# Crises Control Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Crises Control Software - reviews, pricing plans, popular comparisons to other Emergency Notification products and more. Source: https://www.capterra.com/p/186220/Crises-Control --- # Crises Control Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Crises Control ## What is Crises Control? Crises Control enables clear, reliable communication during critical events by allowing instant mass notifications via SMS, email, phone calls, push notifications, and Microsoft Teams. Messages can be sent to any number of people, triggering fast, individualised responses. All activity is tracked automatically to support compliance and accountability. With real-time Critical Event Management, Crises Control helps minimise safety risks, reduce environmental impact, and protect your reputation. The platform includes features like task assignment, incident reporting, and recovery planning. Mobile access and customisable workflows ensure fast, coordinated responses when it matters most. ## What is Crises Control used for? [Emergency Notification](https://www.capterra.com/emergency-notification-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/) Overall rating Based on 23 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price £2 Per User, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Crises Control alternatives Highest Rated [4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (68)](https://www.capterra.com/p/166388/Day-to-Day-Notification/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (24,118)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (14)](https://www.capterra.com/p/154074/DeskAlerts/reviews/) Starting price $3300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about Crises Control Overview ### Which roles and teams benefit most from Crises Control? Crises Control is most used by healthcare leaders, business continuity and emergency managers, IT teams, and executives. Clinical staff use it to coordinate urgent communications and patient-related incidents, while continuity, IT, and leadership teams rely on it for incident response, escalation workflows, staff alerts, and maintaining operational resilience. Answer based on 23 reviews Overview ### What company size and specific industries is Crises Control built for? Crises Control is designed for SMEs, enterprises, and other organizations that need stronger resilience and business continuity in the face of changing risks. The vendor description does not name specific industries, but it positions the product for companies of varying sizes that manage crisis response and continuity planning. Features and Usability ### What are the key features of Crises Control? Crises Control offers crisis management, incident management, and IT incident management features, plus alerts and notifications across SMS, email, push, and desktop channels. It also includes real-time monitoring, geotargeting, mass notifications, two-way communication, audit trail, reporting and analytics, and workflow management. Integrations ### Which third-party tools and platforms does Crises Control integrate with? Crises Control integrates with over 20 third-party tools and platforms, including Microsoft Teams, Microsoft Outlook, Slack, Microsoft Entra ID, ServiceNow, Salesforce.org Education Cloud, BigPanda, and CyberArk Cloud Entitlements Manager. It also connects with New Relic, PRTG Enterprise Monitor, SysAid, Remedyforce, Rippling, and McAfee Cloud Security. Getting Started and Support ### What training and onboarding options does Crises Control offer? Crises Control provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover topic-based instruction, documentation offers written reference material, and videos provide self-paced learning resources. Answer based on 1 reviews Getting Started and Support ### What customer support options does Crises Control offer? Crises Control provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe the support team as quick, effective, and customer-service oriented, with strong help during onboarding, training, troubleshooting, and issue resolution when problems arise. Answer based on 3 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mass Notifications 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Send messages to multiple recipients at the same time Contact Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Geotargeting 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Geographic location of visitors determines behavior of the software Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Multi-Channel Communication 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Multi-Language Alerts 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provide notifications in multiple languages Crises Control 73 features Define levels of authorization for access to specific files or systems Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Set-up notifications and alerts for mobile apps. Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Create backups and provide methods to recover deleted/lost data Allows users to publish blogs on social site Campus Notifications Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Record and track all relevant internal and external communications Track and report regulatory data to either internal management or external stakeholders Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Investigate and take action at root cause or error in processes to prevent recurring issues Process of preparing for disruptive and unexpected events. Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Graphical representation of data Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Receive and/or send email notifications for urgent updates, requests, or other information Predefined actions automatically performed on the occurance of specific events Store, manage and track all forms in a centralized location Determines the location of a device using GPS or an IP address Geographic location of visitors determines behavior of the software Manage and track all disruptions and incidents Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Track interaction history by documenting conversations for contacts Manage incidents related to outages or breaches in functionality of IT systems Send messages to multiple recipients at the same time Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Provide notifications in multiple languages Track and organize on-call shifts Reporting on how each user, task or process has advanced since its initiation Trigger clickable pop-up messages Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Notifying as a warning or reminder of a potential or imminent hazard Track, report on and implement actions pertaining to physical safety at the workplace Develop potential scenarios to identify risks and opportunities Plan availability and assign specific time slots for tasks and resources Securely stores data to prevent data loss or breaches Allow users to access multiple services after entering their login