# Page 9 | Guusto Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Guusto the right Employee Recognition solution for you? Explore 3512 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/186209/Guusto/reviews

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Guusto

4.9 (3512)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 18th, 2026

# Page 9 - Reviews of Guusto

## Showing most helpful reviews

Showing 201-225 of 3512 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AA

Amekia A.  
Hearing Care Coordinator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Winning is a Blast with Guusto!!"

March 24, 2026

5.0

It's been a world whin of fun!! I have had a ball winning gift cards and making selections and spending my time making selections of how to celebrate my wins with the gift card choies.

Pros

What's not to like about ?! I get to choose my method of celebrating my wins. It's empowering!!

Cons

Absolutely nothing. I can't complain about using . I haven't had a bad experience as of yet using Guusto.

Review Source

VR

Verified Reviewer  
Subject Matter Expert  
E-Learning  
Used the software for: 2+ years

### "Guusto is a breeze"

October 28, 2025

5.0

Receive an email of a gift, log in and accept it. Nice and simple. I can log in anytime to manage my gifts and awards.

Pros

It's easy to use, does what it is supposed to without complicating things. It retains the gifts safe and securely.

Cons

Not much to dislike. It does what it is supposed to. It doesn't complicate things and I feel confident in using it.

Review Source

JS

Julie S.  
Sales Executive  
Marketing and Advertising  
Used the software for: 1-2 years

### "Guusto is the gift that keeps on giving—literally!!"

December 9, 2025

5.0

A smooth, user-friendly app that makes giving recognition easy, fast, and genuinely meaningful, making employees feel appreciated.

Pros

I love the app because it makes recognizing and rewarding others incredibly simple and meaningful. The platform is easy to navigate, fast to use, and offers a wide variety of gift options that suit everyone’s preferences.

Cons

Gift choices can be overwhelming, and some options aren’t available everywhere, slowing things down.

Review Source

MK

Marcela K.  
Custom Group Specialist  
Hospitality  
Used the software for: 6-12 months

### "Def recommended"

March 19, 2026

5.0

It has been good so far. I have been using it for a year now and have had no problems. It helps me save some money while going out of filling out gas.

Pros

I have been using for a year now since I joined a new company. It is really easy to receive and redeem any gift card I get.

Cons

I wish there were more options available. It is pretty much limited to some specific places. I am unsure if those are the rules of the company, I work for, but it would be great to have just a credit card gift card available to top up with whatever I get.

Review Source

JA

Juwan A.  
R and D Engineer  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Great experience with Guusto"

April 28, 2026

5.0

My experience with has been very good, I was given a lot of gifts on it through recognition from my great work.

Pros

The ability to show recognition to employees and give them something to reward their efforts and hard work.

Cons

They do not have prepaid visa or master cards. If they had prepaid visa and master cards that would allow users more flexibility with what to get

Review Source

CC

Carolina C.  
CRM Manager  
Automotive  
Used the software for: 1-2 years

### "A user friendly platform for employee"

March 19, 2026

5.0

Overall my experience with has been very positive. It is easy to use, integrates well with our existing tools, and makes employee recognition feel more timely and meaningful. It has helped encourage a culture of appreciation in a simple and approachable way

Pros

I really liked how easy and intuitive it is to send recognition. It makes acknowledging teammates feel quick and genuine instead of feeling like a chore

Cons

The notification volume can be a bit much, especially when multiple recognitions are happening at once

Review Source

BP

BRIAN P.  
Director  
Food & Beverages  
Used the software for: 1-2 years

### "Guusto is an excellent service"

March 30, 2026

5.0

I had a great overall experience with , and it provides employee recognition and motivations...

Pros

I liked that it was easy to navigate and is much better than utilizing physical gift cards, which often get misplaved

Cons

There is not much that I did not enjoy about , but i suppose someone who is not familiar at all with technology might prefer physical cards

Review Source

Raymond B.  
Process Engineer  
Chemicals  
Used the software for: 6-12 months

### "Feedback on Guusto"

March 11, 2026

5.0

Pros

Being able to recognize employee through the reward system and the multiple options of the rewards to choose from.

