options in regard to groceries and fuel.

Review Source

LM

Laura M.  
Analyst  
Retail  
Used the software for: 2+ years

### "Easy to follow"

November 29, 2024

5.0

It is easy to use and it also has options nationwide. I felt convenience and useful.

Pros

It allows people to choose where they want to redeem their gift cards

Cons

Would like to have the option of a VISA gift card

Review Source

HS

Hannah S.  
Social Media and Marketing Assistant  
Hospital & Health Care  
Used the software for: 1-2 years

### "Guusto is a 10/10"

November 19, 2024

5.0

My overall experience has been great, I started a new job a little under a year ago and that was the first I heard of Guusto but I love it now!

Pros

It is so convenient and easy to use, it allows the corporate world to reward their employees just a bit more for going above and beyond

Cons

Nothing to note, its really useful and great!

Review Source

SB

Sam B.  
Mortgage Agent  
Real Estate  
Used the software for: Less than 6 months

### "I am recommending to peers and friends alike."

December 4, 2024

5.0

Excellent. So far I haven't had any issues with the site, payment or delivery.

Pros

Guusto is very efficient. Not only is it quick to set up, the website is incredibly easy to navigate. I'm new to it, but it came recommended to me from peers and I will pay it forward to others for sure.

Cons

The site has seemingly duplicated my account to admin and an employee account? However, we are currently working on it :)

Review Source

DC

Dean C.  
Operation Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "Ease of use"

November 7, 2024

5.0

Great with lots of options to purchase different products

Pros

The ease of use and the options for selections

Cons

Not auto populate information that is commonly used

Review Source

NN

Neha N.  
Associate  
Retail  
Used the software for: 1-2 years

### "Review about the service"

November 16, 2024

5.0

My overall experience was amazing. I knew about new service and i am likely to use it in my professional career too.

Pros

Variety of merchants options available. It was nice to be able to split the gift card amount.

Cons

Maybe not more merchants from Canada. I would have loved if i could get the same amount in my bank account.

Review Source

HY

Hiromi Y.  
CSR  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "thank you so much for being great "

December 24, 2024

4.0

Pros

many options are available which is good

Cons

Could you please add more options such as Ubers or any shopping sites?

Review Source

EF

Ezra F.  
Electro-mechanical Technologist  
Medical Devices  
Used the software for: 2+ years

### "Review for Guusto "

October 21, 2024

5.0

Great will definitely keep using the software and very happy to have it in our company

Pros

The variation of the vendors that they offer when claiming for gift cards.

Cons

Nothing really. Been using Guusto for a couple of years now and have not have any issues on it.

Review Source

SS

Sara S.  
Guest Service Coordinator  
Hospitality  
Used the software for: 1-2 years

### "Guusto Experience"

November 25, 2024

5.0

The only experience I have with Guusto is redeeming gift cards. I have never sent one.

Pros

Very easy to use. Great way to send someone a little something for their hard work and appreciation

Cons

Needs more local places to use gift cards.

Review Source

JB

Jennifer B.  
group manager  
Insurance  
Used the software for: 2+ years

### "guusto review"

November 22, 2024

5.0

i use it for my event prizes form my groups

Pros

selection of merchants are great in the portal

Cons

all good i like everything, i haven't had any issues

Review Source

RN

Ritchie N.  
counter warehouse associate  
Consumer Electronics  
Used the software for: 1-2 years

### "Survey Guusto "

December 16, 2024

5.0

10/10 experience overall. No complaints.

Pros

Really easy to maneuver and a lot of choices

Cons

tons of choices not too hard to pick which

Review Source

HL

Hope L.  
Graphic Designer  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Perfect Gift"

December 4, 2024

5.0

Been perfect since day one, I’ve never had a problem.

Pros

That I can pick anywhere to spend the city I received.

Cons

Some of the amounts on gift cards, are a bit high and I don’t want to spend all at one place.

Review Source

SD

Shawn D.  
Integrations and Pay Solutions Specialist  
Financial Services  
Used the software for: 1-2 years

### "Great Product"

November 26, 2024

5.0

Overall, it's been great, as I'm able to redeem gifts provided by my company with no trouble at all.

Pros

The huge catalog of gift cards to choose from

Cons

The UI can be confusing at times, but it doesn't prevent me from redeeming gifts.

Review Source

HS

Harpreet S.  
Quality Assurance Analyst  
Computer Software  
Used the software for: 2+ years

### "Guusto is great application"

December 4, 2024

5.0

Pros

Ease to use, helps to recognize someone easily. Send/receive of gift is great.

Cons

Sometimes it is laggy. Had to wait couple of times to receive OTP code.

Review Source

BD

Bianca D.  
General Manager  
Hospitality  
Used the software for: 2+ years

### "Easy to use "

August 9, 2024

5.0

it has had a good positive feedback from staff and guests

Pros

its really easy and user friendly, quick and instant from receiving a gift card to redeeming one

Cons

sometimes it glitches and doesn't run properly

Review Source

JR

Jenny R.  
Data Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Guusto Review"

November 15, 2024

5.0

Pros

I like that I can give shout outs in a feed where other coworkers can review and vice versa. Very User Friendly. I also like that it keeps a history so I can review Guustos that I have earned for quarterly reviews.

Cons

I really dont have any current complaints. I think Guusto is user friendly

Review Source

SB

Stephanie B.  
Property Administrator  
Real Estate  
Used the software for: 2+ years

### "Guusto is Amazing!"

November 8, 2024

5.0

Very impressed with this rewards program!

Pros

It's super easy to use and love the choice of vendors.

Cons

There is nothing that I do not like. It's great!

Review Source

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