# Page 6 | Guusto Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Guusto the right Employee Recognition solution for you? Explore 3512 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/186209/Guusto/reviews

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Guusto

4.9 (3512)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 18th, 2026

# Page 6 - Reviews of Guusto

## Showing most helpful reviews

Showing 126-150 of 3512 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AM

Antonella M.  
Property Developer  
Real Estate  
Used the software for: 2+ years

### "The Real Guru for sending Digital Gift Cards."

March 28, 2025

5.0

I appreciate the many variety of merchants and stores available on Guusto which allow me to choose the option that matches my preference .

Pros

Guusto is the most efficient way to send digital gift cards instantly either using an email or text.Have wide variety of options thus gives us flexible redemption.Does not have a hidden fees and the gift card has no expiry.Works well with 3rd party apps thus make recognition seamless . Charitable giving option feature is huge plus

Cons

No any real downside with Guusto.Features and support are great.

Review Source

CS

Chintan S.  
Personal Insurance Advisor  
Insurance  
Used the software for: Less than 6 months

### "An Easy, Flexible, and Impactful Employee Recognition Platform"

October 31, 2025

5.0

Overall, Guusto has been a fantastic solution for modern employee recognition. It’s simple to use, cost-effective, and flexible enough for both small-scale and company-wide reward programs. The customer support team is responsive and genuinely helpful, and implementation was smooth with minimal training needed. Guusto has become a central part of our recognition culture, helping boost morale, strengthen engagement, and celebrate great work in a consistent, meaningful way.

Pros

Guusto makes employee recognition effortless and impactful. The platform is user-friendly, visually clean, and allows rewards to be sent in seconds. Employees appreciate being able to choose from a wide range of gift card options, which makes the rewards feel personal and inclusive. The platform integrates well with our recognition culture and provides an easy way to track budgets and usage. It has also helped improve team morale and engagement across the organization.

Cons

While the platform works very smoothly overall, the reporting tools could offer a bit more customization—especially for exporting detailed recognition data. Occasionally, certain vendors or gift card options aren’t available in all regions, which can limit choice for international employees. More advanced automation and analytics features would also make the tool even stronger.

Review Source

CP

Claudia P.  
Lawyer  
Law Practice  
Used the software for: 2+ years

### "Surest and Flexible Rewarding Program."

May 31, 2025

5.0

Pros

I love best the ease of access and use of Guusto .Has different varieties of merchants to choose from. The design and layout is super sleek and easy to use.The ability to send a personalized gift is amazing.

Cons

Having many options to choose ,sometimes is hard to choose and decide which to use since it confuses thus takes a lot of time.

Review Source

Colin S.  
AML Compliance Coordinator  
Gambling & Casinos  
Used the software for: 6-12 months

### "Guusto Rewards"

March 23, 2026

5.0

I would say my overall experience is positive. Everything just kind of works. It is a great rewards platform.

Pros

I liked being able to recognize my coworkers. The user interface is clean and easily navigable. It is easy to claim rewards.

Cons

I with there were more option for being able to transfer monetary rewards out of Guusto. Particularly, I would love to see PayPal as an option.

Review Source

Parthip N.  
Advisor  
Insurance  
Used the software for: 6-12 months

### "Reputable Organization, Reputable Service!!"

November 8, 2025

5.0

Pros

Guusto is user friendly, is a great value for money, has great customer support and recognize employee for the job they did. It doesn't have any bugs or issues and the user interface is very easy to use and it improves morale of employees when they get a gift card.

Cons

Nothing actually, Guusto is awesome. There are no cons about this company, among other scamming companies, Guusto stands out as a company that doesnt scam their customers and always deliver top notch service

Review Source

RW

Rachel W.  
CE Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Love it perfect for what we do! "

December 24, 2025

5.0

We use it for employee recognition. We love it. It’s perfect for what we use it for and we use it weekly.

Pros

Easy to use, gives you a variety of places you can use at. Love how the funds are available immediately.

Cons

Loved it all. Our company has been using it for as long as I’ve been with them and we’ve never had any issues or complaints.

Review Source

AK

Andrew K.  
Assistant parts mgr  
Retail  
Used the software for: 1-2 years

### "Really good overall."

April 13, 2026

5.0

It’s been great! Wish cards could have larger dollar amount on them. Customer service is great and pretty easy to deal with.

Pros

Quick and easy to use. Able to load into Apple wallet as well. Fast load times and able To get information quickly.

Cons

Occasional issues getting physical credit cards. And occasional issue with digital cards, but both areas got resolved.

Review Source

MS

Michelle S.  
Administrative Assistant  
Oil & Energy  
Used the software for: 2+ years

### "Great program"

March 30, 2026

5.0

It's a great way to recognize employees! I always like seeing a Guusto card pop up in my inbox. Keep up the good work!