Cons

Need more options on companies and brand. The mobile app can also have some technical difficulties to sign on.

Review Source

SS

Shelley S.  
General Manager  
Hospitality  
Used the software for: 1-2 years

### "Guusto works for me!"

February 3, 2026

5.0

Overall very good - I have made a lot of people very happy by sending gift cards - sometimes unexpectedly!

Pros

ease of use - dashboard is very easy to navigate, employee recognition - so simple to do bulk action, employee motivation

Cons

some employees that have issues after putting into their account, have difficulty resolving the issues and think that I can solve - would be nice to actually have a phone number to call and speak to a live person

Review Source

SB

Simran B.  
Operations Associate  
Financial Services  
Used the software for: 1-2 years

### "Fun times with Guusto"

November 27, 2025

5.0

When I received my first appreciation on , it boosts my confidence and also it's not juts money but a gift card! making sure a person pampers him/her self. And when you redeem it, it's a super warm feeling and esp. during days such as black friday- great value for money.

Pros

It has various different brands to redeem the gift cards. And is quick- amazing service. The website is pretty user friendly as well.

Cons

is although easy to use but sometimes we can't see how much is left to redeem (may be it's just my system) but it makes it difficult for us.

Review Source

PS

Phoebe S.  
Sales Connoisseur  
Food & Beverages  
Used the software for: Less than 6 months

### "Employee Recognition Rocks!"

March 30, 2026

5.0

Overall, my experience with has been very positive. It is an excellent tool for facilitating care for one another, and improving morale.

Pros

I like the employee recognition features the most. They have helped me foster and strengthen my relationships with my colleagues, raised my motivation levels, and provided me with an incentive to be a better team player.

Cons

My only problem with is its user interface. It is easy to navigate, but I would love it if I could reply to the messages that my colleague have sent me.

Review Source

VR

Verified Reviewer  
Operation Technician  
Machinery  
Used the software for: 2+ years

### "Guusto is a must have"

November 20, 2025

5.0

A very nice and easy user friendly interface that makes it easy to recognize employee contributions.

Pros

Ease of use for receiving and giving gifts for work recognition. Self explaining interface with no issues.

Cons

I had no notable issue with . Nothing has gone wrong any of the times I've used it. Very enjoyable experience.

Review Source

LC

Lisa C.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Daycare teacher "

October 12, 2025

4.0

Is it to use fast love scrolling through the different vendors that you have i find it that it's A.It could be a treat especially to use on Amazon.And you can buy it for anybody in your family or friends

Pros

I Like the choice of different vendors that you could choose from and I like the choices of the vendors that you have

Cons

You could add more vendors especially online like\\nAli express t o machine when there's a people commonly used etsy

Review Source

HA

Himani A.  
Financial services representative  
Consumer Services  
Used the software for: 2+ years

### "Digital Appreciation "

April 1, 2026

5.0

Pros

I have been working with my company and for more than 2 years and it’s a wonderful experience, digital gift cards can we used anywhere anytime and lots of options to choose from.

Cons

I honestly don’t think I dislike anything about as it’s so simple and easy to use and user friendly.

Review Source

ST

Shameka T.  
operational associate  
Consumer Goods  
Used the software for: 1-2 years

### "gustos are good"

May 12, 2026

4.0

It's nice, I like the fact that we receive them, it's a good value for the money you spend. You get your card right then, you don't have to wait.

Pros

It's easy to use and you have a variety of places to choose from. The employee recognition program is awesome.

Cons

It could have visa cards, I haven't had to use customer support yet, its easy to use and get your gift card.

Review Source

MF

Marco F.  
Volunteer  
Financial Services  
Used the software for: 2+ years

### "Awesone product"

November 12, 2025

5.0

My experience was excellent. No complaint

Pros

There is a vaste merchants selection. And the sight is very simple and ease to use.

Cons

I have nothing that I liked least. The products is really good.

