# Page 7 | Guusto Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Guusto the right Employee Recognition solution for you? Explore 3429 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/186209/Guusto/reviews

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Guusto

4.9 (3429)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 7 - Reviews of Guusto

## Showing most helpful reviews

Showing 151-175 of 3429 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

jS

jane S.  
Specialty Nursing Program Lead, RN  
Hospital & Health Care  
Used the software for: 2+ years

### "Guusto is a great reward system"

December 19, 2025

5.0

excellent. I am a fortunate recipient of rewards, they're easy to redeem and there is a great selection of products and vendors.

Pros

ease of use, selection, I've never had any difficulties or problems redeeming any of the gifts. I always get what I'm looking for, fast.

Cons

nothing, it's great. It's intuitive and very easy to use. I would definitely recommend Guusto for anyone looking for a rewards program.

Review Source

JK

Jemima K.  
Roguer  
Farming  
Used the software for: 2+ years

### "I have had a great time w/ Guusto"

June 30, 2025

5.0

It has been really good I have nothing bad to say seeing as it is an app that does what it is meant to do very well.

Pros

There is a multitude of places where I am able to spend my rewards that have been bestowed upon me by the place I work at.

Cons

I have yet to experience any cons because I am an employee and only go on there to check my rewards and see where I would like to spend them.

Review Source

PP

Paloma P.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Small treats on a weekly basis"

July 28, 2025

5.0

10/10; It gives staff something to look forward to on a weekly basis instead of waiting for a mid year/end of the year bonus.

Pros

Small treats on a weekly basis. Additionally, you can elaborate, if you choose, why you are sending the treat in the first place.

Cons

Sometimes I feel like I have to wait longer than a week to be able to send the treat again. Not sure if it is a bug issue or I don't keep track of when I send the treat.

Review Source

VM

Victoria M.  
coordinator  
Real Estate  
Used the software for: 1-2 years

### "I enjoy receiving these cards at work"

February 21, 2025

4.0

I enjoy receiving these cards at work, I can easily use them to make purchases on Amazon and I feel rewarded for my work.

Pros

One of the features I really appreciate about Gusto is the ability for my coworkers to send small rewards when someone goes above and beyond on a task. It's a great way to acknowledge hard work and keep morale high. It’s also very simple to use, making it easy for everyone to participate. I also love that I can use the rewards I receive on Amazon. It's a super convenient option since I can pick whatever I want without any hassle, making it a seamless experience.

Cons

One thing I don’t like is that the rewards can expire, which adds a bit of pressure to use them in time. It can also be tricky to keep track of which rewards I’ve already used and which ones are still available. Additionally, I’m not a fan of how much the Mastercard takes away from the reward— it feels like a significant chunk is lost in fees.

Review Source

VR

Verified Reviewer  
Subject Matter Expert  
E-Learning  
Used the software for: 2+ years

### "Guusto is a breeze"

October 28, 2025

5.0

Receive an email of a gift, log in and accept it. Nice and simple. I can log in anytime to manage my gifts and awards.

Pros

It's easy to use, does what it is supposed to without complicating things. It retains the gifts safe and securely.

Cons

Not much to dislike. It does what it is supposed to. It doesn't complicate things and I feel confident in using it.

Review Source

JS

Julie S.  
Sales Executive  
Marketing and Advertising  
Used the software for: 1-2 years

### "Guusto is the gift that keeps on giving—literally!!"

December 9, 2025

5.0

A smooth, user-friendly app that makes giving recognition easy, fast, and genuinely meaningful, making employees feel appreciated.

Pros

I love the Guusto app because it makes recognizing and rewarding others incredibly simple and meaningful. The platform is easy to navigate, fast to use, and offers a wide variety of gift options that suit everyone’s preferences.

Cons

Gift choices can be overwhelming, and some options aren’t available everywhere, slowing things down.

Review Source

SL

Steven L.  
Statistical Programmer  
Pharmaceuticals  
Used the software for: 2+ years

### "It's an easy-to-use app for redeem gift."

December 20, 2025

5.0

Pros

Guusto is very easy to use and there are plenty of redemption choice. I only spend minutes to claim.

Cons

I am not sure if COSTCO gift cards would be added to redeem in the future. I am really looking forward to it.

Review Source

OA

Omar A.  
Receptionist  
Hospitality  
Used the software for: 1-2 years

### "Guusto is Convenient!"

March 23, 2026

5.0

My experience with Guusto has been very positive. I find it much easier than trying to keep multiple gift cards on hand all the time.

