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One Click Contractor

Reviews of One Click Contractor

4.5 (28)
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Pros

  • I love the pricing list and how it works. It lets you customize a lot of ways to build your own lines of pricing.

  • The presentation to the customer and the ease of use are great.

  • My favorite part is that I can build a contract that prices everything out for a client and also send it out.

  • I've worked closely with [SENSITIVE CONTENT] and the experience has been great.

Cons

  • Probably do not understand why, but it is just a little confusing to train on sometimes.

  • At first, their were some connectivity issues which caused extended periods of lag time until the software would actually launch.

  • Continue to get fatal errors when customers or estimators try to sign contracts.

  • Unstable at times, updates disappear, glitchy while using.

Showing Most Helpful

Showing 25 of 28 reviews

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Jobe J.
Operations Manager
Construction, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 25, 2024

"Great Option"

Pros: I love the pricing list and how it works. It lets you customize a lot of ways to build your own lines of pricing.

Cons: How estimate vs. proposal vs. agreement works and which one is sent, viewed or signed is a little confusing. Probably do not understand why, but it is just a little confusing to train on sometimes.

Alternatives Considered: Vendo
Reasons for Choosing One Click Contractor: They meet most of our important needs for quoting and building pricing. Their integration with one of our manufacturers is super helpful too.

Vendor Response

By One Click Contractor on March 28, 2024
Thank you very much for leaving this review Jobe; we really appreciate you taking the time. Our support team would love to help you address the question about estimate, proposal, and agreement. We'd love to help you with how to train on those as well. Would you please reach out to your support specialist for that? Thanks again, and thank you for being a loyal customer.
Joshua T.
COO
Construction, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 13, 2021

"Growth Potential"

Pros: I like the scalability of the software and the fact that we can add many different products to it and that we can easily and quickly build complex quotes for customers that look professional and are more detailed than our competitors. We have been able to grow our business considerably with this product and we intend on using it for a long time.

Cons: There are a few things that I wish I had control to edit but are limited to the support team to edit. There are also a few things that I wish they would update sooner rather than putting them on a list that could take a couple years to get to.

Reasons for Choosing One Click Contractor: The amount of Coding that was required on our part by LEAP was way too much for us to handle due to the fact that we do not have an in-house IT department.
Switched From: mHelpDesk
Reasons for Switching to One Click Contractor: It was limited in it's functionality and integration into our new CRM. It also was not going to be scalable for the long term.
Kim G.
Director of First Impressions
Consumer Goods, 1-10 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
5.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
December 16, 2021

"Updating Customers"

Pros: We can add, subtract and also compare proposal for customers to see. They see what each item is and the charge for it. It help to explain to them exactly what they are paying for.

Cons: Sometimes duplicates customers with weird dates.

Sherri S.
Office Manager/Finance director
Construction, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 7, 2021

"Great product for our sales team!"

Overall: I've worked closely with [SENSITIVE CONTENT] and the experience has been great!

Pros: This product takes all the guesswork out of pricing in the field for our Sales Team, and allows me to change pricing without having to notify everyone. It's already at their fingertips.

Cons: I haven't found anything about it I don't like yet!

Switched From: LEAP
Reasons for Switching to One Click Contractor: We like the design and the look of the software plus all the built-in functions One Click offered.
Michelle H.
Human Resource Manager
Construction, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 25, 2024

"best customer service"

Overall: This is my favorite vendor !! I delete employees all the time and this is the easiest step out of the 50 steps i have to do.

Pros: I simply email them with add ons, deletions, and questions. They are super quick to do anything i ask and they are fun and courteous

Cons: there are no cons at this time. I like everything about them.

Vendor Response

By One Click Contractor on April 1, 2024
Thank you for leaving this glowing review, Michelle; we appreciate you taking the time. Thanks again, and thank you for being a loyal customer.
Jeff M.
Project Consultant
Construction, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 7, 2021

"Home improvement sales of windows and doors "

Overall: One-click has become a valuable tool in our sales process. It enables our users to conduct business in people’s homes from start to finish. It also enables us to do many of these tasks remotely. This ultimately eliminates some unnecessary visits to homeowners cutting down on wasted time and driving.

