---
title: "Pathmonk Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Pathmonk Software - reviews, pricing plans, popular comparisons to other Lead Generation products and more."
source_url: "https://www.capterra.com/p/186258/Pathmonk/"
page_type: "product"
language: "en"
---

# 

 Pathmonk Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Pathmonk

## What is Pathmonk?

Pathmonk is an AI-driven conversion optimization platform designed to enhance website performance by delivering real-time personalized experiences based on visitor intent. It focuses on increasing lead generation, driving direct purchases, and providing deep analytics to optimize conversion funnels. Unlike traditional CRO tools, Pathmonk analyzes user behavior as they navigate your site, predicts their next likely action, and dynamically adapts content, CTAs, and messaging to maximize engagement and conversions. With Pathmonk, businesses can optimize their website without extensive redesigns or manual A/B testing. The platform’s AI continuously learns from visitor interactions, allowing it to deliver hyper-relevant experiences that drive more leads, higher sales, and better ROI. Whether you’re in SaaS, e-commerce, or any other website-based industry, Pathmonk helps turn your visitors into customers by aligning content with their real-time intent—no guesswork required.

## What is Pathmonk used for?

[Lead Generation](https://www.capterra.com/lead-generation-software/)[Lead Capture](https://www.capterra.com/lead-capture-software/)[Buyer Intent](https://www.capterra.com/buyer-intent-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 40 user reviews

Reviews sentiment

Positive

98%

Neutral

0%

Negative

3%

Starting price

$450

Usage Based, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Lead Capture / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Pathmonk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://pathmonk.com/&name=Pathmonk)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Pathmonk

4.7 (40)

VS.

[4.5 (578)](https://www.capterra.com/p/207295/Seamless-AI/reviews/)

Starting Price

$450

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (40)

Ease Of Use

4.6 (578)

Value For Money

4.7 (35)

Value For Money

4.3 (551)

Customer Service

4.8 (38)

Customer Service

4.3 (546)

## Pathmonk alternatives

[4.5 (6,251)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.1 (322)](https://www.capterra.com/p/168264/ZoomInfo-sales/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

78%

of reviewers

rated it above 4 stars

[4.4 (18,806)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[useArtemis](https://www.capterra.com/p/267486/useArtemis/)

[4.7 (171)](https://www.capterra.com/p/267486/useArtemis/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/267486/useArtemis/)

[View all alternatives](https://www.capterra.com/p/186258/Pathmonk/alternatives/)

## FAQs about Pathmonk

Overview

### Which roles and teams benefit most from Pathmonk?

Pathmonk is most used by marketing leaders, demand generation teams, and digital marketing managers who want to improve website conversions and personalize visitor journeys. CEOs, founders, and agency owners benefit from clearer funnel insights and revenue impact, while marketing operations roles use it to optimize campaigns, automation, and lead capture.

Answer based on 40 reviews

Overview

### What company size and industries is Pathmonk built for?

Pathmonk is built mainly for small businesses, which make up 88% of reviewers, especially in Marketing and Advertising at 18%. It serves SaaS, e-commerce, professional services, marketing agencies, B2B, and financial companies, with additional reviewer concentration in Computer Software at 10% and Information Technology and Services at 8%.

Answer based on 40 reviews

Features and Usability

### What are the key features of Pathmonk?

Pathmonk offers A/B testing, AI and machine learning, behavior tracking, and audience targeting for website personalization and conversion rate optimization. It also includes lead generation and lead scoring, campaign management, attribution modeling, funnel analysis, real-time analytics, dashboards, and workflow automation for sales and marketing teams.

Integrations

### Which third-party tools and platforms does Pathmonk integrate with?

Pathmonk connects to 10 third-party tools and platforms, including HubSpot CRM, Zapier, Salesforce Foundation, Salesforce Starter, Marketo Engage, Marketo Sales Connect, Shopify, Shopify Plus, WooCommerce, and WordPress. These integrations cover CRM, marketing automation, e-commerce, and website publishing systems.

Answer based on 7 reviews

Getting Started and Support

### What training and onboarding options does Pathmonk offer?

Pathmonk provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars offer scheduled presentations, documentation serves as written reference material, and videos provide visual step-by-step learning.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does Pathmonk offer?

Pathmonk provides email/help desk, a knowledge base, and chat support. Users often describe the support team as helpful and proactive, especially during setup and ongoing use, though a few mention inconsistent service and occasional frustration when asking for reports or follow-up.

Answer based on 4 reviews

User interface

### How easy is Pathmonk to use and customize?

Pathmonk works well for guiding visitors and launching website interventions, but its interface needs some learning and offers limited customization. Marketing teams often like the practical setup and helpful onboarding, while some users want a cleaner dashboard, more control over layouts, and better page-level design options.