Pros

I love that Guusto is a new and fast innovative way to give thanks to employees in a convenient manner. Guusto is both easy for the employer but also the employee.

Cons

Guusto should implement a way where you can both sign in with your work email and personal, when redeem rewards at home

Review Source

KM

Kristy M.  
Operations Manager  
Legal Services  
Used the software for: 1-2 years

### "Employee Engagement "

March 20, 2026

5.0

Great experience to recognize employees and their hard work, easy to use and interactive. nice variety of gift card options, that all can pick to enjoy.

Pros

Easy to use- great experience for employees. You can acknowledge multiple employees at one time. The team loves it

Cons

I cannot think of any cons- this is a great program- easy to use and enjoyment for the employees. This is perfect.

Review Source

AM

Allen M.  
Printing specialist  
Printing  
Used the software for: 6-12 months

### "Outstanding service "

January 1, 2025

5.0

My overall experience with guusto has been fantastic and would recommend it to all companies.

Pros

What I like most about Guusto is the ease of use and the ability to get recognition from the company I work for.

Cons

There isn’t anything to dislike about Guusto. It is very easy to use and gives a way for companies to show thanks and gratitude to their hardworking employees.

Review Source

SB

Simran B.  
Operations Associate  
Financial Services  
Used the software for: 1-2 years

### "Fun times with Guusto"

November 27, 2025

5.0

When I received my first appreciation on Guusto, it boosts my confidence and also it's not juts money but a gift card! making sure a person pampers him/her self. And when you redeem it, it's a super warm feeling and esp. during days such as black friday- great value for money.

Pros

It has various different brands to redeem the gift cards. And Guusto is quick- amazing service. The website is pretty user friendly as well.

Cons

Guusto is although easy to use but sometimes we can't see how much is left to redeem (may be it's just my system) but it makes it difficult for us.

Review Source

SS

Shelley S.  
General Manager  
Hospitality  
Used the software for: 1-2 years

### "Guusto works for me!"

February 3, 2026

5.0

Overall very good - I have made a lot of people very happy by sending Guusto gift cards - sometimes unexpectedly!

Pros

ease of use - dashboard is very easy to navigate, employee recognition - so simple to do bulk action, employee motivation

Cons

some employees that have issues after putting into their account, have difficulty resolving the issues and think that I can solve - would be nice to actually have a phone number to call and speak to a live person

Review Source

VR

Verified Reviewer  
Operation Technician  
Machinery  
Used the software for: 2+ years

### "Guusto is a must have"

November 20, 2025

5.0

A very nice and easy user friendly interface that makes it easy to recognize employee contributions.

Pros

Ease of use for receiving and giving gifts for work recognition. Self explaining interface with no issues.

Cons

I had no notable issue with Guusto. Nothing has gone wrong any of the times I've used it. Very enjoyable experience.

Review Source

MM

Matteo M.  
Total rewards Manager  
Paper & Forest Products  
Used the software for: Less than 6 months

### "Guusto: easy and very liked by our employees."

May 15, 2025

5.0

It has been extremely easy to join, considering we were in a rush to replace a provider we were really not happy with before the holidays. their availability to answer to all our need and understand how our needs could find a resolution in their system. 5 stars are perfect o describe Guusto

Pros

easy management. low prices. and really on time support for all requests. employees loved it!

Cons

really nothing... We have still to find problems with the system... if I have to mention one, the emails are not trusted by the system when you receive them first.

Alternatives considered

[Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)

Reason for choosing Guusto

Cost was extremely lower than the others

Switched from

[360 Recognition](https://www.capterra.com/p/125712/360-Recognition/)

Teryr berry gift prices spiked during the Canada Post Strike.

Review Source

MS

Michelle S.  
Administrative Assistant  
Oil & Energy  
Used the software for: 2+ years

### "Great program"

March 30, 2026

5.0

It's a great way to recognize employees! I always like seeing a Guusto card pop up in my inbox. Keep up the good work!

Pros

There are many vendors to choose from! And many being added all the time, when I logged in last I noticed a few vendors I had not seen before on there.

Cons

I am not sure, I haven't come across anything I don't like about it yet! Maybe automatically marking gift cards as redeemed when you click on the "redeemed" button?

Review Source

KJH

Kasey Jo H.  
CSR  
Consumer Services  
Used the software for: 6-12 months

### "Ease of receiving and using Funds "

November 15, 2025

5.0

Pros

I love how easy it is to receive and use funds. Guusto is a go to for gifting. I love all the stores to choose from!