Review Source

MW

Melita W.  
Customer care representative  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Employee incentive"

March 14, 2026

5.0

I love how easy it is to receive,redeem and use. I also like that I get to save and combine my rewards.

Pros

I love that I can redeem my rewards at my favorite online retailer. Which allows me to shop for things that are relevant for my family

Cons

Nothing really, I haven’t had a bad experience yet using my rewards. Overall it’s been a great experience.

Review Source

PN

Palak N.  
Customer service representative  
Financial Services  
Used the software for: 1-2 years

### "Value for money "

March 2, 2026

5.0

I give 4 rating out of 5 ..very good experince and will recommend thsi to my freinds and collogues.

Pros

Gussto is really helpful. gives very good merchant options and easy of use and its value for money and give really good offers.

Cons

Gusto should improve or add more merchnats and soetimes there are bugs and issues to log in they can work on that.

Review Source

MA

Mohamed A.  
Travel Administrator  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Guusto Review"

April 9, 2026

5.0

It's been great. Solid website, easy to redeem and send gifts. Their catalogue is big so the possibilities are endless.

Pros

Ease of use was smooth, ease of implementation was understandable. I've never had any issues where I would need to contact support

Cons

There's nothing I necessarily dislike about . I've had a great time sending and receiving gifts

Review Source

KJH

Kasey Jo H.  
CSR  
Consumer Services  
Used the software for: 6-12 months

### "Ease of receiving and using Funds "

November 15, 2025

5.0

Pros

I love how easy it is to receive and use funds. is a go to for gifting. I love all the stores to choose from!

Cons

Nothing. It's a great program that allows you to give and receive easily. Would recommend to others.

Review Source

CB

Chris B.  
Parts Manager  
Automotive  
Used the software for: 1-2 years

### "Great reward options !"

April 5, 2026

5.0

Overall q great experience from start to finish. Simple to use, great reward options, with real, tangible gifts.

Pros

There are a lot of great offers, and easy to use. The gifts are practical and useful, especially for consumers in this challenging economy.

Cons

You charge eees on physical card. How can you charge a fee on a gift? That doesn’t seem fair to the recipient.

Review Source

LW

Layla W.  
Na  
Accounting  
Used the software for: Less than 6 months

### "Good job good guusto "

April 29, 2026

5.0

One of ’s biggest strengths. The platform is very intuitive, and both admins and recipients can navigate it with little to no training.

Pros

offers strong value, especially for companies focused on employee recognition without unnecessary complexity. The pay-as-you-go model (no subscription required) makes it cost-effective compared to many HR platforms.

Cons

Customer support is responsive and helpful. Issues are typically resolved quickly, and the support team is knowledgeable and easy to work with.

Review Source

CR

Colena R.  
Lead  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Love guusto!!!"

February 8, 2026

5.0

Great experience overall. Loving the variety of chooses I have when choosing. It’s so easy to claim gifts

Pros

I love how easy it is to receive gift cards. They have a variety of cards to choose from, might I add it’s a great selection

Cons

Prepaid cards can’t be added to Apple Pay/google pay. Can’t transfer money from cards to different cards if needed

Review Source

cL

christy L.  
making  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "my review tittle can be called positive feed back"

January 10, 2026

5.0

Describe my overall experience with . ova all it has been great .my hard work has been rewarded.

Pros

What did you like most about ?\* I enjoy the fact I can use them any where I like. then I have the option of spending it on my grands

Cons

Here at Colgate they are not consistence with the points we get them when management have the time. We are told : staff was behind.

Review Source

MS

Michelle S.  
Account Manager  
Automotive  
Used the software for: 1-2 years

### "Ease of Use "

May 6, 2026

5.0

Really simple and I like the fact the the recipient is notified right away via email and text message if they have this setup

Pros

Ease of use for employee recognition. I have not had any issues as relates to the other items mentioned.

Cons

Nothing really. I haven't cashed in my gift cards as of yet but my understanding is that the process is easy.

Review Source

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