# Page 9 | Guusto Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Guusto the right Employee Recognition solution for you? Explore 3429 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/186209/Guusto/reviews

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Guusto

4.9 (3429)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 9 - Reviews of Guusto

## Showing most helpful reviews

Showing 201-225 of 3429 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AH

Angela H.  
Payroll Manager  
Financial Services  
Used the software for: 1-2 years

### "A great product for corporate reward"

November 21, 2025

5.0

I appreciate that Guusto allows users to sign in with their existing Google account, eliminating the need to create yet another username and password. The merchant selection is also very good.

Pros

This is an excellent employee recognition tool that helps reduce administrative workload for corporations. I appreciate its ease of use and the wide selection of merchants.

Cons

There aren’t many drawbacks, however, expanding the range of merchant options would further enhance the app.

Review Source

KK

Kelsey K.  
Audiologist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Love Guusto!"

November 26, 2025

5.0

I have really enjoyed my experience with gusto - I am well compensated at work for doing a great job and really appreciate this.

Pros

My favourite part of Guusto is the moral boost - it feels great to be recognized for my hard work in clinic.

Cons

I do not really dislike anything about guusto - I find it simple to use and appreciate the customer support.

Review Source

MB

Mark B.  
VP  
Commercial Real Estate  
Used the software for: 2+ years

### "Excellent Product "

March 8, 2026

5.0

Easy to use the app and to print gift cards It is a great way to bonus people in your company and give them the flexibility

Pros

Easy to use. Great App

Cons

Nothing I have nothing bad to state about this app or website .

Review Source

RC

Raul C.  
Foreman  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Great recognition website !!!"

January 5, 2026

5.0

great experience, not issues at all and pretty easy to use, I never heard before of this app/website and surprise me.

Pros

Great way for employee recognition and is pretty easy to use, the many options to claim you gift cards is pretty good.

Cons

Maybe add a VISA card option to spend the money anywhere, I feel like some people is also able to use it for gas or food.

Review Source

JM

Julianna M.  
HR Manager  
Religious Institutions  
Used the software for: 2+ years

### "HR Manager"

January 10, 2025

5.0

I've been very pleased with the platform, reward offerings and customer service we have received. We haven't had many issues, but when we do have questions we have quick responses and follow up which we always appreciate ! The site is great and we love using Guusto for our 3rd year now !

Pros

Guusto allows us to reward and recognize our employee's with a gift that they truly appreciate being able to claim their gift at a place of business they truly are interested in. The platform is so user friendly that recognition can be done by any level of employee.

Cons

When I log on, it automatically puts me in Canadian status so I have to select US. It's not hard, just an extra step.

Review Source

VR

Verified Reviewer  
Senior Manager  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Great Great Gusto"

December 19, 2025

5.0

Very happy with it. Love how we can reward our teams with these and also give support to benevolant initiatives

Pros

Ability to give gifts to employees and the flexibility for them to choose the gift that better fits their needs.

Cons

Nothing bad, like the overall interface and UI. Maybe sometimes you need more specificity in options chosen but that is all.

Review Source

VS

Vineet S.  
Manager  
Retail  
Used the software for: 1-2 years

### "An excellent platform for applause "

November 5, 2025

5.0

Great experience. The choice of vendors is pretty exhaustive as well. I always use it to recognize my peers

Pros

Great way to recognize your peers and colleagues. You can send a gift card, shout out or just applaud them.

Cons

The money limits given to us might be limited. We feel like we should be able to replenish them if we want to

Review Source

MM

Marco M.  
Developer  
Computer Software  
Used the software for: 1-2 years

### "Effortless Recognition with Great Flexibility"

October 28, 2024

5.0

Guusto makes rewarding employees quick and easy. Its intuitive interface and variety of gift card options ensure meaningful recognition. The automation features save time, though more customization would improve it. Overall, it’s a great tool for boosting engagement and workplace morale.

Pros

Guusto makes it easy to recognize and reward employees or colleagues with its intuitive platform. I love the variety of gift card options and how fast you can send rewards, even on the go. The ability to track sent rewards and see redemption stats adds great value for managers.

Cons

The only downside is that some smaller vendors are missing from the gift card selection, and the reporting tools could be more detailed. Overall, it’s a fantastic tool for boosting team morale and showing appreciation efficiently.

