# Page 8 | Guusto Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Guusto the right Employee Recognition solution for you? Explore 3512 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/186209/Guusto/reviews --- Guusto 4.9 (3512) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 18th, 2026 # Page 8 - Reviews of Guusto ## Showing most helpful reviews Showing 176-200 of 3512 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AB Adam B. Sales Leader Insurance Used the software for: 2+ years ### "Experiences with Guusto" November 17, 2025 5.0 Enjoyable. Very easy to use. Great rewards program to use for my staff. Very well received by everyone who has received a gift card from . Pros The choices of vendors to redeem gift cards are plentiful, so it appeals to everyone. Being able to send out gift cards in multiple denominations is a bonus. Cons Cannot cancel gift card sent to individual if not claimed without a subscription. When a gift card remains unclaimed for 3+ months, I should be able to put the funds back into my account with the need to pay a monthly rate. Review Source SB SARAH B. Buyer Oil & Energy Used the software for: 1-2 years ### "Guusto = EASY!" January 20, 2025 5.0 It was easy to set up and I have used it several times. Each time, it's super quick. I add the gift in a few moments, and then I either save it for later or go ahead and pick the prize I want right then and there. Pros Today, I had the amazing experience of receiving a reward from a company, and logging in to to accept it was super duper fast. It took only a few moments to complete the process and get my reward credit. In just seconds, I logged in, accepted the reward, added it to my balance, and then picked out what I wanted to buy with it. I was pleased with the process and how easy it was. Cons I have no gripes about . I can come close by saying that our company needs to send out more reward incentives so I can use Guusto to pick out more gift cards! Switched from [Xoxoday](https://www.capterra.com/p/153149/Rewards-Platform/) they were hard to use, constant issues with using credits. All in all, they made the user experience frustrating. So frustrating that our employees soon lost the joy of being rewarded Review Source RSLT Raymond Sik Lung T. Relationship Manager Hospitality Used the software for: 2+ years ### "Guusto experience my 2 cents " March 1, 2025 5.0 Very good, will recommended to friends and families Pros Very flexible and reliable, always work and easy to use when use to redeem gifts Cons Limited merchant, cannot use gift funds to pay for services Review Source MK Mohammed K. Solution Architect Computer Hardware Used the software for: 2+ years ### "Convenient, Flexible, and a Great Variety of Reward Options" November 13, 2024 5.0 Overall, is a convenient and flexible platform for managing rewards, offering a variety of merchant gift cards that employees can redeem at many establishments. However, its limited merchant selection in certain regions, account creation requirement, and frequent out-of-stock gift cards can detract from the overall user experience. Pros I do greatly appreciate that is most convenient to use, offering ease and efficiency in managing rewards. The platform provides an impressive variety of incentives, particularly in the form of merchant gift cards, which can be redeemed at numerous establishments. Truly, it is a flexible and practical solution. Cons Some users have expressed frustration with 's limited merchant selection, especially in certain regions, and feel more stores should be added for greater variety. Additionally, the requirement to create an account to claim gifts has been criticized, with some suggesting a more streamlined process. Availability of popular gift cards is another issue, with out-of-stock items often causing inconvenience. Review Source PP Pierre P. Business Development Coordinator Financial Services Used the software for: 1-2 years ### "Guusto is my favourite reward platform" September 2, 2025 5.0 Great product and great team that has implemented the product. The user interface is so easy to use and is good for the company. Pros Ease of use & quick withdrawal process. Great platform for employee recognition and rewards. Also great customer service - specialists respond quickly. Cons It does take around 3-4 steps to withdraw funds, they could consolidate some steps and put it in one screen like the withdrawal confirmation and the gift card selection. Review Source RR Rose R. IT Design Used the software for: 1-2 years ### "Positive & Uplifting" October 24, 2025 5.0 Overall, my experience with has been positive. The platform makes it easy to recognize and reward team members in a meaningful way. I appreciate how simple it is to send rewards and how recipients have the flexibility to choose from a wide range of merchants. It’s helped foster a culture of appreciation in our workplace. Pros Flexibility of Rewards Recipients can choose from a wide range of merchants or convert their reward into charitable donations, which makes the recognition feel more personal and meaningful. Cons imited Merchant Options in Some Areas While offers a wide selection