# Guusto Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Guusto Software - reviews, pricing plans, popular comparisons to other Employee Recognition products and more. Source: https://www.capterra.com/p/186209/Guusto --- # Guusto Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Guusto ## What is Guusto? Guusto is a cloud and mobile-based employee recognition platform that helps organizations boost engagement, improve retention, and enhance performance across every team. Recognition can be sent through SMS, QR codes, printed cards, intranet, TV displays, or existing communication tools with no login required. Programs can start small and expand as the organization grows. Smart nudges, program insights, and first-line reward approvals make recognition effortless for managers. Every recognition sent helps support the One Drop Foundation, creating a meaningful impact for employees and communities while building a culture of appreciation. ## What is Guusto used for? [Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Recognitions Shortlist Best ease of use Best value for money Overall rating Based on 3,731 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Pros & cons Streamlined and intuitive platform Fostering workplace appreciation culture Cumbersome account and login process Starting price $150 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Customer Loyalty / 2025 - Employee Recognition / 2025 Our "Best of" badge program showcases products with the highest ratings... - Customer Loyalty / 2026 - Employee Recognition / 2026 Our "Best of" badge program showcases products with the highest ratings... - Customer Loyalty / 2026 - Employee Recognition / 2026 ## Guusto alternatives Highest Rated [4.9 (4,851)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (2,161)](https://www.capterra.com/p/125670/Workhuman/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (5,294)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (4,211)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/186209/Guusto/alternatives/) ## FAQs about Guusto Overview ### What problems does Guusto solve? Guusto solves slow, impersonal employee recognition by giving managers, HR teams, and frontline leaders a fast way to send personalized rewards, celebrate milestones, and run incentives across remote or hybrid teams. It replaces manual gift buying, shipping hassles, and one-size-fits-all rewards with instant digital delivery, employee choice, and visible peer recognition. Answer based on 1877 reviews Overview ### Which roles and teams benefit most from Guusto? Guusto benefits managers, supervisors, and directors who run employee recognition and morale programs across teams. Sales, account, insurance, and mortgage professionals use it to reward performance and strengthen client-facing cultures, while operations leaders, administrators, and executives support engagement, retention, and consistent appreciation workflows across distributed organizations. Answer based on 3614 reviews Overview ### What company size and industries is Guusto built for? Guusto is built mainly for small businesses, which make up 44% of reviewers, and it sees its strongest adoption in insurance at 13%. It also serves midsize companies at 29% and enterprises at 27%, with common use in financial services at 9% and hospital and health care at 6%. Answer based on 3614 reviews Features and Usability ### What are the key features of Guusto? Guusto includes core employee recognition features like peer-to-peer recognition, manager-to-employee recognition, and employee reward programs. Its most discussed differentiators are digital gift card management, flexible redemption across many retailers, eCards with custom messages, rewards tracking, and customizable branding for gift emails and landing pages. Answer based on 1832 reviews Pricing ### How much does it cost and what fees or limitations are included? Guusto starts at $150/month for the Lite plan, while Essential costs 4.8/user/month with a $200 monthly minimum and Premium 6/user/month with a $500 minimum. A free trial is available. Reviewers cite lower postage and admin costs, but some mention pricier renewals, limited free-plan features, and prepaid Visa transfer fees. Answer based on 192 reviews Integrations ### Which third-party tools and platforms does Guusto integrate with? Guusto integrates with Samsung Pay and connects natively to Microsoft Teams, Microsoft 365, Microsoft Outlook, Microsoft SharePoint, ADP Next Gen HCM, Dayforce HCM, and Okta. It also supports over 20 integrations across HR, identity, and workplace productivity platforms. Answer based on 42 reviews Getting Started and Support ### How easy is it to onboard and train a team on Guusto? Guusto is generally quick to onboard for managers, employees, and other nontechnical users because the interface is easy to learn with minimal training. Training is available through live online sessions, webinars, documentation, and videos. Admins or first-time users exploring setup, redemption, or reporting may need brief tutorials and a short adjustment period. Answer based on 26 reviews Getting Started and Support ### What customer support options does Guusto offer, and how do users rate the experience? Guusto offers email/help desk, chat, a knowledge base, and FAQ/forum resources. Users generally describe support as quick, helpful, and personal, with fast follow-up and clear issue resolution. A few mention occasional glitches, slower responsiveness at times, or wanting easier access during off-hours, but overall experiences are positive. Answer based on 373 reviews Security ### How does Guusto handle data security and access control? Guusto uses secure login, Google sign-in, email or code-based verification, and multi-factor authentication to protect accounts and rewards. Reviewers also mention secure electronic gift delivery, privacy-friendly sending without recipient personal details, and protected reward balances. Some users find repeated authentication, password resets, and app login limitations cumbersome. Answer based on 75 reviews ## Who uses Guusto? