--- title: "Innform Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Innform Software - reviews, pricing plans, popular comparisons to other Learning Management System products and more." source_url: "https://www.capterra.com/p/186230/Innform/" page_type: "product" language: "en" --- # Innform Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Innform ## What is Innform? With Innform's award winning design, companies can create, assign and track their employee training from one place, and go live quickly thanks to Innform's powerful tools and rapid support. With Innform, admins can create engaging training courses using Video, SCORM, PDF, Powerpoint presentations and Quizzes. And thanks to its learner-first features like gamification, Innform engages learners with their ongoing training material and connects them with their trainers for a hands-on experience. ## What is Innform used for? [Learning Management System](https://www.capterra.com/learning-management-system-software/)[Training](https://www.capterra.com/training-software/)[Certification Tracking](https://www.capterra.com/certification-tracking-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £1 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Innform?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://innform.io&name=Innform) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Innform 4.8 (12) VS. [4.7 (195)](https://www.capterra.com/p/143513/LearnWorlds/reviews/) Starting Price £1 Per User, Per Month Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (12) Ease Of Use 4.5 (195) Value For Money 4.9 (11) Value For Money 4.5 (186) Customer Service 4.9 (12) Customer Service 4.7 (188) ## Innform alternatives [4.6 (360)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (68)](https://www.capterra.com/p/155254/GoSkills/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (140)](https://www.capterra.com/p/130044/LearnUpon/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (600)](https://www.capterra.com/p/132935/TalentLMS/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about Innform Overview ### Which roles and teams benefit most from Innform? Innform benefits leadership teams, operations managers, HR leaders, and client-facing teams that need structured training delivery and progress tracking. Directors, CEOs, and COOs use it to standardize onboarding and monitor learning outcomes, while project managers, researchers, engineers, and healthcare professionals rely on it to maintain compliance and role-specific knowledge. Answer based on 12 reviews Overview ### What company size and specific industries is Innform built for? Innform is designed for businesses of all sizes in the global hospitality, catering, travel, and food and beverage industries. It suits organizations that operate in service-driven environments and need training or operational support tailored to these sectors. Features and Usability ### What are the key features of Innform? Innform offers a built-in LMS, course authoring, course publishing, and learning paths for training management. It also includes assessments, quizzes, certificates, compliance tracking, and progress reports, plus learner portal access, mobile learning, video conferencing, SCORM compliance, role-based permissions, and third-party integrations. Integrations ### Which third-party tools and platforms does Innform integrate with? Innform integrates with 10 third-party tools, including communication and collaboration platforms like Slack, Microsoft Teams, ZoomScheduler, and Microsoft Viva Engage, plus Google Workspace apps such as Gmail, Google Calendar, Google Drive, Google Sheets, and Google Slides. It also connects with Salesforce Platform, BambooHR, Dropbox, Trello, Typeform, Beekeeper, and LinkedIn for Business. Getting Started and Support ### What training and onboarding options does Innform offer? Innform provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided setup, webinars cover scheduled learning sessions, documentation offers written reference material, and videos provide visual guidance for reviewing features and steps. Getting Started and Support ### What customer support options does Innform offer? Innform provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support resources are organized across self-service and direct contact options, giving users multiple ways to look for answers or reach support staff when needed. ## Features AI summary Based on 6,991 Learning Management System reviews Capterra data shows that buyers of learning management system software rank the following features as their top priorities: - **Course Management** (**48%** of reviewers rated this feature as critical) - **Learner Portal** (**47%**) - **Training Management** (**43%**) Innform supports all three features reviewers value most: **Course Management**, **Learner Portal**, and **Training Management**. Together, these capabilities help businesses organize learning content, give learners easy access to training materials, and manage training delivery more efficiently, allowing teams to maintain consistent learning programs and track development across the organization. Course Management 5.0 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Create, organize, and assign courses to users Learner Portal 4.9 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Students can access materials and communicate with instructors via their online student profile Course Tracking 4.7 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Track which progress and course materials have been completed by each user Tests/Assessments 4.5 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Create tools to measure student retention of learning material and lessons Progress Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Reporting on how each user, task or process has advanced since its initiation Learning Paths/Tracks 5.