Pros: It enables our staff to build windows and doors for homeowners at the kitchen table and provide them with an accurate estimate within a short period of time.

Cons: At first, their were some connectivity issues which caused extended periods of lag time until the software would actually launch. This created hesitancy for our users to want to use it when in real time sales situations. Since then, those issues have been resolved and it works with the consistency of all of our other software systems.

Reasons for Choosing One Click Contractor: The overall integration of our interface into One-Click was seemingly much less complicated. Mainly, because their staff handled most of the behind the scenes work.
Reasons for Switching to One Click Contractor: We are no longer an affiliate of Renewal by Andersen.
John P.
General Manager
Construction, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 13, 2021

"Great Tool!"

Overall: We have been using One Click at our company for more than two years. It completely changed how we sign contracts with our customers. It has made it a much better, more accurate and easier process.

Pros: The presentation to the customer and the ease of use are great.

Cons: The way the historical date is organized is not very efficient. You also cannot see a list of all the contracts you have in the system.

Josue H.
Private Investigator
Legal Services, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 7, 2021

"It pretty much does it all"

Overall: One Click is easy to use and it helps me get a lot done in just one place rather than using multiple programs.

Pros: My favorite part is that I can build a contract that prices everything out for a client and also send it out. then the client is able to electronically sign it and then my work can begin without having to use another program to send the contract and also send out the detailed pricing and all the legal documentation.

Cons: The color sorting could be better but its not a huge deterrent.

Patrick R.
President
Construction, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 16, 2021

"Saved us!"

Overall: They got us up and running in no time. They made it simple and handled everything for us. I just hand to hand over a price list and our terms and conditions document. They took care of the rest.

Pros: The navigation is very instinctive. This product saved us as we implemented right when the pandemic hit. We were immediately able to deliver electronic presentations and proposals without having to be in the same room as our customers.

Cons: I wish we had done it sooner so we could have benefited from the efficiency

Reasons for Choosing One Click Contractor: Better onboarding
Reasons for Switching to One Click Contractor: Better onboarding
Jesse J.
Sales Professional
Construction, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 21, 2021

"Pretty easy to use with some great features "

Pros: I like how there is a lot we can do through the software. Great for in field sales.

Cons: Could use a little integration with some of the features.

Trevor T.
Accountant
Construction, 1-10 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 7, 2021

"Good product"

Overall: Creating estimates faster

Pros: Easy to create estimates on the go in the field

Cons: Continue to get fatal errors when customers or estimators try to sign contracts

Michael M.
VP Sales & Marketing
Construction, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 7, 2021

"The Future of Remodeling"

Overall: It changed the way we interact with outer customers, doubled our business, lowered our overhead and tripled our average deal. What’s not to love!!

Pros: Estimation on complex and even simple jobs used to take hours, now it’s literally done in a few minutes.

Cons: What it accomplishes in estimating and time saving it lacks in appearance. A sleeker, better functioning user interface would be the cherry on top!

Shanti S.
Estimator
Construction, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Features
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
December 13, 2021

"Good software"

Overall: Pretty good software

Pros: Easy to produce proposals. Easy to pull up old proposals

Cons: Difficult to change templates. Difficult to change terms.

Reasons for Switching to One Click Contractor: Always trying to stay on top of the industry
Scott Z.
Owner
Construction, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 7, 2021

"Review"

Overall: Excellent

Pros: Quickness and accuracy of pricing presentation.

Cons: No spell check. No ability to add financing options .

Calvin C.
Partner
Construction, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 7, 2021

"One Click is a game changer "

Overall: They have been great to work with.

Pros: We don't waste a lot of time in proposal development.

Cons: I can't think of any.