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 576 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 576 reviews Administrative 22% Administrative 22% Customer Services & Support 16% Health & Medical 12% Sales & Business Development 9% Others 40% Top industries Based on 576 reviews Insurance 39% Hospital & Health Care 22% Hospitality 15% Accounting 13% Other 11% ## Pros and Cons Streamlined and intuitive platform 99% positive reviews out of 859 Most reviewers describe ease of use as a key benefit, highlighting straightforward navigation and minimal administrative effort. Zannatul N innovation catalyst, 51 - 200 employees. "The platform streamlines the entire process, making it easy to acknowledge hard work without the usual administrative burden." Cumbersome account and login process 58% negative reviews out of 135 Some users report account and login steps are confusing, with frequent verifications, password issues, and inconsistent mobile access. Eric H Manager, 501 - 1,000 employees. "The only thing I do not care for is when I log in and check the remember this device in the future box, it never does." Fostering workplace appreciation culture 100% positive reviews out of 215 Most users report appreciation features help boost morale, motivate teams, and encourage timely, meaningful recognition. Margaret M Chief People and Experience Officer, 201 - 500 employees. "This consistency in recognition fosters a strong sense of inclusion and appreciation across our entire team, enhancing employee morale and engagement." Comprehensive real-time recognition tools 99% positive reviews out of 183 Most reviewers find recognition tools enable instant, personalized acknowledgment, supporting consistent engagement and positive workplace culture. Janice C Insurance Advisor, 1,001 - 5,000 employees. "It allows for instant recognition and praise of colleagues in your own words and you can personalize each Guusto recognition." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Rewards Catalog 4.8 (1,911) 67.77% of 1911 reviewers that rated this feature as important or highly important You get access to a broad catalog with many merchants, letting you pick rewards that fit your needs. Reviewers indicate the extensive selection boosts satisfaction, supports diverse preferences, and allows splitting or combining rewards, though some want even more general options. Employee Reward Programs 4.9 (1,847) 76.39% of 1847 reviewers that rated this feature as important or highly important Guusto offers you flexible and personalized reward options, letting you choose from a wide variety of gift cards, experiences, or donations. Reviewers appreciate the meaningful recognition, easy redemption, and the ability to combine rewards for more valuable purchases. eCards 4.8 (1,826) 65.61% of 1826 reviewers that rated this feature as important or highly important It gives you instant, digital recognition that’s convenient and eco-friendly. Users think eCards are easy to redeem, customizable, and eliminate worries about losing physical cards. Many appreciate the quick delivery, broad vendor choices, and the ability to attach personal notes. Manager-to-Employee Recognition 4.9 (1,785) 67.68% of 1785 reviewers that rated this feature as important or highly important With this capability, managers can easily recognize and reward employees instantly, even outside formal bonus cycles. Some reviewers find it boosts morale, fosters teamwork, and makes appreciation feel personal and timely, especially in remote or cross-department contexts. Peer-to-Peer Recognition 4.8 (1,639) 63.15% of 1639 reviewers that rated this feature as important or highly important Guusto helps you recognize colleagues in real time, fostering teamwork and a positive culture. Reviewers appreciate the platform’s encouragement of peer appreciation, easy nomination process, and the ability to send personalized messages or rewards across teams. Recognition Tracking 4.8 (1,616) 62.56% of 1616 reviewers that rated this feature as important or highly important Track accrued recognition and rewards at an individual employee level Guusto 40 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Distribute awards to winners via prizes, coupons, giveaways, items, redemption codes, etc. Manage and monitor spending to align with the financial constraints or goals Communicate using direct chat or messages within the system Leave comments and notes on documents for others to view A report showing what actions customers perform Access previous interactions or concerns to maintain customer relationships Record customer information, purchase history, and other notes Add customized logos and colors to align with company branding Alter the layout and content of dashboards Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements It gives you instant, digital recognition that’s convenient and eco-friendly. Users think eCards are easy to redeem, customizable, and eliminate worries about losing physical cards. Many appreciate the quick delivery, broad vendor choices, and the ability to attach personal notes. Guusto offers you flexible and personalized