--- title: "Crises Control Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Crises Control the right Incident Management solution for you? Explore 23 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/186220/Crises-Control/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- Crises Control 4.9 (23) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Reviews of Crises Control Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-23 of 23 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chief Technology Officer Chief Technology Officer Used the software for: Less than 1 year ### "Crises Control goes above and beyond" June 11, 2019 5.0 Pros The ease of use has made it simple and effective to roll out our organisation. Cons The last release wasnt working as well as the new release. Most issues and bugs are solved Review Source Response from Crises Control June 11, 2019 Thank you for your review Shalin Sales associate Sales associate Used the software for: 1-3 years ### "The best incident management system on the market" June 10, 2019 5.0 Our organisation purchases premium support and this service and support has been available to me and my colleagues around the clock. The service is great! Thanks Crisis control team. Pros This software has ver simple pricing and has been really easy for all of our employees to get to grips with. The service we’ve experienced from from Crisis Control team has been faultless from day one. All of our issues have been resolved on the first phonecall that we made to them. Cons I’m struggling to think of negatives about the project. Highly recommended! Alternatives considered [Everbridge Mass Notification](https://www.capterra.com/p/175907/Mass-Notification/)[xMatters](https://www.capterra.com/p/116750/xMatters/)[RapidReach](https://www.capterra.com/p/176293/RapidReach-ENS-WEB/) Reasons for choosing Crises Control 1.Cheapest 2. Easiest and fastest to deploy across our organisation. 3. Intuitive app for employees Review Source Response from Crises Control June 10, 2019 Thank you for your review Amar Doctor Doctor Used the software for: Less than 1 year ### "Highly recommended " June 12, 2019 5.0 Pros So easy to use Able to adapt to my business needs Cons Nothing negative to say about this software Review Source Response from Crises Control June 12, 2019 Thank you for your review Chetan Emergency Manager Used the software for: 1-3 years ### "Workplace safety increased with Crises Control App." August 31, 2023 5.0 Our overall experience with Crises Control has been one of complete professionalism. The team assigned to the City of Sevierville has gone above and beyond in onboarding, training, and troubleshooting issues. I wish all the companies we deal with were as customer service oriented. Pros The primary goal for Crises Control at the City of Sevierville is to notify all employees in a specific geographical area of an active attack if one should occur. The SOS button sounds on all cell phones in a building. A noise that may have been gunfire but dismissed will now be confirmed as danger, if a staff member can activate their SOS panic button. Cons It would be helpful to be able to geofence the alert to the area of attack, but over alerting is preferable to no alert at all. Review Source Site Civil Engineer Used the software for: 3-5 years ### "Emergency notification on construction sites" November 29, 2021 4.0 Pros It is easy to notify everyone working on-site in case of an emergency Cons I like the mobile app more than the web portal Reasons for choosing Crises Control Cost-efficient. User flexibility and we also get 24/7 from their customer managers. Review Source Managing Director Used the software for: 1-3 years ### "Can rely on Crises Control to get messages through" June 13, 2019 5.0 Pros We use Crises Control on a daily basis to communicate to up to 1000 candidates about new immediate roles available in the market and also updates to existing roles. We can rely on Crises Control to get mass messages out with certainty. We do this from our mobile phones and it is so easy! Cons I'd like to post updates and messages to our recruitment sites but we can't do this at the moment. Alternatives considered [RapidReach](https://www.capterra.com/p/176293/RapidReach-ENS-WEB/) Review Source Response from Crises Control June 13, 2019 Thank you for your review Rishi Senior Product Manager Used the software for: 1-3 years ### "A product with many uses" June 13, 2019 5.0 Overall a positive experience. Pleasure working with the team at Crises Control as they are very helpful and responsive Pros Although this product is primarily designed for BC related comms, it actually has multiple uses. I have found that it is extremely useful for business communications in general and also distributing relevant information as mass communication and also team specific. The product is very personalizable. What stands out for me is that the product is always evolving based on feedback. Cons There isn't anything specific that has been experienced so far. The product updates and evolves so there have been new things to learn but that is generally a positive thing. I would recommend using the product itself to send out any information on new updates or features for team members to read and learn themselvesad and learn themselves. Reasons for choosing Crises Control The responsive team, the flexible options and the willingness to take onboard feedback. Review Source Response from Crises Control June 13, 2019 Thank you for your review Chandni Senior Consultant/Non-Executive Director Used the software for: 1-3 years ### "Responsible Management" May 11, 2020 5.0 From initial demonstration to installation and launch the company has been most responsive and supportive Pros The Crises Control app is very easy to use, and helps fulfill the duty of care to the company/organisation and to colleagues and employees. Responsive and providing an audit trail of communication Crises Control provides an invaluable management tool not only in a crisis but as an ongoing aid Cons Crises Control are constantly examining the needs of customers and adapting the program accordingly meeting ever changing demands. Review Source Response from Crises Control May 11, 2020 Thank you Richard! Medical Director Medical Director Used the software for: Less than 1 year ### "A safe and effective communication tool for any medical organisation " June 12, 2019 5.0 Crises Control has allowed us to put in place a very clean protocol of communications which applies to any possible problem that can be encountered in our organisation. Implementing the system has been seamless and the support team are always there to help. Pros Crises Control was incredibly easy to implement into our organisation. During on-boarding all members of staff said it was highly intuitive in their feedback. From an operations perspective, it is a fast and reliable communication tool during downtime, crucial in any medical environment. Cons So far we have