# Guusto Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Guusto Software - reviews, pricing plans, popular comparisons to other Employee Recognition products and more. Source: https://www.capterra.com/p/186209/Guusto --- # Guusto Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Guusto ## What is Guusto? Guusto is a cloud and mobile-based employee recognition platform that helps organizations boost engagement, improve retention, and enhance performance across every team. Recognition can be sent through SMS, QR codes, printed cards, intranet, TV displays, or existing communication tools with no login required. Programs can start small and expand as the organization grows. Smart nudges, program insights, and first-line reward approvals make recognition effortless for managers. Every recognition sent helps support the One Drop Foundation, creating a meaningful impact for employees and communities while building a culture of appreciation. ## What is Guusto used for? [Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Overall rating Based on 3,455 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Pros & cons Comprehensive employee appreciation platform Streamlined peer and manager recognition Cumbersome account and login process Starting price $150 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Guusto alternatives Highest Rated [4.9 (4,845)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (5,076)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (4,193)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/186209/Guusto/alternatives/) ## Who uses Guusto? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive employee appreciation platform 100% positive reviews out of 174 Most reviewers find appreciation easy to express, motivating teams and fostering a positive workplace culture. Ebenezer A Medical Editor, 1,001 - 5,000 employees. "It's not about the amount; it's about the fact that you thought of the person and could easily show you appreciation for the positive input they had on your professional (and sometimes personal) life." Cumbersome account and login process 61% negative reviews out of 120 Most reviewers report account and login require frequent verifications, password resets, and inconsistent mobile access. Alison M Clinical Educator, 51 - 200 employees. "I dislike having to verify myself every time I try to log in to my account." Streamlined peer and manager recognition 100% positive reviews out of 148 Most reviewers indicate recognition is timely, customizable, and supports a transparent, engaging work environment. Reginald H SA, 1,001 - 5,000 employees. "great aspect is its real-time recognition feature, which allows peers or managers to instantly acknowledge good work or helpful behavior" Extensive reward flexibility options 100% positive reviews out of 38 Most reviewers appreciate flexibility in choosing from numerous vendors, denominations, and reward redemption methods. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Rewards Catalog 4.8 (1,750) 65.20% of 1750 reviewers that rated this feature as important or highly important You get access to a diverse catalog with many vendors, including Amazon and local stores. Reviewers appreciate the flexibility and variety, saying it lets everyone find something valuable, though a few mention some retailers aren’t available in all areas. eCards 4.9 (1,674) 62.84% of 1674 reviewers that rated this feature as important or highly important It gives you instant, digital rewards that are easy to access and redeem. Users think eCards are convenient, eco-friendly, and secure, with many vendor choices and customization options, making recognition fast and accessible for remote teams. Employee Reward Programs 4.9 (1,657) 73.57% of 1657 reviewers that rated this feature as important or highly important Guusto offers a flexible reward system where you can choose from a wide range of gift cards, experiences, or donations. Reviewers appreciate the personalization, ease of use, and how it boosts morale by letting employees select rewards that matter to them. Manager-to-Employee Recognition 4.9 (1,644) 65.09% of 1644 reviewers that rated this feature as important or highly important With this capability, managers can quickly recognize and reward team members, often including personalized notes. Reviewers indicate it strengthens morale, motivates employees, and makes recognition visible and meaningful, especially in remote or hybrid workplaces. Peer-to-Peer Recognition 4.8 (1,490) 59.40% of 1490 reviewers that rated this feature as important or highly important Guusto helps you recognize colleagues directly, fostering teamwork and a positive culture. Some reviewers find it easy to send shoutouts or rewards, boosting morale and allowing employees to acknowledge each other’s contributions across the organization. Recognition Tracking 4.8 (1,471) 59.21% of 1471 reviewers that rated this feature as important or highly important Track accrued recognition and rewards at an individual employee level Guusto 40 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Distribute awards to winners via prizes, coupons, giveaways, items, redemption codes, etc. Manage and monitor spending to align with the financial constraints or goals Communicate using direct chat or messages within the system Leave comments and notes on documents for others to view A report showing what actions customers perform Access previous interactions or concerns to maintain customer relationships Record customer information, purchase history, and