---
title: "Page 2 | Guusto Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 2 - Is Guusto the right Employee Recognition solution for you? Explore 3848 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/186209/Guusto/reviews/?page=2"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

Guusto

4.9 (3848)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated October 19th, 2026

# Page 2 - Reviews of Guusto

## Showing most helpful reviews

Showing 26-50 of 3848 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RF

Robert F.  
CEO  
Computer & Network Security  
Used the software for: Less than 6 months

### "Guusto-Reliable and User-Friendly Platform for Team Recognition"

October 11, 2026

4.0

Overall, Guusto provides a reliable and streamlined experience for employee recognition and rewards. The platform makes it easy to acknowledge team members promptly, helping to foster a culture of appreciation without unnecessary administrative friction. While it could benefit from deeper social features or more flexible reporting, its combination of ease of use and reward variety makes it a practical choice for day-to-day team engagement.

Pros

Guusto stands out for its exceptionally user-friendly interface, making it seamless for teams to send and manage recognition. The platform enables instant reward delivery, ensuring employee appreciation feels timely and meaningful. Recipients appreciate the wide variety of flexible gift choices and merchant options available to them. It effectively builds a positive culture of appreciation by encouraging cross-departmental engagement and team interaction.

Cons

The platform features fewer social engagement elements and gamification options compared to other recognition tools, which can occasionally make the experience feel transactional.

Review Source

kK

khawaish K.  
vhh  
Accounting  
Used the software for: 6-12 months

### "Gussto bussto"

June 21, 2026

5.0

Pros

Its easy convenient Gusto is a user-friendly payroll and HR platform that simplifies employee management for small and medium-sized businesses. Its intuitive interface makes running payroll, managing benefits, and handling tax filings straightforward, even for users without HR expertise. The onboarding process is smooth, and employees can easily access pay stubs, tax forms, and benefits information through a self-service portal. Customer support is generally responsive and helpful. While pricing may be higher than some basic payroll solutions, the time-saving automation and comprehensive features provide strong value. Overall, Gusto is a reliable, efficient, and well-designed solution for modern business payroll and HR needs.

Review Source

JR

Jamelia R.  
HCC  
Alternative Medicine  
Used the software for: Less than 6 months

### "Guusto Gives Gifts"

June 5, 2026

5.0

My overall experience with Guusto has been very positive so far. Although I have only used it briefly, the platform stands out for its simplicity and ease of use. Receiving gifts feels seamless, and redeeming them is just as straightforward, which makes the entire process enjoyable and stress-free. I haven’t encountered any bugs or technical issues at this time, which gives a strong first impression of reliability and good design. What I appreciate most is how quickly I was able to understand and use the platform without needing much guidance. It feels intuitive, and the experience is smooth from start to finish. While I haven’t explored every feature yet, my initial interaction suggests that Guusto is a convenient and user-friendly system that makes recognizing and redeeming gifts both efficient and meaningful.

Pros

Experiencing the ease of receiving gifts and using them effortlessly brings a sense of joy, convenience, and appreciation. It reflects thoughtful giving, where items are not only meaningful but also practical and accessible. There is no confusion, no complicated setup—just immediate value and satisfaction. This simplicity enhances the emotional connection behind the gift, making it feel even more personal and intentional. Whether it’s something useful, enjoyable, or supportive, the ability to seamlessly integrate a gift into daily life creates a lasting impression. It turns a simple gesture into a memorable experience, where generosity meets genuine ease and everyday benefit.

Cons

At this point, your early experience suggests a strong first impression, especially in terms of usability and smooth functionality. Being able to receive gifts and use them easily is a key strength, as it eliminates friction and allows you to immediately enjoy the value of what’s been given. The fact that you’ve only used it briefly but haven’t encountered any bugs is a positive sign, indicating a stable and well-designed system so far. While it’s still early and more extended use may reveal areas for improvement, the initial performance highlights reliability and user-friendly design. If this consistency continues over time, it could make the experience not only convenient but also dependable and genuinely enjoyable.

Review Source

DS

Darshit S.  
Food Service Attendant  
Hospitality  
Used the software for: Less than 6 months

### " Easy and Rewarding Experience"

June 10, 2026

5.0

Overall, my experience with Guusto was very positive. The platform was easy to use, the redemption process was straightforward, and I appreciated the flexibility in choosing how to use the reward. Everything worked smoothly, and I found it to be a convenient and enjoyable experience.

Pros

I liked that Guusto focuses on recognition and appreciation. It’s a simple way to make people feel valued, and I think that aligns well with creating positive experiences for both employees and customers.

