# Page 5 | Guusto Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Guusto the right Employee Recognition solution for you? Explore 3429 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/186209/Guusto/reviews --- Guusto 4.9 (3429) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 1st, 2026 # Page 5 - Reviews of Guusto ## Showing most helpful reviews Showing 101-125 of 3429 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MK Mohammed K. Solution Architect Computer Hardware Used the software for: 2+ years ### "Convenient, Flexible, and a Great Variety of Reward Options" November 13, 2024 5.0 Overall, Guusto is a convenient and flexible platform for managing rewards, offering a variety of merchant gift cards that employees can redeem at many establishments. However, its limited merchant selection in certain regions, account creation requirement, and frequent out-of-stock gift cards can detract from the overall user experience. Pros I do greatly appreciate that Guusto is most convenient to use, offering ease and efficiency in managing rewards. The platform provides an impressive variety of incentives, particularly in the form of merchant gift cards, which can be redeemed at numerous establishments. Truly, it is a flexible and practical solution. Cons Some users have expressed frustration with Guusto's limited merchant selection, especially in certain regions, and feel more stores should be added for greater variety. Additionally, the requirement to create an account to claim gifts has been criticized, with some suggesting a more streamlined process. Availability of popular gift cards is another issue, with out-of-stock items often causing inconvenience. Review Source MA Martin A. Software Engineer Information Technology and Services Used the software for: 2+ years ### "The Best way to stay on top of Rewarding Employees. " March 13, 2025 5.0 Overall it gives our organisation an accessible platform for incentivizing and acknowledging employees. Pros I enjoy most Guusto easy set upand intuitive interface. Easy to choose what is the best and reedem a gift card for own choice selection. Provide flexibility in delivering rewards .Also gives a variety of customizable rewards options allowing one to tailor recognition efforts that suit preference and interest of employees. Cons Genuinely Guusto is the best, havw never come across any delays or challenge. Review Source SJ Sandy J. Product Management Associate Investment Management Used the software for: 6-12 months ### "A Fantastic Recognition Tool That Motivates and Rewards!" July 8, 2025 5.0 Pros As an employee, I've really enjoyed receiving recognition through Guusto. It's a great way for managers to acknowledge hard work and celebrate successes in a meaningful and visible way. I especially like that recognitions are displayed on a shared dashboard, allowing colleagues across the department to see and celebrate each other's achievements. The flexibility to redeem rewards for a variety of gift cards makes it even more rewarding - you can choose what's' most useful to you and you can combine claimed rewards. It's simple to use, and the recognition feels genuine and impactful. I would highly recommend Guusto to any organization looking to foster a culture of appreciation and motivation! Cons Honestly, I haven't experienced any major downside with Guusto so far. If I had to mention something, it would be that the selection of gift cards depends on what's available at the time - but there are always great options available. Review Source SB SARAH B. Buyer Oil & Energy Used the software for: 1-2 years ### "Guusto = EASY!" January 20, 2025 5.0 It was easy to set up and I have used it several times. Each time, it's super quick. I add the gift in a few moments, and then I either save it for later or go ahead and pick the prize I want right then and there. Pros Today, I had the amazing experience of receiving a reward from a company, and logging in to Guusto to accept it was super duper fast. It took only a few moments to complete the process and get my reward credit. In just seconds, I logged in, accepted the reward, added it to my balance, and then picked out what I wanted to buy with it. I was pleased with the process and how easy it was. Cons I have no gripes about Guusto. I can come close by saying that our company needs to send out more reward incentives so I can use Guusto to pick out more gift cards! Switched from [Xoxoday](https://www.capterra.com/p/153149/Rewards-Platform/) they were hard to use, constant issues with using credits. All in all, they made the user experience frustrating. So frustrating that our employees soon lost the joy of being rewarded Review Source Parthip N. Advisor Insurance Used the software for: 6-12 months ### "Reputable Organization, Reputable Service!!" November 8, 2025 5.0 Pros Guusto is user friendly, is a great value for money, has great customer support and recognize employee for the job they did. It doesn't have any bugs or issues and the user interface is very easy to use and it improves morale of employees when they get a gift card. Cons Nothing actually, Guusto is awesome. There are no cons about this company, among other scamming companies, Guusto stands out as a company that doesnt scam their customers and always deliver top notch service Review Source KO Katherine O. QA Supervisor Research Used the software for: 6-12 months ### "My Review On Guusto" July 18, 2025 5.0 Excellent, easy to use. Nothing really hard about it. I use it everyday to send my interviewers shout outs everyday. Pros Being able to send shout outs to my interviewers and letting them know how they are doing and that we appreciate them. Cons I like it all. I really don't have anything bad to say about Guusto, I think that it is very convenient. Review Source SH SONYA H. BUSINESS SUPPORT II Health, Wellness and Fitness Used the software for: 1-2 years ### "Employee Morale" October 31, 2025 4.0 