Review Source

JW

Janae W.  
CPHT  
Pharmaceuticals  
Used the software for: 1-2 years

### "Safe Place "

December 13, 2024

5.0

The wide range of gift card options is a significant advantage, allowing recipients to choose rewards that are meaningful to them. It also provides a safe place to recognition from all employees throughout the company.

Pros

Many reviews highlight how Guusto has positively impacted employee morale and engagement, making it a valuable tool for recognition and rewards1

Cons

A few users have mentioned that the navigation can sometimes be a bit confusing, especially for new users. I found it easy to navigate.

Review Source

DG

Dawanna G.  
Housekeeping  
Environmental Services  
Used the software for: 1-2 years

### "Parkway village "

March 10, 2025

5.0

10/10 great job with the way the company let you earn different types of gifts

Pros

Different types of gifts to choose from and visa. Card food shoe clothes and other things

Cons

No physical card that's it because I can't used the card without a pin number

Review Source

Joe L.  
Senior advisor  
Government Administration  
Used the software for: 2+ years

### "Guusto is a fantastic rewards service that is excellent for customer retention "

January 16, 2025

5.0

Amazing, quick service that is easy to use and gets the job done. It keeps customers coming back again and again

Pros

Guusto makes it super simple to share gift cards for many different retailers and services with clients and stakeholders. The range of possible vendors is a huge plus and their easy to understand interface and process for redemption are a bonus. I would certainly recommend using Guusto to any business owner who needs a quick a reliable way to reward customers and partners.

Cons

Nothing to report, everything is great. Keep it up!

Review Source

SB

Sonalpreet B.  
Insurance Advisor  
Insurance  
Used the software for: 2+ years

### "Guusto is Best"

July 16, 2025

5.0

Best experience with Guusto everytime I use and redeem my points, I like how we can use those points online or in store.

Pros

Everytime I get review I get 5 points for guusto, I think Guusto is best. Everytime I get good review from client I can redeem points.

Cons

I like everything about Guusto, I would like it more if we have more options to select where we want to redeem our points.

Review Source

TB

Tony B.  
Logistics Coordinator  
Environmental Services  
Used the software for: 1-2 years

### "Great Features!"

December 18, 2025

5.0

It’s been very easy to use and it’s a convenient and safe way to both send rewards and to receive them.

Pros

Quick and easy to use. All you do is follow the steps and you have your gift card. There are also many options to choose from.

Cons

Sometimes it will let you use Cash App or Apple Pay and then other times it will not. There really isn’t much not to like about it.

Review Source

NS

Natasha S.  
HEaring Instrument Pracititoner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great Experience with Guusto! Happy customer. "

November 26, 2025

5.0

Pros

Love the variety in vendor options. Something for everyone. User friendly. Great way to reward employees

Cons

No issues or complaints so far. Easy to use, never had to reach out for customer support, no issues with interface.

Review Source

Kam Singh V.  
IT Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Best Retail Gifts Applications! "

April 6, 2025

5.0

Using Guusto was straight forward with all your gifts managed in one central location.

Pros

I loved the variety of retailers you can redeem your gift with.

Cons

It can get a bit tricky to figure out how to redeem your gifit once Guusto provides you with a code as every retailer is different.

Review Source

AL

Alexis L.  
Lead Housekeeper  
Hospital & Health Care  
Used the software for: 1-2 years

### "Housekeeper"

March 11, 2025

5.0

it is easy to send out shout out to you team and i like to see what other people have said about their staff

Pros

it makes you staff feel appreciate and helps them want to work harder

Cons

learning the lay out it takes me a little bit of time to find where you add or take away staff

Review Source

MV

Michele V.  
Account Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Live life with Guusto"

April 4, 2025

5.0

I was thrilled to receive a recognition gift from my company for years of service. I was so happy that Guusto made the process of receiving and enjoying the gift super easy. So many options to choose from!!

Pros

Guusto was fantastic, so easy to choose gift cards and immediately receive them. I feel so lucky to have received a Guusto recognition gift from my company!

Cons

There was nothing I disliked. I can only add that in future a gift card to either Costo or Vons as options would be great!