other notes Add customized logos and colors to align with company branding Alter the layout and content of dashboards Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements It gives you instant, digital rewards that are easy to access and redeem. Users think eCards are convenient, eco-friendly, and secure, with many vendor choices and customization options, making recognition fast and accessible for remote teams. Guusto offers a flexible reward system where you can choose from a wide range of gift cards, experiences, or donations. Reviewers appreciate the personalization, ease of use, and how it boosts morale by letting employees select rewards that matter to them. Games or game-like elements to track progress and reward accomplishments Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Allows employees to set and manage work or career related goals Boards that use custom metrics to show how leading performers compare to other individuals/teams Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases With this capability, managers can quickly recognize and reward team members, often including personalized notes. Reviewers indicate it strengthens morale, motivates employees, and makes recognition visible and meaningful, especially in remote or hybrid workplaces. Online gateway through which members can access/update personal information Access software remotely via mobile devices Manage and support multiple languages Formally proposing oneself or choosing someone as a candidate for a job, responsibility, or award Guusto helps you recognize colleagues directly, fostering teamwork and a positive culture. Some reviewers find it easy to send shoutouts or rewards, boosting morale and allowing employees to acknowledge each other’s contributions across the organization. A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Streamlining repetitive tasks and activities through automated and predefined workflows Track accrued recognition and rewards at an individual employee level Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data You get access to a diverse catalog with many vendors, including Amazon and local stores. Reviewers appreciate the flexibility and variety, saying it lets everyone find something valuable, though a few mention some retailers aren’t available in all areas. Strategize and implement rewards for returning customers, employees and other members Allow users to access multiple services after entering their login credentials once Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.9 (3,455) 4.9 Based on 3,455 reviews ## Pricing Value for money 4.9 (3092) Free Trial [View pricing plan details](https://www.capterra.com/p/186209/Guusto/pricing/) Lite $150.00 Flat Rate,Per Month It includes: - Send Rewards (Email, SMS) - Offline Print and QR Codes - 100+ Merchant Options - Mobile App - Multiple Languages - Automate Milestones and Birthdays - Bulk Rewards - Schedule Rewards - Prepaid Mastercard - Cancel Unclaimed Rewards - Automate Claim Periods - Custom Branding - Reports and Analytics - Non-Monetary Recognition Essential $4.80 Per User,Per Month It includes: - Up to 5 workspaces - HRIS integrations - Real-Time Social Feeds - Leaderboards - Automate Random Draws - Route to Manager for Delivery - Charity Donation - Manager Insights - Direct - Amazon Gift Cards Premium $6.00 Per User,Per Month It includes: - Single sign-on (SSO) - Unlimited Workspaces - Microsoft Teams Integration - Sharepoint Integration - TV / Kiosk Display - Global Rewards - Custom Reports - Dedicated Account Manager - Outlook Integration - Budget Automation - Approvals - Manager Insights - Indirect - Custom Data Fields - Custom Rewards - Swag Program - Custom Report Automation - Enhanced Budget Controls - API Value for money 4.9 (3,092) 4.9 Based on 3,092 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Gusto](https://www.capterra.com/p/131882/Gusto/)[ Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (3149) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (3,149) 4.9 Based on 3,149 reviews ## User reviews Overall rating 4.9 Based on 3,455 reviews Filter by rating 5(3263) 4(182) 3(8) 2(1) 1(1) Mentioned topic Sorted by most recent MP Madison P. HR Coordinator Transportation/Trucking/Railroad ### "User friendly platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 14, 2026 Overall I've a very positive experience with Guusto. It's a good product and it is reasonably priced. Pros Guusto's platform is super user friendly - it makes it really easy to send receive claim and redeem awards from team members Cons I wish there was a customer service line rather than just email communication when support is needed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ES Emily S. Customer care Warehousing ### "App review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 April 13, 2026 It had been a fun app as an employee to use. Overall no major complaints. Its a good idea for company's to use. Pros I like the app useful for giving recognition. I have only be on the receiving end. It is nice to see morale from other employees being acknowledged on the app. Cons It's a little tricky to use in app and password won't auto save. I also would like to see auto notifications sent when others are acknowledged. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Andrew K. Assistant parts mgr Retail ### "Really good overall." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 April 13, 2026 It’s been great! Wish cards could have larger dollar amount on them. Customer service is great and pretty easy to deal with. Pros Quick and easy to use. Able to load into Apple wallet as well. Fast load times and able To get information quickly. Cons Occasional issues getting physical credit cards. And occasional issue with digital cards, but both areas got resolved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LP Leslie P. Operations Manager Warehousing ### "Easy, yet impactful way of recognizing employees!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 13, 2026 I am an operations manager that appreciates any efforts to recognize employees - at a building and macro level. Adding Guusto to our recognition options has been easy & convenient - and positively received by staff. Pros Ease of recognizing employees who demonstrate positive contributions to our operations. Additionally, I like being able to see who else within our entire organization has been recognized. Cons No complaints, as we have just recently starting using Guusto. However, so far everything has been simple, clear and easy to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PR Pete R. Director Hospital & Health Care ### "Guusto Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2026 The customer support is available 24/7. The value Guusto brings to our organization is streamlined collaboration and connecting people. Pros This platform is easy to use. The application allows me to give multiple employees recognition at once. I've been using Guusto for 3 years and have had no issues using it. Cons I've been using this Guusto for several years. I have had no issues using the platform to recognize and reward my employees. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Shawn d. CIR Insurance ### "First time gusto experience redeeming " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 11, 2026 Perfect. Great experience. Would recommend to anyone interested in sending and receiving gift cards Pros Customer service was pleasant after initially not redeeming and log in issues. Team was very responsive Cons Nothing hoping for wider selection in redeeming. Kobo card redemption does not have in PIN number. Not sure if is needed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jenny S. Senior Role Insurance ### "Amazing Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2026 Great, I love using Gusto and it has been amazing and a great service, everything is amazing and great. Service and the easy use of the site and the rewards Pros I love using Gusto and it has been amazing for the following :Value for Money Ease of Use Employee Recognition Offers Cons More providers would be nice, otherwise everything is amazing and easy to use. More surveys and rewards for the customers would be appreciated Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EL Eric L. Manager Retail ### "Great and Easy Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2026 Pros Easy to use, great features, great user interface, AI compatibility, and the ability to share and send gifts Cons At this time I have no cons. Guusto has been a great platform to use and explore and share. It is a good product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Qaisar A. BI Manager Information Technology and Services ### "A Convenient Way to Appreciate Team Members" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2026 Excellent easy to manage and send gift and recognize team members instantly with flexibility to choose what end-user wants Pros Guusto makes it really easy to recognize team members and send a quick thankyou. I like that people can choose something they actually want, which makes it feel more meaningful. Cons Should have e-Visa card as previously they had e-Mastercard but now offers only physical master card Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Physiotherapist Health, Wellness and Fitness ### "Easy to redeem towards your favorite merchants " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 9, 2026 Overall pretty good experience. Only thing is I have to choose a merchant and i can only spend there. Pros Its easy to use and has different merchants to choose from. Easy to redeem money and give it as a gift. Cons The only thing i don't like about it is that it doesn't let you choose a pre-paid visa/mastercard. Previously you could but now its been changed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/186209/Guusto/reviews/) Popular comparisons [Achievers vs Guusto](https://www.capterra.com/compare/129232-186209/Employee-Success-Platform-vs-Guusto)[Vantage Circle vs Guusto](https://www.capterra.com/compare/167264-186209/Vantage-Circle-vs-Guusto)[Workhuman vs Guusto](https://www.capterra.com/compare/125670-186209/Workhuman-vs-Guusto)[Awardco vs Guusto](https://www.capterra.com/compare/140428-186209/Awardco-Employee-Performance-vs-Guusto)[Bucketlist vs Guusto](https://www.capterra.com/compare/170710-186209/Bucketlist-vs-Guusto)[Connecteam vs Guusto](https://www.capterra.com/compare/153140-186209/Connecteam-vs-Guusto) [Kudos vs Guusto](https://www.capterra.com/compare/140423-186209/Kudos-vs-Guusto)[Gusto vs Guusto](https://www.capterra.com/compare/131882-186209/Gusto-vs-Guusto)[Motivosity vs Guusto](https://www.capterra.com/compare/147912-186209/Motivosity-vs-Guusto)[Sogolytics vs Guusto](https://www.capterra.com/compare/127957-186209/SoGoSurvey-vs-Guusto)[UKG Pro vs Guusto](https://www.capterra.com/compare/480-186209/UKG-Pro-vs-Guusto)[WorkTango vs Guusto](https://www.capterra.com/compare/156177-186209/WorkTango-vs-Guusto)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)