Answer based on 12 reviews

## Features

AI summary

Based on 6,439 Lead Generation reviews

Capterra data shows that buyers of lead generation software rank the following features as their top priorities:

-   **Search/Filter** (**44%** of reviewers rated this feature as critical)
-   **Lead Capture** (**50%**)
-   **Lead Management** (**43%**)

Pathmonk supports all three features that reviewers consider most important: **Search/Filter**, **Lead Capture**, and **Lead Management**. Together, these capabilities help businesses find the right prospects faster, collect lead information more effectively, and keep follow-up activities organized, allowing teams to improve conversion efforts and manage the sales pipeline more efficiently.

Contact Database

4.7 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Prospecting Tools

4.8 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Tools designed to streamline the process of lead generation and management for sales teams

Lead Capture

4.8 (16)

87.50% of 16 reviewers that rated this feature as important or highly important

Automatically identify and save contact information of potential customers

Lead Qualification

4.7 (14)

64.29% of 14 reviewers that rated this feature as important or highly important

Score a lead on their quality or likelihood to buy based on certain behaviors

Data Import/Export

4.8 (11)

36.36% of 11 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Lead Segmentation

4.9 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Divide leads into buckets based on predefined criteria and routing rules

Pathmonk 113 features

### All Features
- A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
- Account Based Marketing: Provide personalized marketing content
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Attribution Modeling: Analyzes the amount of credit that should be assigned to sales and conversion touchpoints.
- Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
- B2B Lead Generation: Manage the process of attracting and converting business prospects into leads
- Behavior Analytics: Track and analyze user behavior within a system or network
- Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content
- Behavioral Analytics: Track and analyse user behavior within a system or network
- Behavioral Targeting: Display advertising and marketing messages to users based on their browsing history and preferences
- Built-In Database: A system that allows access to a database structure without relying on an external program
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Segmentation: Group campaigns by project, client, or campaign for better management.
- Click Tracking: Track the amount of clicks on individual products to measure campaign results
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Content Marketing: Publish and distribute content to targeted audiences
- Content Personalization: Personalize delivered content based on characteristics, preferences, behavior or other data across the network
- Conversion Rate Optimization: Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases)
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Activity Tracking: A report showing what actions customers perform
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels
- Customer Profiles: Record customer information, purchase history, and other notes
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customer Touchpoints: Identify specific interactions between customers and brands
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Dashboard Creation: Creation and customization of dashboards
- Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Database Support: Supports common databases such as MySQL and Oracle
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Tracking: Track delivered, received, and opened emails
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- For Sales Teams/Organizations: Caters to sales teams
- Forms Management: Store, manage and track all forms in a centralized location
- Funnel Analysis: Method of analysis that visualizes the series of events that lead towards a defined goal.
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Intent Data: Data results that indicate future customer interest in products
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Distribution: Route and distribute your leads to third party buyers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Notifications: Real-time alerts or notifications that inform teams about new leads or prospects
- Lead Nurturing: Engage with a lead throughout the sales process by actively providing information
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria
- Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules
- Lead Verification/Validation: Ensure the authenticity of each lead by verifying their information, eliminating duplicate leads/contacts, etc.
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Campaign: Manage multiple campaigns in one system
- Multi-Channel Attribution: A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Multi-Language: Manage and support multiple languages
- Multivariate Testing: Create many versions of emails, forms, or actions and gauge which is most effective
- Online Forms: Create new forms and/or use ready-made online form templates
- Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Personalization: Adjust communications based on previous interactions or personal preferences
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Pipeline Reports: Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals.
- Predictive Analytics: Predict future data based on historical data sets
- Prioritization: Arrange tasks based on the level of priority or urgency
- Product Recommendations: Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history
- Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.
- Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time on Site Tracking: Track the amount of time users spend on websites
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- User Interaction Tracking: Monitor user activity through engagement methods
- Visitor Tracking: Track visitors and purpose of visits
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Visualization: Graphical representation of data or processes
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Web Traffic Reporting: Collect and analyze traffic data about website visitors
- Website Analytics: Track and analyze information regarding website visitors
- Website Personalization: Customize website features
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (40)

4.6

Based on 40 reviews

## Pricing

Value for money

4.7 (35)

Free Trial

Growth Plan

$450.00

Usage Based,Per Month

Custom Plan

Contact vendor

Value for money

4.7 (35)

4.7

Based on 35 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)[

Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[

Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (38)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (38)

4.8

Based on 38 reviews

## User reviews

Overall rating

4.7

Based on 40 reviews

Filter by rating

5(31)

4(8)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

BF

Ben F.

Marketing

Information Technology and Services

### "Great way to increase conversions"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 10, 2024

Their customer support and success manager is very helpful. They are proactive and try and speak with you directly at least once a month.

Pros

It's a great way of increasing the performance of your website to drive conversions. Ours increased by around 15-20%. The platform contains lots of insights and they are clearly investing in making it better each month.

Cons

Initial set up takes quite a bit of time but once it is running it doesn't need a lot of maintenance. We've uncovered a web layout bug which has been reported months ago but still has not been looked at.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

EP

Erin P.