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Designing course materials to be completed in a sequential order for personalized learning purposes Innform 81 features ### All Features - Academic/Education: Software specialized for schools (K-12 & Post-Secondary) - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Assignment Management: Assign issues and tasks based on availability or required skills - Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace) - Audio/Video Recording: Record audio and/or video - Bite-Sized Learning: Learning content offered in small, focused chunks covering a single skill or topic. - Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses - Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content - Built-in LMS: LMS functionality built-in for content delivery - Certificates: Create and distribute custom certificates for achievements or assessments. - Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders - Certification Expiry Tracking: Track upcoming or expired certifications - Certification Management: Track and ensure employees obtain necessary skill sets/certifications - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Corporate/Business: Software specialized for corporate use - Course Authoring: Developing custom training courses for educating employees or for teachers to create courses for their students - Course Management: Create, organize, and assign courses to users - Course Publishing: Publish finished eLearning course in a compatible eLearning format (e.g., SCORM, xAPI). - Course Tracking: Track which progress and course materials have been completed by each user - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - eLearning Companies: Software specialized for companies that sell courses/content - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Extended Enterprise Learning: Training that is provided to learners outside of a company - For Hospitality Industry: To be used by the hospitality industry - Gamification: Games or game-like elements to track progress and reward accomplishments - Gradebook: Track student's scores and grades on course materials - Interactive Content: Allow the audience to interact or engage with the content - Interactive Learning: Students are encouraged to interact with technology-enabled study materials during the course of learning - Leaderboards: Boards that use custom metrics to show how leading performers compare to other individuals/teams - Learner Portal: Students can access materials and communicate with instructors via their online student profile - Learning Management: Organize and track educational activities - Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes - Media Import: Import various types of media (e.g., images, presentations, videos, music, etc.) to be used in eLearning courses - Mobile Access: Access software remotely via mobile devices - Mobile Learning: Access for students to complete learning materials on mobile platforms - Multi-Language: Manage and support multiple languages - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Quizzes: Brief assessments used to measure knowledge and skills - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - SCORM Compliance: Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework - Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Social Learning: Create tools to promote social interaction and learning between students/trainees and instructors/trainers - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Synchronous Learning: Real-time, interactive learning experiences where participants engage in learning activities simultaneously - Tests/Assessments: Create tools to measure student retention of learning material and lessons - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Administration: Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) - Training Management: Track employee/learner's progression through training programs - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Video Conferencing: Connect with meeting participants remotely over video - Video Management: Store and manage online video content - Video Streaming: Allows users to view videos without downloading media files - Video Support: Supports various video file formats - Virtual Classroom: Classes/sessions accessible via web browser of built-in video conferencing --- Get Advice We can help you find the software with the features you need. Features 4.4 (12) 4.4 Based on 12 reviews ## Pricing Value for money 4.9 (11) Free Trial Free Version Basic £1.00 Per User,Per Month Value for money 4.9 (11) 4.9 Based on 11 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Google Slides](https://www.capterra.com/p/178686/Google-Slides/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (12) 4.9 Based on 12 reviews ## User reviews Overall rating 4.8 Based on 12 reviews Filter by rating 5(9) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MG Michael G. CEO Marketing and Advertising ### "User friendly LMS with easy Content creation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2023 Pros Innfrom has great user experience, including an intuitive interface and seamless navigation. The authoring tool is very easy to use, and the platform's onboarding process, accompanied by clear instructions, allows users to get up and running quickly, maximising productivity from the start. Also Innfrom's AI-powered content creation is amazing. This helps us to swiftly produce high-quality course material while allocating more time to other crucial tasks. Cons Haven't found any yet. When we have questions, the support team has always been very helpful in resolving them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Stephanie H. Doctor Health, Wellness and Fitness ### "Great training experience - quick and easy to setup" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 29, 2023 Easy to use, helpful support team! Pros The tool is very easy to use and was setup super fast. Any questions I had during the setup process were answered by the support team. Cons So far we haven't found any negative points yet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Danilo M. Customer Success Manager Computer Software ### "User friendly tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 30, 2021 Pros We use Innform to create learning paths and train or partners as well as internally to simplify our new employees' onboarding phase, encouraging them to learn. The platform is very user-friendly and the team is always available to assist us and was able to listen to our needs, making sure we can take the best out of their tool. Cons We felt there were some missing features to run some of our projects initially but the team was of great help and is capable of constantly updating. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IT Irini T. Project Manager Leisure, Travel & Tourism ### "Great platform for staff training" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 30, 2021 We are in the hospitality industry. Many different areas of expertise needed to be covered, different languages and educational backgrounds in our employees, different geolocations. The platform helped us in solving these problems and offer our employees educational material in a fun and easy way. What impressed us is that employees willingness to cross train in different department was increased when they started using the Pros Easy to set up, user friendly, value for money, excellent for multi properties in different geolocations Cons Reporting needs developing but the team is working on that and pretty soon I am certain they will have developed a pretty good set Reasons for choosing Innform As with all the products that we are considering to buy we are using the free trial period. The ease of setting up as well