Cons

I didn’t have any major issues with it. If I had to choose something, it took me a little time initially to understand all the redemption options, but once I became familiar with the platform, it was easy to use.

Review Source

VR

Verified Reviewer  
Vehicle Operations Coordinator  
Automotive  
Used the software for: 1-2 years

### "Outstanding Payroll & HR Platform with Exceptional Value"

May 18, 2026

5.0

Overall, Gusto delivers an excellent all-in-one HR and payroll solution. Highly recommended for any business looking for efficiency, reliability, and great value.

Pros

Gusto has been an absolute game-changer for our team. From payroll processing to employee management, it offers incredible value for money compared to other platforms. The features are robust, yet reasonably priced, making it a perfect fit for growing businesses. The customer support is one of Gusto’s strongest points. Whenever we’ve had questions or needed assistance, their support team has been quick, professional, and genuinely helpful. It’s reassuring to know that help is always available when needed. In terms of ease of use, Gusto stands out immediately. The platform is intuitive and easy to navigate, even for users without prior HR or payroll experience. Tasks that usually feel complex are simplified into clear, step-by-step processes. We also appreciate Gusto’s approach to employee recognition. Features like easy onboarding, benefits tracking, and clear pay transparency help employees feel valued and informed, which contributes to overall workplace satisfaction. As for bugs and issues, they are minimal. The system runs smoothly with very few disruptions, and any minor issues are typically resolved quickly with updates or support assistance. The user interface is clean, modern, and well-organized. Everything is visually clear, making it easy to find what you need without unnecessary clutter. This design significantly improves efficiency. Finally, the order and delivery (such as payroll processing and tax filings) are highly reliable. Payments are processed accurately and on time, and compliance tasks are handled seamlessly, reducing administrative burden.

Cons

One minor drawback is that while Gusto is very user-friendly overall, some advanced features can take a bit of time to explore and fully understand at first. However, once you get familiar with the platform, it becomes much easier to navigate.

Review Source

HM

HAYLEY M.  
Manager, Supply Chain Employee Enablement  
Warehousing  
Used the software for: Less than 6 months

### "Guusto Makes Recognition & Rewards Easy"

April 24, 2026

5.0

Overall we have had a great experience with Guusto. The team has been wonderful to work with and the 'pros' of the system are a big step up to what we are doing before. I am very hopeful for a few improvements that would make it absolutely perfect, but we are close!

Pros

What I like most about guusto is the ease of use on the redemption side for the employee. I love that they receive a text message when they are sent a gift card (due to our workday integration) and I also love that we can print out a QR code so that they can redeem that way versus having to check their email. I also love the guest redemption feature so that they don't have to log in to guusto to redeem.

Cons

There are 2 things that I dislike: 1) the process to fund our accounts has an extra step that we do not have with other vendors. We have to email Guusto finance to request an invoice. All of our other vendors upload invoices automatically in coupa without this extra step. This is likely going to cause issues, as our team is not used to having to do this. 2) I wish the platform handled sending in other currencies better. With our previous digital gift card vendor, we could send gifts in pounds, euros, etc. and it would show that amount on the front end prior to sending (e.g. if I was sending a $100 value GC in pounds, it would charge me $75 USD and convert the funds before I hit send.).

Switched from

[Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/)

We like the ability to set an automatic 3 month expiration without having to pay an extra fee for each gift card. We love the integration with workday and ability for employees to receive a text when they get a GC and we also love the ability to easily print out a QR code to hand to an employee.

Review Source

BR

Bushra R.  
Assistant  
Pharmaceuticals  
Used the software for: 2+ years

### "Easy and Convenient Rewards"

March 23, 2026

5.0

My overall experience with Guusto has been very positive. The platform is easy to use, sending and receiving gifts is simple, and the process is smooth and quick. I also like the flexibility of choosing different gift cards, which makes the experience more personal and convenient.

Pros

liked Guusto most because it makes employee recognition and rewards very easy and meaningful. The platform is simple to use, allows instant sending of gift cards, and helps companies appreciate their employees and customers in a convenient way. I also like that recipients can choose their own gift cards, which makes the reward more personal and useful.

Cons

One thing I liked least about Guusto is that some smaller or local retailers are not always available in the gift card options. Expanding the variety of merchants, especially local businesses, could make the platform even better for users.