had no complaints. Highly recommend Review Source Response from Crises Control June 12, 2019 Thank you for your review Dilan IT Helpdesk IT Helpdesk Used the software for: Less than 1 year ### "IT" May 7, 2020 5.0 Pros What I loved most about the software was the response time as well as the ease of use. Cons I have no complaints while using the software Review Source Response from Crises Control May 7, 2020 Thank you! Co Founder Co Founder Used the software for: Less than 1 year ### "Quick effective crisis comms " September 4, 2020 5.0 Quick, efficient, Pros Pros: we use crises control to get messages out reliably. We have teams around the world who operate in different time zones and this tool make life easy! Cons The speed of the app was initially slow, but contacted their support team, who were quick and effective and moved our account over to a UK cloud which resolved the issue. Switched from Cheaper pricing, good service Review Source Response from Crises Control October 20, 2021 Hi Claire! Thank you very much for your feedback and continued support as a part of the Crises Control community. We hope you continue to enjoy our services. Director Used the software for: 3-5 years ### "Great enterprise grade incident notification tool" June 19, 2019 4.0 The business problem we need a fix to was how to communicate without our employees and clients during a business disruption event that took out our email and website. Crises Control, with its cloud hosted email and push notification allows us to do this for free if our own systems are down. Pros It was very intuitive and easy to use and priced well for a small business like ourselves. Meets our needs without trying to additional features that we will never use. The online registration and sign-up was easy. Cons Nothing really, it did what it said on the tin. Review Source Response from Crises Control June 19, 2019 Thank you for your review Shailja BCM Specialist Used the software for: Less than 1 year ### "Crises control" February 9, 2024 5.0 Pros The way it use different channel to communicate Cons The system does not show how to extract the contact in the csv format Reasons for choosing Crises Control For fulfilling the regulator on the BCM requirements Review Source Response from Crises Control February 13, 2024 Thanks Shukuru. We'll be in contact to show you how to extract the contact in the csv format Senior Treasury Manager Used the software for: 1-3 years ### "Crises Control Review" June 7, 2019 5.0 Pros \- Easy to use - Intuitive - Reliable; I can always rely on Crises Control for any notification scenario - Very efficient tool Cons No real issues experienced since using it Review Source Response from Crises Control June 7, 2019 Thank you for your review Kanika Crises Control team Relationship Manager Used the software for: I used a free trial ### "A great incident management tool" June 20, 2019 5.0 Pros We use crisis control to track and account for all staff globally during an incident. We can communicate to everyone wherever they are around the world all from the app. Cons We experienced a few bugs with the app when we signed up. Crises control updates the software frequently so this was resolved. Review Source Response from Crises Control June 24, 2019 Thank you for your review Kunal Director Director Used the software for: Less than 1 year ### "Great for Healthcare Sector " June 11, 2019 5.0 Pros Ease of use and the application allows all in our organisation to use the products. Help and advice is always available. Cons Overall software has been great for our organisation and no negative comments Review Source Response from Crises Control June 11, 2019 Thank you for your review Ravi Managing Director Used the software for: Less than 1 year ### "Great product for implementing our business continuity plan " August 27, 2019 5.0 Pros Ease of use for teams Flexibility Responsiveness Cons Nothing so far, our team have been extremely impressed with the product. Review Source Response from Crises Control August 27, 2019 Thank you for your review Nizam Managing director Managing director Used the software for: Less than 1 year ### "Great software " May 7, 2020 5.0 Pros Easy to use interface Mobile technology Cons There isn't really anything I woukd change Review Source Response from Crises Control May 7, 2020 Thanks Joanne! Doctor Doctor Used the software for: I used a free trial ### "Innovation in medicine" May 12, 2020 4.0 Overall the team managing our organisation has been very helpful and worked with us effectively to implement the tool for our organisation. Pros We are a medication assisted treatment centre looking for something we could put in place to notify patients of procedures in an emergency situation. Crises Control was the selection we made for 2 main reasons: 1 it is intuitive to use 2 the inboard project lasted only 2 weeks Cons The software does not communicate through our Pagers. Review Source Response from Crises Control May 12, 2020 Thank you Kulj! Dentist Used the software for: Less than 1 year ### "Crisis control review " June 13, 2019 5.0 The tool has really helped us when dealing with incidences of all natures such as notifying people about IT service failures. Pros Crises control is great because we use the tool to send out messages when we need to ensure the teams get the message. We send out the message in multiple multimedia formats and it is very easy to track acknowledgements and responses Cons It is easy for any user to send out messages by accident Review Source Response from Crises Control June 13, 2019 Thank you for your review Ravi Enterprise IT Architect Used the software for: I used a free trial ### "Crises control Solution" May 11, 2020 5.0 Pros The Crises Control Solution provides an intuitive, effective, secure and robust messaging platform utilising multiple channels. It has been proven by customers to be a critical component of their business continuity plans. Cons Crises Control places great importance to customer feedback to continuously improve its products. Review Source Response from Crises Control May 11, 2020 Thanks Sonjoy! Client manager Used the software for: Less than 1 year ### "Crises control helped support us during Covid" May 7, 2020 5.0 Pros Crises Control helps us survey out staff and get visibility of their health status during this COVID19 period. Cons Nothing at the moment, all is great and it can only get better as time goes on, but the Crises Control team have been on hand whenever I needed them. Review Source Response from Crises Control May 7, 2020 Thank you Pav! Director Used the software for: I used a free trial ### "Highly recommend Crisis Control" June 12, 2019 5.0 Great product with fantastic support team behind it Pros Crisis Control is easy to use and highly effective Cons Nothing at all, our experience has been very good so far Review Source Response from Crises Control June 12, 2019 Thank you for your review Naman ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.