as the excellent support we received were key factors in choosing the platform. Of course the value for money was the deciding one Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WS Wendy S. Client Manager Computer Software ### "Great Basic Product for Low Price" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 6, 2021 They were simple effective and priced well for large organizations , if you are good with simple training and quizzes then I would definitely recommend them. Pros Its price and simple easy to use features and set up. Cons The tests could be more complicated for doing different types of quizzes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 10, 2021 Hi Wendy! Many thanks for sharing this review with us :) I'm glad you are finding Innform simple and easy to use. This is our number one objective. One thing to point out, is that we've recently added many more question types within the Innform quiz feature, along with numerous new additional functionality in the course builder. Thanks again for using Innform! SH Stephanie H. Clinical Research Associate Higher Education ### "User friendly learning tool that helps with certification" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2021 We are using Innform to do compliance training within our research project. It helps us to save time & administrative work within our team. Pros We are using Innform to do compliance training within our research project. The software is very straight forward to use. We really enjoy the automation & certification features - they help us to stay on track with the project! Cons For our use case we haven't found any negative aspects. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SZ Sebastian Z. Director Design ### "Very helpful tool to train a young team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2021 We are using Innform to take care of our internal certification process which is required by some of our clients. Innform saves us time automating that process. Pros Innform offers great usability and user experience which is important for us seeing that most of our team members are between 25 - 35 years old. The tool helps us to fully automate our internal certification processes which is a big time saver! The initial setup of the tool was very quick and the Innform support team helped us with the onboarding process. Cons It would be helpful if the iOS/Android app would support an offline mode - otherwise I don't have any complaints. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Marina S. HR Director Leisure, Travel & Tourism ### "User friendly tool, really helpful for L&D areas!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2021 Innform does not only meet our expetations but exceeds them. It's a really good tool for L&D areas that are looking for an easy to use LMS. Pros Innform is really easy to use and it has a nice design so learners can enjoy a great learning experience. Innform team is always developing new features that are on the cutting edge of learning platforms, such as gamification. Also, the support team is great and we always find the help we need. Cons We may lack some reports, like user learning history report. There are also some translation issues, but this is being constantly fixed :-). Alternatives considered [eloomi](https://www.capterra.com/p/150609/eloomi/) [Litmos](https://www.capterra.com/p/133660/Litmos-LMS/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CP Charlotte P. Area Manager Hospitality ### "Innform LMS" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 1, 2021 Overall, really impressed with the software and the customer service team, who have always been really helpful and patient when I am having technical issues (I am not a technical person so this is much appreciated). The price is good and I can see this software being so helpful for training new staff as the business expands and opens new cafes. Pros The software is really simple and easy to use from both an admin and staff POV. It is really easy to create content, embed pictures/documents/videos, and track user completion. Staff are able to easily complete courses and they enjoy the quizzes. It makes staff training much simpler and easier, and reduces the need for lots of texts to group chats, buts of paper floating about in folders, and reduces mixed messaging to staff. Cons The only con is that it tends to glitch quite a lot. There are often glitches when I am creating content- just little things like a photo disappears when I try to move it, or occasionally content I have made will just delete itself. This doesn't happen often enough to stop me thinking the software is great, but it is a little annoying every now and then. Staff also experience glitches occasionally, the most common complaint being that they have completed a training but the course hasn't switched from 'assigned' to 'completed', even when they have been through it a few times. Reasons for choosing Innform Seemed simple, streamlined, and not overly complex- I don't need stacks of complex features, just a few that work well and are easy to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 5, 2021 Thank you very much for this review, Charlotte! We are very pleased to hear that you and your learners find Innform simple to use this is one of our key objectives! I am sorry to hear that you've experienced some glitches. Innform is an evolving product therefore improvements are being implemented on a weekly basis. Your feedback is of great help for us, so we will take extra care on this point. The Innform support team will be in touch to look into these issues for you. AN Anonymous User Engineer Information Technology and Services ### "Modern LMS, very user friendly, great support team and cost effective." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 19, 2020 Pros The software is very user friendly and very cost effective. Very easy to make your courses look engaging and easy to integrate videos, pictures and quizzes within courses. Cons Lacks basic functionalities such as GIF integration within the module creations. Additionally, the receptiveness of the website is sometimes lagging or non responsive. Alternatives considered [Canvas](https://www.capterra.com/p/127214/CANVAS/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 5, 2021 Thank you very much for this review! :) We're delighted to hear that you find Innform easy to use. We take special care in refining the tool week on week with new feature updates and improvements to the user experience. Our team has taken note of the functionalities that you feel are lacking in the product and these are now added to our list of considerations! Thanks again and I hope that you keep enjoying Innform :) [View all Reviews](https://www.capterra.com/p/186230/Innform/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.