Review Source

CJ

Chris J.  
Project Director  
Construction  
Used the software for: 2+ years

### "Guusto is interesting for employers and employees."

August 25, 2026

5.0

Guusto makes employee benefits management significantly more efficient and reduces manual effort. The central platform allows all relevant information to be consolidated in one place and processes to be standardized. Furthermore, the software greatly facilitates communication between the HR department and employees.

Pros

After comparing three providers, we chose Guusto and haven't regretted it for a moment. The pre- implementation consultation was particularly helpful; Guusto didn't just sell us their product, but actively helped us compare it with other solutions and transparently communicated their strengths. The implementation itself was surprisingly straightforward, and the administrative effort during operation is minimal. Our employees were well-informed and quickly got up to speed. A clear recommendation for anyone wanting to implement an allowance without significant HR overhead.

Cons

The reporting functions could be more detailed to allow for better analysis. There are occasional minor loading times during data synchronization. Integration options with other HR systems still need improvement.

Review Source

SS

Saloni S.  
Personal Insurance Adviser  
Insurance  
Used the software for: Less than 6 months

### "Ease of Use"

August 5, 2026

5.0

My overall experience with Guusto has been very positive. The platform makes employee recognition feel meaningful and rewarding by providing tangible rewards that show appreciation for hard work and contributions. I have received gift cards through Guusto several times, and it has always been a great feeling to know that my efforts were acknowledged and valued. I also appreciate how easy the platform is to use and how flexible the reward options are. Being able to choose from a variety of retailers and services makes the rewards more personal and useful. Beyond the rewards themselves, Guusto helps foster a culture of recognition and appreciation in the workplace, which can boost morale, increase motivation, and make employees feel more engaged. Overall, Guusto is an effective and enjoyable recognition platform that helps create a more positive employee experience.

Pros

What I like most about Guusto is how simple and meaningful it makes employee recognition. Receiving a Guusto gift card feels like genuine appreciation for the work I do, rather than just a routine acknowledgment. The platform makes recognition timely and personal, which helps employees feel valued and motivated. I also appreciate the flexibility of the rewards, as there are many options available to choose from, allowing employees to select something that is meaningful to them. Another aspect I enjoy is how Guusto helps create a positive workplace culture by encouraging managers and colleagues to recognize contributions and achievements. It boosts morale, strengthens engagement, and reinforces the feeling that hard work does not go unnoticed. Overall, Guusto is an excellent tool that makes recognition easy, rewarding, and impactful, helping employees feel appreciated and connected to the organization.

Cons

One constructive aspect of Guusto is that, while the rewards are appreciated, there can sometimes be limited options available based on location or participating merchants. In some cases, employees may prefer more flexibility in how rewards can be redeemed. It would also be nice to see even more opportunities for peer-to-peer recognition and additional reward choices that cater to a wider range of interests and preferences. While the platform is generally easy to use, occasional improvements to the user experience and reward selection process could make it even better. Overall, my experience with Guusto has been positive, and any areas for improvement are relatively minor compared to the value it provides in recognizing and rewarding employees.

Review Source

VR

Verified Reviewer  
National Talent Acquisition Specialist  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Guusto feedback from Cansel Administrator (Canada and US)"

January 29, 2026

5.0

I am happy with the system because it is easy to use, efficient, and well designed to support employee recognition. The platform is intuitive, making it simple to navigate and complete tasks without confusion. I especially appreciate the customer support team at Guusto, as they are very responsive and helpful whenever I have questions or encounter issues. Their prompt and professional assistance makes the overall experience much smoother and more reliable. So far, I have not identified any major problems with the system, and I am satisfied with its performance. Overall, Guusto provides a positive and valuable user experience.

Pros

Guusto Recognition Program delivers strong value for money by offering an effective and user-friendly platform for employee recognition. Its intuitive design makes it easy for both managers and employees to navigate and use the system without extensive training. The customer support team is responsive, helpful, and reliable, ensuring issues are addressed quickly and professionally. Guusto’s recognition features encourage timely and meaningful appreciation, helping organizations foster a positive workplace culture. Overall, the program enhances employee motivation and engagement by making recognition simple, accessible, and impactful, making it a valuable tool for organizations seeking to strengthen their recognition and reward initiatives.

Cons

At the moment, I haven’t identified any issues. So far, I’ve been satisfied with the system, and my coworkers have expressed the same positive feedback.

Review Source

TT

Tal T.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "Excellent platform with great gift card flexibility"

June 4, 2026

5.0

My overall experience with Guusto has been excellent. It provides a seamless, hassle-free way to receive employee recognition. The platform is highly intuitive, making it incredibly easy to claim rewards and instantly choose the exact gift cards I want. It makes feeling appreciated at work a truly positive and flexible experience.

