Crises Control

Crises Control


5 / 5
12 reviews

Who Uses This Software?

Enterprises, SMEs and organisations looking to improve their resilience against today's growing risk landscape.


Average Ratings

12 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $2.00/year/user
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Crises Control
  • www.crises-control.com
  • Founded 2017
  • United Kingdom

About Crises Control

Crises Control goes beyond most Incident Management Systems because it brings together 4 engines to deliver an end-to-end solution. These are: - A global multi-channel mass notification engine - A business continuity planning and execution engine - A SOP & Asset plan management engine - A digital Academy which enables training and knowledge dissemination Organisations use Crises Control for: IT Alerting Public Alerting Employee, Resident, Diplomat or Citizen Safety Guaranteed Comm


Crises Control Features

  • Contact Management
  • Geo Targeting
  • Mass Notifications
  • Scenario Planning
  • Templates
  • Two-Way Communication

Crises Control Reviews Recently Reviewed!


A product with many uses

Jun 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Although this product is primarily designed for BC related comms, it actually has multiple uses. I have found that it is extremely useful for business communications in general and also distributing relevant information as mass communication and also team specific. The product is very personalizable.

What stands out for me is that the product is always evolving based on feedback.

Cons: There isn't anything specific that has been experienced so far. The product updates and evolves so there have been new things to learn but that is generally a positive thing. I would recommend using the product itself to send out any information on new updates or features for team members to read and learn themselvesad and learn themselves.

Overall: Overall a positive experience. Pleasure working with the team at Crises Control as they are very helpful and responsive

Vendor Response

by Crises Control on June 13, 2019

Thank you for your review Chandni

Can rely on Crises Control to get messages through

Jun 12, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We use Crises Control on a daily basis to communicate to up to 1000 candidates about new immediate roles available in the market and also updates to existing roles. We can rely on Crises Control to get mass messages out with certainty. We do this from our mobile phones and it is so easy!

Cons: I'd like to post updates and messages to our recruitment sites but we can't do this at the moment.

Vendor Response

by Crises Control on June 13, 2019

Thank you for your review Rishi

A safe and effective communication tool for any medical organisation

Jun 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Crises Control was incredibly easy to implement into our organisation. During on-boarding all members of staff said it was highly intuitive in their feedback. From an operations perspective, it is a fast and reliable communication tool during downtime, crucial in any medical environment.

Cons: So far we have had no complaints. Highly recommend

Overall: Crises Control has allowed us to put in place a very clean protocol of communications which applies to any possible problem that can be encountered in our organisation. Implementing the system has been seamless and the support team are always there to help.

Vendor Response

by Crises Control on June 12, 2019

Thank you for your review Dilan

Great enterprise grade incident notification tool

Jun 18, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It was very intuitive and easy to use and priced well for a small business like ourselves. Meets our needs without trying to additional features that we will never use. The online registration and sign-up was easy.

Cons: Nothing really, it did what it said on the tin.

Overall: The business problem we need a fix to was how to communicate without our employees and clients during a business disruption event that took out our email and website. Crises Control, with its cloud hosted email and push notification allows us to do this for free if our own systems are down.

Vendor Response

by Crises Control on June 19, 2019

Thank you for your review Shailja

Highly recommended

Jun 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: So easy to use

Able to adapt to my business needs

Cons: Nothing negative to say about this software

Vendor Response

by Crises Control on June 12, 2019

Thank you for your review Chetan

Crises Control Review

Jun 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Easy to use

- Intuitive

- Reliable; I can always rely on Crises Control for any notification scenario

- Very efficient tool

Cons: No real issues experienced since using it

Vendor Response

by Crises Control on June 07, 2019

Thank you for your review Kanika

Crises Control team

The best incident management system on the market

Jun 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software has ver simple pricing and has been really easy for all of our employees to get to grips with. The service we've experienced from from Crisis Control team has been faultless from day one. All of our issues have been resolved on the first phonecall that we made to them.

Cons: I'm struggling to think of negatives about the project. Highly recommended!

Overall: Our organisation purchases premium support and this service and support has been available to me and my colleagues around the clock. The service is great! Thanks Crisis control team.

Vendor Response

by Crises Control on June 10, 2019

Thank you for your review Amar

Great for Healthcare Sector

Jun 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use and the application allows all in our organisation to use the products.

Help and advice is always available.

Cons: Overall software has been great for our organisation and no negative comments

Vendor Response

by Crises Control on June 11, 2019

Thank you for your review Ravi

Capterra loader

Crises Control goes above and beyond

Jun 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
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Pros: The ease of use has made it simple and effective to roll out our organisation.

Cons: The last release wasnt working as well as the new release. Most issues and bugs are solved

Vendor Response

by Crises Control on June 11, 2019

Thank you for your review Shalin

Great communication & emergency planning tool!

Jun 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Crises Control allows me to communicate with my team effectively from my iPhone. We also use the product to track employees when they are travelling to unfamiliar territories. The reports available are second to none.

Cons: It'd be nice to post messages within the app to our corporate twitter account - I believe this is not currently within the functional scope

Overall: We are able to continue communicating with our employees throughout outages that had previously hampered our daily business operations, limiting the impact that such an outage would now have

Vendor Response

by Crises Control on June 11, 2019

Thank you for your review Nik

Crisis control review

Jun 12, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Crises control is great because we use the tool to send out messages when we need to ensure the teams get the message.

We send out the message in multiple multimedia formats and it is very easy to track acknowledgements and responses

Cons: It is easy for any user to send out messages by accident

Overall: The tool has really helped us when dealing with incidences of all natures such as notifying people about IT service failures.

Vendor Response

by Crises Control on June 13, 2019

Thank you for your review Ravi

Highly recommend Crisis Control

Jun 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Crisis Control is easy to use and highly effective

Cons: Nothing at all, our experience has been very good so far

Overall: Great product with fantastic support team behind it

Vendor Response

by Crises Control on June 12, 2019

Thank you for your review Naman