Pros

There are many vendors to choose from! And many being added all the time, when I logged in last I noticed a few vendors I had not seen before on there.

Cons

I am not sure, I haven't come across anything I don't like about it yet! Maybe automatically marking gift cards as redeemed when you click on the "redeemed" button?

Review Source

JL

Joshua L.  
Pharmacisr  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Guusto is the most convenient and easy recognition software "

January 9, 2026

5.0

All Rexall employees give and receive recognition with Guusto. I always use my cards for gas which is helpful because I drive to many stores for work

Pros

Makes it very easy to give recognition to my colleagues and to receive recognition. There are a lot of reward options

Cons

I wish it was possible to do a simple e-transfer of the money, and that it was easier to print out the gift cards

Review Source

NH

Nidhi H.  
Pharmacy  
Consumer Services  
Used the software for: 2+ years

### "Best app for workplace Recognition "

March 3, 2026

5.0

My overall experience is fantastic, where i am recognized in my professional world in front if every employees and still private to public.

Pros

The thing i like most about Guusto is employee recognition. Its very easy to use and also provide value for money. There are so many brands to choose for redemption.

Cons

The only thing i would like to make a point is if possible, i personally would like to use app rather than websites. If there is in an app that i could find it will be very helpful for most of techy people.

Review Source

AD

Anthony D.  
IT Admin  
Warehousing  
Used the software for: 1-2 years

### "Guusto: Great work simply recognized!"

April 2, 2026

5.0

Overall, I am very satisfied with Guusto because it makes employee recognition simple, quick, and meaningful. It provides an easy way to appreciate employees and reinforce positive contributions across the team.

Pros

Great product to recognize employees in a simple and meaningful way. Guusto makes it easy to show appreciation quickly, boost morale, and reward team members without added complexity or administrative effort.

Cons

Honestly, there isn’t much to dislike about Guusto. The platform works well, is easy to use, and consistently delivers value, making it a great product to have for employee recognition.

Review Source

DK

Denise K.  
Administrative Assistant  
Alternative Medicine  
Used the software for: 2+ years

### "Fantastic Product!"

March 24, 2026

5.0

This program is excellent! I have tried other programs but this one is by far the best! I recommend this company to everyone!

Pros

This program is easy to use and the employees and students love the gift cards. The dashboard is really easy to follow and it's a pleasure to work with.

Cons

Nothing, this product is fantastic! It's very easy to use and offers a lot of companies that accept these gifts cards, so many options to choose from!

Review Source

MH

Mike H.  
Director, Healthcare  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Easy to use tool!"

December 20, 2025

5.0

Loved our experience. Staff find it easy to use and it has a ton of redemption options which makes it great for rewards in a team with diverse interests and tastes.

Pros

We love to use tool for employee rewards and recognition. It has so many options terms of redemption that it’s meets the needs of our diverse team.

Cons

Haven’t found anything to dislike yet, the tool and interface are very straightforward and easy to understand.

Review Source

João Paulo X.  
Paralegal  
Legal Services  
Used the software for: 2+ years

### "Why Guusto is great"

May 16, 2026

5.0

Guusto is a great platform with great vendors. I love being able to choose from coffee to tech hardware.

Pros

I like how good we feel when we are recognized with a gift at Guusto, and we can easily redeem gifts that meet our current needs.

Cons

The search tool is a bit weird. Not being able to search vendors before deciding the amount is not great.

Review Source

MJ

Mariah J.  
Flex Cleaning Technician  
Consumer Services  
Used the software for: Less than 6 months

### "Guusto Review"

May 11, 2026

5.0

good overall experience just need to work out the kinks to get how the app fully functions and works

Pros

was really easy to use when i first started a job that used the app, and the employee recognition is really beneficial and lets me know im doing a good job

Cons

a little confusing because im not used to any similar app, just because im not 100% sure on how all the details work

Review Source

FS

Fidel S.  
Personal Banker  
Banking  
Used the software for: Less than 6 months

### "The Guusto way"

May 11, 2026

5.0

My Experience has been great so far, no complaints. I like reading all the great rewards employees do recognize for!

Pros

Fun and Easy to use. Best part you are able to give employee recognition. Send rewards celebrate great work And Inspire performance and enrich the company culture

Cons

Well, I just got on the app of Guusto Don't have anything bad to say about the app. will revisit if have any issues, but I do doubt it

Review Source

AC

Angel C.  
QC  
Import and Export  
Used the software for: 2+ years

### "Simple, easy to use platform"

February 26, 2026

5.0

Definitely 5 stars , ultimate platform I ever used. I love how recipients having the freedom to choose from a vast selection of hundreds of different gift cards from grocery to restaurants.