Pros

What I like most about Guusto is the selection and flexibility of the gift cards. It is incredibly easy to receive, claim, and redeem rewards. Instead of being locked into a specific vendor, I love having the freedom to choose from a wide variety of popular brands and merchants, making the recognition feel much more personal and useful.

Cons

Honestly, there isn't much to complain about since the platform works great for what it's meant to do. If I had to pick something, I'd say I would love to see even more niche or local merchants added to the gift card selection in the future, but the current major brand options are already excellent.

Review Source

YL

Yoounggue L.  
Hearing Aid Practitioner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Simple, Convenient, and Meaningful Employee Recognition"

June 2, 2026

5.0

My overall experience with Guusto has been very positive. It is a helpful and efficient platform for employee recognition and rewards. I found it easy to use, reliable, and convenient. It also helps make recognition feel more personal and appreciated, which can improve motivation and workplace culture.

Pros

What I like most about Guusto is how simple and convenient it is to use. The platform makes it easy to send and receive rewards or gift cards, and the overall process feels smooth and user-friendly. I also appreciate that it gives employees meaningful recognition in a practical way.

Cons

There is not much that I dislike. If I had to mention one thing, I would say that some users may need a little time at first to understand all the available features and options. However, once you get used to it, it is very easy to use.

Review Source

pG

pooja G.  
Insurance advisor  
Insurance  
Used the software for: 2+ years

### "Simple, Thoughtful Recognition That Actually Gets Used"

May 2, 2026

5.0

Overall, my experience with Guusto has been really positive. It’s a straightforward and reliable platform that makes recognizing people feel easy and genuine rather than forced or overly transactional. Sending rewards is quick, and the process is smooth enough that it actually gets used consistently—which is a big win for any recognition tool. What stood out most is how it helps create a culture of appreciation without adding extra complexity. People can choose rewards that suit them, which makes the gesture feel more meaningful. While there are a few areas that could be more advanced—like customization or deeper features—the simplicity is also part of its strength. In general, it feels like a practical, people-focused solution that does exactly what it’s meant to do: make recognition more frequent, accessible, and impactful.

Pros

What I liked most about Guusto is how simple and thoughtful it makes recognition feel. The platform is really easy to use—both for sending and receiving rewards—so it doesn’t feel like a chore or another complicated system to manage. I also appreciated the flexibility in choosing gifts, since recipients can pick something that actually suits them instead of being stuck with a one-size-fits-all option. Another standout is the focus on meaningful appreciation. It’s not just about giving a reward, but about making the recognition feel personal and genuine. That makes a big difference in team morale and engagement. Overall, it feels like a tool designed with people in mind, not just processes.

Cons

One thing I liked least about Guusto is that, while it’s simple, the customization options can feel a bit limited—especially if you’re trying to tailor rewards or branding more closely to your company’s identity. It can sometimes come across as a bit “one-size-fits-most.”

Review Source

Ryan L.  
Boss  
Automotive  
Used the software for: 1-2 years

### "Guusto saves me brain damage"

April 1, 2026

5.0

Guusto makes employee recognition effortless and meaningful! The platform is intuitive, the gift selection is outstanding, and recipients truly feel valued. Our team engagement has soared since switching. Hands down the best recognition tool we've ever used

Pros

Guusto has completely transformed how we approach employee recognition. The platform is incredibly intuitive, making it easy for managers to send meaningful gifts in just seconds. The vast selection of top-tier brands ensures every recipient finds something they truly love. What sets Guusto apart is its transparency — you can see exactly how funds are used, with no wasteful fees. The customer support team is responsive, knowledgeable, and genuinely helpful. Integration with our existing HR systems was seamless and painless. Most importantly, our employees feel truly valued and appreciated, which has dramatically boosted morale, engagement, and overall workplace culture!

Cons

The only minor drawback with Guusto is that the initial setup and onboarding can take a little getting used to, as there are so many features to explore. Occasionally, employees unfamiliar with digital gifting platforms need a brief walkthrough before fully embracing it. A more streamlined onboarding tutorial would be a welcome addition. That said, these are very minor growing pains — the Guusto support team is always quick to help, and once everyone is up and running, the experience is absolutely seamless. Honestly, it's hard to find much to complain about!