Reasons for Choosing One Click Contractor: I met them at a contractor event and it was exactly what I was looking for.
Artur A.
Owner
Consumer Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 7, 2021

"Bak Brothers"

Overall: Overall very nice.

Pros: Easy to implement with the team. New sales people onboarded quickly.

Cons: Some technological limitations. No contract addendum capability.

Christian C.
IT Support Specialist
Construction, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 21, 2021

"Dreamstyle One Click Review"

Overall: Great

Pros: The implementation process has been super easy. Working with both [SENSITIVE CONTENT] has been awesome. They have been able to take the process each of our office locations uses and build them in One Click.

Cons: We are currently still implementing One Click Contractor at each of our offices, but in the two locations we have One Click up and running there have been no bad comments.

Reasons for Switching to One Click Contractor: Cost and One Click offered more customization.
George J.
Controller
Construction, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 7, 2021

"Review"

Pros: Easy to use.. System generates agreements and lets us know when a contract has been signed.

Cons: Photos doesn't talk well with CRM. When a rep adds a photo it doesn't import into our CRM systems yet. This would be a great feature as now we have to manually do this process.

Cash C.
Owner/oleratir
Construction, 1-10 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 20, 2021

"My review "

Overall: Using it pretty basic right now , but it is the tool I use and it helps me with my business at this point

Pros: Front end of estimates, I can put together an estimate and send it out quickly

Cons: Backend of tracking and follow up , not set up to maintain customer follow up for long periods of time, it’s follow up, lost or sold , need tickler file to separate short term follow up and long so as not to have to dig thru untimely follow ups

Cody G.
Sale Person
Building Materials, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 22, 2021

"Wonderful Program"

Pros: I really like that it gives me the opportunity to do quotes much faster than the old fashioned way. Its very easy to set up many options listed clearly for our clients.

Cons: What I like least about the software is that it is data connection required. Some areas don't have good service which makes it a bit frustrating at times, however, this is not very common.

Lori W.
Office Manager
Construction, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
December 7, 2021

"Good CRM"

Pros: The software helps my sales staff optimize their time and effort to get the consumer the information quickly (and remotely, if necessary).

Cons: Sometimes the conversion to our other software can be clunky.

Grace G.
CEO
Construction, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
3.0
Customer Service
3.0
Features
3.0
Value for Money
5.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
December 7, 2021

"Great concept, Unstable execution"

Pros: Our company uses One Click and I appreciate the overall functionality. It is a glitchy system and variable when in use at a customer's home. This is my largest concern.

Cons: Unstable at times, updates disappear, glitchy while using

Jim K.
Marketing Director
Construction, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 13, 2021

"Efficient and easy to use"

Overall: Support has been great

Pros: Saves time, looks professional, nice storage of literature library

Cons: Really not much to complain about here.

Alternatives Considered: LEAP
Reasons for Choosing One Click Contractor: Ease of use and cost
chris H.
Owner
Construction, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
3.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 7, 2021

"Implementation into our system"

Overall: We need to use the system more effectively in our everyday sales with clients

Pros: Ease of producing estimate in home for sale on spot

Cons: trying to set up the initial structure. seemed to be very time consuming

Reasons for Choosing One Click Contractor: Heard about it through one of our national sales meetings in its infancy
Seth B.
Officer
Construction, 1-10 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
1.0
Customer Service
2.0
Features
2.0
Value for Money
1.0
Reviewer Source
Source: Capterra
December 13, 2021

"One Click Contractor Review"

Overall: Disappointing. We had a vision of our sales reps being able to give in home sales presentations on an iPad, which would look more professional and clean up paper contracts. Unfortunately, we paid thousands of dollars for electronics and having a professional digital presentation created to never be used by our reps in home because all seven of our reps have zero confidence in One Click Contractor.

Pros: The idea that we could efficiently and accurately estimate projects in the home and secure all necessary sales documents electronically.

Cons: Developers never got it to easily and efficiently calculate accurate estimates.