It has given our office an opportunity to acknowledge each other's accomplishments during a busy day. Pros I love how it boosts morale and the employees are excited about feeling valued. Even employees in different departments can get recognized. Cons Display can be a little different. Kinda need more options to display more accomplishments. Overall, it is still a great site Review Source RY Railyn Y. Hearing Care Coordinator Health, Wellness and Fitness Used the software for: Less than 6 months ### "I LOVE GUUSTO!" February 27, 2026 5.0 I have already redeemed many rewards at my favorite places to shop. I am able to save some money by not using my own cash out of pocket. Pros This site is so user friendly. I love the variety of stores to choose form. I am able to use my Guusto to give a gift card to someone else if I choose. It doesn't have to be used by me. I like being able to choose the amount I want to use for various stores. Sometimes I want to make a smaller purchase. Guusto is how I receive company bonuses. You get dollar for dollar when using at a store. Win win! There is the option to obtain a M/C or Visa gift card but there is a fee as with any of that type. At least we have the option is we need it! Cons eBay is not of the list of stores provided. I shop there often and would like to see this added to the list. Review Source SS Sydney S. Sales Operations Coordinator Consumer Services Used the software for: 1-2 years ### "Great Employee Reward System" February 5, 2026 5.0 Pros It's easy to use, it's free, and you don't need to provide any personal or bank information. to use it. There are lots of different merchants to choose from when redeeming your gift cards. You can also combine gifts you haven't used in case you want a larger gift card. Cons I wish there were gas station/grocery options to redeem gift cards for, even though those aren't necessarily as exciting as some of the options currently available. Review Source JL Joshua L. Pharmacisr Health, Wellness and Fitness Used the software for: 1-2 years ### "Guusto is the most convenient and easy recognition software " January 9, 2026 5.0 All Rexall employees give and receive recognition with Guusto. I always use my cards for gas which is helpful because I drive to many stores for work Pros Makes it very easy to give recognition to my colleagues and to receive recognition. There are a lot of reward options Cons I wish it was possible to do a simple e-transfer of the money, and that it was easier to print out the gift cards Review Source MM Mahato M. Digital Marketer Marketing and Advertising Used the software for: 2+ years ### "We love Guusto!Highly Customizable Rewards Tool." March 24, 2025 5.0 Easy ,flexible and cost effective. The tool is easy to navigate. Pros Guusto flexible reward options that gives freedom to choose reward that best suit my preference. The process of sending and receiving rewards is intuitive and simple.Provides fabulous customizable recognition programs.Cost effective tool. Cons Only that it does not offer physical cards to anyone who would prefer to have it. Review Source MH Mike H. Director, Healthcare Logistics and Supply Chain Used the software for: 2+ years ### "Easy to use tool!" December 20, 2025 5.0 Loved our experience. Staff find it easy to use and it has a ton of redemption options which makes it great for rewards in a team with diverse interests and tastes. Pros We love to use tool for employee rewards and recognition. It has so many options terms of redemption that it’s meets the needs of our diverse team. Cons Haven’t found anything to dislike yet, the tool and interface are very straightforward and easy to understand. Review Source MN Melissa N. Hearing Instrument Specialist Retail Used the software for: 1-2 years ### "Guusto is great" December 10, 2025 5.0 Pretty positive overall experience. The design empowers both senders and recipients to achieve their goals quickly. The value is there. Pros Guusto is clean, modern, and very user-friendly. It makes recognition and gifting feel seamless, which is critical for adoption. The flexibility in rewards and good dashboard design are big wins. The customer support is also wonderful. Cons There’s room to reduce friction in login, expand merchant options (although there are plenty) and maybe give admins more customization and data insights. I have not noticed any bugs/issues in my time using Guusto or experienced any order and delivery issues. It’s been smooth sailing! Review Source Calee M. Territory Manager Education Management Used the software for: 1-2 years ### "Guusto is Great!" October 31, 2025 5.0 Guusto is has been used by my company for a few years now. It is easy to navigate, accept and combine gifts. It's great! Pros Guusto presents an easy way to combine gifts throughout the year for one larger gift. I like to save mine up and use for something larger at the end of the year. Cons Login w/verification code every time makes it a little more difficult to claim your gift - maybe a one-time verification would be good. Review Source PM Paolo M. Market Research Analyst Information Technology and Services Used the software for: 2+ years ### "100% impressed with Guusto ease of use ,flexibility and higly reputed retailers ." March 27, 2025 5.0 Guusto gift cards make me feel appreciated and recognised. Super easy to use and reedem rewards. Pros The varities of gift card Guusto offer is my best feature. Easy to use and allow one to personalise every reward. Its fast ,straightforward and hassle free.Customer service are super responsive and supportive. Cons I haven't found anyt yet to dislike about Guusto. Review Source IS Inderpal S. Pharmacy Tech. Pharmaceuticals Used the software for: 2+ years ### "Guusto Review" February 25, 2025 5.0 Guusto’s overall functionality and service are good. Love the way it offers rewards. Pros Easy to use. Gift cards can be redeemed at thousands of merchants. Offers