Review Source

Swetha C.  
Program Manager  
Automotive  
Used the software for: 2+ years

### "Simple and Convenient for Employee Recognition"

August 16, 2026

5.0

Pros

I liked how simple it was to send or receive recognition without making it a whole complicated process. The interface was pretty straightforward, and having different reward and gift options made it more useful than getting something you might not actually want.

Cons

Browsing through the reward options could be a little confusing sometimes, and the interface wasn’t always as smooth as I expected. Some things took a few extra clicks to find.

Review Source

SS

Sarvada S.  
Personal Insurance Advisor I  
Insurance  
Used the software for: Less than 6 months

### "Simple, Effective, and Great for Employee Recognition"

September 29, 2026

5.0

Overall, Guusto has been an excellent platform for employee recognition. It is easy to navigate, has a clean user interface, and makes recognizing employees quick and convenient. The platform provides good value for money and has helped make employee appreciation a more consistent part of the workplace. Customer support has also been helpful when needed.

Pros

I really like how easy Guusto makes employee recognition. The platform is simple to use, intuitive, and makes it easy to recognize employees and celebrate their contributions. It’s a great way to encourage a positive and appreciative workplace culture.

Cons

There were no major issues with Guusto. Like any software, there may be occasional minor bugs or areas that could be improved, but overall my experience has been very positive.

Review Source

Olusola O.  
Crop Adjuster  
Farming  
Used the software for: 1-2 years

### "Employees Recognition Program Platform "

May 21, 2026

5.0

Guusto is a leadibg recognition and rewards platform that hekps organizations build great workplace cultures by making it easy to celebrate wins, reward great work, and recognize contributions in meaningful ways. Guusto recognition and rewards platform has been awesome.

Pros

Guusto is a leadibg recognition and rewards platform that helps organizations build great workplace cultures by making it easy to celebrate wins, reward great work, and recognize contributions in meaningful ways.

Cons

It works for my organization perfectly. None for now. If I have any in the future, I will be glad to share it.

Review Source

Alex Y.  
Assistant Project Manager  
Construction  
Used the software for: 1-2 years

### "Great Tool for Employee Recognition"

November 3, 2025

5.0

Very positive. I love being able to recognize team members and make sure they know they're appreciated. It's nice to know I can provide a morale boost for my team members.

Pros

I like that Guusto allows me to recognize the members of my team doing a great job. Organizations and higher-ups don't always have the best visibility on the day-to-day operations of a company, but those day-to-day operations are a huge determining factor in the success of the business. Guusto allows me to recognize my team members and ensure that they know that they are valued and appreciated.

Cons

I think the merchant selection could be improved. Having more options is always a good thing, and will allow for a more widespread appreciation of recognition. If the gift being received can only be redeemed at merchants that someone isn't very interested in, they might not appreciate the gift as much as if it were available to be redeemed somewhere they really enjoy.

Review Source

AK

Ashneet K.  
Insurance advisor  
Insurance  
Used the software for: Less than 6 months

### "Excellent Employee Recognition Platform"

July 23, 2026

5.0

My overall experience with Guusto was very positive. The platform is simple to use, and I was able to redeem my gift card within minutes. The website is user-friendly, and everything worked smoothly without any problems. It's a great way for employers to recognize and reward employees. I would definitely recommend Guusto to other companies and employees.

Pros

I liked how easy it was to redeem my gift card. My employer sent me a $50 gift card through Guusto, and the whole process was quick and hassle-free. There are many gift card options to choose from, and I received my reward instantly.

Cons

I didn't have any major issues. It would be nice if there were even more gift card options available in the future.

Review Source

Ryan J.  
Operations Manager  
Automotive  
Used the software for: 6-12 months

### "Straightforward to use with a great vendor selection and lots of flexibility for the end-user"

February 2, 2026

5.0

Our previous employee reward/recognition program accumulated points that the employee could only redeem for products that the program offered. The selection was not great and many employees sat on large amounts of unredeemed points because there was nothing they wanted from the selection the program had available. With Guusto the employee has a much wider range of vendors and therefore products to choose from, and even if their reward was not enough to outright purchase an item from one of those vendors, they can partially subsidize the purchase if they so choose with their Guusto redemption.

Pros

It is straightforward to use as an employer, has good selection of vendors the recipient can use, and is easy to use for the recipient.

Cons

So far I am quite pleased with it, so no complaints as yet. It is easy to use with good selection for the recipient to choose from.

Switched from

[360 Recognition](https://www.capterra.com/p/125712/360-Recognition/)

The rewards catalog was very limited from 360 Recognition and a lot of users sat on large amounts of unused points because there was nothing they were interested in redeeming for.

