# Guusto Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Guusto Software - reviews, pricing plans, popular comparisons to other Employee Recognition products and more.

Source: https://www.capterra.com/p/186209/Guusto

---

# 

 Guusto Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Guusto

## What is Guusto?

Guusto is a cloud and mobile-based employee recognition platform that helps organizations boost engagement, improve retention, and enhance performance across every team. Recognition can be sent through SMS, QR codes, printed cards, intranet, TV displays, or existing communication tools with no login required. Programs can start small and expand as the organization grows. Smart nudges, program insights, and first-line reward approvals make recognition effortless for managers. Every recognition sent helps support the One Drop Foundation, creating a meaningful impact for employees and communities while building a culture of appreciation.

## What is Guusto used for?

[Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)

Overall rating

Based on 3,469 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Pros & cons

Streamlined and intuitive experience

Meaningful employee appreciation tools

Cumbersome account and login process

Starting price

$150

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Guusto alternatives

[4.8 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,846)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (1,180)](https://www.capterra.com/p/147912/Motivosity/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.9 (214)](https://www.capterra.com/p/156177/WorkTango/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/186209/Guusto/alternatives/)

## Who uses Guusto?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Streamlined and intuitive experience

99% positive reviews out of 857

Most reviewers find ease of use essential, highlighting simple navigation, quick setup, and minimal steps for rewarding colleagues.

Zannatul N

innovation catalyst, 51 - 200 employees.

"The platform streamlines the entire process, making it easy to acknowledge hard work without the usual administrative burden."

Cumbersome account and login process

61% negative reviews out of 126

Some reviewers describe account and login as confusing, with frequent verifications, password issues, and inconsistent mobile access.

Elisabeth G

Engineer II, 51 - 200 employees.

"I don't like that it prompts me to log in a bunch of times before i can redeem."

Meaningful employee appreciation tools

100% positive reviews out of 197

Reviewers appreciate appreciation features that foster positive culture, motivate teams, and personalize rewards for various achievements.

Gianni A

Communication Manager, 201 - 500 employees.

"Allow peer to peer recognition that foster culture of appreciation in our organization."

Flexible, real-time recognition platform

99% positive reviews out of 177

Most reviewers describe recognition as immediate, customizable, and seamlessly integrated, boosting morale and reinforcing company values.

Janice C

Insurance Advisor, 1,001 - 5,000 employees.

"It allows for instant recognition and praise of colleagues in your own words and you can personalize each Guusto recognition."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Rewards Catalog

4.8 (1,758)

65.36% of 1758 reviewers that rated this feature as important or highly important

The Rewards Catalog gives you a vast selection of merchants and gift cards, allowing you to choose rewards that fit your needs. Reviewers appreciate the diversity, flexibility, and ability to split or combine rewards, though some want even more general options like Visa or Mastercard.

eCards

4.8 (1,683)

63.04% of 1683 reviewers that rated this feature as important or highly important

You get instant, digital recognition with eCards, redeemable from your phone without waiting for physical cards. Some reviewers find eCards convenient, eco-friendly, customizable, and ideal for remote teams, while appreciating the variety of vendors and immediate access to rewards.

Employee Reward Programs

4.9 (1,672)

73.92% of 1672 reviewers that rated this feature as important or highly important

Guusto offers you a flexible and personalized way to reward employees, letting them pick from a wide range of gift cards and merchants. Reviewers appreciate the meaningful recognition, easy redemption, and how it boosts motivation, engagement, and morale across diverse teams.

Manager-to-Employee Recognition

4.9 (1,651)

65.23% of 1651 reviewers that rated this feature as important or highly important

With this capability, managers can quickly recognize and reward employees, even outside formal bonus cycles. Reviewers indicate it strengthens morale, fosters team spirit, and makes appreciation feel timely and personal, especially with interactive notes and instant delivery.

Peer-to-Peer Recognition

4.8 (1,503)

59.81% of 1503 reviewers that rated this feature as important or highly important

Guusto helps you recognize colleagues in real time, encouraging teamwork and a positive culture. Users think peer-to-peer recognition boosts morale, lets employees reward each other easily, and creates a collaborative environment where everyone feels valued for their contributions.

Recognition Tracking

4.8 (1,483)

59.47% of 1483 reviewers that rated this feature as important or highly important

Track accrued recognition and rewards at an individual employee level

Guusto 40 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Distribute awards to winners via prizes, coupons, giveaways, items, redemption codes, etc.

Manage and monitor spending to align with the financial constraints or goals

Communicate using direct chat or messages within the system

Leave comments and notes on documents for others to view

A report showing what actions customers perform

Access previous interactions or concerns to maintain customer relationships

Record customer information, purchase history, and other notes

Add customized logos and colors to align with company branding

Alter the layout and content of dashboards

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

You get instant, digital recognition with eCards, redeemable from your phone without waiting for physical cards. Some reviewers find eCards convenient, eco-friendly, customizable, and ideal for remote teams, while appreciating the variety of vendors and immediate access to rewards.

