--- title: "Whatso Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Whatso Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/186260/Whatso/" page_type: "product" language: "en" --- # Whatso Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Whatso ## What is Whatso? Whatso is one of the most user-friendly web-based Whatsapp Marketing platforms that allows you to send bulk messages to potential clients. And you get green tick verification & send bulk campaigns with attached images & Action button. WhatsApp Messenger doesn't support sending unsolicited messages. So it is wise to be creative and use ethical methods of advertising to reach out to your consumer base. One such method is using software that uses WhatsApp Cloud API and automates its sending. ## What is Whatso used for? [Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $89 Per User, One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Whatso?[Manage this product listing](https://www.g2.com/products/whatso/claim_requests/new?auto=true) ## Whatso Overview Updated September 2026 AI summary Whatso provides small businesses with cloud-based tools for SMS and mobile marketing, enabling campaign scheduling, mass texting, and contact management. It supports message personalization, reporting, and analytics, along with optional features such as API integration, reputation management, and shortcodes. Whatso is deployed as a SaaS solution accessible via web browser. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Whatso 3.2 (5) VS. [4.5 (55)](https://www.capterra.com/p/151231/Xtremepush/reviews/) Starting Price $89 Per User, One Time Starting Price $250 Per Feature Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.2 (5) Ease Of Use 4.5 (168) Value For Money 2.8 (4) Value For Money 4.4 (149) Customer Service 2.3 (4) Customer Service 4.5 (157) ## Whatso alternatives [4.4 (97)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Braze](https://www.capterra.com/p/155423/Appboy/) [4.7 (168)](https://www.capterra.com/p/155423/Appboy/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155423/Appboy/) Highest Rated [SlickText](https://www.capterra.com/p/155430/SlickText-com/) [4.8 (270)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155430/SlickText-com/) [AppsFlyer](https://www.capterra.com/p/156811/AppsFlyer/) [4.5 (138)](https://www.capterra.com/p/156811/AppsFlyer/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156811/AppsFlyer/) [View all alternatives](https://www.capterra.com/p/186260/Whatso/alternatives/) ## FAQs about Whatso Overview ### What company size and specific industries is Whatso built for? Whatso is designed for small businesses in sectors such as coaching centers, restaurants, and real estate companies that want to greet customers with custom WhatsApp messages. It suits organizations that use WhatsApp for customer communication and basic marketing outreach. Features and Usability ### What are the key features of Whatso? Whatso offers reputation management plus SMS marketing tools such as mass texting, SMS messaging, scheduled messaging, and campaign scheduling. It also includes contact management, message personalization, contextual targeting, location-based marketing, reporting and analytics, campaign analytics, shortcodes, and API access for integration. Getting Started and Support ### What training and onboarding options does Whatso offer? Whatso provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup and questions in real time, documentation offers written reference material for self-paced review, and videos provide visual walkthroughs for learning features and steps. Getting Started and Support ### What customer support options does Whatso offer? Whatso provides chat support for customer assistance. No reviewer feedback is available to describe response times, helpfulness, or common support issues, so the support experience cannot be characterized further from the catalog data alone. ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra data shows that buyers of SMS Marketing software rank the following features as their top priorities: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) Whatso supports all three of the features reviewers value most: **SMS Messaging**, **Campaign Scheduling**, and **Mass Texting**. Together, these capabilities help businesses send timely messages at scale, plan outreach in advance, and manage bulk communication more efficiently, allowing teams to run more consistent SMS campaigns and reach customers with less manual work. SMS Messaging 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Send messages via SMS Campaign Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Set campaign schedules by selecting start, pause, and end dates Mass Texting 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Scheduled Messaging 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times API 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Message Personalization 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Personalize text messages using templates and custom fields Whatso 13 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - API Integration: Connect to databases, web services, or APIs for robust data integration - Bulk SMS: Provides templates for mass mobile messaging campaigns - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Contact Management: Manage, organize, and store contact information - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Messaging: Send messages via SMS --- Get Advice We can help you find the software with the features you need. Features 3.0 (5) 3.0 Based on 5 reviews ## Pricing Value for money 2.8 (4) Free Trial Free Version Basic $89.00 Per User,One Time Value for money 2.8 (4) 2.8 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.3 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.3 (4) 2.3 Based on 4 reviews ## User reviews Overall rating 3.2 Based on 5 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(2) Mentioned topic Sorted by most recent PG Priyal G. Marketing Head Chemicals ### "Streamlined WhatsApp Marketing with Whatso" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2023 Our overall experience with Whatso has been positive. It has become an essential tool in our marketing arsenal, allowing us to efficiently connect with our audience on WhatsApp. The platform's reliability and ease of use have made it a valuable asset for our business. Pros What I liked most about Whatso was its user-friendly interface. Navigating through the platform was intuitive, making it easy to set up and manage our WhatsApp marketing campaigns. The reporting features were also robust, providing valuable insights into campaign performance.The most impactful feature for us was the automation capabilities. With Whatso, we were able to schedule messages, set up drip campaigns, and even respond to customer inquiries automatically. This significantly saved us time and allowed us to reach our audience at the right moments.Integration with our existing business processes was seamless. Whatso provided easy-to-follow instructions and support for integrating our CRM system, ensuring a smooth transition into our marketing workflow. Cons One aspect I found lacking in Whatso was the limited customization options for message templates. While the platform offered a decent selection, having more flexibility in designing templates would have been beneficial for creating unique and personalized messages.Additionally, the reporting could be further enhanced with more detailed analytics and visualizations. This would provide deeper insights into customer behavior and campaign performance, helping us fine-tune our marketing strategies. Reasons for choosing Whatso We chose Whatso for its user-friendly interface, robust automation features, and seamless integration capabilities. It met our specific needs for WhatsApp marketing and provided an intuitive platform for managing campaigns effectively. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Sanket K. Owner Consumer Goods ### "Worst Service" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 4, 2023 Pros This Product is worst and Company Employee not giving support and most time even not received call Cons Worst of Money... Not even try to buy. Because when you purchase they give commitment but at time of service they are not fulfil it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM jose miguel A. propietario Marketing and Advertising ### "pesima atencion al cliente y servicio nada funciona bien " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 22, 2022 malisima la peor quiero mi dinero y no quiero saber de ellos no funciona nada es un desastre Pros NADA muy malo todo la verdad me siento engañado y nadie responde en soporte es un desastre Cons todo mal, hace unos dias tenian un chat para atender gente, ese chat ya no esta activo, hace un mes intento crear licencias y no puedo hacerlo, me manda a software de prueba, quiero mi dinero de regreso ESTO ES UNA ESTAFA NO COMPREN Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Director Computer & Network Security ### "Best Abandoned Cart Recovery plugin" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 21, 2022 Pros Whatso helps not only to do support through WhatsApp and also do abandoned cart recovery very well. Cons I wish Whatso not only work on WordPress but also other platforms. Switched from [ThriveCart](https://www.capterra.com/p/234835/ThriveCart/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Engineer trainee Chemicals ### "Best for marketing through WhatsApp and sms." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 April 11, 2022 Whatso help us in promoting our product through sms and WhatsApp to the targeted audiences. It's user friendly interface makes the marketing easier. Pros Whatso is one of the best marketing software to connect with customers through sms and WhatsApp. We can customize the messages as required. We can add images and videos of the products in the messages is a great feature. Cons The customer support need to be improved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.