reward options, letting you choose from a wide variety of gift cards, experiences, or donations. Reviewers appreciate the meaningful recognition, easy redemption, and the ability to combine rewards for more valuable purchases. Games or game-like elements to track progress and reward accomplishments Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Allows employees to set and manage work or career related goals Boards that use custom metrics to show how leading performers compare to other individuals/teams Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases With this capability, managers can easily recognize and reward employees instantly, even outside formal bonus cycles. Some reviewers find it boosts morale, fosters teamwork, and makes appreciation feel personal and timely, especially in remote or cross-department contexts. Online gateway through which members can access/update personal information Access software remotely via mobile devices Manage and support multiple languages Formally proposing oneself or choosing someone as a candidate for a job, responsibility, or award Guusto helps you recognize colleagues in real time, fostering teamwork and a positive culture. Reviewers appreciate the platform’s encouragement of peer appreciation, easy nomination process, and the ability to send personalized messages or rewards across teams. A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track accrued recognition and rewards at an individual employee level Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data You get access to a broad catalog with many merchants, letting you pick rewards that fit your needs. Reviewers indicate the extensive selection boosts satisfaction, supports diverse preferences, and allows splitting or combining rewards, though some want even more general options. Strategize and implement rewards for returning customers, employees and other members Allow users to access multiple services after entering their login credentials once Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement Set up connections to third-party platforms to improve business processes Streamlining repetitive tasks and activities through automated and predefined workflows Get Advice We can help you find the software with the features you need. Features 4.9 (3,731) 4.9 Based on 3,731 reviews ## Pricing Value for money 4.9 (3357) Free Trial [View pricing plan details](https://www.capterra.com/p/186209/Guusto/pricing/) Lite $150.00 Flat Rate,Per Month It includes: - Send Rewards (Email, SMS) - Offline Print and QR Codes - 100+ Merchant Options - Mobile App - Multiple Languages - Automate Milestones and Birthdays - Bulk Rewards - Schedule Rewards - Prepaid Mastercard - Cancel Unclaimed Rewards - Automate Claim Periods - Custom Branding - Reports and Analytics - Non-Monetary Recognition Essential $4.80 Per User,Per Month It includes: - Up to 5 workspaces - HRIS integrations - Real-Time Social Feeds - Leaderboards - Automate Random Draws - Route to Manager for Delivery - Charity Donation - Manager Insights - Direct - Amazon Gift Cards Premium $6.00 Per User,Per Month It includes: - Single sign-on (SSO) - Unlimited Workspaces - Microsoft Teams Integration - Sharepoint Integration - TV / Kiosk Display - Global Rewards - Custom Reports - Dedicated Account Manager - Outlook Integration - Budget Automation - Approvals - Manager Insights - Indirect - Custom Data Fields - Custom Rewards - Swag Program - Custom Report Automation - Enhanced Budget Controls - API Value for money 4.9 (3,357) 4.9 Based on 3,357 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Gusto](https://www.capterra.com/p/131882/Gusto/)[ Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (3417) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (3,417) 4.9 Based on 3,417 reviews ## User reviews Overall rating 4.9 Based on 3,731 reviews Filter by rating 5(3519) 4(202) 3(8) 2(1) 1(1) Mentioned topic Sorted by most recent SP Shelby P. Insurance Admin Insurance ### "Amazing and easy!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2026 Easy, fast and awesome! I've used it several times and never had any issues, highly recommend it for everyone! Pros Guusto is so easy to use and has so many companies to choose from when redeeming money! I've used it a couple times now and have had no issues at all. Cons There's nothing I really don't like about Guusto... Maybe they could use a few more Canadian options? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Monaye M. VIP Host Gambling & Casinos ### "Guusto Fun " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 1, 2026 Pros Getting some Guusto bucks that I can use for myself or give to a Friend or Family member is really nice Cons Sometimes it has some hiccups it can be slow but otherwise it isn't too bad I like to get things for myself when I can Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CV Cassie V. Nurse Hospital & Health Care ### "Easy way to send gift cards " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 July 1, 2026 I would continue to use it in the future; I love all the choices you have to make it the experience you want! Pros I love that it has many vendors!!! Our company used it for employee recognition and I hope they continue to use this! Cons I found it alittle challenging to use at first but then got easier! I wish it could be alittle more personal Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jaskaran S. Insurance Advisor Insurance ### "Best in Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2026 Guusto makes it easy to recognize and reward people without the hassle of managing physical gift cards. It benefits me by saving time, offering flexible reward choices, and providing a simple, user-friendly experience for both sending and redeeming rewards. Pros I've had a very positive experience with Guusto. Their website is user-friendly, easy to navigate, and makes sending and managing rewards simple and efficient. The platform offers a great selection of products and gift options, giving recipients plenty of choices to find something they genuinely enjoy. I also appreciate how straightforward the redemption process is. Everything works smoothly, and the overall experience has been convenient and hassle-free. Guusto is an excellent solution for employee recognition and customer appreciation, and I would highly recommend it to others. Highly satisfied with both the website and the products offered. 