Guusto offers you a flexible and personalized way to reward employees, letting them pick from a wide range of gift cards and merchants. Reviewers appreciate the meaningful recognition, easy redemption, and how it boosts motivation, engagement, and morale across diverse teams.

Games or game-like elements to track progress and reward accomplishments

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Allows employees to set and manage work or career related goals

Boards that use custom metrics to show how leading performers compare to other individuals/teams

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

With this capability, managers can quickly recognize and reward employees, even outside formal bonus cycles. Reviewers indicate it strengthens morale, fosters team spirit, and makes appreciation feel timely and personal, especially with interactive notes and instant delivery.

Online gateway through which members can access/update personal information

Access software remotely via mobile devices

Manage and support multiple languages

Formally proposing oneself or choosing someone as a candidate for a job, responsibility, or award

Guusto helps you recognize colleagues in real time, encouraging teamwork and a positive culture. Users think peer-to-peer recognition boosts morale, lets employees reward each other easily, and creates a collaborative environment where everyone feels valued for their contributions.

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Streamlining repetitive tasks and activities through automated and predefined workflows

Track accrued recognition and rewards at an individual employee level

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

The Rewards Catalog gives you a vast selection of merchants and gift cards, allowing you to choose rewards that fit your needs. Reviewers appreciate the diversity, flexibility, and ability to split or combine rewards, though some want even more general options like Visa or Mastercard.

Strategize and implement rewards for returning customers, employees and other members

Allow users to access multiple services after entering their login credentials once

Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.9 (3,469)

4.9

Based on 3,469 reviews

## Pricing

Value for money

4.9 (3107)

Free Trial

[View pricing plan details](https://www.capterra.com/p/186209/Guusto/pricing/)

Lite

$150.00

Flat Rate,Per Month

It includes:

-   Send Rewards (Email, SMS)
-   Offline Print and QR Codes
-   100+ Merchant Options
-   Mobile App
-   Multiple Languages
-   Automate Milestones and Birthdays
-   Bulk Rewards
-   Schedule Rewards
-   Prepaid Mastercard
-   Cancel Unclaimed Rewards
-   Automate Claim Periods
-   Custom Branding
-   Reports and Analytics
-   Non-Monetary Recognition

Essential

$4.80

Per User,Per Month

It includes:

-   Up to 5 workspaces
-   HRIS integrations
-   Real-Time Social Feeds
-   Leaderboards
-   Automate Random Draws
-   Route to Manager for Delivery
-   Charity Donation
-   Manager Insights - Direct
-   Amazon Gift Cards

Premium

$6.00

Per User,Per Month

It includes:

-   Single sign-on (SSO)
-   Unlimited Workspaces
-   Microsoft Teams Integration
-   Sharepoint Integration
-   TV / Kiosk Display
-   Global Rewards
-   Custom Reports
-   Dedicated Account Manager
-   Outlook Integration
-   Budget Automation
-   Approvals
-   Manager Insights - Indirect
-   Custom Data Fields
-   Custom Rewards
-   Swag Program
-   Custom Report Automation
-   Enhanced Budget Controls
-   API

Value for money

4.9 (3,107)

4.9

Based on 3,107 reviews

## Integrations

[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

Gusto](https://www.capterra.com/p/131882/Gusto/)[

Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

Paylocity](https://www.capterra.com/p/86714/WebPay/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (3163)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (3,163)

4.9

Based on 3,163 reviews

## User reviews

Overall rating

4.9

Based on 3,469 reviews

Filter by rating

5(3275)

4(184)

3(8)

2(1)

1(1)

Mentioned topic

Sorted by most recent

RK

Ryan K.

Warehouse Manager

Warehousing

### "I like the Shout Outs and Appreciation."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 27, 2026

so far everything has worked out good for me. i like how we are finally able to show are employee a monthly appreciation.

Pros

I like everything about guusto i like how we can send shout outs to the employee and i like how we can d o employee appreciation.

Cons

i havent figured that out yet i have only been on it for a couple months now but as far as i can teel its fine.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CC

Cordell C.

Team lead

Hospital & Health Care

### "Guusto party"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 26, 2026

Overall it's a really good product just need to work with the amounts that they have whenever you choose cards other than that it's a good app

Pros

The many options of cars that they have I love the variety and how there's always something new every single time that I go on their website

Cons

I don't like the amounts that you have to have to get certain cards it's not really my biggest pro about using gusto

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HS

Hiba S.

Administrator, Office Services • Office Services

Law Practice

### "Simple, Fast, and Meaningful Employee Recognition"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 24, 2026

My overall experience with Guusto has been positive. It’s simple to use, quick to send and receive rewards, and makes recognition feel more immediate and genuine. While it could offer more reward variety and deeper features, it does a great job at its core purpose helping teams show appreciation in an easy, meaningful way.