employee recognition platform and rewards. Unclaimed rewards can be credited back. Cons I haven't had any issues so far in using it. this platform is easy to use. Review Source VR Verified Reviewer Technician Shipbuilding Used the software for: 1-2 years ### "App ease to use" January 26, 2026 5.0 I have been used Guusto since last year. So far I am very satisfied with the application. No complaint. Pros Guusto is an application which is ease to use. This app also gives employee recognition to motivate employee. Cons There is not much I can complain about Guusto. So far there is no bug and issue I have encounter. Highly recommend Review Source AL Ashlie L. Behavior Technician Child Day Care Services Used the software for: 6-12 months ### "Value for money" January 11, 2026 5.0 I have been using Gussto for about half a year now and would recommend it to anyone. At first I thought it was a scam but then started using it and loved it! Pros I felt like Guusto was easy to use and had many different options. I liked I could find my way through the site with anything I needed Cons there wasn’t much that I didn’t like about Guusto. I felt like everything was straight forward and easy to use. Review Source NH Nidhi H. Pharmacy Consumer Services Used the software for: 2+ years ### "Best app for workplace Recognition " March 3, 2026 5.0 My overall experience is fantastic, where i am recognized in my professional world in front if every employees and still private to public. Pros The thing i like most about Guusto is employee recognition. Its very easy to use and also provide value for money. There are so many brands to choose for redemption. Cons The only thing i would like to make a point is if possible, i personally would like to use app rather than websites. If there is in an app that i could find it will be very helpful for most of techy people. Review Source DK Denise K. Administrative Assistant Alternative Medicine Used the software for: 2+ years ### "Fantastic Product!" March 24, 2026 5.0 This program is excellent! I have tried other programs but this one is by far the best! I recommend this company to everyone! Pros This program is easy to use and the employees and students love the gift cards. The dashboard is really easy to follow and it's a pleasure to work with. Cons Nothing, this product is fantastic! It's very easy to use and offers a lot of companies that accept these gifts cards, so many options to choose from! Review Source KO Kris O. Patient Care Coordinator Medical Devices Used the software for: 2+ years ### "Always excited to get Guusto Rewards!" December 3, 2025 5.0 I have been using Guusto for the past 3 years and have had no issues. The one time I used the chat option for changing my email on the account I received an immediate response and my issue was resolved. Pros I get Guusto rewards from my employer. I find it super easy to use and keep of track of amounts earned. Great variety of gift cards to choose from. Cons I do not have any complaints or issues when claiming my rewards or when redeeming them. I find it very easy to navigate their website. Review Source LL Lorena L. Senour EA Financial Services Used the software for: 2+ years ### "Multiple Merchants Available" December 3, 2025 5.0 Overall, I am satisfied with this type of gift card. At the moment, this is the only gift card we are using. Pros We find that the GUUSTO cards are very convenient. There are several merchants to choose from. We don't need to visit individuals merchants to purchase the gift certificates Cons The interfaces to send and to redeem the GUUSTO cards can be a bit cumbersome. For a first timer, it takes a bit long to be able to set up an account, then redeem, etc. Review Source AC Angel C. QC Import and Export Used the software for: 2+ years ### "Simple, easy to use platform" February 26, 2026 5.0 Definitely 5 stars , ultimate platform I ever used. I love how recipients having the freedom to choose from a vast selection of hundreds of different gift cards from grocery to restaurants. Pros Guusto platform is modern, user-friendly, and packed with features designed to make our life easier. This platform is built to be easily tailored to your needs and budget. Cons I don't have any dislike about Guusto platform, overall my experience using this platform is positive. Review Source GK Gurpreet K. Executive Assistant Insurance Used the software for: 2+ years ### "Guusto Review" December 8, 2025 5.0 I have had a great experience with Guusto. Even when I had issues with Bulk orders but the help from customer support was exceptional. Pros I love the fact that it is very convenient with an amazing customer support team. Also it saves me time as I don't have to bother gifting preferences since the Employees have so many merchants to choose from. Cons There is really nothing negative that I have experienced with Guusto. I always had a very seamless experience. Review Source MS Mona S. Manager, Comp and Benefits Wholesale Used the software for: 6-12 months ### "Simple, Thoughtful, and Effective Recognition Tool" October 14, 2025 5.0 Overall, Guusto has been a fantastic platform for team recognition. It’s easy to use, promotes positivity, and helps ensure that contributions don’t go unnoticed. Pros Guusto is incredibly user-friendly and intuitive, making it easy to recognize team members quickly. I especially appreciate the birthday reminders and how simple it is to send a shout-out. The platform encourages a culture of appreciation and helps build stronger team morale. It’s a great way to make recognition part of the daily workflow. Cons While Guusto is a great tool overall, it would be helpful to have more customization options for messages or templates. It would be great if it could be integrated with calendar reminders. These are minor issues and don’t take away from the overall experience Review Source Talk to a Capterra advisor for free and get results within 15 minutes.