👍 Cons The only downside was that some gift options felt limited, and the website could be a little more streamlined when browsing rewards. Overall, it was still a good experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GK Gagandeep K. Community living aide Hospital & Health Care ### "Great tool for workplace appreciation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2026 Overall, I have had a very positive experience with Guusto. The platform is simple to use and makes employee recognition quick and efficient. It helps improve workplace morale by allowing timely appreciation, and the reward process is smooth and straightforward. Pros I have found Guusto to be a simple and effective employee recognition platform. It makes it easy to send digital rewards and appreciate team members in real time. The interface is user-friendly, and redemption options are flexible, which adds to the overall experience. It has helped improve engagement and recognition culture in our workplace. Cons I didn’t experience any major issues with Guusto. Overall, it has been a smooth and positive experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DD Desiree D. CSA Airlines/Aviation ### "Amazing Thank you!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 June 30, 2026 Great! Used it twice now! Great way for a company to gift there employees when they deserve it for there hard work Pros You can make your own choice!! You can choose where and want you like to use your gift card for yourself Cons Wish more travel gift cards was on there cause I would use it to apply for a dream vacations to go on Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HW Harman W. broker Insurance ### "Insurance Broker" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 June 29, 2026 Guusto provides a seamless experience, and it is very straight forward to redeem your rewards without any hassle. Pros Guusto makes employee rewards incredibly easy. The platform is seamless, and my team loves the flexible gift options! Cons Guusto lacks deep integrations with major HR software, and the portal can sometimes feel a bit slow to load. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DP Deanne P. volunteer Human Resources ### "simply safe" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2026 felt safe as it was a little work and not so simple but I loved the choices as options I choose to redeem Pros little work to succeed as I felt at first it was complex but that changed quickly as I never give up ! Cons nothing to dislike but it was not so simple but just as long as you try and have faith you will succeed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Khushdeep G. Sales Consultant Furniture ### "More Than Just Rewards – It Helps Me Surprise My Wife" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2026 Overall, my experience with Guusto has been excellent. It is easy to use, reliable, and makes receiving workplace recognition feel meaningful. Every reward I receive reminds me of an opportunity to do something nice for my wife, which makes the experience even more special. It's a simple platform, but it has helped create many happy moments for our family. Pros What I like most about Guusto is how simple and easy it is to use. Whenever I receive a reward from my workplace, redeeming it is quick and straightforward. There are plenty of gift card options, and I have never had any trouble using them. For me, Guusto is more than just a rewards platform. I usually don't spend the rewards on myself. Instead, I like to use them to buy something for my wife. Whether it's a small surprise, her favorite treat, or something she's been wanting, it always makes her smile. Seeing her happy is honestly the best part of receiving a reward. I also like that I can access my rewards easily from my phone without carrying physical gift cards, and the redemption process is smooth. Cons I don't have any major complaints. If I had to suggest one improvement, it would be to add even more stores and gift card options so there is a wider variety to choose from. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MZ Melissa Z. Personal support worker Hospital & Health Care ### "Great app for saying thank you " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2026 The app has been great as i enjoy being able to send thank you notes to my coworkers even when we are not on the same shift Pros Lets us send of chats for coworkers. Its nice to send them to staff and friends every week and month Cons There is nothing about the app that i don’t like as I'm just getting to know the app as I’m a new user Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/186209/Guusto/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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