# Page 7 | Guusto Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Guusto the right Employee Recognition solution for you? Explore 3512 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/186209/Guusto/reviews

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Guusto

4.9 (3512)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 18th, 2026

# Page 7 - Reviews of Guusto

## Showing most helpful reviews

Showing 151-175 of 3512 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RM

Ronald M.  
Drop and count team  
Public Policy  
Used the software for: Less than 6 months

### "Maryland live casino"

April 21, 2026

5.0

I give 10 out of 10 because my job reward they come me immediately no problems at all and what Ike

Pros

The rewards and the appreciation they show their members love they check on us too see wee ok the company is great

Cons

Nothing at all everything great so far so organize in a nice manor at all times I love tha app too no glitches or any thing

Review Source

AL

Ashlie L.  
Behavior Technician  
Child Day Care Services  
Used the software for: 6-12 months

### "Value for money"

January 11, 2026

5.0

I have been using Gussto for about half a year now and would recommend it to anyone. At first I thought it was a scam but then started using it and loved it!

Pros

I felt like was easy to use and had many different options. I liked I could find my way through the site with anything I needed

Cons

there wasn’t much that I didn’t like about . I felt like everything was straight forward and easy to use.

Review Source

MM

Mataya M.  
ASM  
Retail  
Used the software for: 2+ years

### "Guusto is super motivational!"

May 18, 2026

5.0

Overall has been extremely positive. I love and find it super motivational for my team and myself in my approx. 3 years of use.

Pros

As an employee, I feel that genuinely helps me feel seen and appreciated by my employer. I especially like that you can include a message, and that the gifts you receive feel thoughtful and meaningful.

Cons

I don't like the minimum gift card amounts at times but i find it's rarely an issue due to their large selection of vendors.

Review Source

KO

Kris O.  
Patient Care Coordinator  
Medical Devices  
Used the software for: 2+ years

### "Always excited to get Guusto Rewards!"

December 3, 2025

5.0

I have been using for the past 3 years and have had no issues. The one time I used the chat option for changing my email on the account I received an immediate response and my issue was resolved.

Pros

I get rewards from my employer. I find it super easy to use and keep of track of amounts earned. Great variety of gift cards to choose from.

Cons

I do not have any complaints or issues when claiming my rewards or when redeeming them. I find it very easy to navigate their website.

Review Source

LL

Lorena L.  
Senour EA  
Financial Services  
Used the software for: 2+ years

### "Multiple Merchants Available"

December 3, 2025

5.0

Overall, I am satisfied with this type of gift card. At the moment, this is the only gift card we are using.

Pros

We find that the cards are very convenient. There are several merchants to choose from. We don't need to visit individuals merchants to purchase the gift certificates

Cons

The interfaces to send and to redeem the cards can be a bit cumbersome. For a first timer, it takes a bit long to be able to set up an account, then redeem, etc.

Review Source

BT

Ben T.  
Retail manager  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Guusto is awesome"

May 15, 2026

5.0

Overall, the experience has been really well. is very easy to redeem. So far all the stores I like are there.

Pros

It’s very convenient to use it and many stores to redeem at. I like how you can log in with google account too.

Cons

The app doesn’t feel smooth. The gift cards I have redeemed are still under the unused category. Even though the value of the gift card is $0.

Review Source

GK

Gurpreet K.  
Executive Assistant  
Insurance  
Used the software for: 2+ years

### "Guusto Review"

December 8, 2025

5.0

I have had a great experience with . Even when I had issues with Bulk orders but the help from customer support was exceptional.

Pros

I love the fact that it is very convenient with an amazing customer support team. Also it saves me time as I don't have to bother gifting preferences since the Employees have so many merchants to choose from.

Cons

There is really nothing negative that I have experienced with . I always had a very seamless experience.

Review Source

VR

Verified Reviewer  
finance analyst  
Financial Services  
Used the software for: 2+ years

### "finance analyst"

April 7, 2026

5.0

Pros

What I like most about is how simple and efficient it is to recognize and reward people. The platform is easy to use, offers flexible gift options, and makes appreciation feel meaningful and immediate

Cons

One area for improvement is the limited selection of gift options in certain regions, which can reduce flexibility for recipients.

Review Source

Calee M.  
Territory Manager  
Education Management  
Used the software for: 1-2 years

### "Guusto is Great!"

October 31, 2025

5.0

is has been used by my company for a few years now. It is easy to navigate, accept and combine gifts. It's great!

Pros

presents an easy way to combine gifts throughout the year for one larger gift. I like to save mine up and use for something larger at the end of the year.

Cons

Login w/verification code every time makes it a little more difficult to claim your gift - maybe a one-time verification would be good.

