--- title: "SurveyStance Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SurveyStance Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/186243/SurveyStance/" page_type: "product" language: "en" --- # SurveyStance Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) SurveyStance ## What is SurveyStance? SurveyStance is a feedback kiosk and one-tap survey platform for capturing customer and employee feedback in the moment, while the experience is still fresh. Traditional email and SMS surveys arrive hours or days after a visit, when the details have faded and most people never open them. SurveyStance takes the opposite approach: it puts the survey where the experience actually happens, and makes responding take a single tap. How People Respond: Every survey starts with one tap on an emoji or rating. That single interaction removes the friction that kills completion rates on traditional surveys. From there, conditional logic branches to a short follow-up, so when someone taps an unhappy face, you find out why, and when someone taps a happy face, you don't waste their time. Question types include emoji scales, numeric and NPS (0–10) scales, multiple choice, and open text. Where You Collect Feedback: Feedback Kiosk: An iPad based feedback kiosk mounted on a counter or floor stand at ## What is SurveyStance used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[iPad Kiosk](https://www.capterra.com/ipad-kiosk-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $69 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## SurveyStance Overview Updated August 2026 AI summary Feedback Survey Kiosk enables organizations of any size to collect customer or employee feedback through iPad-based kiosks, accessible via QR codes and supporting offline operation. It offers survey creation, automatic session reset, and mobile device management for centralized control. Delivered as a cloud, web-based, or iPad solution, it serves businesses seeking to manage on-site feedback and monitor kiosk devices. ## SurveyStance alternatives Highest Rated [SimpleSurvey](https://www.capterra.com/p/127991/SimpleSurvey/) [5.0 (1)](https://www.capterra.com/p/127991/SimpleSurvey/#reviews) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/127991/SimpleSurvey/) [RandomCoffee](https://www.capterra.com/p/10007860/RandomCoffee/) [5.0 (1)](https://www.capterra.com/p/10007860/RandomCoffee/#reviews) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10007860/RandomCoffee/) [SMS Reviews](https://www.capterra.com/p/184068/Outreach/) [4.7 (15)](https://www.capterra.com/p/184068/Outreach/#reviews) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184068/Outreach/) [Benifex](https://www.capterra.com/p/149143/Benify/) [4.3 (3)](https://www.capterra.com/p/149143/Benify/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149143/Benify/) ## FAQs about SurveyStance Overview ### What company size and specific industries is Feedback Survey Kiosk built for? Feedback Survey Kiosk is designed for companies of any size worldwide that need to collect customer feedback or employee feedback. The vendor description does not identify specific industries, so the product appears suitable across sectors where organizations want to gather feedback from customers or staff. Features and Usability ### What are the key features of Feedback Survey Kiosk? Feedback Survey Kiosk offers QR codes for quick survey access, surveys and feedback collection for capturing responses, automatic reset for repeated sessions, mobile device management for kiosk control, and offline access for collecting feedback without a live connection. Getting Started and Support ### What training and onboarding options does Feedback Survey Kiosk offer? Feedback Survey Kiosk provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for setup and product learning. Getting Started and Support ### What customer support options does Feedback Survey Kiosk offer? Feedback Survey Kiosk provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support quality is available, so support responsiveness, helpfulness, and common frustrations cannot be assessed from user comments. ## Features AI summary Based on 70 Survey reviews Not all iPad Kiosk products cover every feature buyers care about most. Here is what Capterra reviewers flag as essential when choosing a solution: - **Mobile Device Management** (**73%** of reviewers rated this feature as critical) - **Content Management** (**50%**) - **Endpoint Management** (**43%**) Feedback Survey Kiosk includes **Mobile Device Management**. However, it does not include **Content Management** or **Endpoint Management**. Its **Mobile Device Management** support gives teams centralized control over deployed iPads, helping businesses manage device settings, maintain consistency across kiosks, and keep day-to-day operations running efficiently. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Anonymous Feedback Allow reviewers to provide anonymous feedback to encourage honest conversations SurveyStance 63 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Allows users to generate text based on a text prompt. Condenses long documents or text into a brief summary. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Allow reviewers to provide anonymous feedback to encourage honest conversations Application programming interface that allows for integration with other systems/databases Survey designed to measure the Customer Effort Score & evaluate their satisfaction of using product or service Capability of a software or system to make decisions and perform actions based on specified conditions Survey designed the measure customer satisfaction with a product, service, and more Calculates customer effort score (CES) using customer feedback data. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Calculates customer satisfaction (CSAT) score using customer feedback data. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Analyze survey results via statistical testing or crosstabs directly within the software Allows users to export reports from the product into an .xsl, .csv, or .pdf file. Import and export data to and from software applications Protect sensitive data for digital privacy Graphical representation of data Assemble applications and processes by dragging over and arranging pre-built components Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Distribute a survey via mobile devices Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Allow users to create surveys and repond to customer feedback in a variety of languages. Allows for creation of surveys in different languages and advanced survey translation. Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay Identify, track, and respond to negative feedback Calculates net promoter score (NPS) using customer feedback data. Calculate NPS of customers Measure employee engagement and loyalty towards a business using the Net Promoter Score Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels Ability of websites, web applications, or mobile applications to function without an active internet connection Practice of collecting data and responses for market research/surveys without an internet connection A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Matrix barcode that stores information Survey design technique that directs respondents to different questions based on their previous answers Ratings/Reviews Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed and identify if they are positive, negative or neutral Skip over or route respondents to different questions based on their previous answers Send messages via SMS Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Open text box field Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Interact with data visualization elements, such as charts and graphs, to drill down into data Seamlessly integrates with 3rd party websites Streamlining repetitive tasks and activities through automated and predefined workflows Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/186243/SurveyStance/pricing/) Feedback Kiosk - Full Package $69.00 Flat Rate,Per Month It includes: - iPad included - Kiosk stand included - Unlimited surveys - Unlimited responses - Unlimited users - One-tap emoji surveys - Conditional follow-up logic - Real-time dashboards - Multi-location management - Negative feedback alerts - AI comment summaries - Excel export - API - Webhooks - Integrations - Task Management Workflos Feedback Kiosk — Software Only $39.00 Flat Rate,Per Month It includes: - Unlimited surveys - Unlimited responses - Unlimited users - One-tap emoji surveys - Conditional follow-up logic - Real-time dashboards - Multi-location management - AI comment summaries - Negative feedback alerts - Excel export - Task Management Workflos OneClick Survey — Solo $39.00 Per User,Per Month It includes: - 1 user included - Email signature surveys - QR code surveys - Shared survey links - Help desk ticket feedback - Website embed - One-tap emoji response - Conditional follow-up logic - Unlimited one-click surveys - Unlimited responses - Real-time dashboards - Negative feedback alerts - AI comment summaries - Multi-location management OneClick Survey — Team $79.00 Flat Rate,Per Month It includes: - Up to 5 users - Unlimited surveys - Unlimited responses - Conditional follow-up logic - Real-time dashboards - Multi-location management - Negative feedback alerts - AI comment summaries - Excel export - API - One-tap emoji surveys - Integrations - Email signature surveys - QR code surveys - Website embed - One-tap emoji response - Help desk ticket feedback - Shared survey links ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.