--- title: "Crises Control Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Crises Control Software - reviews, pricing plans, popular comparisons to other Emergency Notification products and more." source_url: "https://www.capterra.com/p/186220/Crises-Control/" page_type: "product" language: "en" --- # Crises Control Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 7, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Crises Control ## What is Crises Control? Crises Control helps organisations send fast, reliable emergency notifications to the right people during critical events. Authorised users can alert staff, response teams, contractors or stakeholders by SMS, email, phone call, push notification and Microsoft Teams. Messages can be launched from predefined templates, sent to targeted groups and tracked in real time. The platform shows delivery status, acknowledgements and responses, helping teams quickly understand who has received the message, who has responded and who may need further follow-up. Beyond sending alerts, Crises Control helps organisations coordinate response actions, maintain an incident timeline and produce an audit trail after the event. It is designed for emergencies such as security incidents, IT outages, severe weather, site closures, fire, evacuation and operational disruption. ## What is Crises Control used for? [Emergency Notification](https://www.capterra.com/emergency-notification-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/) Overall rating Based on 23 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price £2 Per User, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Crises Control Overview Updated September 2026 AI summary Crises Control equips organizations of all sizes with tools for emergency notification, incident management, and business continuity, supporting multi-channel alerts via SMS, email, push, and desktop. Features include mass notifications, two-way communication, scenario planning, real-time monitoring, and integration with external systems. The platform is accessible across cloud, web, desktop, and mobile devices for flexible deployment. ## Crises Control alternatives Highest Rated [4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (68)](https://www.capterra.com/p/166388/Day-to-Day-Notification/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (24,194)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [0.0](https://www.capterra.com/p/206333/Kokomo24-7-ARS-Tipline/#reviews) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars ## FAQs about Crises Control Overview ### Which roles and teams benefit most from Crises Control? Crises Control is most used by healthcare professionals, business continuity and emergency teams, IT leaders, and senior executives. Medical staff use it for urgent staff communications and incident coordination, while continuity, IT, and leadership teams rely on it to manage disruptions, escalate alerts, support response workflows, and maintain operational resilience. Answer based on 23 reviews Overview ### What company size and specific industries is Crises Control built for? Crises Control is designed for SMEs, enterprises, and public sector organisations that need emergency alerts, incident coordination, business continuity activation, staff safety, and audit-ready crisis response. It fits organisations that must manage urgent events and maintain structured response processes across different operational environments. Features and Usability ### What are the key features of Crises Control? Crises Control offers crisis management, incident management, and IT incident management, plus alerts and notifications across SMS, email, push, and desktop channels. It also includes mass notifications, two-way communication, contact management, real-time monitoring, task management, audit trail, and reporting and analytics. Integrations ### Which third-party tools and platforms does Crises Control integrate with? Crises Control integrates with over 20 third-party tools and platforms across identity, communication, service management, and monitoring. Key integrations include Microsoft Entra ID, Microsoft Outlook, Microsoft Teams, Slack, ServiceNow, Salesforce.org Education Cloud, BigPanda, New Relic, CyberArk Cloud Entitlements Manager, and Rippling. Getting Started and Support ### What training and onboarding options does Crises Control offer? Crises Control provides in person training, live online sessions, webinars, documentation, and videos. These formats give teams options for guided instruction, group learning, self-paced reference, and visual walkthroughs when getting started with the product. Answer based on 1 reviews Getting Started and Support ### What customer support options does Crises Control offer? Crises Control provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe support as quick, effective, and professional, with strong help during onboarding, training, and troubleshooting, though some note that specific technical issues needed direct follow-up. Answer based on 3 reviews ## Features AI summary Based on 416 Emergency Notification reviews Capterra data shows that buyers of emergency notification software rank the following features as their top priorities: - **Communication Management** (**56%** of reviewers rated this feature as critical) - **SMS Messaging** (**67%**) - **Real-Time Notifications** (**72%**) Crises Control supports all three of the features reviewers rate most important: **Communication Management**, **SMS Messaging**, and **Real-Time Notifications**. Together, these capabilities help businesses coordinate outreach, send urgent updates through text, and deliver timely alerts as events unfold, allowing teams to respond faster and keep stakeholders informed during critical situations. Real-Time Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Multi-Channel Communication 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Mass Notifications 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Send messages to multiple recipients at the same time Contact Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Geotargeting 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Geographic location of visitors determines behavior of the software Crises Control 79 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - App Notifications: Set-up notifications and alerts for mobile apps. - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Blogs: Allows users to publish blogs on social site - Campus Notifications: Campus Notifications - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Communications Management: Record and track all relevant internal and external communications - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Crisis Management: Process of preparing for disruptive and unexpected events. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customize: Enable users to customize the design of the org chart. - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Email: Offers the ability to send unlimited emails directly from the server without incurring any additional cost. - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Emergency Notification: Automatically send mass notifications or alerts for any emergency or crisis - Emergency Notifications: Can activate a Must-Read or an Alert. Must-read will be content that a user is exposed to when they connect to the platform. Allows for alerts to appear in full screen and user will not be able to view the platform without reading the content and validating the dedicated button. - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Forms Management: Store, manage and track all forms in a centralized location - Geolocation: Determines the location of a device using GPS or an IP address - Geotargeting: Geographic location of visitors determines behavior of the software - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Interaction Tracking: Track interaction history by documenting conversations for contacts - IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems - Mass Notifications: Send messages to multiple recipients at the same time - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Multi-Language Alerts: Provide notifications in multiple languages - On Call Scheduling: Track and organize on-call shifts - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Push Notifications: Trigger clickable pop-up messages - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retarget: Retarget your messages based on previous user engagement. - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Safety Incident Management: Track, report on and implement actions pertaining to physical safety at the workplace - Scenario Planning: Develop potential scenarios to identify risks and opportunities - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - SMS Messaging: Send messages via SMS - SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Two-Way Communication: Send, receive, and respond to messages - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (23) 4.8 Based on 23 reviews ## Pricing Value for money 4.9 (22) Free Trial Basic £2.00 Per User,Per Year Value for money 4.9 (22) 4.9 Based on 22 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Rippling](https://www.capterra.com/p/172127/Rippling/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ SysAid](https://www.capterra.com/p/107225/SysAid/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ New Relic](https://www.capterra.com/p/118128/New-Relic/)[ Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (23) 5.0 Based on 23 reviews ## User reviews Overall rating 4.9 Based on 23 reviews Filter by rating 5(20) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SS Shukuru S. BCM Specialist Banking ### "Crises control" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 7, 2024 Pros The way it use different channel to communicate Cons The system does not show how to extract the contact in the csv format Reasons for choosing Crises Control For fulfilling the regulator on the BCM requirements Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 13, 2024 Thanks Shukuru. We'll be in contact to show you how to extract the contact in the csv format JB Julie B. Emergency Manager Government Administration ### "Workplace safety increased with Crises Control App." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2023 Our overall experience with Crises Control has been one of complete professionalism. The team assigned to the City of Sevierville has gone above and beyond in onboarding, training, and troubleshooting issues. I wish all the companies we deal with were as customer service oriented. Pros The primary goal for Crises Control at the City of Sevierville is to notify all employees in a specific geographical area of an active attack if one should occur. The SOS button sounds on all cell phones in a building. A noise that may have been gunfire but dismissed will now be confirmed as danger, if a staff member can activate their SOS panic button. Cons It would be helpful to be able to geofence the alert to the area of attack, but over alerting is preferable to no alert at all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Site Civil Engineer Construction ### "Emergency notification on construction sites" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2021 Pros It is easy to notify everyone working on-site in case of an emergency Cons I like the mobile app more than the web portal Reasons for choosing Crises Control Cost-efficient. User flexibility and we also get 24/7 from their customer managers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CJ Claire J. Co Founder Events Services ### "Quick effective crisis comms " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 27, 2020 Quick, efficient, Pros Pros: we use crises control to get messages out reliably. We have teams around the world who operate in different time zones and this tool make life easy! Cons The speed of the app was initially slow, but contacted their support team, who were quick and effective and moved our account over to a UK cloud which resolved the issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 20, 2021 Hi Claire! Thank you very much for your feedback and continued support as a part of the Crises Control community. We hope you continue to enjoy our services. KK Kulj K. Doctor Medical Practice ### "Innovation in medicine" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2020 Overall the team managing our organisation has been very helpful and worked with us effectively to implement the tool for our organisation. Pros We are a medication assisted treatment centre looking for something we could put in place to notify patients of procedures in an emergency situation. Crises Control was the selection we made for 2 main reasons: 1 it is intuitive to use 2 the inboard project lasted only 2 weeks Cons The software does not communicate through our Pagers. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor May 12, 2020 Thank you Kulj! RB Richard B. Senior Consultant/Non-Executive Director Public Relations and Communications ### "Responsible Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 5, 2020 From initial demonstration to installation and launch the company has been most responsive and supportive Pros The Crises Control app is very easy to use, and helps fulfill the duty of care to the company/organisation and to colleagues and employees. Responsive and providing an audit trail of communication Crises Control provides an invaluable management tool not only in a crisis but as an ongoing aid Cons Crises Control are constantly examining the needs of customers and adapting the program accordingly meeting ever changing demands. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 11, 2020 Thank you Richard! SP Sonjoy P. Enterprise IT Architect Information Technology and Services ### "Crises control Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2020 Pros The Crises Control Solution provides an intuitive, effective, secure and robust messaging platform utilising multiple channels. It has been proven by customers to be a critical component of their business continuity plans. Cons Crises Control places great importance to customer feedback to continuously improve its products. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor May 11, 2020 Thanks Sonjoy! JP Joanne P. Managing director Information Services ### "Great software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2020 Pros Easy to use interface Mobile technology Cons There isn't really anything I woukd change Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor May 7, 2020 Thanks Joanne! AN Anonymous User IT Helpdesk Information Technology and Services ### "IT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2020 Pros What I loved most about the software was the response time as well as the ease of use. Cons I have no complaints while using the software Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor May 7, 2020 Thank you! PS PAV S. Client manager Marketing and Advertising ### "Crises control helped support us during Covid" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2020 Pros Crises Control helps us survey out staff and get visibility of their health status during this COVID19 period. Cons Nothing at the moment, all is great and it can only get better as time goes on, but the Crises Control team have been on hand whenever I needed them. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor May 7, 2020 Thank you Pav! [View all Reviews](https://www.capterra.com/p/186220/Crises-Control/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.