Review Source

TL

Thomas L.  
IT System Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Contentment experience with Guusto.Great Merchant Flexibility and Superior Service "

April 8, 2025

5.0

Wonderful tool that have lots of options of rewards and customization.

Pros

I love most lots of merchants options available to select .Extremely easy to use and implement .I find it powerful tool for peer-peer recognition.

Cons

The journey of using has been smooth haven't experience any major problem.

Review Source

MC

Maria C.  
VP Administration  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "A Simple and Flexible Gift Card Platform"

November 20, 2024

5.0

I was able to quickly set up an account and start using the platform without needing a demo. While there were a few initial hiccups, I was able to easily resolve them. For example, I accidentally created two workspaces, but I was able to repurpose the second one after familiarizing myself with the dashboard. I appreciate that allows me to manage transactions for two separate companies, each with its own funding and reward options, all under a single login. After just one day of use, I'm confident that Guusto is the perfect solution for my needs. It's a simple platform that enables me to reward both internal and external customers with a variety of gift card options. On top of all that, Guusto has attractive pricing options.

Pros

I liked the platform's flexibility. First, I can set up gift links for one recipient or many. Second, I can select one gift card option or have the recipient choose a gift from many options, including eateries, travel, and retailers. Third, I can fund my account via credit card, bank transfer, wire, etc.

Cons

I wouldn't say I liked paying the convenience fee to fund my account with a credit card but this was not a dealbreaker; it is business. However, there are options to fund your account for free.

Alternatives considered

[360 Recognition](https://www.capterra.com/p/125712/360-Recognition/)[WorkTango](https://www.capterra.com/p/156177/WorkTango/)[Bonusly](https://www.capterra.com/p/167338/Bonusly/)[BHN Rewards](https://www.capterra.com/p/161911/Rybbon-Digital-Incentives/)

Reason for choosing Guusto

We were seeking a straightforward platform that would allow us to easily share gift card options with recipients. Our goal was to provide flexibility, enabling individuals to choose gifts that align with their personal preferences. We weren't interested in a complex engagement platform; we simply needed a tool to facilitate gift-giving.

Review Source

CQ

Chyna Q.  
Reception  
Hospitality  
Used the software for: 2+ years

### "10/10 Experience"

March 25, 2026

5.0

get a 5 star rating foresure! Super easy to use. Very fun to give out to employees when they deserve the recognition.

Pros

has been a fun and effective way to show your employees that you appreciate their hardwork...

Cons

I think could add a couple more places to choose where you can spend your reward. Other than that I have no complaints!

Review Source

VK

Virginia K.  
IT Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Phenomenal Gifting Platform with outstanding support. "

March 20, 2025

5.0

Overall in our organisation solves the ability to offer gift cards to employees in recognition of their hardwork.Allow us to choose the best reward .

Pros

Best feature about is the variety of git card options .Works seamlessly on both sending reward on person or a whole team. Easy to reedem the gift card with one of it's partners of one's choice.The apps itself is super friendly and has super responsive and supportive customer care community.

Cons

From my view ,haven't experience any dowside .

Review Source

RB

Roxy B.  
QMHP  
Mental Health Care  
Used the software for: 1-2 years

### "Great option for recognizing employees"

December 9, 2025

5.0

I have received multiple gifts on and enjoy being recognized for my hard work. I have enjoyed the ability to send notes of encouragement to co-workers so boost team morale.

Pros

I like the employee recognition options and the ease of use on the platform. The portal is a nice way to recognize co-workers and management for their hard work.

Cons

I dislike the minimal options for redeeming rewards on the portal. The economy is terrible and it would be nice if rewards could be redeemed for visa gift cards to be used on groceries or gas.

Review Source

BH

Bella H.  
Shipping and receiving  
Machinery  
Used the software for: 2+ years

### "Guusto Is Awesome"

April 15, 2026

5.0

Love it, I recommend it to every company I come across. Everyone should have this within their company to help boost mural!

Pros

That you can choose where you would like to use your gift. Great for everyone as they can pick anything they want

Cons

Wish I could request how much i am able to give someone. I want to be able to give people more than $10 dollars.

Review Source

oL

oliver L.  
VICE PRESIDENT  
Banking  
Used the software for: 1-2 years

### "i love Guusto"

December 2, 2025

5.0

love it FOR YEARS!!i know that when i have a business i will be using for my employees! that is a definite.

Pros

definitely a value on your money and a great motivator to get employees to do the right thing. and lots of great options

Cons

i have not found anything on that i do not like. i love every part of it, including the options and ease of use.

Review Source

AP

Ana P.  
VP, Finance and IT  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Joy and flexiblity"

March 31, 2026

5.0

Signing in is really easy and I can choose to use my money prize in a flexible way. I usually pick restaurants.