of merchants, users in smaller cities or rural areas sometimes find fewer relevant options Review Source JG Jennifer G. Hearing Care Coordinator Health, Wellness and Fitness Used the software for: 1-2 years ### "A lot of great options" April 16, 2026 5.0 great, I love being able to transfer money into Amazon easily. It is a great way to receive bonus from our company Pros A lot of options for store credits. I like that there are a lot of store/restaurant/ and even travel available Cons can not take it out in cash. I wish there was a venmo/cashapp cash pay out option. Not all of these stores are in my area Review Source KM KARIM M. Warranty adjuster Automotive Used the software for: 1-2 years ### "Honest Guusto Review" March 27, 2026 5.0 It's been great honestly i have used over 5 gift cards and it's been enjoyable to have a little extra when it comes to making purchases. Pros The variety of the different vendors to choose from as well as the process of adding the gift card to your digital wallet. The value you get is great as well you feel recognize by your employer. Cons I currently have no complaints, if I were to give back some feedback would be to make the interface more age friendly. Review Source JL Jayden L. VP of Accounting Construction Used the software for: 1-2 years ### "Amazing platform helping us recognize amazing people!" March 31, 2026 5.0 is an amazing platform to help recognize employee achievements and amazing people within our company! Pros Super valuable product for recognizing employee achievements. The user interface is amazing and easy to use. Customer service is great. Value for money is great and there's tons of different offers to choose from to help our employees choose their desired reward Cons There are ocassional bugs with logins and or redeeming the giftcars but overall it's nothing major as the team at are very active in patching these bugs Review Source RC Rosie C. Senior Trader Marketing and Advertising Used the software for: 2+ years ### "Guusto is Great!" January 11, 2026 5.0 Fantastic way to recognize fellow employees, platform is easy to use, selection of vendors is varied! Pros has a large selection of vendors that users can pick from to redeem gift cards - there's something for everyone! Cons It's difficult to keep track of balances, especially for gift cards that end up being split between multiple vendors. Review Source PM Paolo M. Market Research Analyst Information Technology and Services Used the software for: 2+ years ### "100% impressed with Guusto ease of use ,flexibility and higly reputed retailers ." March 27, 2025 5.0 gift cards make me feel appreciated and recognised. Super easy to use and reedem rewards. Pros The varities of gift card offer is my best feature. Easy to use and allow one to personalise every reward. Its fast ,straightforward and hassle free.Customer service are super responsive and supportive. Cons I haven't found anyt yet to dislike about . Review Source VR Verified Reviewer People Operations Generalist Information Technology and Services Used the software for: Less than 6 months ### "Perfect for Global gifting & automation" August 11, 2025 4.0 Pros Makes global gifting possible and also automates the gifting process entirely for our team. The customer support and chat bot are also fantastic. Cons There was a lack of initial support when implementing and the platform isn't very intuitive. It would have been great if we had someone walk as through the set up. Review Source TN Taylor N. customer care representative Health, Wellness and Fitness Used the software for: 2+ years ### "Guusto review " January 14, 2026 5.0 My overall experience when using the app is I am very pleased to use it as my experience has always been great using it. Pros When using the ap , what I like most about it, is it's very user friendly and easy to navigate Cons When using the app I have no cons in regards to using the app as I am very happy to use it and enjoy it Review Source IS Inderpal S. Pharmacy Tech. Pharmaceuticals Used the software for: 2+ years ### "Guusto Review" February 25, 2025 5.0 ’s overall functionality and service are good. Love the way it offers rewards. Pros Easy to use. Gift cards can be redeemed at thousands of merchants. Offers employee recognition platform and rewards. Unclaimed rewards can be credited back. Cons I haven't had any issues so far in using it. this platform is easy to use. Review Source SN Sandie N. Manager Civic & Social Organization Used the software for: 1-2 years ### "A great option for staff appreciation" March 26, 2026 5.0 The program is easy to use and the selections are great. I always get excited when my work sends me an email that I have rewards to use at GUUSTO. Pros My organization uses for employee recognition. It has been a great program for our employees. I appreciate the ability to select the store or service I want to spend my rewards on. Cons It is a great program that is very easy to use and offers lots of options. No suggestion for change. Review Source LV Li V. Teller Banking Used the software for: 1-2 years ### "Easy to use - Guusto" May 14, 2026 5.0 Pros I really like how there's a