Pros

What I liked most about Guusto is how easy and quick it is to use, plus the flexibility it gives people to choose rewards they actually want. It makes recognition feel simple and genuine instead of forced.

Cons

One downside of Guusto is that the reward options can feel a bit limited depending on location, so not everyone finds something they really want. It can also lack deeper customization or reporting features if you’re looking for more advanced tracking or program control.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HM

HAYLEY M.

Manager, Supply Chain Employee Enablement

Warehousing

### "Guusto Makes Recognition & Rewards Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 24, 2026

Overall we have had a great experience with Guusto. The team has been wonderful to work with and the 'pros' of the system are a big step up to what we are doing before. I am very hopeful for a few improvements that would make it absolutely perfect, but we are close!

Pros

What I like most about guusto is the ease of use on the redemption side for the employee. I love that they receive a text message when they are sent a gift card (due to our workday integration) and I also love that we can print out a QR code so that they can redeem that way versus having to check their email. I also love the guest redemption feature so that they don't have to log in to guusto to redeem.

Cons

There are 2 things that I dislike: 1) the process to fund our accounts has an extra step that we do not have with other vendors. We have to email Guusto finance to request an invoice. All of our other vendors upload invoices automatically in coupa without this extra step. This is likely going to cause issues, as our team is not used to having to do this. 2) I wish the platform handled sending in other currencies better. With our previous digital gift card vendor, we could send gifts in pounds, euros, etc. and it would show that amount on the front end prior to sending (e.g. if I was sending a $100 value GC in pounds, it would charge me $75 USD and convert the funds before I hit send.).

Switched from

[Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/)

We like the ability to set an automatic 3 month expiration without having to pay an extra fee for each gift card. We love the integration with workday and ability for employees to receive a text when they get a GC and we also love the ability to easily print out a QR code to hand to an employee.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Sumit K.

insurance advisor

Insurance

### "Guusto Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 24, 2026

very easy, never experienced any difficul;ty setting the account, us and canadian dollars are seprated so easy to access.

Pros

easy to use, accessible without heavy passwords, never had any bugs or cookies, all good so far and valued

Cons

all reasonable so far, never got into trouble with merchant selection, lots of options available to go through

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KO

Katherine O.

QA Supervisor

Research

### "Love this platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2026

Very good and very easy to use as I have stated before. I will definitely be using this platform for some time

Pros

That I can send shoutouts to my employees and to other support staff. Its easy and very user friendly

Cons

I have no complaints. It is very easy to use and I think that this a great platform to aknowledge our employees

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JQ

Jaime Q.

Utility Lead

Facilities Services

### "Guusto review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 22, 2026

I sometimes worry that if I lose my qr code, I wont be able to access my gidt card that I won. I wish I could get the gift card with only my email.

Pros

Easy login, easy to create an account. I like the amount of retailers offered to redeem my gift card.

Cons

I wish I could access my awarded gift card with only my email. I almost misplaced my paper with the qr code. I see the gift card after I scan the qr code.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Andrew L.

District Sales Manager

Automotive

### "Easy to use ! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 22, 2026

Simple and clear, it is fun to receive and send recognitions to give morale boost to fellow peers and co-workers.

Pros

Very easy to use , intuitive for gift card redemption. Takes very little time to send a recognition and give some kudos.

Cons

Sometimes difficult to view recognitions in larger organizations. Need to scroll for some time to find certain recent recognitions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RM

Ronald M.

Drop and count team

Public Policy

### "Maryland live casino"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 21, 2026

I give 10 out of 10 because my job reward they come me immediately no problems at all and what Ike Guusto

Pros

The rewards and the appreciation they show their members love they check on us too see wee ok the Guusto company is great

Cons

Nothing at all everything great so far so organize in a nice manor at all times I love tha app too no glitches or any thing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RG

Roderick G.

Dishwasher

Gambling & Casinos

### "Great pocket"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

April 21, 2026

A app that is good to have and to share with friends and love ones get to experience something different

Pros

Great way to save money in times when it’s needed most for lunch are gas for vehicles and rides for the kids

Cons

Sign in takes time but overall the app is great i use it with my job and the food coupons and gift card

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/186209/Guusto/reviews/)

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Popular comparisons

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[Gusto vs Guusto](https://www.capterra.com/compare/131882-186209/Gusto-vs-Guusto)[Motivosity vs Guusto](https://www.capterra.com/compare/147912-186209/Motivosity-vs-Guusto)[Sogolytics vs Guusto](https://www.capterra.com/compare/127957-186209/SoGoSurvey-vs-Guusto)[UKG Pro vs Guusto](https://www.capterra.com/compare/480-186209/UKG-Pro-vs-Guusto)[Nectar vs Guusto](https://www.capterra.com/compare/186209-186557/Guusto-vs-PerkNow)[WorkTango vs Guusto](https://www.capterra.com/compare/156177-186209/WorkTango-vs-Guusto) 

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