Review Source

Apeksha R.  
Data Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Guusto Feedback"

September 22, 2026

5.0

Pros

What stood out most about Guusto was how effortless it made sending and redeeming gifts. The platform's interface is clean and intuitive, so setting up a gift or reward took just a couple of minutes. I especially appreciated the flexibility — recipients could choose from hundreds of gift card options rather than being locked into one brand, which made the gesture feel more thoughtful. The redemption process was smooth too, with no complicated codes or expiring points to worry about. Overall, Guusto made gifting feel personal without adding friction, and that combination of simplicity and choice is what I valued most.

Cons

Limited customization options and occasional delays in gift card delivery were my main issues. Additionally, can't link several emails to one account.

Review Source

Gaurav K.  
Implementation consiltant  
Computer Software  
Used the software for: I used a free trial

### "Value for money"

September 4, 2026

5.0

Guusto is easy to use, flexible, and offers good value with a convenient gifting and shopping experience.

Pros

Gusto offers great value for money and provides a flexible and convenient shopping experience. One of its key advantages is the freedom to choose from multiple shopping platforms based on our individual preferences and requirements. Instead of limiting users to a specific platform, Gusto gives us more options to explore and select the products or services that best suit our needs. This flexibility makes the overall experience more convenient and user-friendly. It also allows us to compare available choices and make better purchasing decisions. Overall, Gusto is a valuable platform that combines flexibility, convenience, choice, and good value for money.

Cons

Gusto provides good value for money and offers the flexibility to choose from various shopping platforms. However, a few popular shopping platforms are currently not available, which limits the overall range of choices for users. Adding more well-known and frequently used shopping platforms would make the experience more convenient and beneficial. It would give users greater flexibility to select products based on their preferences, compare prices, and make better purchasing decisions. Overall, Gusto is a useful and user-friendly platform, but expanding the number of available shopping platforms would further improve the experience and provide greater value to users.

Review Source

HU

Heidi U.  
Commercial Insurance Broker  
Insurance  
Used the software for: Less than 6 months

### "Taking Employee Recognition to the Next Level with Guusto"

June 18, 2026

5.0

My overall experience has been wonderful. I love going back to the words of appreciation from my colleagues and manager — they’re heartwarming, humbling, and they fuel me to keep doing great work. And honestly, planning how to use the incentives is its own kind of excitement.

Pros

What I love about Guusto is how it creates a truly meaningful space for recognition and appreciation. The platform is simple and intuitive for both the sender and the receiver, which makes the whole experience feel effortless and genuine. As someone on the receiving end, it brings a real sense of pride knowing that my work is being seen and that going the extra mile is valued. Recognition like that reinforces positive behavior and motivates me to keep showing up at my best. As a sender, I appreciate that Guusto gives me the ability to make someone feel valued and rewarded. It encourages me to pause, reflect, and put into words exactly how their efforts made an impact — and it feels good to let people know they’re noticed.

Cons

It would be even better if there were a wider variety of merchants to choose from. It would also be great to have the option to convert the reward value into cash or credits that can be used to pay bills.

Review Source

AK

Ashley K.  
Manager of Member Engagement  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Flexible, Meaningful Rewards That People Truly Appreciate"

May 5, 2026

5.0

I am super happy with Guusto. I recommend it to anyone. Its been easy to use and customer service is great.

Pros

We’ve had a great experience using Guusto both within our organization and for external recognition. The platform is incredibly flexible, making it easy to reward employees, partners, and stakeholders in a meaningful way. What really stands out is that recipients get to choose something they genuinely want, which makes the recognition feel more personal and impactful. It’s simple to use, versatile across different scenarios, and aligns well with creating a positive and appreciative culture. Guusto has become a valuable part of how we recognize and celebrate people.

Cons

Some vendors have a minimum redemption limit. So for instance if you receive $10 your choices of Vendors to redeem it with is limited.

Review Source

SM

Shannan M.  
Care Coordinator  
Mental Health Care  
Used the software for: 6-12 months

### "Started from bottom"

January 27, 2026

5.0

So far, my experience with Guusto has been easy, user friendly. The colors, symbols are bright. If someone gives you a shoutout it can been seen throughout the agency.

Pros

rewards, praises, incentive to work harder, morale booster, teamwork and camaraderie, positive atmosphere, and appreciation

Cons

As of now, I have no cons/negatives, bugs/issues or thoughts about Guusto. However, this is my first time using Guusto and no complaints.

Review Source

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