lot of vendors and it's very user friendly. It delivers to you instantly and makes it really easy to reedem. I also really love that my company sends everyone a giftcard for their birthday, it makes me feel very appreciated. Cons Honestly nothing, I wasn't able to pick Amazon as my merchant last time I got a gift card but I think I accidentally skipped over it. Review Source RK Ryan K. Warehouse Manager Warehousing Used the software for: 6-12 months ### "I like the Shout Outs and Appreciation." April 27, 2026 5.0 so far everything has worked out good for me. i like how we are finally able to show are employee a monthly appreciation. Pros I like everything about i like how we can send shout outs to the employee and i like how we can d o employee appreciation. Cons i havent figured that out yet i have only been on it for a couple months now but as far as i can teel its fine. Review Source OA Omar A. Receptionist Hospitality Used the software for: 1-2 years ### "Guusto is Convenient!" March 23, 2026 5.0 My experience with has been very positive. I find it much easier than trying to keep multiple gift cards on hand all the time. Pros I love that is a new and fast innovative way to give thanks to employees in a convenient manner. Guusto is both easy for the employer but also the employee. Cons should implement a way where you can both sign in with your work email and personal, when redeem rewards at home Review Source KM Kristy M. Operations Manager Legal Services Used the software for: 1-2 years ### "Employee Engagement " March 20, 2026 5.0 Great experience to recognize employees and their hard work, easy to use and interactive. nice variety of gift card options, that all can pick to enjoy. Pros Easy to use- great experience for employees. You can acknowledge multiple employees at one time. The team loves it Cons I cannot think of any cons- this is a great program- easy to use and enjoyment for the employees. This is perfect. Review Source Lisa M. Hearing Care Coordinator Medical Devices Used the software for: 6-12 months ### "Love Guusto!" January 19, 2026 5.0 is very simple to use and rewards are seen immediately. It's nice to not have to wait for something to come in the mail! Pros is easy to use and transfer rewards to whatever choice you prefer. There are plenty to choose from. Cons Only that you can't put your rewards on a Visa or Mastercard Gift card instead of just Amazon. Review Source jS jane S. Specialty Nursing Program Lead, RN Hospital & Health Care Used the software for: 2+ years ### "Guusto is a great reward system" December 19, 2025 5.0 excellent. I am a fortunate recipient of rewards, they're easy to redeem and there is a great selection of products and vendors. Pros ease of use, selection, I've never had any difficulties or problems redeeming any of the gifts. I always get what I'm looking for, fast. Cons nothing, it's great. It's intuitive and very easy to use. I would definitely recommend for anyone looking for a rewards program. Review Source RG Roderick G. Dishwasher Gambling & Casinos Used the software for: 6-12 months ### "Great pocket" April 21, 2026 5.0 A app that is good to have and to share with friends and love ones get to experience something different Pros Great way to save money in times when it’s needed most for lunch are gas for vehicles and rides for the kids Cons Sign in takes time but overall the app is great i use it with my job and the food coupons and gift card Review Source EA Elizabeth A. Medical Assistant Mental Health Care Used the software for: 1-2 years ### "Guusto is so awsome." July 15, 2025 5.0 I love , it feel like I can stay connected to other co-workers and recognize them even if i don't run into them by doing it virtually. Pros I like the AI generator when giving shoutouts. I also love how user friendly it is, i was skeptical about using it at first but once i started messing with it, is like i use it every day now. Cons I loved everything, I wish we would of had a demo prior to it, I would of used it sooner. It is actually very easy to use. Review Source VR Vanessa R. HR Manager Hospitality Used the software for: Less than 6 months ### "Easy and effective total rewards management " March 22, 2026 5.0 Pros Easy and effective way to manage employee recognition program by automating and managing the desired budget. Cons Nothing. I really like the platform and how it helps me manage employee engagement and recognition program. Alternatives considered [AWARD](https://www.capterra.com/p/133136/AWARD/) Reason for choosing Guusto More cost effective option and the possibility of integrating with the HRIS we have in place. Review Source TM Thomas M. Driver Hospital & Health Care Used the software for: 1-2 years ### "Easy Gift Card Redemption with Plenty of Merchant Choices" February 11, 2026 5.0 Pros Easy to redeem gift cards. Many merchants to choose from. An easy way to recognize employees for job well done. Cons I had some difficulty locating a gift card & it took about 10 minutes to wait for a human agent to respond to my chat inquiry. But it is a learning curve so now I now how it all works. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.