Pros

I can surprise my staff recognizing their efforts and achievement with their favourite products. there are lots of options to choose from and the history is always there so they can remember what happen in previous years

Cons

I have little patience so the first time I signed in I had to ask another person to guide me and it took her 30 seconds to do it.

Review Source

MA

Martin A.  
Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "The Best way to stay on top of Rewarding Employees. "

March 13, 2025

5.0

Overall it gives our organisation an accessible platform for incentivizing and acknowledging employees.

Pros

I enjoy most easy set upand intuitive interface. Easy to choose what is the best and reedem a gift card for own choice selection. Provide flexibility in delivering rewards .Also gives a variety of customizable rewards options allowing one to tailor recognition efforts that suit preference and interest of employees.

Cons

Genuinely is the best, havw never come across any delays or challenge.

Review Source

KL

Kelly L.  
Solutions Architect  
Computer Software  
Used the software for: 1-2 years

### "Review as a recipient of Guusto"

January 11, 2026

4.0

I am happy to receive from my peers knowing I am being appreciated. It also allows me to combine the amounts to bigger amounts and convert to stores of my choice. I like it a lot.

Pros

It’s a great way to show/know employee recognition. It was very easy to use. I can choose to combine multiple amounts into one amount. Variety of merchant options to choose to convert amount to what one prefers.

Cons

Honestly there isn’t anything I least like about but possibly can increase even more merchants, although the ones now are really good already. Most malls offer gift cards, those are good options too in case a specific merchant isn’t in the option.

Review Source

KH

Kathleen H.  
CSR  
Insurance  
Used the software for: 1-2 years

### "great way to show appreciation!"

March 23, 2026

5.0

Pros

I love my bonus cards- they are a great way to motivate me to do extra hours! They make me feel appreciated, they are easy to use, and there is a great selection of retailers who accept them.

Cons

The only problem I have with , is I wish there were more ways to earn them; it would be great if we had more ways to win Guusto gifts throughout the year

Review Source

SM

Sherri M.  
Hearing Instrument specialist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great experience with Guusto"

February 27, 2026

5.0

I have been the recipient many times and it is a great way to be recognized. I prefer it over a purchased gift

Pros

It is so easy to use and a safe way to recognize a persons efforts on the job when they put in extra effort

Cons

I really have no cons at this time. It was a nice tool to be acknowledged and very useful instead of purchased items

Review Source

EC

Erin C.  
Operations  
Construction  
Used the software for: 2+ years

### "Convenient employee recognition "

November 10, 2025

5.0

is very convenient with providing employee recognition and rewards in a way that is convenient and applicable to them.

Pros

allows our company to provide employee recognition rewards that provide flexibility for them to use on vendors that are most convenient to them.

Cons

More vendors that support ’s would be great. There is a good selection but more regional vendors within the US would be great, especially for those who want to shop more locally.

Review Source

Ronnie P.  
Account Executive  
Entertainment  
Used the software for: 6-12 months

### "This app ROCKS"

February 27, 2026

5.0

Pros

Its really easy to use & you can put your rewards on a Mastercard, which makes it similar to cash!!!

Cons

It will not go onto my apple wallet. In this case, I can only use the debit Mastercard online which limits my spending ability

Review Source

MM

Mahato M.  
Digital Marketer  
Marketing and Advertising  
Used the software for: 2+ years

### "We love Guusto!Highly Customizable Rewards Tool."

March 24, 2025

5.0

Easy ,flexible and cost effective. The tool is easy to navigate.

Pros

flexible reward options that gives freedom to choose reward that best suit my preference. The process of sending and receiving rewards is intuitive and simple.Provides fabulous customizable recognition programs.Cost effective tool.

Cons

Only that it does not offer physical cards to anyone who would prefer to have it.

Review Source

MS

Mona S.  
Manager, Comp and Benefits  
Wholesale  
Used the software for: 6-12 months

### "Simple, Thoughtful, and Effective Recognition Tool"

October 14, 2025

5.0

Overall, has been a fantastic platform for team recognition. It’s easy to use, promotes positivity, and helps ensure that contributions don’t go unnoticed.

Pros

is incredibly user-friendly and intuitive, making it easy to recognize team members quickly. I especially appreciate the birthday reminders and how simple it is to send a shout-out. The platform encourages a culture of appreciation and helps build stronger team morale. It’s a great way to make recognition part of the daily workflow.

Cons

While is a great tool overall, it would be helpful to have more customization options for messages or templates. It would be great if it could be integrated with calendar reminders. These are minor issues and don’t take away from the overall experience

Review Source

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