Review Source

RD

Ross D.  
Regional Manager  
Consumer Services  
Used the software for: 6-12 months

### "Guusto for the people"

December 10, 2025

5.0

Overall Guusto is a great and easy way to recognize my team and show my appreciation for their hardwork or for showing recognition of a milestone day such as a birthday or anniversary. It is linked to my company, and allows the charge to go right to my department. So easy!

Pros

Guusto is a super user friendly way to recognize my team, and show my appreciation for a job well done.

Cons

Overall I like Guusto, I wish I could chose a larger amount to recognize my team. It is super user friendly, I think it offers a nice amount of choices for recognition. The water thing is also cool to see.

Review Source

Tanvinder G.  
Overnight emergency care and support rep  
Hospitality  
Used the software for: Less than 6 months

### "Easy & convenient way to redeem your gift cards"

January 22, 2026

5.0

I really enjoy team recognition and rewards we get and use on different sites available and its easy and convenient to use

Pros

EASE OF USE I really like the way its convenient to browse for varies sites and redeem your gift card with that merchandise

Cons

BUGS AND ISSUES I really dont like the bugs and issues but as of now guusto is doing great with no flaws

Review Source

LW

Leslie W.  
Host Ambassador  
Hospitality  
Used the software for: 2+ years

### "Guusto is AMAZING"

March 4, 2025

5.0

I love receiving the Guusto Recognition Certificates. They are so easy to use in a way that I love.

Pros

I love the ease of use and the options that are available to me.

Cons

I cannot think of anything I do not like.

Review Source

EH

Eric H.  
Manager  
Consumer Services  
Used the software for: 1-2 years

### "So many great choices!"

February 16, 2025

5.0

My overall experience with Guusto has been awesome! Such a fun way to recognize employees or to be rewarded myself.

Pros

I love the ease of use! I can send or receive Guusto bucks with minimal effort. Also, they have incorporated a ton of great company's to choose gift cards from!

Cons

The only thing I do not care for is when I log in and check the remember this device in the future box, it never does.

Review Source

LW

Lisa W.  
Customer Care Representative  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Value for Money"

December 19, 2025

5.0

Overall excellent!! These gifts through my company has definitely made Christmas shopping a lot easier on me during these hard times.

Pros

I love the excellent of popular businesses to use the money awarded to you. From Amazon, Best Buy, multiple restaurants, etc there is something for everyone!

Cons

Haven't personally found anything but I guess that I do wish that I could use the money in the form of a prepaid Visa card sometimes

Review Source

LH

Laraib H.  
Payment Solution Advisor  
Banking  
Used the software for: 1-2 years

### "Guusto perks"

February 11, 2026

5.0

overall it has been wonderful, its easy to use, acknowledges employee efforts by rewarding them, user friendly.

Pros

Easy to use, comes handy when saving gift card in wallet of phone, acknowledging employee efforts, employee motivation

Cons

Not moving used cards automatically to used section, very few food restaurants mentioned to redeem gift cards.

Review Source

AB

Anne B.  
Operations Specialist  
Legal Services  
Used the software for: 2+ years

### ""Easy Interface with Lots of Variety""

January 17, 2025

5.0

Guusto has an easy user interface with lots of variety in rewards selection. I feel that as an Employee Recognition program it sets the bar a simple way to managing how to use the rewards given and allocating which merchant to redeem which reward to. I would say it's seamless and flexible.

Pros

The variety in gift cards is the best feature, but also the ease of access and navigation when browsing. After receiving a gift from my company, I absolutely find myself coming back to the site often to peruse and select the appropriate redemption. I probably come back once every two months after a reward. As a user, I don't find myself needing to contact customer support as I don't run into any issues. I am certain that if I do have an issue that needs fixing, I can contact customer support and be treated with graceful service.

Cons

I don't particularly like the layout of the "Used Gifts" section. It's well and fine, but there could be columns of combined gifts adjacent to the used gifts. Other than that, nothing else comes to mind.

Review Source

LH

Lucy H.  
Care coordinator  
Medical Devices  
Used the software for: Less than 6 months

### "Satisfactory"

December 3, 2025

5.0

very easy to navigate. Very easy to make my purchase through the portal. the website was fun to navigate as well.

Pros

Ease of use was very appealing I found no bugs the employee recognition program to be very rewarding.

Cons

I have nothing but good things to say about the guusto rewards, it's nice that this is offered to us it lets us know we are doing our jobs well.

Review Source

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