Digital Marketing

Consumer Services

### "Good Website Enhancement Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 26, 2024

Overall we've enjoyed using Pathmonk on our website. I look forward to the improvements they continue to make to help tailor content to a better customer experience -- whether it generates a conversion or not. The communication and support from the Pathmonk team has been really great and meets (and often exceeds) my expectations.

Pros

I like that we have the opportunity to do split testing; in the first couple of months of use, it does look like we've seen a lift in conversions which is showcased through A/B testing.

Cons

I wish there was more customization opportunities. I would like to be able to specify which micro experiences appear on certain pages.

Switched from

[Hotjar](https://www.capterra.com/p/163516/Hotjar/)

We wanted to increase our website conversion rate.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MD

Matt D.

CEO

Marketing and Advertising

### "Pathmonk AI for CRO -- One-of-a-kind Tool, Top-Notch Support "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 18, 2024

I've had a great experience with Pathmonk. It's a very unique tool. We have several clients using it, and depending on the product, traffic and message the results are varied but positive overall. Their efforts to improve and support are top-notch. They will work with you to get things operational and working correctly to improve conversions and revenue.

Pros

Pathmonk is an AI for CRO tool in a category of its own. The AI determines the best content to deliver at each stage of the buying journey that will move them forward to purchase. Customers can only see what's on the screen at any given time and the info on whatever pages they happen to visit. Pathmonk's AI increases the probability that they see your best information at the right time, leaving conversions less up to chance and on the customer's random navigation choices. Their customer support is available, supportive, and proactive. They listen and take recommendations very seriously. They are constantly improving and making the tool better.

Cons

The interface takes some getting used to, but they listen to feedback and are actively improving. Customer support is there to guide you through setup and ongoing. They take a very proactive approach to ensuring the tool works for you. I'm also not a huge fan of traffic-based pricing models.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DZ

DANIEL Z.

Marketing Director

Telecommunications

### "Excellent Solution (if your website is the right use case)"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 15, 2024

The best part about working with Pathmonk, in addition to the product, is the team. They are extraordinarily customer-focused and care about customer success. They are responsive and invested in customer success instead of just closing more deals.

Pros

The platform simplifies the user journey by offering options that would require a lot of resources to develop internally by a team of developers.

Cons

The user interface of the product could definitely be better, but I am aware that the team is working on improving it.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DK

Denes K.

CEO

Media Production

### "PM user from EU"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 31, 2024

Efficient and satisfied. PM support our daily job on a modern way.

Pros

Super easy and super useful. The best way to increase CR.

Cons

Some of the features were missing. But after I requested it from Pm team they implemented it.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SS

Shannon S.

SEO Manager

Consumer Services

### "Quick Results, Easy to Install"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 25, 2024

I've had great support from the Pathmonk team since day 1. We are seeing good results and I look forward to product enhancements.

Pros

This was an easy tool to add to my website and required no development assistance. The reporting is very helpful and easy to understand. I saw positive results within the first week.

Cons

I would like to see data around which micro experience is performing the best, but I believe that is coming soon.

Alternatives considered

[Sumo](https://www.capterra.com/p/175695/Sumo/)

Reasons for choosing Pathmonk

The AI functionality was better than showing the same message to visitors after a set amount of time on site.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DD

Debbie D.

Owner

Accounting

### "Great way to track and improve your website"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 24, 2024

Great employees who are so pleasant to work with

Pros

Great advisors that are really knowledgable

Cons

A little hard to navigate and remember how to use

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Saila N.

Marketing Director

Computer Software

### "The future has arrived"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 16, 2024

Overall positive, and I'm looking forward to seeing how this tool is going to grow and evolve.

Pros

I've just started using Pathmonk, but the overall on-boarding process has been smooth so far. Very friendly and accommodating sales and customer success teams. The tool is pretty intuitive to figure out how to use.

Cons

The tool is very new so we know that little bugs may happen, but there are already so many new features and improvements coming within just days of us signing up, so that's really cool!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AA

Ana A.

Marketing director

Marketing and Advertising

### "Stay away - bad product worst customer service"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 20, 2024

Customer service sucks - we never got the results and they have an attitude when you así for the monthly reports. They are Also full of bs- dont seem to understand how marketing works

Pros

Nothing- it is intrusive for any website UX.

Cons

We requested a full cancellation of the subscription BC the system was not letting me cancel on the platform. They replied stating that they will do it for me for one month - i replied asking to pause it undefinetely. One month later we got charged. I asked for a refund- they agreed to it but never processed it - and just today we got a Second unsolicited charge.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EB

Ellen B.

Demand Generation Manager

Internet

### "Really Impressed"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 3, 2024

Really good from start to finish, \[sensitive content hidden\] was really good and helping me understand the value and \[sensitive content hidden\] made the platform so straight forward. I am confident we will see great results

Pros

So far, I am just amazed by the concept. It seems so easy to use, so simple and yet it can make a huge impact on your website without web development

Cons

None that I have come across yet, really impressed

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/186258/Pathmonk/reviews/)

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