Cons

Nothing. It's a great program that allows you to give and receive easily. Would recommend to others.

Review Source

MF

Marco F.  
Volunteer  
Financial Services  
Used the software for: 2+ years

### "Awesone product"

November 12, 2025

5.0

My experience was excellent. No complaint

Pros

There is a vaste merchants selection. And the sight is very simple and ease to use.

Cons

I have nothing that I liked least. The products is really good.

Review Source

LT

Lyric T.  
Legal Assistant  
Legal Services  
Used the software for: 6-12 months

### "Guusto Review"

July 11, 2025

5.0

Guusto is easy to navigate in and a quick convenient way to redeem workplace gifts. I have been using Guusto for about a year.

Pros

Guusto is quite user friendly to use. I like the fact that Guusto is convenient, reliable and seems secure.

Cons

I did not like that there were some Vendors I wish were options to redeem. More Vendor options would be a great addition.

Review Source

AM

Anett M.  
Hearing Health Coordinator  
Medical Devices  
Used the software for: 1-2 years

### "Great Customer support along with amazing vendors "

October 23, 2025

5.0

My experience so far is amazing, any issues I get the customer support is rapid response and detailed.

Pros

The new update is a great kick, I suffer of dry eyes and using the screen features help me at ease navigate what vendors I want to use my claim gifts on.

Cons

I currently love all the collab vendors, and not much to dislike but I would like to see more competitive vendors or current ones.

Review Source

VR

Vanessa R.  
HR Manager  
Hospitality  
Used the software for: Less than 6 months

### "Easy and effective total rewards management "

March 22, 2026

5.0

Pros

Easy and effective way to manage employee recognition program by automating and managing the desired budget.

Cons

Nothing. I really like the platform and how it helps me manage employee engagement and recognition program.

Alternatives considered

[AWARD](https://www.capterra.com/p/133136/AWARD/)

Reason for choosing Guusto

More cost effective option and the possibility of integrating with the HRIS we have in place.

Review Source

TM

Thomas M.  
Driver  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy Gift Card Redemption with Plenty of Merchant Choices"

February 11, 2026

5.0

Pros

Easy to redeem gift cards. Many merchants to choose from. An easy way to recognize employees for job well done.

Cons

I had some difficulty locating a gift card & it took about 10 minutes to wait for a human agent to respond to my chat inquiry. But it is a learning curve so now I now how it all works.

Review Source

AA

Amekia A.  
Hearing Care Coordinator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Winning is a Blast with Guusto!!"

March 24, 2026

5.0

It's been a world whin of fun!! I have had a ball winning gift cards and making selections and spending my time making selections of how to celebrate my wins with the gift card choies.

Pros

What's not to like about Guusto?! I get to choose my method of celebrating my wins. It's empowering!!

Cons

Absolutely nothing. I can't complain about using Guusto. I haven't had a bad experience as of yet using Guusto.

Review Source

JL

Joaness L.  
Hotel Accountant  
Hospitality  
Used the software for: 2+ years

### "Guusto Gift Cards Are a Game-Changer for Employee Recognition"

November 18, 2024

5.0

I have good experience with Guusto. I have been using for three years. I can redeem as small as $5 and choose different merchant stores. Also, I can access the gitlft cards right away.

Pros

I like how I can just forget my gift in guusto and it never expires. And when I need it, I can split it between different merchat store or just use the some (not at all) amount.

Cons

There is nothing I did not like about guusto

Review Source

cL

christy L.  
making  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "my review tittle can be called positive feed back"

January 10, 2026

5.0

Describe my overall experience with Guusto. ova all it has been great .my hard work has been rewarded.

Pros

What did you like most about Guusto?\* I enjoy the fact I can use them any where I like. then I have the option of spending it on my grands

Cons

Here at Colgate they are not consistence with the points we get them when management have the time. We are told : staff was behind.

Review Source

MG

Maria G.  
Client Experience specialist  
Financial Services  
Used the software for: 1-2 years

### "two thumbs up"

October 9, 2025

5.0

I am satisfied with the program, it makes it easy to show appreciation to co-workers that you may not work in close proximities to.

Pros

It is easy to use, makes it easy to show appreciation to a co-worker through shout outs and boosts moral.

Cons

the gift card options would be easier to pick if they were region specific, some options are for out of province.

Review Source

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