credentials once Send messages via SMS Set-up SMS-based notifications and alerts for mobile devices. Track the status over time for a request, process, asset, or transaction Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Track employee/learner's progression through training programs Send, receive, and respond to messages Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track revisions and updates made to files and navigate between different versions Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.8 (23) 4.8 Based on 23 reviews ## Pricing Value for money 4.9 (22) Free Trial Basic £2.00 Per User,Per Year Value for money 4.9 (22) 4.9 Based on 22 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Rippling](https://www.capterra.com/p/172127/Rippling/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ SysAid](https://www.capterra.com/p/107225/SysAid/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ New Relic](https://www.capterra.com/p/118128/New-Relic/)[ Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (23) 5.0 Based on 23 reviews ## User reviews Overall rating 4.9 Based on 23 reviews Filter by rating 5(20) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SS Shukuru S. BCM Specialist Banking ### "Crises control" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 7, 2024 Pros The way it use different channel to communicate Cons The system does not show how to extract the contact in the csv format Reasons for choosing Crises Control For fulfilling the regulator on the BCM requirements Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 13, 2024 Thanks Shukuru. We'll be in contact to show you how to extract the contact in the csv format JB Julie B. Emergency Manager Government Administration ### "Workplace safety increased with Crises Control App." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2023 Our overall experience with Crises Control has been one of complete professionalism. The team assigned to the City of Sevierville has gone above and beyond in onboarding, training, and troubleshooting issues. I wish all the companies we deal with were as customer service oriented. Pros The primary goal for Crises Control at the City of Sevierville is to notify all employees in a specific geographical area of an active attack if one should occur. The SOS button sounds on all cell phones in a building. A noise that may have been gunfire but dismissed will now be confirmed as danger, if a staff member can activate their SOS panic button. Cons It would be helpful to be able to geofence the alert to the area of attack, but over alerting is preferable to no alert at all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Site Civil Engineer Construction ### "Emergency notification on construction sites" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2021 Pros It is easy to notify everyone working on-site in case of an emergency Cons I like the mobile app more than the web portal Reasons for choosing Crises Control Cost-efficient. User flexibility and we also get 24/7 from their customer managers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CJ Claire J. Co Founder Events Services ### "Quick effective crisis comms " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 27, 2020 Quick, efficient, Pros Pros: we use crises control to get messages out reliably. We have teams around the world who operate in different time zones and this tool make life easy! Cons The speed of the app was initially slow, but contacted their support team, who were quick and effective and moved our account over to a UK cloud which resolved the issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 20, 2021 Hi Claire! Thank you very much for your feedback and continued support as a part of the Crises Control community. We hope you continue to enjoy our services. KK Kulj K. Doctor Medical Practice ### "Innovation in medicine" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2020 Overall the team managing our organisation has been very helpful and worked with us effectively to implement the tool for our organisation. Pros We are a medication assisted treatment centre looking for something we could put in place to notify patients of procedures in an emergency situation. Crises Control was the selection we made for 2 main reasons: 1 it is intuitive to use 2 the inboard project lasted only 2 weeks Cons The software does not communicate through our Pagers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 12, 2020 Thank you Kulj! RB Richard B. Senior Consultant/Non-Executive Director Public Relations and Communications ### "Responsible Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 5, 2020 From initial demonstration to installation and launch the company has been most responsive and supportive Pros The Crises Control app is very easy to use, and helps fulfill the duty of care to the company/organisation and to colleagues and employees. Responsive and providing an audit trail of communication Crises Control provides an invaluable management tool not only in a crisis but as an ongoing aid Cons Crises Control are constantly examining the needs of customers and adapting the program accordingly meeting ever changing demands. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 11, 2020 Thank you Richard! SP Sonjoy P. Enterprise IT Architect Information Technology and Services ### "Crises control Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2020 Pros The Crises Control Solution provides an intuitive, effective, secure and robust messaging platform utilising multiple channels. It has been proven by customers to be a critical component of their business continuity plans. Cons Crises Control places great importance to customer feedback to continuously improve its products. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 11, 2020 Thanks Sonjoy! JP Joanne P. Managing director Information Services ### "Great software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2020 Pros Easy to use interface Mobile technology Cons There isn't really anything I woukd change Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 7, 2020 Thanks Joanne! AU Anonymous User IT Helpdesk Information Technology and Services ### "IT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2020 Pros What I loved most about the software was the response time as well as the ease of use. Cons I have no complaints while using the software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 7, 2020 Thank you! PS PAV S. Client manager Marketing and Advertising ### "Crises control helped support us during Covid" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2020 Pros Crises Control helps us survey out staff and get visibility of their health status during this COVID19 period. Cons Nothing at the moment, all is great and it can only get better as time goes on, but the Crises Control team have been on hand whenever I needed them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 7, 2020 Thank you Pav! [View all Reviews](https://www.capterra.com/p/186220/Crises-Control/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.