Pros

Guusto platform is modern, user-friendly, and packed with features designed to make our life easier. This platform is built to be easily tailored to your needs and budget.

Cons

I don't have any dislike about Guusto platform, overall my experience using this platform is positive.

Review Source

MN

Melissa N.  
Hearing Instrument Specialist  
Retail  
Used the software for: 1-2 years

### "Guusto is great"

December 10, 2025

5.0

Pretty positive overall experience. The design empowers both senders and recipients to achieve their goals quickly. The value is there.

Pros

Guusto is clean, modern, and very user-friendly. It makes recognition and gifting feel seamless, which is critical for adoption. The flexibility in rewards and good dashboard design are big wins. The customer support is also wonderful.

Cons

There’s room to reduce friction in login, expand merchant options (although there are plenty) and maybe give admins more customization and data insights. I have not noticed any bugs/issues in my time using Guusto or experienced any order and delivery issues. It’s been smooth sailing!

Review Source

SJ

Sandy J.  
Product Management Associate  
Investment Management  
Used the software for: 6-12 months

### "A Fantastic Recognition Tool That Motivates and Rewards!"

July 8, 2025

5.0

Pros

As an employee, I've really enjoyed receiving recognition through Guusto. It's a great way for managers to acknowledge hard work and celebrate successes in a meaningful and visible way. I especially like that recognitions are displayed on a shared dashboard, allowing colleagues across the department to see and celebrate each other's achievements. The flexibility to redeem rewards for a variety of gift cards makes it even more rewarding - you can choose what's' most useful to you and you can combine claimed rewards. It's simple to use, and the recognition feels genuine and impactful. I would highly recommend Guusto to any organization looking to foster a culture of appreciation and motivation!

Cons

Honestly, I haven't experienced any major downside with Guusto so far. If I had to mention something, it would be that the selection of gift cards depends on what's available at the time - but there are always great options available.

Review Source

JS

Jenny S.  
Senior Role  
Insurance  
Used the software for: 2+ years

### "Amazing Service"

April 10, 2026

5.0

Great, I love using Gusto and it has been amazing and a great service, everything is amazing and great. Service and the easy use of the site and the rewards

Pros

I love using Gusto and it has been amazing for the following :Value for Money Ease of Use Employee Recognition Offers

Cons

More providers would be nice, otherwise everything is amazing and easy to use. More surveys and rewards for the customers would be appreciated

Review Source

MP

Madison P.  
HR Coordinator  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "User friendly platform"

April 14, 2026

5.0

Overall I've a very positive experience with Guusto. It's a good product and it is reasonably priced.

Pros

Guusto's platform is super user friendly - it makes it really easy to send receive claim and redeem awards from team members

Cons

I wish there was a customer service line rather than just email communication when support is needed

Review Source

KS

Karanpreet S.  
Millwright  
Food Production  
Used the software for: 2+ years

### "Positive Sight"

May 10, 2026

5.0

The platform is easy to navigate, rewards are simple to send and redeem, and it makes employee appreciation feel more meaningful.

Pros

It is a great platform for employee recognition and rewards. The interface is simple, user-friendly, and makes sending gifts quick and convenient.

Cons

Not unable to redeem it after a month. Sometimes I have to sign in again and again.However, the overall experience was still smooth

Review Source

VR

Verified Reviewer  
Technician  
Shipbuilding  
Used the software for: 1-2 years

### "App ease to use"

January 26, 2026

5.0

I have been used Guusto since last year. So far I am very satisfied with the application. No complaint.

Pros

Guusto is an application which is ease to use. This app also gives employee recognition to motivate employee.

Cons

There is not much I can complain about Guusto. So far there is no bug and issue I have encounter. Highly recommend

Review Source

AL

Alejandra L.  
Analyst  
Financial Services  
Used the software for: 2+ years

### "Great experience "

April 14, 2026

4.0

Overall, Guusto is a great experience, and they troubleshoot issues very quickly which is very much appreciated.

Pros

There are numerous options to choose from which is great. Any questions or concerns are just a click away and followed up quickly.

Cons

Sometimes it's hard to tell if the options are applicable to where I live. Most of the time, a short travel to a bigger city allows me to use other options.

Review Source

SH

SONYA H.  
BUSINESS SUPPORT II  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Employee Morale"

October 31, 2025

4.0

It has given our office an opportunity to acknowledge each other's accomplishments during a busy day.

Pros

I love how it boosts morale and the employees are excited about feeling valued. Even employees in different departments can get recognized.

Cons

Display can be a little different. Kinda need more options to display more accomplishments. Overall, it is still a great site

Review Source

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