--- title: "SurveyStance Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SurveyStance Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/186243/SurveyStance/" page_type: "product" language: "en" --- # SurveyStance Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) SurveyStance ## What is SurveyStance? SurveyStance is a feedback kiosk and one-tap survey platform for capturing customer and employee feedback in the moment, while the experience is still fresh. Traditional email and SMS surveys arrive hours or days after a visit, when the details have faded and most people never open them. SurveyStance takes the opposite approach: it puts the survey where the experience actually happens, and makes responding take a single tap. How People Respond: Every survey starts with one tap on an emoji or rating. That single interaction removes the friction that kills completion rates on traditional surveys. From there, conditional logic branches to a short follow-up, so when someone taps an unhappy face, you find out why, and when someone taps a happy face, you don't waste their time. Question types include emoji scales, numeric and NPS (0–10) scales, multiple choice, and open text. Where You Collect Feedback: Feedback Kiosk: An iPad based feedback kiosk mounted on a counter or floor stand at ## What is SurveyStance used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[iPad Kiosk](https://www.capterra.com/ipad-kiosk-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $69 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## SurveyStance Overview Updated August 2026 AI summary Feedback Survey Kiosk enables organizations of any size to collect customer or employee feedback through iPad-based kiosks, accessible via QR codes and supporting offline operation. It offers survey creation, automatic session reset, and mobile device management for centralized control. Delivered as a cloud, web-based, or iPad solution, it serves businesses seeking to manage on-site feedback and monitor kiosk devices. ## SurveyStance alternatives Highest Rated [4.7 (2,919)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (453)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Typeform](https://www.capterra.com/p/137289/Typeform/) [4.7 (974)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/137289/Typeform/) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/) [4.4 (122)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168823/SurveySparrow/) ## FAQs about SurveyStance Overview ### What company size and specific industries is Feedback Survey Kiosk built for? Feedback Survey Kiosk is designed for companies of any size worldwide that need to collect customer feedback or employee feedback. The vendor description does not identify specific industries, so the product appears suitable across sectors where organizations want to gather feedback from customers or staff. Features and Usability ### What are the key features of Feedback Survey Kiosk? Feedback Survey Kiosk offers QR codes for quick survey access, surveys and feedback collection for capturing responses, automatic reset for repeated sessions, mobile device management for kiosk control, and offline access for collecting feedback without a live connection. Getting Started and Support ### What training and onboarding options does Feedback Survey Kiosk offer? Feedback Survey Kiosk provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for setup and product learning. Getting Started and Support ### What customer support options does Feedback Survey Kiosk offer? Feedback Survey Kiosk provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support quality is available, so support responsiveness, helpfulness, and common frustrations cannot be assessed from user comments. ## Features AI summary Based on 70 Survey reviews Not all iPad Kiosk products cover every feature buyers care about most. Here is what Capterra reviewers flag as essential when choosing a solution: - **Mobile Device Management** (**73%** of reviewers rated this feature as critical) - **Content Management** (**50%**) - **Endpoint Management** (**43%**) Feedback Survey Kiosk includes **Mobile Device Management**. However, it does not include **Content Management** or **Endpoint Management**. Its **Mobile Device Management** support gives teams centralized control over deployed iPads, helping businesses manage device settings, maintain consistency across kiosks, and keep day-to-day operations running efficiently. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Anonymous Feedback Allow reviewers to provide anonymous feedback to encourage honest conversations SurveyStance 63 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Text Generation: Allows users to generate text based on a text prompt. - AI Text Summarization: Condenses long documents or text into a brief summary. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - CES Survey Structure: Survey designed to measure the Customer Effort Score & evaluate their satisfaction of using product or service - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - CSAT Survey Structure: Survey designed the measure customer satisfaction with a product, service, and more - Customer Effort Score (CES): Calculates customer effort score (CES) using customer feedback data. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Satisfaction (CSAT) Score: Calculates customer satisfaction (CSAT) score using customer feedback data. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Exporting: Allows users to export reports from the product into an .xsl, .csv, or .pdf file. - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Mobile Survey: Distribute a survey via mobile devices - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - Multilanguage Support: Allow users to create surveys and repond to customer feedback in a variety of languages. - Multilingual Surveys: Allows for creation of surveys in different languages and advanced survey translation. - Multiple Question Types: Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay - Negative Feedback Management: Identify, track, and respond to negative feedback - Net Promoter Score (NPS): Calculates net promoter score (NPS) using customer feedback data. - NPS of Customers: Calculate NPS of customers - NPS of Employees: Measure employee engagement and loyalty towards a business using the Net Promoter Score - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Offline Response Collection: Practice of collecting data and responses for market research/surveys without an internet connection - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - QR Codes: Matrix barcode that stores information - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Skip Logic: Skip over or route respondents to different questions based on their previous answers - SMS Messaging: Send messages via SMS - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Text Fields: Open text box field - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Integration: Seamlessly integrates with 3rd party websites - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/186243/SurveyStance/pricing/) Feedback Kiosk - Full Package $69.00 Flat Rate,Per Month It includes: - iPad included - Kiosk stand included - Unlimited surveys - Unlimited responses - Unlimited users - One-tap emoji surveys - Conditional follow-up logic - Real-time dashboards - Multi-location management - Negative feedback alerts - AI comment summaries - Excel export - API - Webhooks - Integrations - Task Management Workflos Feedback Kiosk — Software Only $39.00 Flat Rate,Per Month It includes: - Unlimited surveys - Unlimited responses - Unlimited users - One-tap emoji surveys - Conditional follow-up logic - Real-time dashboards - Multi-location management - AI comment summaries - Negative feedback alerts - Excel export - Task Management Workflos OneClick Survey — Solo $39.00 Per User,Per Month It includes: - 1 user included - Email signature surveys - QR code surveys - Shared survey links - Help desk ticket feedback - Website embed - One-tap emoji response - Conditional follow-up logic - Unlimited one-click surveys - Unlimited responses - Real-time dashboards - Negative feedback alerts - AI comment summaries - Multi-location management OneClick Survey — Team $79.00 Flat Rate,Per Month It includes: - Up to 5 users - Unlimited surveys - Unlimited responses - Conditional follow-up logic - Real-time dashboards - Multi-location management - Negative feedback alerts - AI comment summaries - Excel export - API - One-tap emoji surveys - Integrations - Email signature surveys - QR code surveys - Website embed - One-tap emoji response - Help desk ticket feedback - Shared survey links ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. 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